Horrible. I just moved to the area, I drove by the salon in downtown Windsor - SUPER CUTE! I have been searching for a hair stylists for months! I was SUPER excited when I viewed the salons Instagram stylists and came across two profiles I really liked... Kayla and Lindsay H. I sent both a message and I was transparent and honest with both that I messaged the other girl. Lindsay h let me know at 2:47 pm she had an opening for the next day at 515pm, excited, I jumped on it! Next morning I was called into work and had to cancel my appointment, just so happened Kayla messaged me for an opening she had a few days later, I took it but asked her not to tell Lindsay H, at this point and the messages with both girls, I just felt really bad for cancelling on Lindsay H for having to go to work and didn't want to feel uncomfortable not rebooking with her. After I message Kayla about that, I got a text that she made my appointment and Kayla never acknowledged or responded to my text. So then I called the salon to cancel my apt with Lindsay, no answer. So I sent her a message on IG letting her know I got called into work and had to cancel. Her response: " oh okay, Kayla just let me know you changed your mind to go to her instead so don't worry! By the way we do have a 24 hour cancellation policy for future, I won't charge you this time but we usually do you have pay 50%." First... Well..... thanks Kayla for telling Lindsay... Lindsay way to lack class in your response. I was trying to avoid feeling uncomfortable, but maybe that's why Kayla never responded to me, try to get the story straight next time. Second, Lindsay had no business attempting to "call me out" for rebooking with someone else. She's could have just said "thanks for letting me know" instead she tried to start some catty mean girl crap. Then she has some nerve making me think she's doing me a favor about a cancellation charge HAHA get lost. You never had my credit card info to secure the appointment, and you never mentioned that to me when I booked the appointment, (also was not on the text confirmation). These two girls really know how to be hospitable to a new person in town. Lindsay didn't have to be a B And Kayla didn't need to tell her AND not respond to me....Both girls and this salon will not be getting my business. This place seems catty, unfriendly, unwelcoming and I didn't even step foot in the door. No thanks!!! read more