Better late than never...I started using ABC pediatrics in 2001 when my first two kids were 2.5 and…read morea few months old. I am a mother of four now and my last two are teenagers. We have had experience and have been to all three of the doctors at one time or another. They all have always taken good care of my kids. However, I will say that our hearts now belong to Dr Rosales. We absolutely adore her. She is down to earth, she takes her time and listens to all of my concerns and she is extremely knowledgeable. For all of these things are reasons I have trusted no other pediatrician with my kid's medical needs. Not to mention, the office staff has always been helpful and responsive when I have called or messaged for any reason.

I was very disappointed with my experience today at this pediatrician's office. When I was going to…read moreestablish care for my newborn I explained that I would like to delay a couple of vaccines due to me, the mother, having multiple autoimmune conditions. I was placed on hold by the front desk for about 10 minutes while they "checked with the owner." I was then told that if we did not strictly follow the CDC vaccine schedule, we were not welcome as patients at this practice. There was no room for shared decision-making or consideration of individual medical history. Even though I myself am a health care provider as well. While vaccines are important, there is ongoing research and discussion around individualized timing in certain high-risk situations, including families with autoimmune histories. I never once said I wanted to refuse vaccination. Unfortunately, this practice does not allow for any flexibility or open conversation. If you are looking for a pediatrician who supports informed consent and personalized care, this may not be the right office for you.

Practice is for supporting false narratives. I had to leave because of the bad treatment I started…read morereceiving and the preferential treatment given to my abusive ex. He flailed court documents that were not related to my infant daughter's care in an effort to paint me in a bad light, and it worked. I and my mother started getting questioned instead of my abusive ex. I suffered postpartum depression and psychosis after my daughter's birth, all propagated by abusive treatment from my ex husband. I filed for divorce and attempted to coparent with him. Instead of cooperating and being accountable for his actions, he turned all focus on me, making my health a witch hunt in all aspects, even my daughter's care. Considering this practice works with infants, surely they are aware of the health challenges that may follow mothers, especially under stress and duress. Additionally, rather than taking word from whoever painted a false narrative and getting involved in matters that are not related to their patients' health, they should maintain impartiality and investigate the truth should they decide to involve themselves. My ex had these people thinking he was the insurance carrier and the financially responsible party along with whatever else false narratives. He definitely was not the responsible party and definitely provided fabricated, "legal" documents. This practice failed my daughter and me. To act in the best interest of a child means you check that they are in a healthy and loving environment, not supporting abusive behavior and not alienating a mother who is trying to care for her infant while navigating PPD and PPP.

Had a baby born in March 25, Dr Thai was doing hospital visits and attended to our newborn. He…read moreseemed knowledgeable and friendly. Really takes the time to explain options and talk through any concerns. Really recommend his office!

We were referred to Dr. Janet Le when I was pregnant with my first and searching for a…read morepediatrician, and we feel so lucky to have found her. From our very first meeting, we felt completely at ease--she was warm, approachable, and knowledgeable. We were living in West Plano at the time and chose her without hesitation. Since then, both of our children have been under her care since birth. Even after moving to the McKinney/Allen area, we continue to make the drive to Willow Bend Pediatrics just to see Dr. Le--that's how much we value her care. They're always able to get us in when one of our kiddos isn't feeling well, and my kids actually love going to the doctor because of her. That says a lot! Dr. Le has an incredible bedside manner--she's warm, friendly, and always takes the time to listen and explain things thoroughly. We've never once felt rushed during an appointment. As long as we're in the DFW area, she will absolutely remain our pediatrician. We can't recommend her enough!

This place is completely out of touch…read more We called to schedule a checkup for our toddler and they informed us the only time available was 11:30 even though we requested an afternoon appointment. After taking off work to make it work, significant storms came in and made it to where we were 15 minutes late. Instead of seeing us then, they demanded we reschedule for 4:30 later that day - even though they wouldn't schedule us in the afternoon when we originally tried making the appointment. Would avoid.

