Photograph and Frame is awesome! Ilysa (the owner) took amazing care of me today. She framed a very expensive and precious photograph for me and did an excellent job. She is very accommodating, kind, and skilled. The entire team is kind and works hard. I highly recommend Photograph and Frame! read more

Even better second time around! Changed my mind after a few weeks. Went in with the same piece and a bigger frame- looking for a black mat. Grace thankfully was there again. Not a hint of shame for changing my mind on the same piece. Impressive attention to detail! Walked in with 2 frames in a janky bag and she wrapped the new one so it didn't get damaged with the old one in the bag. Honestly touched at the considerate care for the piece. Was in and out in less than 30 minutes. Sizing of the black mat was perfect in the frame. Again no sleazy upselling! 10/10! You can trust your treasures with Photograph & Frame! read more

Photograph & Frame - Photography Stores & Services Near Me - San Francisco, California

While I didn't purchase an item here as I was looking for a specific style frame that I needed same day, the team eagerly recommended me to another local small business where I found exactly what I needed. This shop's commitment to helping the customer get what they need, while supporting other local businesses, is notable. Top-tier customer service. I look forward to returning for more framing needs in the future! read more

great personal attention and professional work. I've been going here for years and it just keeps getting better.

I called to see if they would help me install just a paperback on a frame I had changed the photos from. The lady on the phone was very nice. I showed up today and aaron helped me out. He did that very quickly and efficiently. I was very happy with the service I got from the phone call to the in-store experience. I had used them before and will continue to do so because the results are 100% up to my satisfaction, the prices and timing are competitive and the customer service is on point! Thank you guys! read more

I've gotten several items custom framed with Photograph & Frame. They've always done a good job, but after this last experience, I won't be going back. I picked up a large poster I had custom framed and took it home. The included hanging hardware looked too skimpy to support the frame, but figured they were the experts and would know what the hook could support. Sure enough, after a few hours, the frame felll, leaving a large hole in the wall. Luckily, my husband was on the couch beneath the frame and was able to stop it before it smashed on the floor. When I first called and then emailed the store about the incident, they implied that I must not know how to hang a picture, despite having purchased several frames from them. Someone must have just grabbed a hook that was too weak by mistake, but immediately pushing the incident back on me left me annoyed. They were no help and the customer service was lacking. I now have to get my wall fixed. I purchased my own stronger hook and the picture is up on the wall and going strong, but I won't be going back to this shop. If you go here, make sure you check the hook they gave you! If it's too weak and you have an issue, you'll be entirely on your own. --- In response to the business response below, as I said in my review, I was able to hang the picture. That's not the issue. The issue is that their mistake caused my wall to be damaged. Wouldn't go there again. read more

Photograph & Frame - Hole from custom frame purchased - Photography Stores & Services Near Me - San Francisco, California

Ilysa the owner is AMAZING!!! Friendly, fun with a great eye. Not pushy at all. Very helpful with recommendations

Customer service: not great. I walked in hoping to get a quote on a custom frame, I had a general idea of the measurements / wood etc, but the person helping me came off pretentious and refused to give me a very high level range for a quote. Given, I don't know much about framing but instead of being helpful and asking questions, the person came off rude and didn't provide any guidance. I have decided to take my business elsewhere as my first impression wasn't great. read more

Photograph and Frame took amazing care of me today. On Christmas Eve, I am needing some last minute prints and frames. They are so flexible and go above and beyond. Super friendly service, fast, great product. I think this is my first Yelp review, but it's rare I get service like this in SF, so how to shout them out. Thank you to Gary and Alyssa!! read more

Not your typical frame shop, P & F looks modern and stylish. They can help out whether you have something to frame or need art, frames (all wood) or mirrors for your place. You can buy ready made mirrors or design your own. They have a great selection of photographs from local artists ($19 and up), historic prints, Fillmore rock posters, and a smaller collection of museum prints. Many of the photos are of SF, including historic images of the Cliff House, Golden Gate Bridge, Playland, Union Square, and various SF neighborhoods. They can offer more affordable, faster picture framing if you have a piece that's standard size. They even have green frames are made from remnants - you can't tell, they look fabulous. Custom framing for a non-standard sized piece was much less than I expected ($69, and I used my Yelp deal). They even complimented my painting multiple times and included hanging hardware. read more

