Wow! I just had the most amazing experience ever at a frame store here. I had purchased some pre-framed prints from one of those online places, and unfortunately, they came with the sawtooth hangers, which I haven't seen in at least 20 years and which nobody can obviously use in California, and needed to have picture wire installed. The staff there was able to do this while I waited, and even popped the print and mat back against the glass where it had not been done correctly on one of the prints. And the most unbelievable thing of all, they refused to charge me for any of it. While I was waiting, I could see another member of the staff helping another customer with various options in framing some prints and they were so patient and helpful. The funny thing is I almost went to another frame shop a bit closer to home that I've been to before, but decided to try a new place since the other one had sort of lackluster customer service. Underglass has definitely earned its place as the future spot where I will definitely be going to for all of my framing needs. Can't recommend this place enough! read more

Walked in just to browse matting and framing ideas but were blown away by the options, and creative direction provided by the expert staff here. Bethany was so wonderful to work with. I shared my story about the pieces and how I invisioned how two of them would have similar framing and another would look the same vibe but not match the first two... My vision was pretty ambiguous, but Bethany made it come to life! I can't wait to pick them up in March. They had a massive selection to choose from. They had so many different fun, unique options. I am a huge fan of rainbow, and they have an impressive amount of rainbow-array of options. I paid more for the matting and framing here than at another frame shop in SoMa, but the I think the value is fair for the amount of work going into them. My partner and I will most definitely come back for future projects. Love that it's queer owned and in the Castro! read more

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All my favorite material possessions are framed by Underglass. Their artistic input and direction in their initial consultation always elevates the objects being framed. Then the final product is beautiful, immaculate and sturdy. I've gone to them for years and each time I'm more blown away. Thank you for taking such good care of my most prized possessions. read more

Underglass Custom Framing - High Sierra Music Festival 2025 poster - Framing Near Me - San Francisco, California

The team at Underglass are true artists. My project to build a display box for a set of ceremonial keys was a challenge on many levels. Will and Bethany spent a lot of time ideating and creating solutions to deliver my vision. The considered every detail from every angle. The result was even more spectacular than I ever imagined. THANK YOU for helping me preserve a piece of my family history with such care!! I am so gratefu!! read more

Bethany and Will ... Phenomenal, Stunning, Absolute Rockstars. I never thought I'd be gobsmacked by framing and design, but here I am. I came to Bethany and Will at Underglass for urgent help in framing 12 complex items on an extremely tight deadline, ranging from movie props to oil paintings listed below: - Movie Guns and Holsters - Sword - Spell Dispenser and Gold Ingot - Set Map Design Pieces (3 piece set) - Book that was required to open - Various Oil Paintings Each of these pieces posed a unique creative and execution challenge, and Bethany and Will crossed all the T's and dotted every I, from the initial consultation to execution, timing, and communication throughout the entire process. It's not every day you frame a sword and movie prop guns, and they delivered on every aspect. Each piece was framed and matted with the certificate of authenticity and an image of the prop in use. Additionally, they protected each piece with museum glass and non-destructive materials, which was greatly appreciated. The movie prop guns and holster were the most complicated pieces. The holster was a large, bulky mass of leather, and the guns had wear and tear on each side, with a floral design. During the consultation, Bethany reviewed multiple configurations and design options--whether the guns should be above, below, or to the side of the holster. She suggested the most visually appealing arrangement, with the guns placed anti-parallel, and made excellent suggestions for the matting--velvet to match the theme. I was thoroughly impressed by her careful handling of the pieces and how she used framing to create something truly special. Next, the sword was an interesting piece. It was long and required special attention to how it would be arranged with the certificate and image. Will and Bethany quickly provided sensible input on the spacing of the prop in relation to the other pieces and helped select a frame that would meet the tight deadline. Similarly, the spell dispenser and gold ingot were framed using a strong metal holder, and they fit perfectly in my space. Finally, the map design pieces and various oil paintings were framed traditionally with simple frames and designs. These last pieces were cohesive with the entire collection. Again, I'd like to highlight this was all done flawlessly on an extremely tight deadline (like two weeks). Overall, Bethany, Will, and the whole team at Underglass far surpassed any expectation I could have had. I highly recommend these talented and professional people to anyone. Cheers! Andrew read more

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Love working with Underglass, it's always fun picking frames and working with them to find the right combinations to help make the art look amazing. I've gotten a couple pieces framed from them now, and they've all been done to an incredibly high level of quality. read more

I came in with a teeny-tiny (~2x2") metal frame and an old photograph of my mom that needed glass. Bethany cut a remnant piece while I waited and fixed it up right there and then. And wouldn't take any $$, not even a tip! Very lovely of her. I'll be back with bigger projects that need a professional eye, artistic vision (and payment of course). Thank you again. :) read more

