I went in to inquire about a painting I have. They were very professional and gave me several…read morereferrals for scanning my picture. Once I can get it scanned, I will go back to have my painting of Harold done. They have a beautiful selection of frames to choose from, I did not get a quote for the framing and will submit an updated review.

I cannot say enough wonderful things about Jonathan at Orion Custom Framing on Polk Street -- he is…read morean absolute gem! I brought in a mirror that had separated from its frame, and honestly wasn't sure it could be saved. Jonathan not only took on the challenge, but completed the repair right then and there while I waited -- and the finished product was absolutely perfect -- you'd never know it had ever been damaged. What truly set the experience apart was his efficiency. He was respectful of my time from start to finish, and the speed of the repair exceeded my expectations. Before I left, he carefully and thoughtfully packed everything so it could travel home safely. That attention to detail really speaks to the level of care he puts into every piece. Orion Custom Framing is the kind of shop you feel lucky to have discovered, and Jonathan is the kind of craftsman you want handling your most treasured pieces. I'm already looking forward to bringing in my next framing project. Highest possible recommendation -- five stars, without hesitation!

I had something really minor to do for a frame / photo I had that I COULD NOT figure out myself. I…read morecalled in and they were so kind and helpful

beautiful framing of my painting by M Rios. i was long time customer of the first owner. Their…read moreyounger son is there who helped w frame choice. current owner she helped me with my receipt and covering framed picture for carrying it safely. judy

Shawn was exceptionally patient. I had two very fragile stained glass pieces to frame. He went…read moreabove and beyond to ensure that I made an informed decision. He provided a wealth of knowledge about color matching, style and structural integrity. He was personable and reassuring.

My husband and I bought a house and it was the perfect time to reframe our Ketubah and another fine…read moreart piece. The frames that they came in were quite bad, so now ay was I going to hang them up on our walls as we decorate. Originally we went somewhere else, but it took them 3 weeks to figure out a frame we wanted was out of stock and they just didn't seem that professional or knowledgeable in what they suggested, so we went here instead. I spent plenty of time on Fillmore street and came in before to buy some picture frames and liked the store, it had a great selection of a wide range of frames and they handle real art, so fear not if you have expensive paintings they will be handled with care. So we brought both pieces in and spent about an hour figuring out the frames. The owner was there and spent time helping us and giving great suggestions but not pushing anything we didn't need. The other place tried to get us to buy museum glass which is really pricey and not necessary, she told us flat out it's not going to make a difference for us since there is not direct sun or glare on the piece. The selection was great, lots of wood frames, lots of textures and styles for everyone and definitely quality and elegance in everything. We love love love our finished products, it's like we have new art in the house! While the price was slightly higher than the first place we went, it's well worth it for your nice art pieces and things that make a statement.

I went back today to take advantage of the huge Blick sale. Wow great prices!…read more Being a newbie, I really didn't know where to start but had a list from my art teacher with the colors and types of paints to get. One of the staff (an asian woman- didnt' get her name) was so nice to help me find the exact colors I needed and patiently explained the sales and discount pricing for the huge aisle of liquitex acrylic paints. Then when I got to the counter (albeit really overwhelmed by too many choices) Jayy was at the counter and smiled and was a calm beacon to my shopping anxiety and confusion - with only like 20? minutes left until closing time! She painstakingly helped me look at each of the colors my art teacher wanted me to get and helped me choose two paint sets that I could afford that met my criteria for both watercolor and for acrylics. Jayy sat there patiently scanning and calculating all the different permutations of paints and even gave me advice about what colors to get now vs maybe later when I save more money up! She even helped me maximize my discount and coupons. WOW. Jayy was so knowledgeable about the colors and types of paints I needed and this AMAZING experience was why I was SO GLAD I went iN PERSON to the store! thank you thank you Jayy for making my shopping experience so much less stressful!!!

I have been a patron of Blick art supplies store on Van Ness Avenue for as long as it has been…read morethere. I have always received great service and wonderful selection of supplies ..in recent years the team led by E is above and beyond exceptional! Each staff member is welcoming,friendly,helpful, knowledgeable, energetic and personable. It is an incredible team whose dedication to helping the clients is sincere. I am loyal to the Blick Brand thanks to this excellent team and their customer service!

Wow! I just had the most amazing experience ever at a frame store here. I had purchased some…read morepre-framed prints from one of those online places, and unfortunately, they came with the sawtooth hangers, which I haven't seen in at least 20 years and which nobody can obviously use in California, and needed to have picture wire installed. The staff there was able to do this while I waited, and even popped the print and mat back against the glass where it had not been done correctly on one of the prints. And the most unbelievable thing of all, they refused to charge me for any of it. While I was waiting, I could see another member of the staff helping another customer with various options in framing some prints and they were so patient and helpful. The funny thing is I almost went to another frame shop a bit closer to home that I've been to before, but decided to try a new place since the other one had sort of lackluster customer service. Underglass has definitely earned its place as the future spot where I will definitely be going to for all of my framing needs. Can't recommend this place enough!