Photograph & Frame - Photography Stores & Services Near Me - San Francisco, California

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This store is a clueless bachelor's best friend. I kind of knew that I sort of wanted some classic B&W pics of SF--specifically Nob Hill, preferably of Clay Street and the area around Grace Cathedral, but come on, would they really have them? YES! The carry a ton of photos in store but also have over 100,000 images on their website-simply buy it online and have it shipped to the store for free. The customer service was amazing-Jessica could tell by the look on my face how clueless I was and walked me through the process, helping me decide what prints to get, the proper sizes and frames. Thank you Photograph for pimping out my bachelor pad in style. read more

I went to several frame shops searching for the right frame. I explained to Iliysa what I was looking for and she quickly went to work, finding me 5 good options. I even got to take them home to match it up w/ the space, which helped us make the final decision. I ordered the two mirrors for our master bathroom and the frames and corners cuts were lined up nicely! Very pleased w/ the customer service and selection! read more

Photograph & Frame - Master Bathroom - Photography Stores & Services Near Me - San Francisco, California

I really enjoy the San Francisco specific photographs and artwork they have on display here. Living here for about a year and a half now, I have been thinking about purchasing some art that features SF, but it's tough to find a balance between a great shot that doesn't border on the realm of feeling too touristy. I found that Photograph and Frame carried a lot of pictures I would consider purchasing. They also have a great selection of frames ;), and I can imagine that you can find what you're looking for here. read more

Went above and beyond by receiving a custom project for my husbands's 40th and getting it perfectly built in under a week. Rockstars. Always deliver highest quality work and I trust them implicitly. This time it was with a custom piece of commissioned art on a vintage map. No small task. They nailed it. read more

I was very impressed by my experience with photograph&frame! I had brought a collection of photos in to have a framed collage made to give as a gift. When I came to pick it up, Ilysa noticed that I was staring at it oddly. She approached me and asked if everything was alright. I told her that the layout did not look as I had expected it to. Without missing a beat, Ilysa started talking to me about ways in which to modify the layout of the mat to make the collage look better. When the revised mat was being worked on Ilysa called me and then texted me photos of it for my input and approval. Talk about amazing customer service! And the rework was done at no extra charge. I love the framed collage that I will be gifting for the holidays and I know the person I'm giving it to will as well. I couldn't be happier with how things worked out with photograph&frame. Ilysa and the rest of the team are community-focused, customer-oriented, quality people who I look forward to bringing my next framing project to. If you've not stopped in to check out the shop when you have items you'd like to frame, you should! read more

Great customer service. Friendly staff. Came here looking to frame some of my photos and some Christmas gifts. I know, I'm already shopping for Christmas, I'm no idiot to wait last minute. read more

Apparently this place has been sold to Art.com, or at least a new owner. Severely reduced stock of pre-fab frames and framed art. Employees are still friendly and helpful, although they were not able to help me with what I wanted they did point me in the direction of frame shops that could. They have a set price now for simple framing including frame, glass and mat, but the frames are all the same size and shape, just varying in color. read more

I had a very large and very oddly sized photograph framed here recently. By very large I mean 55" x 40" of exposed photo. And you know what? They did a fantastic job and it was downright affordable! Plus, their sales people were helpful and patient while I took forever to make a decision about the type of frame that I wanted. Five stars for you, Photograph! Thanks! read more

They have a million different frames here and I was trying to find one that would fit 13"x19" so I could frame a couple of Fillmore posters myself. I explained what I was looking for and wouldn't you know it...they have frames that are made for posters from The Fillmore! They are made of wood and available in white and black. The guy took me right where they were and I was out of there in 5 minutes. I popped my posters in and they fit perfectly! I'll definitely be back to start working through my many posters! read more

Since my poor experience with the store, the owner, Fred, reached out to me personally. He apologized and has since shown me the definition of customer service. Fred has gone above and beyond to correct my poor experience has has gained my full respect in the process. I look forward to revisiting the shop and sending my friends and family to see Fred. read more