I took a picture into Underglass to have the frame and glass re-attached. The employees were friendly, courteous, and I felt included in their conversations. The job was done in no time and they didn't charge me a dime. How often does that happen? I have more repairs that need attention and wouldn't think of having them done anywhere else than Underglass. The best. read more

I was visiting San Francisco from Portland, carrying a print that wasn't expensive but meant a great deal to me. It was by a local Portland artist and was intended as a Christmas gift for my daughter. I had never had anything custom framed before and wasn't sure how to begin. Anthony helped me the most, and his artistic eye and intuition, especially with the matting and frame, immediately put me at ease. He offered thoughtful guidance that elevated the artwork without overpowering it. Will was also kind and supportive, and it was clear they both take pride in doing careful, meaningful work. When I picked up the finished piece, I felt a wave of gratitude. They had taken something simple and turned it into something lasting--something my daughter will keep forever. The craftsmanship and attention to detail were beautiful. This is exactly why local businesses matter. Underglass Custom Framing offers not just quality work, but care and intention, and I'm thankful I found them while visiting. read more

Underglass Framing has a great selection of frames from which to choose. Fortunately they are very helpful in narrowing your choices. Their framing is excellent and well worth the price. read more

Underglass Custom Framing - Framed Artwork - Framing Near Me - San Francisco, California

I got my piece of art framed late last year and the service was impeccable. The piece is pretty large, something like 30" x 38", so it required a custom frame. They were great with recommendations on whether or not to use glass or acrylic, and the quality of the frame is amazing. I appreciated how they made recommendations with my financial goal in mind rather than trying to upsell me. The person there recommended the color gold for my frame and I am so glad he did. I look at this piece every single day and it makes me so happy-- it is beautiful. Also, one of the employees there wanted to know the artist-- I finally found their name! It was in cursive and in Dutch so hard to tell what it said, but the artist is Ger Doornink. :) read more

Underglass Custom Framing - Framing Near Me - San Francisco, California

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Very satisfied with the result for framing an oversized poster. Good selection of frames read more

Underglass Custom Framing - Framed Poster - Framing Near Me - San Francisco, California

Could not have had a better experience. As advertised they want to know the story behind your art work. I recently returned from an extensive trip to Europe & brought several items into the shop down in the Castro. It was wonderful having my memories put together along with flawless framing. The entire staff from Mathias to the very helpful workers exceeded my expectations. D. Thompson read more

Like others have said...it's not the cheapest place, but if you want a place where they are honest and truly care for your things...this it. They have lots to choose from. No heavy pressure sales. Follow through was right on the money, they called me when it was ready and it was neatly packaged in brown paper. Parking is a little hit or miss - street parking. They're busy so clearly they have a strong following. I will say if you need something cheap and a quick turnaround then this place may not be for you. read more

Sean was so nice and helpful with guidance and understanding framing recommendations for 4 pieces of art I brought in. Customer service 10 stars in my opinion. They value quality and impart the importance of that when it comes to making choices about frame, matting and glass. Worth every penny I spent. Unique because they do it the old school way and treat customers with respect and equality with passion and joy! read more

I am so happy with my frames I got done at Underglass!! especially a Japanese woodblock print I had framed there. It turned out so nice. I will always go to underglass and recommend this Frame shop! read more

My go to framing shop in San Francisco. One of many needlepoint projects framed by my fav framing shop. read more

Underglass Custom Framing - Amazing framing! - Framing Near Me - San Francisco, California

Everything about this frame shop is superb, from the impressive selection of frames, the expert, super professional craftsmanship, the friendly attentive and courteous service. Even though I have frame shops closer to where I live, this one is without a doubt worth the drive. its probably the best frame shop in San Francisco. read more

Underglass Custom Framing and Sean in particular made my Holiday season with an amazing framing job of one of my favorite movie posters, Volver by Almodóvar. It's perfectly beautifully made and super solid. Comes with the hanging parts and upgraded the poster 150% and totally exceeded my expectations. It's definitely not the average framing job. Sean is the man and knew exactly what I needed. Outstanding service and beautiful store with all your framing fantasies and needs in the heart of the Castro district in San Francisco. Can't wait to frame my next piece there. So grateful and happy I walked into Underglass! read more

I'm giving this place 5 stars for customer service and quality! Mind you they are not cheap, because the craftsmanship is something that will last forever I had something framed a few months back and have been meaning to write this, drove by and my heart sank cause I thought another business gone, but they are just moving My picture looks amazing and I'm glad I took the advice from the guy there and got a dark grey frame instead of black one Here is the example of customer service I picked up my frame Drove home, opened my car door and dropped the frame and it cracked on the seam, I was undone Brought it back , fessed up, waited to hear from them Got a message saying come pick it up and there would be no charge In this day and age that is something that will make me a customer for life, and I literally deal with hundreds of clients monthly and wising the praises of this shop Definitely recommend read more

