We walked in Saturday evening and was greeted by a male with glasses whose name I didn't catch. He confidently showed us samples of popular fragrances and easily identified our preferred scent, then shared his favorite with expertise. His knowledge of perfumes was impressive, with everything well described. We purchased two perfumes: Artemus Love by Luka Milano. Luka M is exclusive to this location and Perfumania. The perfume was on sale--buy one, get the second at 50% off. read more

Fragrance Outlet - Luka Website - Outlet Stores Near Me - Orange, California

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So the selection was vast, walked in and immediately was greeted by Lorenna the manager! The customer service was on POINT. Let me tell you it changed me! She put us onto some great smelling colognes. Good deals, saved some money. And was completely honest in what she thought would smell good on us! She definitely knows her stuff and you can tell she is passionate about it. 10/10 read more

Fragrance Outlet - Outlet Stores Near Me - Orange, California

Very over priced don't go here and the lady told me I caused return the perfume I bought and when I went back she said I couldn't and they could only give me store credit. You can go anywhere else and get a better deal. read more

I bought perfume from here that was completely fake! when I tried to return it they told me only store credit could be issued and only if product was unopened. It's a total scam! They have a deal two for one and both bottles were completely fake. Smelled like bug spray! read more

I stopped by here while shopping at the Orange Outlet with my wife. I'm almost out of the Armani Code cologne so I was interested to see if they have Monteblac here. I saw that they had a special going if you buy 1 then you get the 2nd item half off. The store is not that big but they have different cologne and perfume. When you walk in, you'll see the women perfume first. The men's cologne are toward the back. I didn't see any Montblanc here so I didn't purchase anything. The workers were helping people when I was here and they were like only 2 or 3 people working. read more

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Yes place is a scam and the manager in Destin FL is very RUDE she used the F word to me and said " get your asses up on out oh her". My bottle of perfume STINKS !!! nothing like what is supposed to be read more

Came into the story the day after black friday looking for some cologne as a high school student. Greeted by a very polite security guard who politely told me that I had accidentally cut the line. "Oh my bad," I said.... "Oh nah it's okay" he responded. I walked into the shop and thought that it was pretty nice. One of the cashiers/workers behind the counter said that they could assist me. Zestful guy with earrings ask in an annoyed tone "Is there anything you're looking for?" I responded that I was just looking around and maybe for a casual fragrance. He asks how old me and my brother are and we responded with "15." The worker is pissedddd and he says, "Okay can you guys please leave, we have a Black Friday sale and more customers are outside," And didn't even show us any samples we were looking for as well as telling us to get out. (tf??) Yo, this guy was disrespectful almost to the max, age profiling, and basically said that since me and my brother were 15 we couldn't afford shit. Don't let me catch you disrespecting more kids trying to improve their lives zesty dude at Fragrance Outlet. Love u tho cool security guard read more

Mane yall trippin in these comments lol, idk if it's the new workers but the Spanish ladies there, so kind to me and my friends, we always go there because it's great business with them. They show us the new arrivals but never do they pressure you into buying something you don't want. Cheap prices and there's always sales read more

While Saira gave exceptional customer service, the fragrances are extremely low quality and have very little scent. Whether sprayed on clothes or skin, the scent fades before you leave the room. read more

Displays does not take returns they only do is change they will not tell you that If you go to Macy's actually keep him more up at discount and you can return it and I will let you know that you can open it try it out and return it read more

Third time coming around... still satisfied. Customer Service is on point, definitely recommend personally looking into certain fragrances to then come in one day and try them out. I was given samples to anything and everything I was looking for, adding on, the crew recommended similar products to fragrances that weren't in stock. John took care of my needs today, 10/10. read more

Visited here for Mother's Day and the employees were extremely rude and very pushy. The males had a sleazy salesman vibe and the female was a straight up bitch. I'd rather throw my money away than spend it here. Also, other reviewers mentioned that the perfumes are fake so buy at your own risk. Would not return and would not recommend. read more

It's cheap but also counterfeit! Bought the Creed, was a total fake. Sent it to Creed and they confirmed. Spend the extra few dollars for the real stuff!!!! read more

The workers are so rude and pressure you into buying their products. They act like you are a waste of their time. Never go here for any fragrances. Their "sales" are so bad. Very bad customer service. read more

Place is a scam! Paid $100 for a cologne that you can buy anywhere else for $50 or lower. My own fault for not checking the reviews.

These are not real discounts. They don't have brand new items because they get them years after they are released. They then charge full retail and offer "50% off" if you buy more than one. These same bottles are much cheaper at other stores. They have decent pricing sometimes and a decent selection as well, but their fake discounts and business practices are totally dishonest and shady. read more

I've had nothing but good experience at this business. I've been coming here for years, so I get an extra 10% on anything that I purchase.