We love Centennial Pediatrics. Dr Chad Smith is awesome. He always takes time to listen to my…read moreconcerns. We never feel rushed and I feel like he really cares about my son. This was my sons first pediatrician and we really enjoy this office. They have flexible scheduling and have ALWAYS been able to get us in for same day sick visits. They're also open on Saturday's. Billing department is so friendly and will happily explain your bill and even has worked out a payment plan with me in the past. The nurses don't make you wait in the waiting room for more than maybe two minutes; they're very quick to get you in a room. There's never much of a wait for the doctor either- maybe 5-7 minutes. Everyone is always friendly and happy & they welcome you in when you come in. I also like how they ask "can he have an L-O-L-L-I-P-O-P?" (They spell it out) so my kid doesn't know what they're asking and I can say no and he doesn't know what he missed. LOL. It's really so many small things about this office that make it great. I'm not sure what the bad reviews are for other than it seems other reviewers don't like the policy of having to fax over vaccine records, growth checks, and dr notes. This is all pretty standard since if you're transferring your child's care, a new doctor NEEDS to see how your child has done in the past to best see how they are doing in the current moment & in the years moving forward. It seems unfair to me that people would give this place a low rating because they don't like the policy, but to each his own.

Now that Children's Health owns Centennial Pediatric they charge by the minute. Took my child in…read morefor a sick visit and paid in full before leaving. I received another bill and when I called to ask why the extra charge I was told even though they charged me for a 20min visit I was actually in the office for 30min. I wanted to laugh. I've been going to this office for 12yrs.........no more, it's ridiculous!!! What doctor office charges by the minute??

We've been with Kid Approved Pediatrics for almost 3 years and it's been a fabulous experience. Dr…read more Linh Ho is phenomenal. she spends time to connect with my child and values his feelings. The staff are great and always able to get us in when needed. I just read the previous reviews and find the bad reviews ridiculous. The reasons for their low reviews are completely unreasonable and this place absolutely deserves a 5 star rating.

Been going here for years Can do a better job at accommodating late requests but if not it's been…read moreok.

Dr. Bindu is one of the best pediatricians we have ever visited…read more She is very thorough in explaining the issues without rushing. We moved from Michigan to Texas recently and thank God we found the best pediatrician here. My son 13+ really liked her. Highly recommend Dr. Bindu!!

very nice environment. really quick. I must say she and her team is awesome…read more she goes step by step and explain the conditions and process based on that. with other Dr it always takes 2 hours or more but here WOW , it only takes about 30 to 40 min which is in and out . I loved it . I will definitely recommend to my friends and family!!!

We absolutely love love love this doctor's office. I started coming here with my newborn son, and I…read morehave felt so good about his care. We started with Dr. Goebel who was absolutely amazing, and when he retired we switched to Dr. Wong. Dr. Wong is so knowledgeable and it is obvious how experienced she is. The rooms in the office are so fun, and the office has both a well and sick kids waiting room, which makes a mom with a 2 month old feel at ease. We have never had to wait long, and the staff is all so kind. I would drive an hour to go to this office, very few places have this quality of care.

We have been going to PSOP for 1 1/2 years. Dr. Wong is a great pediatrician (and I would give her…read more5 stars as a pediatrician); however, my major dissatisfaction is the EXTREMELY long wait time. The trend has been a long wait to either to be called back, see the doctor/ nurses, or both. We showed up about 5 minutes before our scheduled appointment time; otherwise, they will make you reschedule if checked in is past their 10-15 minutes threshold from the appointment time. From the time of our appointment to when we were done, it took approximately 1.5 hours with about 30 minutes wait interval between measurements/wgt, seeing the doctor, and then nurses for the shots. If you have an infant /toddler, this feels like eternity. This has been a very frustrating aspect and would give a five star recommendation otherwise.

This place is absolutely amazing! We have been looking for this type of Pediatrician for a very…read morelong time. As soon as we walked in, we felt at home. Every individual staff member is absolutely amazing; seriously just the most friendly, warm, and fun people. And the care is top notch. We know that our baby is receiving the most holistic care here and that, by and far, the staff has our baby's best interests at heart. Finally, the best review comes from our little girl! Though she is just a toddler, she absolutely fell in love with the staff. She is naturally a very happy and loving baby, but it was evident that she sensed something extra with this staff. She was talkative, gave hugs, put on a little show, and was just very interactive with everyone. She is typically a little reserved in a medical setting, sometimes even cries, which is perfectly understood. But not here! She immediately fell in love with all the staff...and I think the feeling was mutual! Thank you for taking such great care of our precious little princess!

We've loved NCP since we started going in 2022 with my oldest. We drive over an hour because it's…read morealways worth it! The entire staff is so kind and helpful and welcoming.