I've been taking my kids here for over 10 years. Both Lauren and Dr. Stokes are great. They are both knowledgeable. Lauren is very nice. Dr. Stokes is straight forward, and I like her no BS approach. read more

I took my son for his one year wellness checkup at Frisco Pediatrics. The doctors had good reviews online and I decided to take a chance with this place. When I called to make the appointment the receptionist took my info and insurance and told me that they DO ACCEPT my insurance and just to make sure there are no issues, she called me back later the same day to reconfirm that the visit will be $0 since it's a wellness checkup and insurance will take care of it. We went in for the visit and filled out all the paperwork and once the checkup was done they reassured that there is no copay or payment for the visit. About a month later, I got a bill for $475 for the wellness visit. When I called to see what that was for, they told me that unfortunately they do not take my insurance and I'm responsible for the whole amount. They took no responsibility for the fact that they were dishonest upfront about how much the visit would cost and the fact that they did not accept my insurance after all. If they had told me when I went in that they do not take my insurance and that the visit would be around $500, I would have NEVER gone through the checkup at that office. I trusted them in knowing what insurance they take. They became very rude on the phone and demanded payment and threatened to send me to the collection agency. (which they did) It's a shame how dishonest Frisco Pediatrics is in conducting business. I will never recommend this place to anyone that I know. You just never know what you are going to get and with that kind of dishonesty, I would never trust them to take care of my kids wellness needs. read more

DO NOT GO HERE THEY WILL CALL CPS IF YOU DON'T PARENT THE WAY THEY WANT. Even after informing them we had switched pediatricians they still reported us to CPS for "failing to schedule a state mandated follow up appointment" (which is a false accusation all appointments were accounted for..just not with them, but I won't even get into that) It's clear they are willing to take extreme measures if you don't do what they want. No new parent should have to go through what we went through for choosing to switch pediatricians. read more

This practice has been great! I called and they squeezed in my son immediately when he was sick with strep! They are always friendly, professional and do a great job! read more

Dr Stokes is our Pediatrician and she takes the care of her patients seriously and takes the time to chat with you. Every time Ive called in with a minor concern they were very quick to answer my questions offer advice, expertise and were able to get us in to see Dr Stokes IMMEDIATELY, like within an hour! I felt like they were just as reactive as my OBGYN was when I was 8 mos pregnant, on call at a moments notice. I cant say enough how much of a priority the entire staff put on my children's care. Here are a few examples... 1. I walk in with my infant in her carrier...the staffer that happened in be walking in at the same time opens the door and then says oh my what a little baby you have...Let me take you back into a room right now so you don't have to be around all the other children in the lobby. 2. I call because my oldest has to come home sick from school. I called them as soon as I got off the phone with the school nurse. They say, ok Can you pick up your daughter and bring her straight in? We will have a room waiting for her. 3. Ive never waited more than 5 mins in the lobby. Now I do set most of my appts mid day mid week but I'm always impressed. The Dr's and Nurses are also quick begin our apt. 4. Dr Stokes takes the time to hold my baby and chat with us. I know its small but I feel like she really loves her patients and CARES. She also takes time to make interesting small talk with us. Shes an older lady and has experienced alot of changes in the medical field and I couldn't be happier with our choice of Pediatricians and HER choice in the staff members she hires. Well done Frisco Pediatrics!! read more

After reading a nasty review, I felt it necessary to post my experience with Dr. Stokes and Lauren the PA. We have been patients at Frisco Pediatrics for 5+ years and have never had one single issue with either of the providers, or the staff. When my second child was born, her soft spot closed way too soon. Dr. Stokes and her staff directed us on what to do, where to go, and how to care for our new born baby. All of this was done out of sheer commitment to their patients. Lauren the PA actually took time away from seeing patients to call and get an appointment scheduled with a neurosurgeon. I don't think that many other offices would do that. It sounds to be like whatever the situation was that offended you was based on TRULY CARING for your infant. If the test was state mandated as you stated, then this office went above and beyond as they always do to ensure the best care for their patients while helping new parents care for their children. I can not recommend Frisco Pediatrics enough!!! read more