Walked in just to browse matting and framing ideas but were blown away by the options, and creative…read moredirection provided by the expert staff here. Bethany was so wonderful to work with. I shared my story about the pieces and how I invisioned how two of them would have similar framing and another would look the same vibe but not match the first two... My vision was pretty ambiguous, but Bethany made it come to life! I can't wait to pick them up in March. They had a massive selection to choose from. They had so many different fun, unique options. I am a huge fan of rainbow, and they have an impressive amount of rainbow-array of options. I paid more for the matting and framing here than at another frame shop in SoMa, but the I think the value is fair for the amount of work going into them. My partner and I will most definitely come back for future projects. Love that it's queer owned and in the Castro!

After several years of kicking a custom frame job down the road, I finally decided to buck up and…read moreget it done. I looked around my neighbourhood to find a place nearby since it looked like my regular store had shut down. I couldn't find *anything* nearby but Frame123 wasn't too far out and looked near where my previous store was. I texted the shop owner and while it took a few days to get an appointment set up, it was entirely reasonable and within the same week. I headed on down at the appointed time and imagine my surprise when I found that this new shop was located in the exact same spot as the previous shop I used to go to! When I walked in, I recognized the owner as the same guy (and he asked me if I'd been there before as well). Apparently this new shop is the same guy, same stock, everything as before, except new name! I was so happy because I've loved all his previous work before and the prices are good. I spent some time with the owner, working through different mat and frame options for the two pieces I brought in and between his opinion and my tastes, we got both of them worked out pretty quick. I'm still waiting to pick them up (but it's only been a week and well within the estimate I was given) but I trust that they'll look amazing. Definitely head here if you want some amazing custom framing done that's well worth the price.

Very professional, great quality. Definitely make a…read moreappointment. love my print they framed A +Thanx

The owner gave wonderful aesthetic advice. He helped me pick the best mat and framing style.read more

Going to Yoshida's beats going to any other frame shop PERIOD. Custom framing is never going to be…read morean inexpensive option but you can rest assured that you will be taken care of at Yoshida's. I have had several pieces framed over the years. Most recently, I had a photo from a NYT article framed alongside the headline. The recipient LOVED the finished product. And it was reasonably priced given that it was custom framed. I returned recently to get a couple of custom mats for some off-the-shelf frames that I had bought at Target. The owner passed no judgment on the Target frames, just offered his opinion on the best mats for my watercolors. He's going to do the installation as well. Such a lovely person. I need to get all my framing done in the next few years because I fear that he may retire in the near future!! PS: street parking is actually quite easy in front of his store!

I had a wonderful experience at Cheap Pete's in San Francisco! I came in to frame some artwork I…read morehad made and was on a major time crunch because I didn't realize they opened at 10 AM. I had been waiting since 9:40, and as soon as they opened, I was greeted with so much kindness and help. A special shoutout to Nakaka, who supported me throughout the entire experience. She was incredibly kind, knowledgeable, and patient, even though I was rushing and felt badly about being in such a hurry. She gave me helpful examples, guided me through my options, and made the whole process feel easy and stress-free. I was in and out in about 10 minutes with everything I needed! I'm so happy with how my art turned out and the frame we chose. It is now hanging beautifully in my apartment. I'm grateful for the wonderful customer service and expertise, and I would absolutely return to Cheap Pete's for future framing. Thank you, Nakaka, for making the experience so positive!

I've been going to Cheap Pete's for a few years now and they're my number one choice for custom…read moreframing and matting. :) I actually stopped by yesterday to get some new art prints framed and matted, and received the absolute best level of care. Marcelle took their time with me, helped select some gorgeous back matting, and helped me solidify my choices. Honestly, just come here and get your art work and art prints framed/ matted- you won't regret it.

Such care and time was given to find just the right tone of mats and kind of frame for a very…read morecomplex piece. The end result was absolutely amazing!

I had a very disappointing experience with this custom framing business. I expected professional…read moreworkmanship, attention to detail, and good customer service, but unfortunately, my experience fell far below expectations. The quality of the framing was disappointing, especially considering the money spent. Custom framing should be handled with care and precision, but I was not satisfied with the final result. The customer service was equally frustrating. Customers deserve clear communication, professionalism, and respect, especially when trusting a business with something valuable. I would not recommend this place to anyone looking for quality custom framing. Save your time and money and take your business somewhere else.

This shop is a Mission and SF institution. Great service and knowledgeable folks--highly recommend!read more

8/2/2023 Came in to…read moreselect a specific frame and framing accessories for the son's newly acquired Japanese art work. I did not know how specific and detailed options you have from the frame to even the glass of the frame. Went with the selection one of the employees suggested. Can't wait til it's time to pick up..