Added a new rescue dog to my pack, so I needed a couple of things to welcome her. First thing I needed was a tag for her collar. I love the machine that they have in house for making tags. You select the one you want, an associate programs the machine and loads your new tag. Then you take over the keyboard by selecting how many lines you want. The next step is typing what you want on the tag and selecting a font. Final step is proofing and hitting the engrave button. When it's done engraving, you've got a fashionable tag for your new family member. The other item I needed was a coupler. I needed it for the seatbelt restraint. Instead of securing one dog, I now needed to make sure two dogs were safe while riding shotgun. Of course, we couldn't leave without getting matching bandanas for both dogs and a couple of fresh baked cookies. When: January 28, 2026 Why: Shopping with new dog after seeing new vet. read more

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Great staff! Easy to use equipment and no additional charges if you bring your own supplies.

You lost a regular customer tonight. I came in at 6:02 on a Monday to wash my dog. The store closed at seven. There was one other customer in the shop also washing his dog. I was turned away because I wasn't there by 6 PM. I could understand turning me away if the store was full and all the washbays were also. But the store was empty and there was only one washbay in use. That's just poor customer service. read more

It was time for Daisy to get a bath! She's a very skittish rescue so I've been hesitant to take her. Hubby got her out of the truck and she walked towards the door and then quickly balked and tried to run back to the truck. We had to carry her in! They are so nice here and quickly set up a bath area for Daisy. Once we started washing her she actually seemed to calm down and I think she liked it! This is a great place to wash your doggies! Everything is so convenient which makes it easy! They even have a dryer! However the dryer did scare Miss Daisy so we just used the towels to dry her. Daisy actually jumped back into the tub at one point! In and out in no time and Daisy survived just fine! The best part is I had no mess to clean up! Thank you Four Muddy Paws for offering this great service! read more

Four Muddy Paws - Pet Groomers Near Me - Edwardsville, Illinois

So, I LOVE this foggy spot! It's in a super cute neighborhood, and they have everything for your foggy or puppy needs...and it's a local business! They even have stations that are $10 where you can wash your dog...especially helpful for large dogs! Got my baby, I have Crystal groom her! She gives her THE CUTEST cut, and my puppy gets compliments everywhere she goes! Crystal even sent me pics of my baby even she was finished being groomed, and, see for yourself how adorable they are!!! Also, they have puppy homemade treats, and you can even order a puppy bday cake! I love this cute neighborhood spot, and the staff there are dog experts! I always look forward to grooming day!!! read more

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In all transparency I acquainted myself with this location because of their self bathing service and I love the unique treats I found here too. I don't know how staff is trained here, but they sure do enforce the one hour before closing rule for bathing. Their hours don't really cater to the working public so I do try and use them on the weekends. I had called ahead today and asked how late I could start a bath and was told that I could gauge my own time and that the bath would close at 3:15. I arrived at literally 3-301, and the young man at the counter did not greet me immediately so I said that I would like to give my dog a quick bath and knew I only had about 15 minutes to do so. Without hesitation he said it was 301 and the bath closes at 3pm. I have tried to love this place but it's hit or miss. Some staff are helpful but most of the staff I have encountered are sort of rude. I get the feeling that none of them like the self bathing their business offers. It feels like they are annoyed by it. When I have gotten to use the self serve bath services, staff monitors your every move. Do better 4Muddy Paws because you have a beautiful store - find staff that love animals especially dogs! I know that is easier said than done. If bathing services is not a profitable business for you shut it down or charge more (shampoo and conditioners are way too watered down) I hope to see more reasonable hours for the working folk. Thank you. read more

Ordered a Gotcha Day cake. Turned out better than expected. Great job 4 Muddy Paws! Always nice staff. read more

Four Muddy Paws - Pet Groomers Near Me - Edwardsville, Illinois

I thought I loved this place because it was so cute and the people are nice. However, when I took my little chihuahua there to get his nails clipped, they clipped his nail too short, didn't say anything, and I had to find out by the blood stain and incessant licking the whole car ride home. He's old and little so I guess they thought it didn't matter, but ten minutes later and he's still bleeding. He also has congestive heart failure, and even though he's on medication I just hope this doesn't impact that or cause further problems like an infection. I wish they would've done more for him like put a little pad on it so it wouldn't touch the ground or at least tell me so I could've been his advocate. read more

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The shop itself is fine, good toy selection and natural foods. And the cashiers have always been excellent. But the next time your groomers want to criticize me out loud in the shop, they should do it when I'm not in earshot. I got a text saying from Crystal, a groomer, saying "the kids are ready to be picked up." so I texted back to verify that both dogs were finished. I did this because I've been given varying information regarding how long grooming takes from multiple people at this place in the last two days and even today was told it would be closer to 5pm. So when she loudly says to the other groomer "doesn't this girl know grammar? I said kids, that's obviously plural meaning both dogs, it can't even be made singular", she should maybe consider the entire audience. Things for management to maybe work on. Won't be back for grooming, that's for sure. read more

