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    Frances Ray Jules Salon

    3.3 (167 reviews)
    Open 11:00 am - 7:00 pm

    Services - Frances Ray Jules Salon

    Bridal hair services

    Blowout

    Chemical treatment

    10 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Waxing

    Frances Ray Jules Salon Photos

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    Recommended Reviews - Frances Ray Jules Salon

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    This is how I left the Frances Jules salon after having a blow dry with Sharon one of the stylists - A woman with long, wavy brown hair is captured in profile inside a room, with a lamp and some objects visible in the background.
    S L.

    Extremely unprofessional and rude. I went in for a blow dry only to find out that it was with Sharon one of the stylist who had done my hair at least 5 months prior. I actually hesitated but figured maybe it was an "off" day for her the first time and thought I would just give her a second chance. Boy was I wrong! She's a nice lady but can't blow dry women's hair. I left there as though I had just got up out of bed. See attached pictures for reference. Anyway I went back in the salon the same day to see if I could speak with the owner/manager. He wasn't there and one of the other stylist asked me to leave my info and she would pass it on. She told me he would probably just text me. I found that to be odd because I would think he would call instead. Anyway, the next morning I received a text and was happy that he was reaching out to me. I proceeded to tell him what happened and sent him pics of what my hair looked like when I left the salon. I told him that I wanted to have a second blow dry but by someone else because of what happened with Sharon. He told me that I would have to have Sharon do it again but that I would have to pay full price again. Huh? Instead of apologizing for what happened, he started to hurl insults and berate me. See attached pics of all of the text messages. I couldn't believe that this little unhinged man was acting like a child. I also called him while we were texting and he was screaming, swearing and yelling at the top of his lungs. I couldn't get a word in edgewise. He really is unprofessional, callous and not in control of his emotions. He is one of those childish and pathetic individuals who accuse others of being Trump supporters when you disagree with them. How very sad for them! He's just a lunatic! I have owned several businesses for 42 years and I wouldn't dream of ever speaking to my customers the way this infantile unhinged little man did to me. He accused me of being cheap, a racist and a Trump supporter because I wasn't satisfied with the horrible blow dry. For the record he is white. I actually feel sorry for him because he clearly needs intensive therapy to help control his emotions. I have reported this incident and his extremely unprofessional and poor behavior to the BBB and the AG's office. - EDIT - so I just want to edit this review as of today because I read the salon owner's response and I want everyone to know that is reading this review that he is such a liar! He completely lied about everything he posted. He never ever said he would not charge me! In fact he said if I wanted to have it done over I would have to pay for the service again! if he offered to have it done for free a second time I would've taken him up on his offer!! Just goes to show you that this unhinged man has no integrity whatsoever! He said he would charge me which is why I was beside myself that as a business owner he would do that to a client. He also lied about the timing of the appointment. I went in there only three hours after I left I did not go in at 10:30 in the morning because I'm at work at that time. My appointment with Sharon was at around 4pm!! Like I mentioned before stay as far away as possible from the salon! The attached text messages of our conversation prove that he is LYING!! SMFH!!

    this was my shellac manicure.
    Stephanie G.

    Similar to Kat, I went in for a Shellac Mani and Pedi. Bought a deal on Groupon. DO NOT GO HERE FOR MANI/PEDI SERVICES. This was absolutely the worst manicure I've gotten, and feel foolish that I spent the $40 trying to save money on my bimonthly ritual gel. I'm extremely unsatisfied and fear coming back to even try to get my hair done here. Last Thursday I arrived, the receptionist had me sit down and offered me water or tea. after 5 minutes, I was sent to the back where they had sofa chairs in which you were able to sit and get a non-traditional pedicure. I didn't think too much of it, until i saw her struggle to file my nails and paint within my toenails. They were literally not the same shape, the nail polish was everywhere and I was mortified. At that point, I should have literally walked out, BUT somehow, I convinced myself that maybe just maybe nails were her forte. Absolutely not, I had to ask her to paint my whole fingernail and she kept going over the edge. I should have screamed, but adults don't behave that way, I let her finish and left knowing that I will never be coming back. I mean seriously, I think the girl needs glasses. She was nice, pleasant, and respectful. Her work just does not cut it.

    This is one day after manicure (you can still see the nail polish on my skin). It looks like a toddler's job.

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    4 months ago

    Amazing experience!! My dream hair has been achieved ! Not to mention the inside of salon is gorgeously decorated! Strongly recommend!

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    2 years ago

    Lmao can you see the owner's response? Can't speak basic English, clearly uneducated and inept at running a business.

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    Ben M.

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    2 years ago

    The owner texted me verbally abusive and threatening language. This salon should be closed! Horrendous customer service.

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    Ben M.

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    4 years ago

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    8 years ago

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    Thank You we really appreciate it!!!!

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    6 years ago

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    4 years ago

    Have gotten to know the staff personally and are all wonderful, kind, and talented people!

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    Page 1 of 5

    Ask the Community - Frances Ray Jules Salon

    Review Highlights - Frances Ray Jules Salon

    Ben sat me down, assessed the damage and made me feel better by saying he was more than confined he could fix it.

    Mentioned in 17 reviews

    Read more highlights

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    MiniLuxe Seaport - White nails with gold tips, plus a fun tiger stripe design as an accent!

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    First off, shout out to Tammy. She gave me a fantastic belated bday experience. I've had my nails…read moredone at the myriad of different nail salons in Southie and DTX area and wasn't impressed. So I didn't have my hopes set too high with miniluxe. BUT! I was wrong - Tammy made me feel **especially** taken care of. It's one of the few times I genuinely felt like I was getting pampered at a nail salon for a simple mani???? Plus, I loved the ease of booking a next day spot online and also, there were so many times to choose from. I accidentally tipped 50% but it was such a great experience I was like "what the hell, sure". Thanks Tammy!!!

    Me time is very important. So right after my haircut, I then made an appointment for a manicure &…read morepedicure. Walking up and down Seaport Drive, I would always see this really cute nail salon and always wondered how nice it would be to just try them out one day. A well established business can be reflective on the way their restroom looks and also how clean it is. Winter's in Boston is freezing cold, one of the coldest temperatures I've ever been in, and I really needed to use the restroom before starting my hands and feet. But back to the services, it was excellent! Exceptionally clean facilities, well decorated shop, prices are reasonable too. As usual, the pedicure was done first, followed by the manicure. It seems that there is a nice flow of customers/clients who frequent the shop. There are more services available than nails. They also do brows and lashes. Besides walking out with clean hands and feet, you're always treated with a light hand and foot massage. I'll be sure to come back again in the future!

    Frances Ray Jules Salon - hair - Updated May 2026

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