Once again, they fail to disappoint! Came here for two framing/matting projects: 1) creating a wall collage of 6 photos from travels and 2) framing/matting an large Ork poster as a wedding gift. End result: A satisfied customer. I have no reason to go anywhere else. For #1 they patiently worked with me to design a layout for the photos and pick frames from their fantastic collection of Fred's Frugal Frames. I was so impressed with their skill at selecting various frame textures and colors yet somehow managing to make everything blend perfectly. The frame gallery has now become a favorite part of my home. For #2 I asked them to match the frame I did for a different Ork poster based on a blurry iPhone picture. They knew immediately what needed to be done and found the most cost effective way to do so. Consistently fabulous service with fabulous results. read more

These guys are the only ones I trust with antiques and original art. They put up with my OCD ("do you mind wearing gloves?") and my indecisiveness and will humor me as I say "...what about..." over and over and over again while discussing warm white vs cool white vs cream and this frame vs that frame and "oh crap I forgot I want UV protection!" Between the two of us, my boyfriend and I have probably had about a dozen things framed from movie posters to comic book art to original paintings to 17th century antique pieces. They're always very courteous and happy to help us through the process every step of the way. They've even given me quick tutorials and sent me on my way with frames, mats, and extra material so I could do my own framing and matting when money was tight. Of the dozen or so pieces we've had framed, we've only had a problem with one and it was quickly remedied to our satisfaction. I recommend them to anyone I know needing matting and/or framing services. Love these guys. read more

This store fucking rules! Can I swear? Is that ok? Honestly thats how awesome this place is. Sure it might seem a little pricey but its completely worth it. Decorating an apartment with tastful photographs and frames has never been so easy. There are thousands of high quality prints online not to mention a good selection of local photographers in the store. I can't say enough about this place. Their service is both polite and helpful. You will go back again and again. read more

Had some large photographs that my friend Matt made of new york framed here. Absolutely excellent job. Fred has a wonderful eye for photos and frames. Here's a photo of the photos: http://flickr.com/photos/automatt/388494333/ read more

I came in here totally expecting to be mocked, jeered, or at least scoffed at. I had an old art poster from college that some might consider tacky, but has sentimental value to me, and I was getting it framed using a Groupon that expired the very next day. Instead, the two women working here were incredibly nice and helpful. They gave me lots of options that fit my budget and even complimented my poster. Self-esteem boost: check! The frames look beautiful and were finished on time. My tacky little poster looks considerably classier now hanging on my office wall. I will definitely be back. read more

I had a great experience at Photograph & Frame! You definitely get what you pay for, and this shop is not cheap but they provide high quality frames and prints. They are efficient, helpful, and I would definitely come here again! They had a lot of patience helping me make exactly what I had in mind! read more

Photograph makes it simple to liven up your walls. It's easy! Just pick a photo or print of your choice, and the frame you want it to go in. That's it, done. There are so many kool prints to chose from. This is a great way to customize your SF rent-a-home! I have to add that they mat and frame your photo/paintings with same day service. I have a hideous painting that I got as a wedding gift. The in-laws keep asking about it, so gotta hurry and get it framed. Photograph, here I come! read more

I stopped in to photograph and frame today to ask a question. Alicia was there and was all too happy to answer. In fact she did more than that. My question was whether or not photograph and frame could help me cut felt. She said that they probably could but that there were other options as well and the best thing would be for me to bring it in so that they could have a look. It just so happened that I had the pieces in my car so I ran out to get them and came back. Alicia then spent the next hour helping me trim the pieces and make them orthogonal. She did this even though I had already purchased frames elsewhere. She did this because she's just a kind person who is eager to help. She was incredibly curious, thoughtful, courteous, detailed, tenacious, and terrific. Photograph and frame has just won a new customer. I will absolutely come back because this customer service is above and beyond. Alicia deserves a big gold star. Seriously. read more

Beautiful color and black and white photographs here, different from what you would see on allposters.com or the like because a lot of the pictures here are taken by local artists :) The place is pretty big and airy, and feels a lot like an art gallery, not just a frame and photo shop. read more

I am very impressed with this place. I had a large job that needed to be done with a short deadline and they handled it with ease. The owner, Fred, actually handled it personally and I couldn't have been happier with the results. They produce quality work for great prices. They go out of their way to make sure you are happy with the finished product. read more