Four Muddy Paws - Pet Groomers Near Me - Edwardsville, Illinois

I love that they carry different organic foods for dogs and they also carry the brand I buy, which is Wysong and is not sold everywhere! The store is very neat, organized and it has a lot of interesting things. I bought these gorgeous food bowls and a matching cookie jar and they look fantastic. They appear to be hand-painted and are just really pretty and perfect for my little Maltese Lola :) Today is my first grooming experience there, so I'll update later if anything extraordinary happens, but I am sure it will be nice. They also do teeth brushing which not a lot of places do! I am glad they opened a store here, since before I used to drive to the St. Louis location. It's a nice place, go and see! read more

I would highly recommend. Sarah, Abbie, Michelle, Kristin and Nicole are very talented and helpful. I get my dog groomed there and I get all my supplies from there. I wouldnt go anywhere else. read more

Website says delivery within 5miles, but that is only for the stlouis location. The customer service is second rate

Great selection and knowledgeable, helpful staff. Very well versed in pet nutrition. I love using the dog washing stations. When I'm not DIYing it, their groomers are excellent and have helped me understand the grooming needs of my first poodle. read more

If you are looking for a place with great high quality dog food. This is the place. They also has fresh baked treats. The prices are reasonable. The self service dog wash is great. It is clean, the products they provide are of the best quality. You can save a lot of time, mess, and hassle just bringing your dog here and washing them. We tried the grooming services for the first time and we will be coming back. My dog was finished ahead of time and perfectly groomed how I wanted. He was calm and happy, and had a pleasant experience. This is a top quality place servicing almost all of your dog needs. read more

Live their self serve / do it your self dog baths. They have specials and one is free after purchasing so many. They have great handmade dog biscuits and treats. They have every dog food and cat food you could need or want. read more

I love this place! My dog is a crabby 14-year old Maltese who hates everybody but she loves her groomer, Kelly and her daughter! The staff has NEVER been anything but friendly to me. Chris is always behind the counter ready to serve and help me find things--even though my dog growls at her constantly! Thank you all! read more

Been going there for our family dogs grooming since 2009. Love the grooming staff and the online scheduling they have. If you try them you will never go any where else again! The food lines they carry are the best offered and love the wag club where you get a bag free after 10 bags. Never been disappointed with the store, service, or staff! We are lucky to have this store in Edwardsville! read more

Best place for specialty food for dogs with allergies. They are very patient when trimming nails for my dog that hates her paws touched. They sell high quality toys and products at both locations. The self service bath is very nice and they provide everything you need. read more

The only place my black lab will let me give her a bath. Awesome treats, unique toys, and great food selection. I prefer this local pet place versus the huge corporate stores read more

I love when I shop here I know with certainty that my fur baby is getting healthy food.

Horrible experience. Took our dog to get groomed and when we picked him up he was making a funny noise in his throat. He hardly ate over the weekend so took him to the vet...trachea damage. When we called Four Muddy Paws, the owner starting yelling at us on the phone. He said that it didn't happen there, we can't prove anything and that we also signed a waiver. No sympathy for our dog or us in any way. Couldn't believe how we were treated by this person. When our dog was dropped off, noticed a dog chained up on table with no supervision...should have left right then. Will never go back. We love our dog too much to risk it. read more

I discovered this place today and I'm so excited I stopped in! They sell Orijen!! (The healthy, organic, biologically-appropriate cat and dog food that up until now, I'd been paying to ship to me from Canada.) They also have plenty of other healthy, organic, grain-free brands that are helpful for pets with food allergies. Love their customer loyalty program and love being able to support a local, small business! Win. Win. And the sales person was very nice and excited about my excitement! I'll be a regular customer from now on. Thank you! read more

I'm a firm believer of feeding my pets the highest quality food possible. Four Muddy Paws provides just that. Their prices are higher compared to retail pet shops, but that is simply based on the higher quality. Their staffing is always readily available for any questions I have, and I'm always confident they're guiding me in the right direction. Both of my cats have switched to all raw diets with the help of this place. Their products have helped the transition, and their teeth are already showing improvement. Thanks, Four Muddy Paws for being a "Green Earth Grocer" for pets!! read more

My absolute favorite place to buy my furbabys food! Workers are pleasant and they have a great variety of food, treats, and toys! I describe it to my friends as the whole foods for dogs! read more

