R&R was friendly, fast, and fair. They were very responsive and helpful, and came out to me to fix…read morea deep scratch on my rear quarter panel at a good price. They did a great job and I'm happy with the work -- the color match looks great. He even ordered a replacement wheel arch flare for me and is coming back in a few days to install it. Edit: it's been almost two weeks and I still haven't received the wheel flares.

They were quick to repond to my request and it was done before 24 hours had past. I possible could…read morehave gotten a better deal, but the response time and convenience was top notch. It looks like the damage never happened and so I'm very pleased with the work.

Seamless color match and flawless dent repair. No one would ever know I hit a pole and had…read moreextensive damage. Unbelievable value for the high-quality of work received, not to mention the convenience of having the shop come to you. Extremely professional and explained every step of the process.

Extremely efficient and well detailed. I can't notice any…read moredamage. Amazing! Communication on a home visit was extremely appreciated.

Our snow and ice storm of early February left my GX460 badly damaged as more than 900lbs of packed…read moresnow and ice slipped off our garage roof and battered my vehicle. I spent roughly 2 weeks researching local shops in the Silver Spring area and finally settled on LGAuto Body to perform the work as they not only had the most reasonable pricing, but Nilton took great effort in explaining every thing to me regarding the repairs and what could possibly be damaged internally. In addition, Yelp, Google, and BBB searches displayed LG Auto Body with the highest and most consistent customer service and satisfaction ratings. I can truly say that receiving my vehicle was like receiving the keys to a brand new vehicle, as it was absolutely immaculate and superbly cleaned and polished. I could not be more satisfied and pleased with the work performed.

I brought my Benz here like 3 years ago after front end damage due to an accident that I got into,…read morethat was not my fault. I researched repair shops because my insurance company was just trying to send me anywhere. My research landed me here. They assessed my vehicle damage and sent me recommendations. I sent it to my insurance company for approval. Once LG completed the repairs, my vehicle felt like I just bought it off the showroom floor!

My car was still pretty grimy from being shipped cross country this past winter and it had some…read morepaint scrapes from about 10 years ago. I contracted with District Detail primarily for cleaning the car, but told them I'd be happy with whatever improvement could be made with the body paint. Got the car back literally sparkling inside and out and they made tremendous improvement with the paint - and they were even able to re-clip the front bumper skirt that had gotten snagged and pulled out of place years ago! Steven kindly offered to try an additional product on some of the spots of missing paint which I'll be taking the car back for. Pricing was great and they were FAST; car was in at 7am and done by 2pm (the last time I took my car in for interior detailing at a chain company, they took nearly 3 days!) And I got the appointment for just a couple days following my call. Highly recommend Steven's work and their great customer service - Check them out! (And don't be put off by the fact that the business kinda looks like a chop shop from the street, LOL!)

I love the food and drinks it seems like everything is still great my waitress is very nice very…read moreknowledgeable of the menus and a pleasing personality.

I tried to contact them. Instead of simply making an appointment, they sent me some link for their…read morecomputer estimate system. It did not go through, I had to ask them again, then it turned out that it uses my phone, I have to make a pic of the damage, etc. It is not convenient and not secure. Their employees can use any system they like, but this is not customer experience I expect. Thanks, but no.

Hanagan's does excellent work! We took our car after experiencing some very minor damage to the…read morefront bumper. The team was prompt, professional, and did great work. I strongly recommend bringing your car here.

He did great work - my trunk looks brand new. Scheduling was super easy. He also fixed a few dents…read moreI hadn't noticed and gave me some tips on further restoration. Would use him again any time.

Woke up to a door ding on my new car, found ARS through google reviews and texted photos. Arslan…read morereplied in minutes, on a Saturday morning no less, and was at my car in an hour to repair the ding. He warned me that he might not be able to fix the paint scrape but told me he would try his best. He texted me when he was done and I swear the guy is a magician! I couldn't find the spot where the ding was ! Fast, professional, friendly, and fair price. I am very picky and an old car nut, Arslan is the best! I wish I could give 10 stars.

Fantastic workmanship... and trustworthy! I always get a…read morefair estimate. They are very honest. I've been going to Imperial Auto Body for nearly 10 years and every time I pick up my car after repairs, it looks like new. I've interacted with Bryce most often, and then Jason too. But everyone seems on top of things. I highly recommend Imperial Auto Body.

Exceptional customer service, efficient, and OUTSTANDING WORKMANSHIP. many years that I can drop a…read more5 star rating & stop there, but I'll tell you why. Ms Patricia, Joe and the rest of the staff take the guesswork out of services. They kept me informed and pleasantly answered my questions. I highly recommend Imperial and will tell you I'm a repeat customer. They're prices seem higher than nearby competitors but their A-Z operations assures that the job will be completed 'right the first time.' I'll end by saying that my new bumper looked so good, I forgot my car is 19 years old! Thank you Imperial!

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

I went to this great auto shop terrified I would be charged an arm and leg to work on my car which…read morewas sounding like I had opted out of having a muffler. This place is amazing, the owner and his daughter are beyond friendly and when I tell you the prices are sensible I mean it !!!! They were able to fix my muffler and caught where I was leaking oil from an oil change done from one of those chain oil shops . I will be back with any further car needs

We needed all four brakes (pads + rotors) replaced and some Check Engine light codes deciphered and…read moreremedied (aka, please fix the things that are wrong with my car) on our 2012 American-make vehicle. $1450 later, they replaced three brakes, one of which apparently had the caliper improperly reattached, which started shredding the new brake pads just 500 highway miles into a roadtrip the day after the work was done -- the wheel was smoking and thumping against the rotors so we could not drive over 25mph. This resulted in a partially destroyed caliper = another costly repair once labor was included, not to mention being broken down on the side of an Alabama byway. The Check Engine light remedy? "There are a lot of codes - we can't fix it all, but it is just small things... you should be fine" is the response they gave us, and they sent us away with the Check Engine light on. We really needed work done on this car before a trip. We used them because of their good reviews, and on top of the shoddy work, it was as if they did not want our business in the first place when they did not want to help with the Check Engine light issues. Will not go back here again, ever. Do NOT recommend.

Simply the best around !!!!…read more Honest car mechanics and shop owner . They will not overcharge or upsell like most places they just do the work necessary and keep it simple and affordable . I had a place back home (Boston ) that was a referral of a friend of mine who was a mechanic himself and I always went to this shop ( Brilliant Tire of Dorchester ) for the same reasons . I went there for 15 years and was sad to lose a trusted mechanic because of my move to Washington D.C. However I am most happy to find the same kind of shop in Robert'S Automotive .I had tune up with coil packs replaced . Today we checked my heating system and narrowed it down to a heat selector switch so they charged me for the resistor replacement and service call and it was more than reasonable . I am ordering the aftermarket part myself as its an easy swap . The mechanics are very experienced and knowledgeable . I will be recommending everyone that i know to go here to this shop . Also looks like same building next door they do tires as well .

he is a scammer and lies alot i got a bent rim and charged me 220 i could of got a set of two for…read morethat dont ever go to this man ima sue him for scamming and i hope he gets shut down