What an absolute joke of a business. Nate and his coworkers have absolutely no clue how to handle customers and become defensive when wrong. My roommates and I waited 9 months for our housing to be completed on the hill in Boulder and moved in 1 week before school ended. We we're repeatedly told it would be done, month after month, yet no progress was made. They ended up putting us and many others in terrible housing units away from campus. Absolutely no communication whatsoever throughout the whole process, and noting that none of the blame fell on them. If you ever think about doing business with them I urge you not to. Terrible customer service, terrible business practice. read more

These people are the worst. Do not rent from them. I have never had such an awful experience. They took all the excitement out of finding a new house and made it EXTREMELY difficult to get anything done. The locations are overpriced and awful quality. read more

I have been screwed out of my security deposit by Fourstar on the Hill a couple of times, and I know many, many other students who have had the same thing happen to them. Once was after the Boulder floods occurred and they made us pay for the damages the flood caused out of OUR OWN SECURITY DEPOSITS. This company is so, so bad and if you ask any student or long time resident of Boulder how they feel about Fourstar they will all tell you the same thing: DO. NOT. RENT. FROM. FOURSTAR. AT. ALL. COSTS! The Hill offices are the worst offenders of both in Boulder. read more

Do not. I repeat, DO NOT use them. Save your future self hours of upset and stress, along with a lot of money. They could not have been more difficult to work with. They will screw you over in every way they possibly can. I ignored the bad reviews, so don't make my same mistake. They are so money hungry they basically steal money from you somehow doing it in a 'legal' way. Always adding on another charge. Extremely rude people. So condescending to young first time buyers, they WILL take advantage of your inexperience. They will walk all over you, and take every last penny they can from you, while providing a horrible service with terrible communication. If you can go any other place, do it. I could write a 5 page paper about all the ways they screwed me and my roomates over. I see the temptation to use them, but trust me, you will regret it. They are an added stress you do not need in your life. read more

Fourstar is actually the worst group of individuals I've ever worked with. I'm in charge of my house of 7 guys with rent. and the correspondence and help they give is atrocious. They lie and make stuff up to cut corners and not be frank, then they threaten us with evictions all the time. Absolutely overpriced as well. oh and their stupid rentcafe portal is garbage. Worst company in boulder don't rent through them! read more

Very very rude staff. Woke up to a man outside of my apartment taking pictures so four star can try to fine me for grounds keeping (which I already pay). Lived here for 6 months and have already had 3 encounters where they have tried to scheme me for money. More like ONE STAR ON THE HILL. read more

By far one of the worst organizations I have ever worked with. 1 Star is well above the deserved rating. We have been lied to and completely ignored when confronting the company with property problems as well as charges. Just the other day my roommates and I were charged over $200 for a fence "replacement." The invoice for the charge stated, "removed 6ft section of fence that was broken down, rebuilt section with new posts/slats, set new post in concrete, installed fence, and painted." This so called "replaced fence" was the exact same fence as before and was simply nailed back into place with the other parts of the fence. There is absolutely no concrete, the fence still shakes a bunch, the paint is chipping, and the "rebuilt" fence has rotting wood... Not to mention, this was the condition of the fence before we moved in and weather caused the incident in the first place. But even before writing this review we reached out to the company to see if they would clear things up with us. They first started by completely ignoring us, we were on hold until the call was hung up. We then got in contact with Cory, who told us the fence price was already dropped by a few hundred dollars initially costing $477. He then proceeded to do nothing other than tell us this. I don't know what degree of fence making these dirt bags claim to have done on our property, but for $477 for a 6 foot picket fence, it is a shame that this company thinks that they can scam college students like this and get away with it. It is clear that the only thing they care about is money. This wasn't the only problem we've had either. Just the other week I submitted a maintenance request (their way of property management helping tenants) for a pest control problem. Not only was absolutely nothing done to help the problem, but I didn't even get so much as a courtesy response. They've done this for multiple maintenance requests of ours. I'm assuming this is because it is near the end of leases and they just don't care for anything but their own wallets. They don't care for their tenants, their reputation (clearly), the properties they rent, nothing. Do not rent through Four Star. I cannot stress this enough. read more