I had such a wonderful experience with Underglass - excellent customer service, really fun and nice staff, and excellent job framing my painting. Thanks again for the beautiful frame! read more

I'm giving this place 5 stars for customer service and quality! Mind you they are not cheap, because the craftsmanship is something that will last forever I had something framed a few months back and have been meaning to write this, drove by and my heart sank cause I thought another business gone, but they are just moving My picture looks amazing and I'm glad I took the advice from the guy there and got a dark grey frame instead of black one Here is the example of customer service I picked up my frame Drove home, opened my car door and dropped the frame and it cracked on the seam, I was undone Brought it back , fessed up, waited to hear from them Got a message saying come pick it up and there would be no charge In this day and age that is something that will make me a customer for life, and I literally deal with hundreds of clients monthly and sing the praises of this shop Definitely recommend read more

Shawn is an absolute delight to work with. From the moment I walked in he was warm and welcoming, and he was easy to talk to throughout the consultation. I came in with 8 pieces that I'm in love with and wanted to see elevated even further, and he quickly understood my passion and came up with a few different ideas as to how to make it happen. The approach we chose really brings out the impeccable work of the artist in a museum-quality frame. The work is admittedly expensive and a stretch for me financially, so I'm bringing the pieces in one at a time. Shawn was also thoughtful to offer less expensive options and ideas for how we could make the project work within my means, but I ended up sticking to our initial plan and it's been worth every dollar. We've finished about half the pieces but I'm already so happy and very confident that the rest will be equally amazing. I can't recommend this place enough! read more

The owner and staff couldn't be nicer or more professional. The work performed could not be better. The promised delivery date was completed as agreed to. I could not be more impressed with this business. Very highly recommend! read more

Great group of guys that work here. They've been very helpful with numerous framing projects, and are reliable too. Nice that they are easy to get to via the Church Street Station, with lots of restaurants all around them to choose from. read more

I have been so happy with this company! second time using their service. Great professionalism, clear expertise, excellent communication skills, no pressure. They clearly take great pride in their work. I feel valued, heard, and appreciated for my business. I am not a collector, not an artist, but the pieces I have brought have sentimental value, perhaps some monetary worth but I mostly wanted the art to be family pieces in my home. I could not be more pleased and will absolutely choose this company again should I have a framing need. read more

These guys are wonderful. I took some very large paper pieces here, simply because they are near my house and the gallery I was hanging them at. They have a great eye for color and didn't scoff when I told them to find a nice framing solution for a low price. Considering the size of the pieces - about 3 x 4 feet - I knew even the lowest price would still be around $400 a piece. They actually gave me a discount (possibly a first-timer discount or an artist discount or a you're-spending-$800-here-discount, i don't know). I got a little worried when I wrote them the check and realized I hadn't done any research whatsover and they could totally botch the job and I could only blame myself for being a lazy dumbass in the research department. There was no need to be worried though because they did the job quickly and very well. They spent a lot of time with me because I am a picky b*tch about matting and framing colors. White? Eggshell? Somewhere-between-white-and-eggshell? Slightly closer to eggshell? They even called me when they were not totally sure about something. Extremely nice, extremely professional, extremely well done. read more

Underglass Custom Framing - That big one was a wonderfully done Under Glass job. Thanks guys! - Framing Near Me - San Francisco, California

I stumbled upon Underglass framing about 8 months ago and I had no idea what direction to go in with a watercolor I purchased in France. From the minute I walked into the shop Shawn was kind, knowledgeable, fun and made the experience seamless - not to mention how remarkably talented he was at creating this masterpiece for me! The piece from France that Shawn framed is so lovely that it inspired me to re-frame a bunch of art work my husband and I have had for a very long time. They have all turned out wonderfully, and I cannot wait to receive the recent piece I just dropped off! Thank you Shawn for the best guidance, and for being a gem to work with! ~ Lindsay read more

UPDATED: The owner reached out, was very nice and apologized for what they described as an uncalled for experience. They invited me to come in and meet Micah the store manager who is a really wonderful person. They were kind enough to offer a discount which was greatly appreciated. I will say the experience and results are high quality and you pay for it. This service isn't cheap but I now recognize what they sell and how its harder to compare this with various internet options, its just a different product/service. Original review: This review is for the bad experience not the high price. Person at store was sassy and uncurtious. I think that me mentioning that I've bought frames off the internet really ticked them off. He waited until I was done unfolding and opening up my second print to say "we look at one at s time.....". When I talked at the price of $450 to frame a 36"x18" print they responded with this "well unlike the internet we don't make our frame from popsicle sticks" (this is a word-by-word) quote. It's fine thatt some business have an extremely profitable niche selling a product that is available elsewhere for a fraction of the cost, as a capitalist I praise them for that. What's uncalled for is making a new/potential customer feel a like shit. read more