The last time I was in here I asked the cashier a question about the strongest dog chew toys they had. Before she could answer, she took a phone call. I waited a long time for her to be available to help me. I tried looking around, but the store is pretty small and I felt awkward walking in circles and waiting. I found that most of their products are pretty overpriced and nothing too unique. After what felt like a long time, I finally just left the store, empty-handed. I'd love to shop locally for my dogs toys and food, but this place just isn't for me. read more

Thanks for getting back to me and offering an exchange! I will stop in tomorrow and update my review more! Many thanks :)

Only self service dog wash in town and they never check in on their customers to see if they need any help or have any questions. Awful customer service. Their Zoom Groom was full of mold and the brushes were full of hair. I'd rather stay at home and wash my dog in my own bath tub. Terrible experience, I won't be back. read more

Nice people great service. They always have the food I can only get locally from this shop. They have awesome treats toys collars/leashes bowls etc. read more

We just moved to town and my husband and I walked in on a rainy Sunday afternoon with our 2 dogs for a "do it yourself" dog wash. It was 3:06pm. They close at 4:00 on Sunday and the last wash is 1 hour b4 close. We were 6 min over (we made a wrong turn trying to find it) and they would not let us wash our dogs! The front desk worker said "The guys are real sticklers about it and actually prefer 2:45 to be the last wash time." We explained we were new to town and needed to wash our dogs and would be quick and the front desk worker said "No, I'm sorry." Any small business that would turn away new customers with 2 dogs 54 min before they close is not customer friendly and obviously won't take 6 min of their time to help out a customer. Very disappointed! Not what I expected - most businesses in Edwardsville are very friendly and welcoming. Not this one :( read more

Awful customer service here. They do not care about customers or customer loyalty at this store. They also price gouge. Not worth shopping at. Save yourself some money and buy online. read more

Naturally like most pet owners, I'm very particular where I take my pet for care and grooming. I try to listen to my dog and whether he's comfortable in that environment or not. When taking him for grooming I've met everyone from those that acted like they didn't like dogs to those that did but weren't very good at grooming. When I took my large OES to Four Muddy Paws, I stayed in the store "shopping" and listening to see if I could hear him wimpering or jumping up on the door to get out. He was quiet, a good sign w/ my dog. Even better when I returned to pick him up, he wasn't running me over to get out of there. He was relaxed like he was right at home and they did a great job of grooming him too. I'd highly recommend this place for anyone's dog. read more

My dogs and I have been going to Four Muddy Paws since their first location in the city. We were ecstatic when they opened the Edwardsville location! The staff always greet us by name and are very helpful if you need a recommendation on healthy food. We have used the self service baths which are needed with larger dogs like Golden retrievers so your house stays clean! They have all the supplies(natural shampoos, grooming tools, towels and low heat dryers), disinfect after every client and you leave the dog hair and water puddles at Four Muddy Paws! If you need full service grooming they have that also. They sell healthy dog foods, treats, chews and many toys that the chain stores do not sell. Yes, the dog food is more expensive but believe me it saves you money on vet visits if you have an allergy ridden pet. I believe in good quality food for myself so why not my furry family member?! I was impressed when California Naturals had a recall last year and they called me to return the bag! I do not think any chain store would know you bought it or encourage you to return the bag. Why don't you pop in? You and your pet will be treated as family! read more

I love this shop! It has a great variety of high quality dog and cat foods for a reasonable price! The employees are always very kind and helpful! read more

The staff is knowledgeable when it comes to the food in the store if they don't have the anwser the will try to look it up or call the company. The groomers are great! They always do an awesome job on my akita. read more

Took our dog there for grooming and they did a great job! Very happy with how good he looked. He was bathed, dried, brushed, fluffed, teeth brushed, nail clipped, the works! He looks great and is currently not shedding nearly so much, which saves time cleaning the house! A win-win! read more

So glad i found this place and was kinda iffy about the selection but when i got there i absolutely fell in love with this place, great selection of raw diets for cats and dogs and ferrets...the employees are real nice and helpful. will def recommend it to other people and they have a customer for life. not buying my ferrets food online any longer when they are just down the road for me. read more

Both Four Muddy Paws locations are WONDERFUL and are staffed by friendly knowledgeable staff. The stores have the best of the best commercial dog foods you can buy, plus raw options, bones and all sorts of top notch treats and useful supplements. They have unusual and beautiful gift items for dogs and for dog owners; unusual leashes and collars so that your furkid can be the most stylish on your block, the the canine bakery items are a fantastic healthy treat for your pooch. Bathing facilities are perfect, sparkling clean and user friendly. Cannot speak high enough of either store - go take a look! They are also super friendly and support local rescues in a big way. Two huge thumbs up! read more