Great staff. Awesome facility with modern design and modern equipment. I love the warmth of the front desk staff and all the crew in the back as well. Everyone was knowledgeable and explained everything in great detail, which established trust immediately. I like that they let me know what they recommended, but didn't push me to decide immediately. I left with just a six-month cleaning and will be back in to get some slight cavities filled. Highly recommend. read more

A friendly professional staff, Made a first time appointment easily, also close to my home!! Met with Dr Zillow about implants ehich he explained in detail. I would recommend to friends. read more

Worst service Appointment at 4 and didn't even finish. Left a 7 because too much pain The nurse did not know what she was doing. Placing the instruments in the wrong place. The doctor couldn't do his job Kept putting the numbing agent in the wrong place. Will never return to this doctors office Worse part is the visit was not even completed so have to go to a new dentist to finish the work read more

I have had a fear of dentists since I was a child, I had a traumatic experience with the numbing shots at 6 years old and a traumatic experience with that dentist as well. I have avoided dentists for a long time, going once every two years for a cleaning. I went nearly 4 years before going to see the Dr's as Zorillas office. They did not shame me, they reassured me this was a wonderful step to taking care of myself. That I deserved to take care of myself. For the office being labeled as cosmetic, they do not push at all for whitening or straightening, or anything you didn't book for. They did my cleaning and asked if I had questions about additional services, gave me a goodie bag and booked me for a cavity fill that I paid my copay for, and after that appt they booked me 6 months out. Truly wonderful, kind, compassionate, understanding and reassuring people work here and I am actually excited for my upcoming appointments read more

just nooooo 2 tooth infections and my husband also got 2 tooth infections went to a different dentist and he was shocked at the bad work.

Went in for a cleaning. The water was a bit too cold or I am very sensitive, overall staff is great

Dr. Zorrilla is great! I have had multiple dental issues happen recently and he was able to get me in quickly and resolve the problem. I'm so glad I found this place! He is my new permanent dentist for sure. Friendly and professional staff as well! read more

I had my first appointment today with Dr. Uy and she was so kind. She examined my teeth and didn't try to upsell me on things I didn't need or ask for Everyone at the office was great. read more

I finally found an honest Dentist that truly cares about the patient and is not concerned with trying to upsell you on unnecessary procedures. I have gone to several dentists and it was like going to a used car dealer. They recommend very expensive procedures that are not necessary at the time, & put you in a room with a someone that tries to use high pressure sales techniques. These are corporate dentists more interested in profit than patient care. I saw Dr. Charlene Uy and the experience could not have been better. She recommended a solution, which was much less than I thought it would be. She is very accommodating to anyone with anxiety about seeing a dentist. The receptionist/manager Colleen is extremely friendly and willing to listen to your questions, and just a nice person. The dental assistant I had was also friendly, knew her job well, and was concerned about your comfort. If you want a dental practice that you do not have to fear about trying to rip you off, and who truly takes their patient's care to heart, Dr Zorilla & Dr. Uy & staff is the place you want to go. read more

The best Dentist in the area and our family have been patients for over 25 years. Highly recommend Dr. Zorrilla.

This review is overdue, but not stale by any chance, because even the most recent one last month was an awesome experience with Frank Zorrilla and all his staff (from the front desk to the hygienists. I like to say, i had the best teeth one could have been blessed with, but my poor care got them to a bad point, however with Dr. Frank, i feel comfortable that i shall yet be able to save them as best as anyone could. Besides i love his bedside manners. I had too much work, but methodically Dr. Frank has been working to resolve my issues. I am very happy. read more

The best Group of Professionals around From the Reception to Emily who did my Procedure. Dr. Zorrilla is down to earth and easy to talk to. I was grateful to have this experience during Covid-19 . I will be going back to this team. Thank You for Your Care read more

I'm so glad we found this practice! It is professional, customer-focused, and provide quality service. We were not happy with our previous dental clinic and was turned away ultimately for bad customer service and after quite a bit of researching and reading reviews, I found Dr. Zorilla and have been happy with him ever since. The location is clean and well decorated and the staff is polite and caring. Colleen at the front desk provides quality service and to me, is the benchmark for all businesses that are customer-facing. Dr. Zorilla is professional and pleasant. The other dental assistants are also great. If this place continues it's level of excellence, it will be our family dentist locale for years to come. I highly recommend this place for your family dental needs. read more