This is a very dishonest and unethical company. There is a 100% probability that you will not get your security deposit back. There is also a very high probability that you will be assessed fees and unimaginable penalties for anything they they decide to make up. The properties are pig sties and not well maintained, but they will charge you for a mess that was originally there, when your lease ends. In some cases, the rentals are actually unsafe. I cannot believe that legal action has not been taken against this company yet. Perhaps more complaints need to be made to the state. read more

Wow. What a truly horrible, dishonest company. Seriously, how hard is it to be honest? I'm looking for a place in Boulder. I'm out of town. Turns out that many of the craigslist ads lead to Four Star. Of the 3 or 4 under Four Star that I've looked at on the web, all of the posted photographs are of units other than the one that's for rent. They said well, there are students living in there and there are pizza boxes and dirty socks everywhere so we took these nice pictures of some other place. Wow --- how hard is it to be straight with people? read more

Do not fuck with these idiot children. This place is run by 8 year olds. Was incorrectly quoted and overall mislead 3 TIMES for one over-rated property. Then smacked with $80 a month per parking space, plus roughly $80-100 each in utilities and grounds fees. And this is just at the HOLD PROCESS. I will be promptly getting my hold money back and NEVER leasing with these people. I currently go through BPM who, while also not great, is a 1000% more transparent than 4 star is, which is just disgusting. Cannot overstate how hard this company tried to fuck us and mislead us in all ways. Also note that the pictures on their website aren't paired with the right units or quotes, and idk what kind of photoshop they got over there but these pics are immensely distorting. Took us physically going ourselves to the unit and talking to the current tenants to get the low-down. Their 'amenities' are bullshit. Hope the people working at this monkey tank didn't graduate from here. Also they only take cash- drug front?? read more

I went into Four Star (notice they don't even call themselves five star) with a SPECIFIC apartment in mind that I found on their website. When I went in and talked to them about how we were looking for places that allowed us to share rooms to get the rent down (four female engineering students who have done research), she told me the only place that would be applicable is the Lodge. I don't know if you guys have been to the Lodge, but those bedrooms are TINY, way too small to cram two beds in and the rent is STEEP. Like $700 per person before fees while sharing a small apartment with four girls. I had to tell her the specific property I had been looking at and then she said we could tour that apartment and the Lodge before sending us off. No other similar options given. So being optimistic, we went to the Lodge, felt disheartened, and then went to our other showing where our guide had ZERO information. Like I mean I legitimately asked her the rent and she said she wasn't sure. We asked if there was AC and she said she wasn't sure. (Side note: this is a 700sqft apartment they had four groups of four tour at once with an uninformed guide who apparently does showings there weekly) But here is the thing, I really loved the place anyway and used the ONLINE information I found and decided to go in, ask questions, and put a hold. When we went in the man we talked to did not have any information on our home, he was as clueless as we were. We asked about grounds fees and rent and he said everything grounds fee related was apart of the $150 fee that we pay when we sign the lease. He didn't know about AC, he didn't know double occupancy rules, and he didn't want to help us get anymore information on our home. He said an application would be sent out that night and that we would have 48 hours to sign the lease and bring in $3890 that does not go towards any first/last month rent, just a security deposit. SO we did not receive an application, each of us called, no responses, and we get it 9am the next day when he said it was supposed to be due. It shows they lowered our rent from what we thought so we all happily fill it out. We finish the application, and NO lease comes through for a day (past the dead line he told us we had). So, wanting the home, we still had to bring in our security deposit checks and ask about the lease. Then we finally get the lease (48hrs after going in to talk to them) and the rent is BACK UP with 130 dollars in extra fees monthly as well as a monthly grounds fee, utilities not including electric and gas (which we were told it did), saying any maintenance is the financial responsibility of the tenant, and a that there is a carpet cleaning fee that they use our deposit periodically on despite the fact they told us we get the entire deposit back at the end........ This apartment has zero carpet. Oh, and the lease has no mention of double occupancy fees, which they continuously told us will be on there, so even if we wanted to, we can't sign it before they fix our information. I love the home and location, but if they know so little of the property they say it has carpet and no washer/dryer, why would I said a fee invested money pit of an agreement? They are so hesitant to give information about the homes they rent, they really want uninformed renters. I'm so disappointed they ruined the perfect home for me, by making sharing a 700sq ft apartment cost as much as a one bedroom. read more