Excellent frame choices, good design help, pricy but worth it. We've had a half dozen pieces framed, very happy with results. One large piece had a problem a couple years after we purchased it, Underglass repaired with no charge read more

They did a fantastic job framing a painting purchased from Jane Siberry. Jane brought the painting and the frame to the shop. A few days later I picked it up. The framing job is perfect. The staff was extremely helpful and provided hooks for hanging my art. Parking was easy (street parking) and I was in and out in no time. I'd certainly come here for future framing needs. read more

I will forever be singing the praises of this wonderful small and local business!! (And, I don't do that very often!) I had a photo framed by them a few years ago, and unfortunately, it suffered a small crack on the lower left hand corner recently. I brought it in for an estimate, and mentioned that the framing had been done by them. Their eyes lit up, and they couldn't have been more gracious, and said "we'll take care of it. It won't be a complete refurbishing, but it should suffice." I was flabbergasted. When was the last time any business (or person) did something purely for the customer's benefit?? They said it might take a few weeks, and apologized for the length of time. I said, take your time, and I'll be pick it up whenever it's done. It took less than a week before they called me, and said it was ready!! Again, under promise, and over deliver. It looks great, and I couldn't be happier or more satisfied. You guys REALLY are the best!! (Keep up the fantastic attitude, and work.) Edward read more

Twice I've been to Underglass and had excellent service. Sean is very professional and personable. The resulting framing was exactly what I was hoping for - and done quickly, as it was a wedding present. I'm very satisfied with the finished product. read more

The staff were amazing helping me frame an old oil painting that wasn't easy to do. The painting has stuck to its old frame and they were able to remove with a razor blade and help me find a frame that worked better. read more

Great customer service. Very good workmanship. Slightly long timeframe (pun intended). Pricey. But a good option if you have the means and a bigger budget for your framing needs. read more

Incredible custom framing. They guide you to the best frame for your piece without pushing, their quality is incredible, and they are communicative all the way through. We have gotten two large pieces framed and are on the hunt for a third! They are THAT good. read more

I gave a 5-star review Underglass last year, and my recent experience there confirms that rating. This time, I visited their new store on Market, after the covid-19 delayed opening. They're carefully following all the safety protocols, and the new store is spacious and beautiful--the frame wall is amazing, with almost too many choices. I worked with Micah again to select the framing for my three pieces, and as usual, his suggestions were spot on, and the finished pieces looked wonderful. He's also great about recommending ways to get the same look with less expensive frames. Still not cheap, but definitely worth every penny for the artistry and craftsmanship. read more

Three words......W - O - W !!! At the high praise of Yelp, I found the courage to take my little cup to be framed....yes, a cup....to be framed & the perfect experts to do it were Under Glass Custom Framing. Everyone has gooberish things they collect & I'm no different. I collect Illy Collector's Espresso Cups ( stop laughing ) & I had 1 in particular I wanted framed ( and NO, I don't have a display cabinet filled w/ cups ) This was an extra-special gem of a cup - a map of Paris - & they only made a few before they were yanked off the market - equate to extremely hard to find & N-O-T cheap when you do find one. Back story - Michelin owns the rights to all maps of Paris & Illy hadn't obtained permission before distribution so Michelin made Illy yank the Paris cups from their 1998 World Cups collection Under Glass spent probably a good 90 min talking w/ me about different options for my cup - backgrounds, mounting w/out impacting the integrity of the cup & suggested all kinds of combinations I never would have thought of. Had a general idea of what the final result would be but couldn't completely picture it but didn't really care - I had total confidence in their expertise by the time I walked out of there Ended up being an ultra-custom job b/c they had to create everything practically from scratch - build a box frame to hold my treasure, build a "invisible" mount to place the cup - just at the right angle so I can see the little Eiffel Tower, painted on the inside I absolutely love it & believe 100% that no one could have done a better job - and after only being in there once & not again for a month, the guy remembered me & immediately brought out my framed cup - impressive! It looks awesome & if I ever need framing again, Under Glass will be the place!!! read more

Under Glass does an amazing job with every framing job I've ever brought in. Mattias, the owner, has an extremely sharp eye and often shows me frames that I would never have picked out for myself, but love nonetheless. My only complaint is that they have recently gotten so busy that it is taking longer and longer for jobs to come back. The quality, however, is worth the wait. read more

What an amazing shop. I got a deal through Living Social and stopped in last week to discuss options for a holiday gift. Mattias helped me out and he was fantastic. Friendly, helpful, not trying to upsell or hardsell me. . . I don't think I've walked out of a business transaction this pleased and warm fuzzied in a long time. Cannot recommend them enough!!! PLUS - their prices aren't any more than what I was quoted at Cheap Pete's and the customer service over there absolutely blows. read more