A couple years ago, I started having pains from my wisdom teeth. My dentist checked them out, confirmed it was from my wisdom teeth, and prescribed some medication for the time. Although they were causing me a little bit of pain, they didn't need to be removed just yet. I could deal with intermittent pain (which usually seemed to happen when I had a cold... strange) until then. Earlier this year, the pain returned in my lower right jaw... which was pretty normal. However, it seemed different. Fortunately, I had a regular check-up scheduled and the dentist was able to look at it right away. Just another small pain -- no need for any wisdom teeth removal. It didn't even faze him. No issues found anywhere. OK, cool. Then it got worse. And made me cry. And kept me up all night. Finally,after one evening of nonstop whimpering and crying from me, my husband called 1-800-Dentist to see what they could do. They checked my insurance and referred me to Frank Zorrilla for a second opinion. I arrived the next day to the nicest dentist office I've ever seen -- so clean and modern, with friendly, smiling staff. I was led to a spacious room in the back with large windows. Dr. Zorrilla came in with warm greetings, took a quick look at my teeth, and confirmed that my wisdom tooth needed to come out right away. I was relieved to hear this, but a bit annoyed that my other dentist didn't have any concern about it. Since the tooth was only slightly impacted, it would be an easier extraction -- Dr. Zorrilla is able to do them himself (no need for an oral surgeon). The wisdom tooth was extracted a few days later. He used a series of numbing shots on the right side of my mouth so I could stay awake during the procedure (it was just one tooth, if it had been all four of them, I would be asleep for it). I had several bad experiences with the shots being incredibly painful at the previous dentist, so I was a bit anxious about it --- but they didn't hurt here! Little pinpricks and then happy numbness. The procedure took nearly an hour, longer than expected. Not gonna lie -- it kind of hurt, a discomfort kind of pain with occasional bolts of lightning across my jaw (since I was numb). Dr. Zorrilla admitted to "beating me up a little bit" as he added stitches to the hole, and my chin experienced slight unending numbness for a couple months until it faded (one of the numbing shots must've hit a nerve), but I was still content with the whole experience. Would I do it again? Not sure. I'll probably opt to have all three removed at the same time while being knocked out. I returned a few months later for a regular check-up and learned from one of the dental assistants (or was she a dentist? not sure) that I had been flossing incorrectly all my life. Gah! She patiently taught me how to floss well and cleaned up my teeth, all while humming along to the music that was playing in the room (Red Hot Chili Peppers, Weezer, etc.). Dr. Zorrilla did an exam and found a few cavities. Rawrr again!! My previous dentist hadn't noticed them at all, a mere six months ago. Maybe they weren't there? Maybe they didn't seem serious? But I still should know. The cavities don't require immediate attention but it's something I'll have to take care of soon. So thankful for this office and their focus on preventative maintenance. Now I have a better understanding of all the fun stuff that happens with my teeth and more knowledge about how to take of them. Bright smiles all around. :D read more

Responding... it is correct that your office attempted to confirm; however, left a message the day before saying that were canceling the appt, which is why I did not show up. To clarify, I responded later to a message regarding Covid fees from a prior visit in the amount of $20. The cancellation fee was not mentioned until I questioned that charge. I am less concerned with the actual fee (that I haven't even been officially billed for yet) than I am with the nasty way I was treated and the accusation that I purposely wasted your time and just couldn't bother to call. That is a quote from your lovely staff. The vmail canceling the appt was on 12/22 @4:08pm for a 12/23 appt The vmail I responded to was on 12/28 referring to "just a small $20 balance". read more

I've been going to Frank and his team since 2009 and I am extremely pleased. I think the worst place to have to go is the dentist (and no lie...they DO hurt me) but the people there are so friendly, accommodating, and just really nice. Frank is the best and he always tries to make me feel as comfortable as possible during a procedure and checks in to make sure I am ok... Also love when he hums/sings to the great music that plays in the office (lots of great Sade!!) LOL. read more

Always a great experience, friendly staff, great doctor, takes time to explain things to you, always feel comfortable and welcome when I am there. Colleen is always so welcoming and greats me by name when I am there. Love the new office location. I first visited Frank a couple years ago when I moved to the area and needed a new dentist. After I had a very bad experience at a dentist place in Palatine, I took more precautions as I looked for a better dentist. Frank was referred to me by a friend who had been seeing him for many years and boy was I glad I asked around. I see why she referred me here. The new office location is warm and welcoming. I was never one to be afraid of going to the dentist, but it sure helps to have one to go to that you enjoy being at. 5 stars!! read more

Frank A. Zorrilla, DDS - General Dentistry Near Me - Hoffman Estates, Illinois

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Dr Z is one of the best dentist I've ever dealt with and I have dental phobia since I was a kid very patient works with you funny and he's very patient especially with me . His assistant Angie is awesome ! The staff is super nice . Thanks Jyoti read more