Do not rent from FourStar On the Hill! My son's apartment had termites for most of the year at 1065 University Ave. Then FourStar insisted on withholding $3000 from the deposit. Run from them and rent from someone else! They will only bring you grief! read more

Do not rent from Four Star. They are deceitful and unethical on returning your deposit. They provide pictures of "proof" that can be of a different property, using ridiculous maintenance claims that should be the resposibilty of the owners, and a lack of accountability of what the property looked like upon renting the property (exposed wires, dirty kitchen pantry around stationary appliances, and unpainted walls). And long delays in resolving the deposit, to wear you down in hopes that you go away. The person in charge of handling our rental was Peter Chase. Renters beware!!! read more

Aaron Mumford repeatedly lies to his customers and oversells everything about his properties. NOTHING EVER GETS FIXED! It is astonishing how he is still in business. Do yourself a favor and find another property.... read more

If I could give this zero stars I would, hell I'd even give negative stars. This is an absolute disgrace of a property management company. Aaron Mumford is single handedly going to destroy this business. I have never been so led on and lied to by a "professional" in my life. If this company wants to survive, something needs to be done about Aaron. read more

There are so many reasons why On The Hill Property deserves a 1 star rating, and even more reasons why they deserve a 0 star rating. The apartment we rented is not the nicest place to begin with, and we understood that going in, but we did not foresee how unwilling they would be to help us with issues around the house. Every maintenance problem was meet with snarky remarks questioning our intelligence. When asked why the windows would not stay up with out a brace we were told that it is a normal manufacturing problem that happens and there was nothing they could do about it, might i add that the windows did not have screens them and you instead had to put in a screen yourself. Another house issue was the numerous holes or cracks in the walls/ceilings, one of which let in a draft during the winter which made for a very unpleasant winter. When we brought these structural issues to Leslie's attention she said they were merely "cosmetic". Along with the countless issues with the house, working with Leslie was the biggest pain. For someone who works for a management company she was awfully hard to get a hold of. Countless times when we tried to reach her both via text and phone calls we were denied and did not get our messages returned until days later, not very professional if you ask me. The icing on the cake came when we realized that the general electricity such as hallway lights and basement electric outlets was hooked up to our floor, which meant that we were paying the landlords electricity tab and when the winter came and the floor's below us pipes froze and a space heater was brought in we were paying to run that too. When we brought this to Leslie's attention she seemed dumbfounded but there is no way they did not know this was the case. From there, since Leslie is not a big fan of returning phone calls in a timely manor, we are still waiting for compensation. Over all i would highly recommend anyone thinking of doing business with On The Hill Property run the opposite way and save yourself the monetary and physical discomfort. read more

Our experience has been horrible!!! After messing up the rates that each new resident was responsible for paying, they actually reached out to the parents to mediate their mistake to our kids. Furthermore, they publicly disclosed, incorrect confidential information, to an email chain of parents. "Unprofessional". Doesn't describe this experience. read more

I'm beyond frustrated, disappointed and just plain over the interactions with this company. The lack of professionalism, the way they treat renters is just so terrible. we were given less then a 30 day notice to move out. The company bought the property and they forced out all Tenants so they could remodel and charge higher rents near boulder CU. it was scary other Tenants were so mad they were kicking in walls in the laundry rooms, collecting trash and leaving it at the office doors and threatening to sue bc of the treatment. After calling their offices literally 20 x I finally went to their offices. When we finally moved out I left forwarding address bc they promised to return our deposit. 3 mos later no deposit was sent to forwarding address I provided. I Contacted them again and they sent the deposit to our address they kicked us out of???? All to say stay away! From all my experiences renting this has been the worst experience I have ever encountered and that is saying a lot. read more