Our family experience with Frisco Pediatrics has been nothing short of amazing. Dr. Stokes breadth and depth of knowledge in pediatric is unmatched. She is also the first doctor that I have met who doesn't need to read a chart to remember your Childs' history. The thing that stands out the most is that when your child is sick, no matter what time of day chances are good that you will be squeezed in. Commitment to children's health is paramount here where this hasn't been the case with other providers. Our son as a newborn had a case of severe eczema and after taking him to Dr. Bain (Healthy Kid Pediatric) with steller google review down the road, we were told to sooth him with coconut/flower oil/different kind of holistic approach worth hundreds of dollars. When that didn't work, we got told to give him a pediatric mud bath. We felt enough was enough By the time we tried Frisco pediatrics (Dr. Stokes) three months later, he had blisters all over. Though it had been 4:30 when we called, she said bring him in after-hours when she heard what happened and provided instructions that cleared his ailment in two weeks and we saw major improvement within 48 hours. Not only had he been cured, we received a telephone call a few days later checking up. She is no nonsense and gets straight to the diagnose. It is usually right the first time and that is what we love about her. In getting to know our pediatrician for the last year, we have learned that her beliefs and practice is done for no other reasons then to serve the community. Sometimes waiting as at any office is unavoidable but we have always been see within 10 minutes in exception of one time during bad flu season earlier this year and we were told at check in. Also here you also don't have to worry about being chard a doctor's rate to see a PA. We all know about the soaring healthcare costs after the past few years and how they have closed many offices while the insurance companies still make money. My Gynecologist recently had to close his practice after 20 years because of policy change and while Dr. Stokes could have gotten PA, triple book and do everything every other pediatrician does. But she doesn't. We appreciate her very much. read more

DO NOT GO HERE. If you choose to go, see only Lauren. She's so sweet & kind. Dr. Stokes is AWFUL. She's rude and just plain awful! We have been going here for 6yrs. Everytime the price is changed or we owe for something from the time before. When we pay in full Everytime! The wait time is ridiculous. Today we were there for 3hrs ( for allergies). Not to mention Dr. Stokes refuses to turning the AC. So you burn up waiting for hours. When it was time to check out our bill was double the amount it was a month ago. When I started asking questions and wanted to see a itemized bill. That's when Dr. Stokes came around the corner with the worst attitude. She told me I was one of "those" people that don't listen basically calling me stupid about the test getting sent off. I told her she was being rude and her bedside manners we're awful. That's when she told me I didn't have any manners. This women is a nightmare! She treats her staff like garbage and her patients. She needs to retire. Told her we will never come back. And that's when she said we weren't allowed back. She's petty. Rude. Combative. And runs her business into the ground. This is all over me asking questions about the itemized receipt. DO YOURSELF A FAVOR AND RUN AWAY FROM THIS PLACE! read more

Dr. Stokes has been our pediatrician for over 16 years. She has my forever loyalty for the many times she has gone above and beyond for my two children. Several years ago, my daughter got a serious infection on her foot. I called on a Wednesday evening at 4:30pm and even though she was about to close she insisted on staying late to take care of my daughter immediately after hearing her symptoms. She then saw my daughter the next 3 days in a row for antibiotic shots. I am now a nurse and realize how serious this infection was. If she hadn't seen my daughter that night I now realize she would've ended up in the hospital for IV antibiotics. I have heard of her doing this kind of thing for many families--staying late and even being there on weekends. She really cares about her patients and even remembers everyone's names! I know there are negative online reviews about her but I can tell you that your child's health is her #1 concern. There is no pediatrician in the Frisco area that has more education than her and she continues to read and stay up on the latest research. She is very pro vaccine so if you want alternative, no vaccines, you will need to choose someone else. She is very strong in her opinions, is not a warm and fuzzy type of person but there is no doubt in my mind that she genuinely cares for my children. read more

Dr. Kathleen Stokes is by far the best physician I have come across with very strong work ethics and she is very astute in pediatric care. She is very caring. She is truly God sent for us. Highly recommend her practice - Frisco Pediatrics. They have helped with very minor concerns and have always looked out for the best interest of my kids. Her team which includes Dr. Chung and the PA - Lauren are all fantastic. They are truly there to help the little kids and are extremely knowledgeable. Their willingness to help and be there for your kids is seen by the hours they are open. They are open from M-F 8-7 pm and Saturday 9-noon If you are looking for a well established and truly caring pediatric practice - Frisco Pediatrics is the place to go. read more

I booked my Daughter an appointment for a physical for Cheerleading and had her Grandmother take her. I received a call from Dr. Stokes trying to up-sell me an HPV and a FLU shot whether it was free or not I said No. She then began regurgitating information verbatim like a robot after I repeatedly said No. when she was obviously not respecting my decision she began talking over me continuing her spill on the benefits and the pros, I had to YELL my answer for the 10th time (not exaggerating) NO!! She then told me she had better things to do and handed the phone back to my daughters Grandmother. She was very condescending, rude, and had the nerve to tell my daughter she is gonna get "a disease from her future husband!" I am not only filing a complaint with the administrator, but also with the better business bureau and the attorney generals office. Unacceptable, very unprofessional and regardless of her views and mine, she spoke with me for permission and was not given it and that should have been the end of it. That woman needs to learn how to have a conversation and respect a parents decision when it comes to their child. Just because someone doesn't agree with you, does not make them ignorant where you feel you have to "educate". And you can keep your letter you wanted to give me, I will not be reading it! read more