I was in serious pain and my usual dentist said he couldn't see me until 4 days later. I called Dr. Z's office and Colleen set me up for the next morning. He got me in and out in less than 20 minutes, but I definitely didn't feel hurried or rushed. Now, a few days later, the pain is totally gone. Dr. Z is very professional, warm, and understanding. He made me feel comfortable and at ease, and he has a very light touch with the needle (whew). The support staff is fantastic and friendly. Colleen verified my insurance information right away and gave me straightforward answers--no hemming and hawing, just the information I asked for. Plus (and for me, this is a HUGE plus) nobody annoyed me with sales pitches or tried to get me to buy anything, which I hated about some other dentists in this area (no names...they know who they are). The office is very clean, modern, and welcoming, with a great atmosphere. After this positive experience, I'm making Dr. Zorrilla my regular dentist. Thank you Dr. Z! read more

After my daughter suffered a bike riding accident, she impacted her 3 front teeth. We contacted our newly acquired family dentist, at the time, who specialized in "Emergency Dentistry". They would not be able to see us until after 3 days, the partners they referred us to were also booked. One office actually told us, if your not an existing patient we will not schedule an emergency visit (Guess who will NEVER be their patient now). As a last resort I contacted 1800-dentist, they put me in touch with Dr. Zorilla's office. Not only did Colleen fit us in immediately but our experience was so amazing that we scheduled appointments for the entire family, cancelling existing appointments with our now former dentist. From the minute you walk in, you are greeted with a smile. The staff is knowledgeable, friendly, professional, great with kids and simply great at what they do. So good in fact, that my four year old cheered when I told her she had to visit the dentist this past week (What kid cheers to see the dentist?). This is one happy dad, very happy we found this practice . - See more at: http://dr-frank-zorrilla.nationaldentalreviews.org/#sthash.BzpcHSb3.dpuf read more

This is the best dentist office I have ever been to! The office staff is so nice - I have never had a bad experience with their staff here. They always greet you so nicely and inquire as to how you are doing. It just feels very personable. Also important is that we have never had any billing issues with them as well they are on top of things. The dental hygienist who does the teeth cleaning is so very nice. She is such a calm person and makes getting your teeth cleaned a more pleasant experience. Dr. Zorrilla is a fantastic dentist. He can do things so quickly and efficiently that I am amazed every time I get something done. I have never had an issue with his work and I've had quite a few things done there - tooth extraction, root canal, filling, you name it. It's hard to imagine going to another dentist after visiting Dr. Zorrilla. The man is a true expert. I am so glad that my husband and I stumbled upon this office a year and a half ago! read more

I have had 'Get a Dentist' on my to-do list for over two years, I absolutely HATE going to the dentist. This morning I had a filling come out of my upper tooth. This was mortifying as it substantiated that I have put this off too long. After calling some friends and reading a yelp review, I called Dr. Frank's office. They got me in right in the afternoon and boy did he fix me up! I am going back to have him take care the rest of the normal visit stuff, but Dr. Frank and his staff were wonderful! In the chair, x-rayed, drilled, and filled in 50 minutes. Very thoughtful and attentive about the numbing and my overall comfort level. Very nice! read more

I am very particular about dentists. I had one that i went to, Dr Ron Ritzert -in Oakbrook, that i trusted to do anything. His office was close to mine, and he was very friendly and good at what he did. I left that job and it was no longer convenient to see him, as he was 1.5 hours away from my office. If he were closer, i'd still be seeing him.... Since then, I've been to 4 more dentists ended up either walking out of the office before the appointment, or sitting through the appointment and then not ever making a follow up. My tooth started hurting 2 weeks ago, so i made an appointment with Dr. Zorrilla - unsure what i'd find. I went for the first time to see Dr. Zorrilla today, and I'm impressed (and will be returning). His office is clean and his staff is friendly. While i didn't have any work done today, I'm not worried (well, no more than i would be if i didn't have to get work done) about him not doing a good job. I'll report more after my root canal is done, but I'm not anticipating removing the 5 stars from this review. read more

My family has been coming to this clinic for the past 3 years. The staff is extremely kind and patient with all of our questions. The environment is very peaceful and we are always welcomed when during our annual check-ups. Thank you Dr. Zorrilla and staff! read more

Amazing dentist and kind and caring staff! My experience here has always been great! You can be confident that you are in good hands with Dr. Zorrilla. I have had a few emergency dental situations over the last few years and I was always able to get in and be taken care of right away. I am so grateful for finding Dr. Zorrilla. I would highly recommend seeing him for any of your dental needs. read more

The office is clean and modern. the staff is exceptionally friendly and accommodating. The doctor is very personable. I felt that they generally cared about my well-being. This has been my best dental experience so far. read more