Probably THE worst management company in Boulder. Parents of students, or students, do yourself a favor and stay away from Four Star. They exploit students, fail to provide any services that you are paying for, maintenance just comes and goes as they please with no warning and no notice that they have enteted. Despite them coming and going in and out of the apartment they never fix anything. Very sketchy. I really have concerns about the legality of their access. It is very unsettling to not know who has been in and our of your apartment or not know when they might show up. We have had a leak, a bad leak, since move in on July 31, 2015. So many times they said they would fix, we requested they give us warning if they would come and also asked they leave notice when they entered. They have done neither. Completely ignored us. They claim they have come to fix it but still after 5 months it's still leaking, to the point the tub is discolored. There's water splashing onto the floor and we have to clean it every day. Save yourself a ton of grief, do not deal with four start, you will be very sorry. Worst management in Boulder. read more

I, too, would give Zero stars, if I could. Beware of signing a lease with this company! They are rude, unprofessional and overcharge every step along the way! They were misleading at showings and intimidating at lease signing. The Worst management company I have Ever dealt with! read more

Fourstar is the absolute WORST rental company in Boulder. They only care about making money and will do anything to cheat the local students out of every penny. The living conditions that they force their tenants to live in are disgusting and should be illegal. Whenever there is any problem with the property the blame and financial responsibility is put on the tenants. When I first moved into my property it was filthy and numerous appliances and windows were broken. We did no damage to to the property and still had $4000 taken from our security deposit. Do NOT trust a word out of any of the Fourstar employees mouths; they all lie and do not care about their tenants. Wish I could give them zero stars!! Never rent from them. read more

VERY unprofessional group to deal with. Air conditioner in window was not installed on move in so we put it in ourselves....Took it out ourselves, then on move out, they charged us to have their maintenance "people" put it in. Never touched the door between rooms as it was only a 1 bedroom (400 sq ft), yet they charged us to replace the door, paint the new door, and install the door by their maintenance "people". Charged us to have entire apt cleaned by a "professional cleaner, charged us to paint the apt. AVOID this "property management" group. They only care about their money! read more

CU Boulder Parents BE CAREFUL....... Don't expect a lot of your security depsit back! I flew out, cleaned my sons apartment inside and out and had $1500 deducted from our security deposit. They repaint the walls at your expense, they expect the stove and fridge to be moved as part of clean up. I felt VERY ripped off. Take it as a warning. read more

I've had a pretty awful experience with Fourstar On the Hill. They took over half of our deposit for arbitrary costs that should fall onto the owner of the house for general upkeep and maintenance. They mailed me a CD with hundreds of pictures of every corner of the house to "justify" taking so much from our deposit. If I had known this is how they operated, I would have taken just as many photos to show the house was not in the best condition when we moved in. So just beware that they will gouge you for every penny they can and try to take advantage of students. I am a graduate student and have never had an experience like this with a rental company before. When I tried to raise a complaint, I was ignored for a month and a half and then sent a generic email that didn't provide any answers. I pushed back again and it has been radio silence for 2 weeks. Also, every time I walked into their office to pay rent or deal with anything, all of the workers seemed to immediately look at me as though I was an annoyance. They have horrible customer service and the people that I interacted with were very rude for the most part. I wasn't able to get a fair amount of my deposit back so I'd at least like to warn others considering this company to look elsewhere (Accent Properties was fair with their security deposit for example). read more

FourStar is the worst business I've ever worked with. They take advantage of first time renters to make as much money as possible off of us. They take terrible care of their properties, overcharge for repairs, and are total dicks when communicating with their residents. Don't rent from them. read more

