John and Lupe have been great to work with. They are fast, friendly, and knowledgeable. 10/10,…read morehighly recommend!!

Great service, on time and the Tech was great, troubleshooted my system and had me up and running…read morein less than a hour.. I highly recommend Apple and we will be doing our new HVAC system with them in the near future..

It's currently 106 degrees on Saturday in Dallas. My outside unit had stopped working correctly…read moresometime last night. I asked friends for suggestions and got a couple. I called them and the soonest they could see me was Monday. I wound up on Yelp. I contacted a different HVAC company on Yelp but Yelp sent my information out, and Alan with HM Tech responded. Meanwhile I was reading a lot of reviews and getting a lot of answering machines and "see you Monday" appointment calls. As my inside temperature kept rising, I finally called Alan back, told him my problem, and asked how much a service call was and when he could be at my house. He told me the service call was $85 and said he could be here in a couple of hours (again, on a Saturday). He was here just about exactly when he said he would be, and he went right to work outside. By then my temperature inside was at 86 degrees. After maybe 20-30 minutes, Alan said that the fan capacitor and the compressor capacitor were both out and would need to be replaced. I asked him what that meant, if he had them, etc. He said yes and gave me a quote. I gladly approved the work. By about 3 o'clock, maybe a minute or two after, the work was complete. The invoice including his service call fee was under $400. (Again - on a Saturday.) While I don't wish for more HVAC problems, it's good to know I'll be able to rely on someone who is , honest, responsive, and very professional. I enthusiastically recommend Al's work!

From the owner: Rely on us for your trusted, top-notch HVAC needs! Our certified technicians are committed to…read moreensuring your satisfaction, from air conditioner installation to heater repair services.

While I was out of town, my wife called this company about a small leak around the base of our…read moretoilet. They came out, but instead of simply diagnosing and addressing the issue, they had her wait while they spent roughly 45 minutes sitting in their van putting together three "proposals." The options started at about $1,000, with a second option around $2,000 and a top-tier option around $3,000. As I recall, the $3,000 proposal included replacing the toilet, while the first two were various levels of "repair." That seems like an awful lot of money for what turned out to be a bad wax ring damaged during a flooring install. I have since removed the toilet myself, replaced the wax ring, and everything is fine. No major repair was needed and certainly no $1,000-$3,000 solution. No wonder their address is on "profit dr." If this company isn't private equity-owned, they're sure doing a good impression of the private-equity playbook: upsell aggressively, present multiple expensive options, and turn a simple repair into a major sales opportunity. What a rip-off. Get a second opinion before agreeing to anything. Buyer beware.

Jakob M quickly fixed my issue and made sure I have a video of the repair to show the new…read morehomeowners. We love Copeland home services and hope they can still help us out in our home in Ben Wheeler, Texas.

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

Great response, thank you...the technician Wayne A was great and cordial and polite. He was able…read moreto blow out my condensation line and get a senior citizen and a stroke victim back into AC and not be 81° in the house. Also, I talked to a Robbie on the phone(from MW) that was very helpful and polite. My neighbor uses your company and recommended for me to call.

Totally disappointed in this company. I hired them for a full repipe, and the quality of work was…read moreunacceptable. They showed zero respect for our property. When drilling a hole to the backyard for the hose spigot, they knocked out almost half a brick on the exterior wall. Inside, they cut numerous unnecessary holes between floors. In one instance, they drilled a deep, angled hole from our attic into our living room ceiling that made no sense given it was a straight drop. In another spot, they had full access to the back of a wall inside a closet (where the sheetrock was already removed), yet they still cut a massive section out of the front wall. The technicians even apologized on-site because they realized how ridiculous it was. They also failed to protect our belongings. We explicitly asked them to let us know if we needed to move anything. Instead, they just started cutting sheetrock and covered everything in thick dust while we were sitting right in the next room. Furthermore, they ran pipes dangerously close to our water heater exhaust. Our repipe was done through the attic, but the plumber ran the pipes along the rafters right under a black asphalt roof with minimal insulation. This caused our water temperatures to skyrocket to 130 degrees during the day, terrifying my 6-year-old child. When I brought this up, I was told rerouting it would cost significantly more. Eventually, they brought some pipes down, but I had to buy the insulation out of my own pocket. Even after that, parts of the line still hit 118 degrees because they didn't lower the entire pipe. With what I paid you should be out here fixing that as well and not giving me trouble. It also looks like he cut the pipe too short, then cut a notch in the side of the plate--right where he'd drilled the hole--so the short pipe would still reach, instead of just cutting a longer one. Picture included. They have been out four times since the initial job to fix mistakes, and we still have lingering problems. When they said the job was complete and left they literally had not insulated half the pipes in our walls. To make matters worse, I foolishly called them back out for a simple clog, and they immediately tried to upsell me on a super expensive fix. It feels like these technicians operate on a commission-based sales model. Whether we need it or not I will not hire them to do it under any condition. Save yourself the headache and the property damage. Do yourself a favor and hire a qualified professional instead. I am left with a novice job and 118-degree water. These guys needed atleast one person older here who knew what he was doing and they tried to do the job way too fast. You definitely need to be back here soon and I would not mind a call with the owner not the AI that answers calls.

Quick, thorough, clean, well priced service. We will never use anyone else and can not recommend…read moreFrank enough!

Called for annual maintenance, cleaning. Was told he would get back with me. Never did. Called…read moreanother company. They found a mistake he'd made. Cost me $1500.

Called 5 Star HVAC for my A/C unit that stopped cooling. Gave them a description of the issue and…read morethey knew right away what it was. Tech was sent out the same morning of my call on a Friday. Very prompt, knowledgeable, and friendly service. Thanks so much for your help in getting my A/C fixed during the long hot Texas Summer! Thanks so much!

Answered the phone promptly, put me on the schedule, and were out to my house within a couple of…read morehours. Did a great job, nice guy, easy transaction.

If you want the best AC guy in the Royse City and Rockwall area- Donnie is the one you should call…read more He is amazing. Very flexible with time. His charges are fair and gets your A/C fixed when others couldn't. Highly recommend. Great guy !

Donny was prompted for our appointment. Worked very efficiently and has a reasonable price. I would…read moredefinitely use his services again and recommend.

Honest, fast and reliable. No unnecessary upsells. Will definitely use them again in the futureread more

Our lawn sprinkler contractor recommended Lakeside Air when we were having trouble with one of our…read moreunits. They were able to see us the next day, which is awesome considering it's June, and they called ahead of time to let us know that they were on their way. The owner was super friendly and the cost was extremely reasonable. I've already referred a friend to them and they will always be our go-to for any HVAC work! You guys are the best!

This company is awesome!…read more My A/C Condenser fan stopped spinning, and I thought the fan motor went out. Brought the fan and motor into the shop, and they were able to test it on the spot. Found out the fan motor was perfectly fine and my capacitor was out. Highly recommend this company.

Great place for Parts! I recommend everybody buys at least an extra capacitor for their AC system…read morefrom these folks