Doctor Z is kind and patient, however, even the best doctors can be pulled down by an office that is improperly run. As they say, it takes a village and everyone at this office is fantastic, kind and genuinely happy to be there. With Colleen in charge of office operations you will always be greeted with a smile, she is fantastic. All paperwork is handled quickly and accurately and you should be called in shortly after you arrive. This doc has chosen his staff well. Highly recommend read more

What an experience. I'm impressed with professionalism of the staff and their friendliness . Looks like I'm going to be a long term patient :-) read more

I begun seeing Dr. Zorrilla approximately two years ago I had many issues to tackle including implants, crowns and veneers, cavities, root canals and teeth whitening. After two years my journey was finally complete. Dr. Zorrilla and his staff did a great job on everything. I had absolutely no pain through any of the procedures that I had. I absolutely rate him a five star Dentist. A+++ in my book. Btw...my teeth look Great! read more

Friendly front desk staff. My dental hygienist and Dr. Zorrilla was very thorough and informative. The office environment is clean and professional. read more

Absolutely awesome and caring staff, they are very thorough in explaining procedures and answering any questions you may have. Dr. Zorrilla was awesome as well as Colleen and her follow up. If you are looking for a GREAT dentist this is the place. read more

Dr. Zorilla was highly recommended by a good friend and I was very pleased with the entire experience, from evaluation to recommendations and cleaning. The entire staff were all extremely friendly and professional. I am definitely satisfied with all their services and will continue to be a regular patient. read more

Dr Zorrilla and his entire staff are absolutely wonderful. From the minute you walk in the door, they are so friendly and comforting. Dr Zorrilla has been so patient with me , explaining what I need done in detail . I would definitely recommend him and his staff. read more

We are new to the area and can't say enough about our pleasant experience with this practice. Dr. Charlene Uy was amazing and all the staff welcoming and professional. Highly recommend. read more

I have been going to Dr Zorrilla's office for years now and have the highest level of trust with them. From getting a basic cleaning to having major cosmetic work completed, I'm always a happy patient when leaving. One of the things I like best about the office is that Dr Zorrilla gives you options on how much work and when, so I feel comfortable making those kind of decisions. For example, this is what's critical, this we can do next time, the filling isn't ready to be replaced just yet- maybe next year, etc. My smile sincerely looks amazing. I haven't always been able to say that until now. I highly recommend this practice. read more

Frank and staff have been very helpful and do an outstanding job. I do my yearly cleaning and have done ortho at the office and have had great results in both services. Got my husband to see a dentist and he is very picky and was satisfied with the Dentist and service as well. Truly recommend Dentist Zorrila read more

This is the first time we have seen Dr. Zorrilla, 10-15-2014. After only 10 minutes of being in the office and getting my wifes tooth examined, the problem was found and to her joy NO PAIN AT ALL. Just needs a crown. We got to the dentist in time two more weeks and the tooth would have been gone. I would would like to rate him 10 stars but there is no option. Most people hate to go to the Dentist, but I will say that Dr. Zorrilla puts his patients at ease. Much thanks, to the office staff and assistants they made everthing very easy. Kurt W. read more

I've been to several dentists ever since my dentist retired and haven't found one I actually liked and felt like I could trust until now! Everyone in this office is extremely friendly it almost felt like I was going to visit close friends rather than a trip to the dentist. Dr Zorilla is very knowledgeable and extremely honest! This is going to be the dentist I go to for all of my dental needs. Great people in there! read more

I gave 5 stars only because that is the most they allow. This practice is amazing!! From the first phone call Colleen was not only a pleasant voice she was beyond helpful! I was a DDS delinquent in which I had allowed several years to go by before finding a new dentist. Colleen eased my fears and scheduled me for an appt within a day or so (so I couldn't change my mind lol) upon arrival she greeted me warmly as if we were old friends and each and every time since then! She has been incredible with helping me understand my insurance & what my costs are! She extremely knowledgeable. What an amazing asset to have as the face of this practice! Next I met the hygienist Ewa who was equally great so friendly and sweet! She eased my fears with her warm smile and amazing personality!! Then Dr Uy came in and introduced herself and I could tell this place must be a joy to work at as each person is just so sweet and kind! Dr Uy's bedside manner is beyond what I could have hoped for! She is very knowledgeable and explains everything so well!! She has a very gentle touch and is very in tune with her patients. I am so thankful a friend recommended this practice to me & in turn I have recommended to at least 2 people who have gone as well & we all agree: BEST DENTAL PRACTICE EVER!!!! read more

My family and I have been going to Dr. Z for 10 years now and we just love the entire staff!!! Colleen at the front desk is awesome and is very personable and truly cares about every patient. Dr. Z's chair side manner is very relaxing and his approach is that of a friend and not a nagging dentist. We've recommended many people there and everyone now truly enjoys their dentist visits! read more