DO NOT RENT FROM FOURSTAR! This is the worst experience with a property manager I have ever had. Twice their workers illegally let themselves into the apartment without advanced notice. One of the times I was alone in the house and in the shower - walking out of the shower to a strange man in my house was terrifying. They lied about parking (not available), tried to charge me twice for "unpaid" or "late" rent (it wasn't), charged my unit alone for the removal of a neighbor's couch, and required me to give roofers all-day access to my apartment for 3 days because there was "no other way to get power". Did I mention I was in a building with three units? Why force me to give their roofers access to power and then not reimburse me? I took over 200 photos upon move in and move out and was STILL charged for misc repair and replacement items. If they had done their jobs they would have realized the charges were bogus. Instead, I had to write a demand letter to get my money back. Their staff is unhelpful, unavailable, and just plain rude. This was the absolute worst experience I have ever had. No matter how great the apartment, condo, house, etc. looks it is NOT WORTH renting from FourStar. read more

I rented a property from Four Star in 2006-2007 and will never forget what a terrible experience it was. As a renter in Boulder for over 10 years now they are by far the worst landlord I have ever had. They will nickel and dime you every step of the way. They refused (even when requested in writing) to do a walk-through of our property with us at the time we moved out, made false claims regarding damage to the property, and took the entire deposit. An employee their once told me he had received over 50 complaint letters from tenants THAT WEEK alone. All and all, do not rent from this company. Find an honest landlord in Boulder to do business with. read more

Despite maintenance and communication issues in the early part of our lease, manager Aaron Mumford deserves praise for his level of professionalism & attention to the comfort of tenants, surpassing my expectations for student housing property management. He is easy to work with and goes above and beyond to make renting with FourStar a positive experience. My only wish is that he were on the forefront of customer service representation from day one. read more

4 star on the hill should no longer be a company. Once a week our hot water heater goes out, our dryer randomly stops mid load, there's been leaks that have had to be fixed, and what really set me over the edge to write this review is this morning our apartment flooded with sewage water coming up from the shower drains. When you send in a request to fix things they take weeks to get back to you. They are the most unorganized leasing company in Boulder and I cannot believe they're still in business read more

Andrew Sterling of Four Star Realty is a true example of excellent customer service. He was polite, friendly, responsive, and helpful in every way. We reside in North Carolina, and our college-aged son is in Colorado. The process of helping our son to rent a place across this many miles could have been a nightmare but for Andrew. Our son moved from one Four Star property to another, and Andrew was outstanding in facilitating the move every step of the way. We are so appreciative to Andrew and Four Star, and our son is very pleased and satisfied with his great new apartment. And the pictures of the new place has made me consider downsizing and moving to Boulder myself! Thanks again to Andrew and to Four Star for making what could have been a very challenging circumstance into a very streamlined, seamless move. read more

There is bad customer service... then there is Four Star. I've never worked with a more disorganized and poorly run realty office. Absolutely terrible. After a year in our first apartment with 4Star, we were forced out for a building renovation. They did not help us find another place, even though they said they would. Then, come to find out, there is an apartment for rent and it was managed by 4 Star! They don't even know what properties they are managing! We decided to stay with them hoping for some loyalty brownie points, NEGATIVE. Our next place was dirty and old, but we needed a place so we took it, knowing there might be some charges at the end because we took over the lease. When we moved out, I spent a full day cleaning the apartment top to bottom, behind the stove, refrige... Everything. They still charged over $250 for a cleaning fee, on top of repairs that were normal wear... The final cost to move out of that shit hole? $1500...... Avoid at all costs... They will take your money and smile. Yes, this is re-posted on another thread about 4-Star... Yes, they suck so much that I felt compelled to make sure ALL of Yelp knows how slimmy they are. read more

Working with FourStar was probably one of the most useless things I've done. I was looking for an apartment on The Hill to live in for the 2017-2018 year and every property I saw was complete trash. I understand it's not FourStar's fault for how their residents maintain their apartments, but the way they do business is not acceptable. The woman I worked with didn't know what times we were meeting, what property we were looking at first, and was overall clueless. After looking at the properties the woman said she would draw us up an outline with all of the properties, prices, etc., and email them to me. She didn't and constantly had to ask for them, although this part didn't bug me as much since all of the properties were complete trash with little to no security. Would recommend using another another company to find your next apartment. read more