I'd like to give it a 0 but minimum is 1. I really had a bad experience here. They had a sign saying "if you buy one cologne, the second and third will be 50%off." So it wasn't true, the lady that helped me confirmed the sale was real but when I went to pay it didn't happen. I asked them and they ignore it. So we start arguing and I left. read more

Good security service and friendly. Went in looking for cologne for school, cashier pretended to be nice asking what we were looking for and all that. Trying to make a decision on cologne, crappy cashier asked me and my friend how old we were and we responded "15" and he kicked us out for "wasting time" Terrible and horrendous Service from cashier read more

They have good deals here and the more you buy the more discounts you get. However the lady with the blonde hair has a bad attitude. The only reason I don't give it a lower rating is because the girl attending me was very friendly. Unfortunately I didn't get her name to leave a compliment read more

I've boughten colognes here before and had a great experience but this time around I was treated bad by one specific employee. To start off (my fault I forgot a mask) but when I asked if they had one a worker (Asian male with shoulder length hair) was quick to ask if I was actually going to buy something before wanting to give me a mask. Then while waiting in line there were people in front and he didn't talk to them but he made sure to ask what we were looking for then went and got our samples like he was trying g to get us straight to the register and not look around. I don't know I really felt like he was profiling me and it made me feel very uncomfortable. read more

"Your satisfaction is our top priority" well I'm not satisfied my boyfriend bought some cologne from the store here in Orange County and we are trying to return it but they said they can't give us our money back they can only exchange it or give him store credit like what the heck I don't want that I wanted my money back the cologne he bought isnt even used and it's not even opened from the package ‍. Dont buy from here unless your sure you wnat to keep it or please ask about there return policy. Also they should have a sign that states "if you buy something you can only exchange it or get store credit". They are very unclear with there returning policy at least they should put a sign because if I had known there was no return policy then I wouldn't have purchased anything from that store. read more

Laurena is awesome. Always helps my sister and I pick out new fragrances and always recommends stuff that she knows we would like. Her attention to detail and customer tailored recommendations are top tier. Will come back just because of her. read more

Anayeli phenomenal customer service representative. She took care of me later evening and ensured I got best deal. Thank you Anayeli I will return as needed. read more

we entered the store and was already asked to leave after 3 minutes of shopping. poor service and made us rush everything

Incredible experience. The store manager was so helpful and understanding with assisting my husband in finding an alternative cologne to the one he got at a location in a different state. She was patient, informative, and kind and would not let us leave the store until we were totally satisfied. Strongly recommend this location!! read more

I will never come back there! The brunette girl working there is so rude with consumers... I bought 3 perfumes and in the same day I've notice one of those are not authentic and I came back and asked to return just one of those products... the girl showed me a sign of no returning and didn't anything... I went to website and check that F.O. company has a policy to return itens like every where else... but she keeps saing that I can't return, when I said that I was going to talk about it to the Company she was king of nervous and ask me to leave the store because they were closing. I was if a friend and we share the same opinion... Finishing... I got a fake fragrance and I will never come back there: Stay away from this store! read more

I went against my own judgment and got burned. Avoid this place and save yourself the feeling of being scammed. I just paid $30 above the actual retail cost for a Cologne and I'm sure you will too if you come here. This is no outlet and more of a marked up paradise. read more

Alex helped me find the perfect scent for my style and needs. Thank you for helping me out!! Definitely will return when I run out (:

I just want to say WOW .... OUTLET MY ASS ... I called on two 3.4 bottles of perfume and I was quoted almost 3X the regular price and they said if you by one you get a discount on the next bottle witch I still higher priced then every one else... and don't mention Amazon because according to the lady the answered the phone Amazon sells Fake perfume so Please do yourself a favor don't go near this shop unless you like getting rocked dry like... read more

Amazing service , Alex was so helpful ! My husband is so very picky when it comes to cologne. This place has helped me select the absolute perfect one every time ! Thanks again .. I will keep coming back . read more

OK let me just say.. Wow! Took my fiance here to get some Versace Eros for his Birthday. Let me just say how perfect and knowledgeable our attendant was. Lorena, from the moment we walked into the store, was extremely helpful, intuitive, attentive, and knowledgeable in all aspects of Edp. and Edts. I even picked out some sexual sugar for myself.. And some Jimmy Choo Illicit for my baby sister. All in all we had a beautiful day and Lorena made it special by taking her time and giving us her full attention. If we ever go back, we will look forward to visiting again.. But if your in the area, stop in and let her wow you like she did us. Ps. I highly recommend getting the little atomizers that she showed us. How great they are to make your scents portable. read more