I have been into Photograph & Frame a few times when I was in a pinch for getting something done or just needed a piece put in a custom cut window mat and I have to say my preconceived notions of what to expect from a walk in frame shop on Chestnut Street were put completely out the door. The people have always been super helpful and accommodating. Just take a look around and you can see that from what is on the walls they do a really creative job of framing a variety of art pieces including some work by renowned artists. I was also taken back a bit that for a shop in the Marina I was not unreasonably fleeced for the work I have had done. In speaking with the folks there on different occasions I came away knowing that they are very well versed on preservation framing techniques. Don't be fooled when you walk in that there are bins of pre-made frames....these folks know what they are doing when it comes to custom framing a piece as well. read more

Photograph has been the most friendly, organized, and useful framing store I've been to in this city. It's not super cheap, nor is the owner's name Pete, but aren't treasured pictures priceless? When it comes to having something done, done now, and done well, Photograph is the place to go. For example, I needed to find a frame for a non-standard art piece. I went to a cheaper store out on Geary to find that they were going to close 40 minutes early, due to the holiday (which wasn't until the following day). The worst part was the store employee's attitudes when I asked why they were closing early with no announcement. They mocked my urgency and continued smoking while locking their doors. Their website said nothing about it and the stores answering machine said nothing of about closing early which meant I wasted an entire cross-city drive only to go home framless. Luckily, I left the Richmond for sunnier skies and walked to Photograph (which I should have just done in the first place). Not only were they incredibly pleasant, they helped me select a custom frame, will mount theart piece and are fixing it to hang immediately. Plus, they honored my $25 off coupon, even though I didn't spend the requisite $100. Holiday perk? Maybe. But I'm highly satisfied, either way. read more

Photograph rocks! The store space is well-organized, beautifully-lit, not crowded at all...just makes you want to go in there and browse through their endless assortment of gorgeous, pre-printed photos for hours on end. I went in there to get a picture framed, and with the friendly, helpful staff, had a frame and mat picked out in 5 minutes flat. When I went to pick up the finished item the very next day (they politely called me the next morning to let me know that it was finished), I was not disappointed in the least. Quality framing job, and at a bargain price. Before I discovered Photograph I had called several framers in my local neighborhood, and was quoted with prices twice as high as the final price I was charged at Photograph each time. I definitely will be going back for all my future framing needs! We need more of this kind of framing store in the city...instead of those outrageously-priced, snootily-serviced ones. read more

Having just moved to SF a few weeks ago, my walls were still bare. I stumbled upon Photograph one day and came out 30 minutes later with 2 great 24x24 B/W prints of San Francisco, shot by a couple local photographers. Kate gave me the lowdown on their services, and while it isn't cheap, the quality, service and selection are solid. You won't find anything edgy or overly abstract here as most of the stuff is pretty safe and very tasteful. You can either have them frame it for you (might be an extra charge, I didn't ask), or they can send you on your way with the prints and the frame and a set of handy instructions on how to do it yourself at home. All the hardware is included in the kit and it was a real snap...20 minutes total to put both my purchases on the wall! read more

In the immortal words of Def Leppard: "Photograph, you've gone straight to my head." You see, today was the last day at work for one of our artists (he's off to closer and greener pastures) and we wanted to send him off with something special. A while back we were all fortunate enough to be visited by the legendary Ralph McQuarrie and this particular artist (we'll call him "Greg") was one of his greatest fans. During this visit "Greg" was able to have his photograph taken with Ralph standing in front of one "Greg's" art pieces. It was an honor and something he and many of us will remember for quite some time. That was four months ago. Flash forward to today. We're standing around thinking about what to do for "Greg" when someone said we should have this particular photograph of "Greg" and Mr. McQuarrie printed out. But we figured just giving him the photo wouldn't be enough so we decided to have it blown up and framed. This was at 2:00pm today and we were having a going away party for him at 4pm. Gulp. So we get the photograph blown up and printed here at work, but we have no idea where to get it framed in time. After trying to get one of the assistants here to take care of it to no avail, I took matters into my own hands and jumped on Yelp. I found "Photograph" jumped into my car with photo in hand (via tube) and headed off to the store. It was now 3:30pm and I had to be back by 4pm. Double Gulp. I park mostly illegally, run through the rain and enter the store. I'm greeted by Robin ("Like the bird") and another employee. I explain my situation and Robin goes into overdrive! She helped me pick out a frame, finds the right matte, allows me to use their work area to set up the frame and together (but mostly her) whipped through the best and fastest frame job I've ever seen. Ever the perfectionist, Robin even spots specks of dust that the untrained eye (ok, well my eyes) couldn't even pick up and fixes it right there. With that she wraps up the frame in plastic to protect it from the rain, places it in another bag, and I'm off. It's now 3:50pm. Huge sigh of relief. I make it back to work right at 4pm and into the office just before the guest of honor arrives. All that look upon the photograph and frame are in awe. "It looks fantastic", "Wow, awesome!", "Really, really beautiful job" are just some of the quotes heard from the artists and other folks in the room moments after. I tell them about my experience at Photograph and the great folks there that helped make this possible. Thank you again Robin and guy whose name I didn't get. I seriously couldn't have done it without you! read more