Four Star on the Hill is the worst leasing company I have dealt with. They do not respond to emails regarding my property. Their website is total garbage; it is always under maintenance and won't allow me to pay rent until the last moment. They charge late ridiculous late fees. Horrible service. Do NOT use Four Star in Boulder for any reason. read more

Absolute worst company you could ever do business with. Not only is the management horrible - never returns phone calls or emails, rude, unprofessional, etc. - but they are flat out liars and schemers. I singed a 4 bedroom lease with 3 other girls after we were guaranteed an August move in to brand new apartments. When the move in date was repeatedly pushed further and further back into September, we went to investigate and found that the building was not only still under construction but that our unit was only 3 bedrooms. When we finally got a hold of the management, we broke our lease and luckily found another place to live. I know several other people that this happened to as well. The only positive experience we had was getting our deposit back, our property manager was apologetic and sincere - very unusual for four star management. read more

They have a one star rating for a reason! Worst company ever. We had plumbing issues since we moved in, our kitchen constantly flooding, and most recently we called 3 different days to get help and NO ONE came. Even John the property manager assured us that someone would and never did. They don't give a shit about their tenants, just scamming people into renting their shitty apartments. Literally our Disposal has been broken and along with problems from the plumbing and dishwasher has caused our kitchen to flood more than 15 times and we still pay rent! No compensation or fixing the actual problem. Half the time we eat out cause we can't use the kitchen and they don't bother to send anyone during normal hours or emergency. Literally the worst. Stay away from this company and the 1155 marine st apts. you've been warned. read more

BEWARE, is the perfect title for Four Star. My daughter put down 500.00 on an apt in Boulder. She was not allowed to see the lease before giving them the NONREFUNDABLE deposit. The lease was full of fees, 50.00 to move in, 25.00 to move out, 29.00 to watch an online video before moving in, 60.00 per renter per month to pay for common area utilities, 15.00 per renter per month for monthly grounds fee. On top of all of that they want 2 months rent in December of 2014 and will refund it back in October of 2016. From reading other reviews it sounds like most of the deposit never comes back to the renter. When I asked about the fees the representative said he would cut the price on some of the fees and wave some. He himself was not aware of some of all the fees in the lease. All he could say was "your daughter told me her budget was 1,200.00 a month and I can get you to that number" What did he think my daughter was buying a used car and he was going to back into the number???? I am surprised he didn't offer a financing deal too. In the end we did not get the deposit back, SHAME ON FOUR STAR...... taking advantage of college girls that do not understand what they are signing and then loading the lease with fees and making renters pay for the building's common area utilities. Do not sign anything with them until you see the lease. I have leased dozens of apartments and houses on various different college campuses and have never seen such a rip off. Good luck with all the fees if you rent with Four Star. read more

Oh goodness where to start. First the realtors did not know anything about the apartment we were interested in. They told us all of the wrong facts, like they told us this unit was dog friendly. We didn't find out it wasn't until we were signing the lease. Luckily none of us had dogs we were just interested in getting them one day. So we signed because the place was perfect for us. Fast forward to move in. We had to go to their office and get a key and no one knows what is going on with individual units because they are so huge so they couldn't tell us where trash, recycling, etc is so we had to wander. Not a big deal whatever. They didn't even know what mailbox our key went to because they are not numbered by apartments. We had to stick the key in random boxes until we found one that works. Fun fact our key opens 2 mailboxes. Ours was the one with the broken off latch though. Then moving inside, all of the hardware in the bathrooms was removed. They all were just sitting in piles on the counters. Also our washing machine was broken. We were pretty good about it and were like okay easy fixes we'll tell fourstar and have them send someone out to put the apartment in working order. It goes on for nearly a month with my 3 roommates and I emailing Fourstar and getting no response. Finally we get an email asking if we were happy with all of the fixes. Enter angry email because nothing was fixed! We eventually ended up fixing the laundry ourselves because we are engineering majors and kind of know how things work. Then a couple weeks after we broke down and fixed it ourselves Fourstar sends a person (we had told them it was resolved already) who looks at it says yep that is working and walks out. We got a bill for $80 that month. My roommate called and talked to them and they said they would waive that charge. Then next month that bill got put on again! We all do autopay so we didn't see it and got a late notice, which we almost ignored because Fourstar accidentally emails late notices to us every month. Anyway we are out 80 bucks for the washer they didn't fix. Now, we also are supposed to have access to a locked workout facility. We were never given the key. So we call Fourstar and they say oh the HOA should provide that so we call them and they say no Fourstar has a key they should've given to us. I forward the message to Fourstar and they are like huh well I guess you should pay them to get a spare key. We were never given the key that should have been included in the lease. Honestly, I am looking for housing next year and anything that is not Fourstar gets prioritized on the must see list. They have a huge range of units, but don't expect them to provide quality service once you sign the lease. read more