Wish I could give less. The smell coming from the store is awful..you can smell it 500 yards away. A bad bath of drakar, and every other scent. The service persons were very rude. Went in to get shopkick pts and the lights were out in the store..but the doors were open and the music on. I asked if their shopkick was working and they dismissed me. I mentioned that it wasn't working and that often the lights in the store need to be on to allow the receiver to pick up the bluetooth. The girl mentioned - no it has a battery and we don't control that. I asked her to turn the lights on and she said no - makes the store too hot---even though the store has LED lights! No business from me! and I let shopkick know. read more

Do not buy from here!! Yes the perfumes are legit... but they are beyond overpriced. As a young and naïve girl, i bought from here, only to continue shopping the rest of the day and find what i bought for HALF THE PRICE at other stores!!! And of course, since I am sure this happens a lot, they will not let you return anything... you can get an in store credit for the amount you spent. Please look around before you buy here!!! read more

This store is the worst so overpriced it's not even funny . I bought a cologne from here for 80 dollars only to find it everywhere else for 21-25 bucks beware total ripoff read more

DO NOT BUY FROM HERE. THEY WILL SCAM YOU. I tried buying a YSL L HOMME bottle from here and luckily I opened mine before coming home. I sprayed it and it smelled nothing like the original cologne and let alone the color looked off as hell. I went back to the store and know it all Kyle tried to say the discoloration was due to being in the bottle and he lied because I bought the real bottle from Nordstrom previously and there would be no change in color because the cologne lasted me a long time. THIS PLACE IS A SCAM BECAUSE IF YOU DONT HAVE PREVIOUS KNOWLEDGE OF WHAT THE COLOR OR SMELL OF YOUR COLOGNE IS ACTUALLY THEN YOU ARE FORSURE BUYING A KNOCK OFF...FOR THE WORKERS YALL A PIECE OF SHIT FOR KNOWING YALL SELLING FAKE SHIT... I hope y'all can live with yourselves for scamming people during the holidays.... y'all are scum .. what's funny is they said no returns only exchange after opening but when they knew that I knew that they were tryna sell me fake shit they were able to return it all of a sudden... y'all deserve all the bad karma and bad business.... read more

This is the best perfume store in the OC! People come from all around the world and buy stuff from there. They have the best prices and if you can find it somewhere for cheaper they will match it or maybe even charge you less! I also love the fact that they carry a lot of ideams that have been discontinued and are very hard to find. They have all the newer and older perfumes and colognes you maybe looking for. The only thing they don't carry is channel due to the fact that they are an outlet store and channel doesn't do contracts with any outlet venders. Besides that they have pretty much everything and if they don't have it or its out of stock they can order it for you in 10 days. The workers are all so nice and sweet and try to do there best to get you the most for your money. They aren't like the other stores and won't over price you. You can't go wrong when shopping here! I would recommend it to everyone!! read more

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Save your time and money. The majority of the items can be purchased for less. The Buy 1 Get 1 50% off is deceptive. This offer does not apply to the majority of the item. DO NOT buy any of the mini or multi set items. These so called sets are so small that 1 use and the bottle is empty. They know before hand that these large boxes are deceptive and not worth the price they are charging. There "Satisfaction" policy is also miss leading. There are no refunds or exchanges. Scam & Deception is all you will get home with. read more

Horrible place to shop, I was walking towards the store and the first thing I see is the sales girl leaning against the entrance way chewing/popping her gum. I wasn't even greeted by her at all so she comes up to me and says can I help you? I told her I was just looking and she gave me a look like she wasn't happy I said that, she walked away and started to mumble in a foreign language. Then I asked her if she carried Chanel and she shot me down real quick with a NO. I said oh ok thank you and I'll try another place around here. When I said that she said don't bother going to the other fragrance store, they closed. So I left and I went walking to the other fragrance store and they wee open. I can't believe she lied and said they have close. That is so unprofessional of her. I'M NEVER STEPPING BACK INTO THIS STORE EVER AGAIN!!! Avoid this place... read more

This is awful place ,never go there . I bought 2 colognes for 130$ and walked for 20 feet further and find out i could get 5 colognes with that price ,i came back and asked very politely to return and they showed me small sign of no returning ,they are really cheater they must inform their costumer before purchase (be sure you cant see that sign while you are shopping )'any way this is not a end of story i got one more cologne from there by just paying 5 dollar more this enough to make sure they are cheater, i used two of colognes ,the Bvlgary its fine but the euphoria is 100% fake and didn't open a 3rd one and trying to sell it ,really afraid to open it ,because I'm not sure is fake or what . The girl working there from east European is very rude .( I'm not sure where is she from exactly but wasn't american ) read more