I am so happy with my three pieces I got framed. The staff was very helpful and took their time to give me their advice and assistance from the start. Framing is an investment and it makes such a big difference to your artwork! They also have frames from an old barn in Michigan that was torn down and now has frames made from it--- I thought it was very cool if you like the distressed look. I would totally go back again for sure. read more

They've framed everything from paintings I've schlepped home from Ubud to vintage photographs of my grandmother from the early 1900's. I've been loyal to this shop for a number of years and they've always done an amazing job with helping me with both ready-made frames and with custom framing. Turnaround time is reasonable and so are the prices. They really are one of the best in the city. read more

They are always super nice and excited to help! The framing definitely isn't cheap but they do great work and can wiggle with your budget to find what works best. I've had 5-6 pieces done here and they all have been perfectly done. Highly recommend. read more

one of my photos unexpectedly found its way into an art installation whose opening was in a few days. being new to photography, i was clueless about framing establishments. the gentleman helping me was very patient, knowledgeable, and quick. while i was pleased w/the way that my photo was hugged by matte and a unique faded, cracked, gold 16"x20" frame, i was certainly not pleased to discover that there were a couple of knicks on the inside of the glass that i didn't notice until i got home that evening. while they were small, i was still a bit frustrated to know that i spent a chunk of money on an imperfect glass pane. i realize that i could've gone back to the store to have it replaced, but due to time restraints and the fact that i had no desire to haul my ass back to the marina in the rain, i decided to keep the frame. ...i'd return, but w/a more keen eye for possible imperfections. read more

[update]: After I posted the review of my experience here, the owner, Fred, reached out to me via phone and email to make it right. I was so pleasantly surprised and impressed with his focus on fixing the problem and making me happy as a customer. He stayed open late one evening so I could drop by after work and I explain to him what happened. He was genuinely interested in what went wrong and mentioned he already addressed the issue with his staff. Additionally he asked "what can I do to make you happy?" and went above and beyond in offering different solutions to fix the problem. He happily took the art back and agreed to re-mat the pieces and even asked to frame them at no charge (I had already gotten frames for 4 of the 5 but took him up on the last print). I walked out feeling like I had been listened to and my art was going to look the way I wanted. Fred truly cares about the experience his customers have at his store and I realize why this place came so highly recommended to me in the first place. I will actually go back and bring them new art to mat and frame in the future because Fred completely restored my faith in his business. -- [original experience]: I went in to the store with 5 small water color prints to frame and I figured I would just mat them since I thought they would do a nice job. I had a mixed, slightly frustrating first experience--the employee I spoke to was definitely helpful in picking colors for the mats and I decided on a brown accent mat for 4 pieces and a green for a 5th one. When I went to pick up the art, they had flipped it and put the green on the first 4 pieces and brown on the 5th one. Additionally, I had asked for the mat padding to be equal on all sides and it wasn't. I mentioned to them that the accent mats were on the wrong prints and even pointed out the bluish green I picked was the same color in the 5th print (that it was suppose to go on) but they insisted I had decided to do it this way. I asked if they would switch the mats again but they said no. They agreed to recut one of the prints since the mat opening wasn't what I asked for, which was good but I also asked to change the accent mat and they must have forgotten because it wasn't changed when I went to get it. I had been recommended this place by a couple friends and had high expectations so I was surprised by the whole experience. read more