Fourstar is literally the absolute worst agency to deal with. This leasing agency will try to screw you out of every last penny you have. They overcharge on absolutely everything they can and hit you with ridiculous made up fees just to screw you over. For example, they encourage you to easily pay your rent online, but forget to mention that they charge a $5.50 "convenience fee" just for using the online portal to make payments. Our landlord was completely useless and was not willing to work with neither me, my roommates nor our parents to fix the issues we encountered over the last year. Upon move in of our property, the carpets were already stained, hardwood floors already sticky, several hundred paint chips in the walls, a mice infestation, multiple wasp nests, and many more problems. We had to address all these problems in the first few weeks of move in and the charges are sure to come out of our security deposit even though these problems were here when we moved in. The landlord also promises a 24 hour notice before entering the property or before sending maintenance, but expect to get an email at 9pm and have people at your house 8am the next day because no body cares about the tenants here. Please do yourself a favor and pick any other realty company in Boulder because I have never hated a business more than I do Fourstar. All in all, I would rather be homeless than rent a house again through the absolute nightmare which is Fourstar realty. read more

If only you could put a rating of zero stars. Worst apartment excerience ever. They will take advantage of you, especially if you're a college student, it's what they're known for. I have two friends that got apartments through them and had the same complaints I did. They won't give you your security deposit unless you have this ridiculous move out list done, from scrubbing the ceilings to repairing the whole wall from after a thumb tack has been there- absolute bull. They don't even allow you to have a final walk through with them once you've moved out to see what you'd be charged for, and that's just because they want to keep your full security deposit, so I recommend taking a video of the condition of your place before you move out so they don't screw you over. Leslie- most unprofessional person to work with and she is the one you'd work with. I told her one our windows wasn't shutting, and this was during the winter, and she told me to look up a youtube video on how to fix it- double bull. They are the worst housing business, you can't even call it a business. Steer away people. read more

DO NOT RENT WITH FOUR STAR!!! If I could give them 0 stars I would. I worked with Melissa Foster and Peter Sotiropoulos on an apartment and was repeatedly lied to for weeks about necessary repairs and cleaning. The home was not move in ready (filthy, paint cans still out, stairs falling apart, painted all the doors and windows shut-extreme fire hazard) and they continuously took advantage of us by lying and then stealing our money. There was undisclosed water damage and then we finally got them to admit improper/illegal re-do of the floors. I suffered from chemical exposure and was unable to speak, stand, or drive after being in that room. Of course, they did nothing and said everything was fine. We couldn't afford lawyers fees otherwise we would have taken them to court because the home was completely inhabitable by numerous laws. Renters, you have NO rights. CU students are still living in mold infested apartments from the 2013 flood. Seriously, the lawyer we worked with has fought for these students and against Four Star for years. Four Star is an evil company full of liars and cheaters. If you do rent with them, record everything (!!!), get everything in writing, and be prepared to get royally screwed over or get a lawyer. Melissa Foster and Peter Sotiropoulos should be fired. read more