My son asked me to get two of his suits and two dress shirts dry cleaned…read more one suit looked like he had thrown it on the floor and left it there for a few days one shirt wrinkled and stained fast forward one week I picked up the clothes they looked brand new and the stains on the shirt were gone can you ask for better? nope excellent service reasonable cost what a great place to get your clothes properly cleaned I saw their sign that offers pick up thats just awesome I work not too far away they will my go to dry cleaner from this day on ps that suit that was on the floor he last wore to my daughters wedding 4 years ago and it had not been cleaned since Way to go Strong ll for brining it back to its former glory

The place to have your fabrics cared for properly. Friendly…read morefamily owned multi generation business. Pick up, drop off, dry cleaning, wash and fold, including commercial services! They even have an online account you can load up ahead of time or as a gift card! I highly recommend Strong's

Very nice people. Good service.great sewing and alterations done very quickly and professionally.read more

Only dry cleaner we use! His shirts are always perfect. I have had our blankets there for dry…read morecleaning and to jave the stitching redone! Very nice and always quality work

Door to door is a perfect way to describe them! Theresa is so nice, professional, timely with…read moreexceptional quality.

Fantastic great service pick and delivery Professional…read morequality service Fair price take all coupons

This was my first visit to Fox Chapel Dry Cleaners, and unfortunately, it was a disappointing…read moreexperience. I brought in five of my husband's dress shirts for cleaning, and when I picked them up a week later, they were noticeably wrinkled and in worse shape than when I dropped them off. Since it was my first time using this cleaner, I carefully looked over the shirts on the spot and brought my concerns to the attention of the staff. One of the first responses I received was, "That's what you get when you pay $4.50"--which felt dismissive rather than helpful. I was told this is how all their shirts typically come out. I pointed out specific areas on the garments that were not acceptable, but my concerns were met with shrugs and no acknowledgment of the issue. Instead of an apology or offer to make things right, one of the attendants began explaining the difference between dry cleaning and hand pressing, which I found unnecessary since I managed a laundromat and have experience working with a dry cleaner in Dormont. I explained that not only do I understand the process, but I also know what a properly finished shirt should look like. Seeing I wasn't getting anywhere with the staff, I left my name and number in hopes of a follow-up from the owner. I called back again today to ask if Mark, the owner, received the message. I was told he had, but I have yet to receive a response--and honestly, I no longer expect one. I rarely leave reviews, especially negative ones, but I felt compelled to share my experience in hopes it helps others. Based on the lack of quality and the unprofessional customer service, I would not recommend this dry cleaner. I've also included photos of the shirts for reference.

New to the area.... One star is aggressive…read more I can't rate the quality of the alterations yet, but for reference: I had 2 dresses with an inch split in the slit, one pair of pants - one leg needed hemmed, one suit jacket the bottom needed hemmed, one jumper that had an inch hole in the bottom that needed stitched and a spaghetti strap jumper that one of the straps needed touched up on. $267. Outrageous. That is not even what drove me to take the time to write the post... the women who own it - I assume- are RUDE. Downright disgusting and rude. I would not recommend. YOU women are a service business, if you don't like it, don't do it. Have some class and respect for people. I will not return. Thanks to the alteration woman. She is the only reason they get one star.

I went to them to get two pairs of jeans taken in at the waist and tailored. After 2 weeks I left…read morewith 1 pair of jeans altered. You can try your garments on in store and have them pinned by an employee so you can see you're getting the fit you want. One employee came in for the first pair I had on, pinned them quickly, and told me that they were good. For my second pair a different employee came in and told me that they recommend getting a smaller size, as there was too much fabric to alter the jeans effectively. I thought it was odd that they could work with one pair and not the other, but they are different fits and I don't know anything about hemming pants. I paid for the one pair of jeans to be altered and returned the other pair to the store and ordered more. I dropped the jeans off on a Monday midday, and I was told that I could pick them up anytime after 5pm that Thursday. I went on Friday at 4pm to pick them up and was asked to wait 30 minutes for them to finish up. Annoying, but fine. I came back in after 30 minutes and a different employee said they don't know why I was asked to wait. They could not alter the pants. She then brought out the unaltered jeans, pinned but not worked on, and said that she would recommend I get another size. This is the first time they are telling me they can't work on the pants I paid for Monday and that were supposed to be done the day prior. No phone call, nothing. At this point I had the other pair of jeans that I had ordered after my visit on Monday. I was desperate for the jeans to fit in time for a trip, so I left them with the new pair. I was told that for my trouble she would rush the new pair I dropped off and have them done on the following Tuesday after 4pm. I went on Tuesday at 4:30. They were not done. I was asked to wait 30 minutes, I ended up waiting an hour. The pants fit well at the waist, but then I had to wait for them to pin them to be taken up. I was told that I could pick the pants up that following Saturday after 3pm. Spoiler alter - THEY WEREN'T DONE! The employee behind the counter asked if I really needed them done and seemed annoyed when I said that I did. They rush hemmed them and got them to me in 20 minutes. This was the worst customer service I've received in a long time, and while the result was good, I don't think it was worth the hassle. It was $40 to get the jeans taken in at the waist and $13 for the hem. If you just need a hem, or you have the patience to be told something different every time you speak to an employee, I think you'll be fine. I would not recommend.

Waited 20 minutes to pick up my alterations. They couldn't find my tuxedo. And when they finally…read moredid, the alterations hadn't been made. Do not come here if you value your time. Clothes were not ready when they said they would be.

Beware: unskilled seamstress…read more The staff at Shadyside Valet are very friendly and welcoming and they do a great job with my dry cleaning. However, I would definitely not recommend the seamstress who comes in there once a week. I dropped off a semi-formal dress and asked that the hem be let out 1 inch. When I returned a week later to pick it up, the stitching looked terrible (large, highly visible stitches all along the bottom of my dress) and on top of that, the seamstress charged $50! I will have to pull out the stitches and hem it by hand myself. If you need alterations, go somewhere else!

Tailor at Shadyside Valet charged me $60.00 to hem the sleeves on a polyester jacket two inches…read more Beyond outrageously expensive. I left feeling like I was robbed. Needless to say, last time I'll use the service.

Since relocating to Allegheny Cty, I have used 4 different cleaners. The 1st three cleaners where…read moremediocre as compared to what I had been used to. A cleaning staff member in East Liberty suggested I wash my white 100% linen blouses if I expected them to be returned in the same white condition as when I submitted them? The care my clothing has received at Don Royal has been excellent. The staff is friendly and the processing of clothing, clreases and slacks, cleaning of linen blouses, slacks and suits and cleaning of other clothing items has been exactly has requested.

I've been using Don Royal cleaners now for about a year and I've been extremely happy with the…read morequality of their work. Over the years I've collected some high-end fashion labels, and I've never had any worries about whether they would be damaged. After having used this dry cleaner for a year, I started to read some of the other reviews and I was surprised that some were not excellent. But what I've learned overtime is that no dry cleaning business is perfect. Some of us will have good outcomes and others perhaps not so much. It depends on the garment, the material, and the way it's been dry cleaned before. Having had such good luck at Don Royal, I take these other reviews with a grain of salt.