For the past 11 years, Dr. Alvis has cared for all three of our children, and we truly could not…read moreask for a better pediatrician. He is always willing to listen, never rushes appointments, and takes the time to thoughtfully walk through decisions with us. What we appreciate most is that every recommendation is clearly made in the best interest of our kids. As parents, that peace of mind means everything. We are incredibly grateful for the care he's provided our family and highly recommend Dr. Alvis and Stonebridge Pediatrics to anyone looking for a pediatrician who combines wisdom, patience, and genuine care.

Our experience with Dr. Dollins was extremely disappointing and upsetting. Twelve hours after my…read morewife gave birth to our second daughter, Dr. Dollins made her break down in tears and feel like a terrible mother. She was condescending, dismissive, and made us feel deliberately belittled for asking reasonable questions. The issue began when we asked why the Hepatitis B vaccine needs to be administered on the first day of life. Instead of explaining with understanding or evidence, Dr. Dollins laughed at us and accused us of "relying on politics instead of science"--even though we had not mentioned anything political. She told us to "trust her and her research," yet provided no actual studies or scientific references, only personal opinions. We made it clear that we are not anti-vaccine, but that based on our own research, we believe the Hep B vaccine isn't immediately necessary for a low-risk newborn. When I asked how a baby could contract Hep B if the mother doesn't have it, she responded, "We're not here to judge, but life happens." That comment was dismissive and inappropriate, implying moral judgment rather than providing science-based guidance. When we declined the erythromycin ophthalmic ointment, she again laughed and sarcastically asked, "Why?" When I asked what it was for, she said, "For gonorrhea and chlamydia." I replied that my wife does not have either infection, and Dr. Dollins repeated, "Like I said, life happens." That statement was both offensive and suggestive--essentially implying infidelity. She then said, "Sorry, I don't want your daughter to go blind," to which I said, "Oh a fear tactic, I see." Her response: "Yep." Such behavior is unprofessional, disrespectful, and unacceptable from a medical professional--especially when directed toward new parents hours after delivery. We hope this review serves as serious feedback that this type of treatment is not appropriate in any setting. Dr. Dollins owes my wife an apology.

BE WARNED! Extremely concerning billing practices. This office collected money despite the family…read moreout-of-pocket maximum already being met. Even after acknowledging that the family maximum had been reached, staff insisted they would disregard it and base the charge on the individual's deductible instead. This wasn't simply a billing error that nobody noticed. The issue was specifically brought to their attention, and they still insisted on collecting the disputed amount. Patients should not have to fight a medical office to get their insurance benefits honored. Verify every charge with your insurance company, review your EOBs, and do not blindly trust what this office tells you that you owe. This experience warrants formal complaints with the appropriate insurance and regulatory agencies, and we are pursuing that at this time.

Excellent care for my kids, even with one of my kids having severe medical issues. Doctors are…read moreknowledgeable and available and their referrals team is awesome. Very grateful for their medical care! Only concern is how long the wait times are.

Dr. Bindu is one of the best pediatricians we have ever visited…read more She is very thorough in explaining the issues without rushing. We moved from Michigan to Texas recently and thank God we found the best pediatrician here. My son 13+ really liked her. Highly recommend Dr. Bindu!!

very nice environment. really quick. I must say she and her team is awesome…read more she goes step by step and explain the conditions and process based on that. with other Dr it always takes 2 hours or more but here WOW , it only takes about 30 to 40 min which is in and out . I loved it . I will definitely recommend to my friends and family!!!

Dr Reyes is truly the best- he takes so much time with you and makes sure to answer any questions…read moreyou have and really get to know you. Office staff is always so kind and quick to get you in for sick appts. Separate sick/well waiting rooms and are always extremely clean. I've seen Dr Reddy too and shes fantastic as well. Highly highly recommend

If I could give Lone-Star Pediatrics zero stars, I would. Our experience with their billing…read moredepartment was absolutely disastrous and revealed what I can only describe as deceptive and incompetent business practices. Here are the facts: our health insurance paid the claim in full withe the provider contract amount. Insurance Payment Date: March 27, 2025 Insurance Check Cashed: March 31, 2025 Unauthorized Charge: $398.00 to our FSA Card on April 18, 2025 When we questioned this, instead of correcting their clear error, the billing manager was rude, condescending, and completely unprofessional. They pushed the responsibility back on us, despite having documentation in hand proving the insurance had already processed and paid the claim. Healthcare billing is already complicated for families, and you trust a pediatric office to handle things with integrity. Instead, Lone-Star Pediatrics showed a blatant disregard for both accuracy and honesty. This goes far beyond poor customer service--it borders on predatory billing behavior. We will never return to Lone-Star Pediatrics and strongly recommend other parents avoid this practice. If you value professionalism, accountability, and fair dealing, take your business elsewhere.

Dr. Thomas is attentive and kind to my two children that are on the spectrum. The office is super…read morekind and patien.

We just recently moved from Austin to North Dallas and had to find a new pediatrician. We have been…read morevery spoiled with our last pediatrician being very throughly, accommodating and my boys just loved him. Finding a new pediatrician was a little tricky as there are so many private practices in this area and hard to chose with only few reviews. But we don't regret our decision choosing Dr Thomas as our new pediatrician for our three boys. We have gathered quite some experiences with pediatrician given that we have three boys ages varying from 11-4. Dr Thomas is a very patient and knowledgeable Dr. She is very through with her examination and questionnaire. That's how much she cares about each patient. We had come here so far for our annual check up and referral and with each visit she has been taking great care of our children. Today when I came in for our youngest annual wellness check up, she remembered even to ask about our oldest child who just came in couples weeks ago for a referral. Wow what a great memory and showing how much she cares! We love Dr. Thomas, nurses and front desk. Always friendly and very professional! If you are looking for a pediatrician call Dr Thomas. She is wonderful!!!

New owners, but same rude front office ladies- Time to find another Pediatrician Office- called…read moretoday and the young lady who took the call was hard to hear, took a long time to update records so I could make an appointment for a physical appointment, and became annoyed when I tried to hear and understand her asking me about collecting medical records should my son get treatment anywhere else.. Finally, at the end of the call she just hung up on me after confirming my appointment. Next call, cancel appointment and find another place where courtesy and customer service matter. Maybe if enough patients leave this practice they will pay attention to the front office rudeness.

I highly recommend Dr. Daniel Vernier. He is kind, asks plenty of questions to get to know your…read morechild, and seems to take his time to give a good experience for mom and child. The front desk staff needs training in customer service and phone answering/scheduling BASICS. They do not do their job well. Main reason for my review is Dr. Joe. I saw her recently and she took barely 1 min to check up my boy who was feeling bad and complaining of a sore, ringing ear. She looked in his ear and listened to his breathing, looked in his mouth. The basic things. She basically said just give him allergy meds as she got up and got ready to leave. I said like what, and she said Zyrtec. And then her body language was already posed to leave. She asked: " Any other questions?" I was dumb founded... wow that was a waste of my time. I was upset, this was her first time seeing my son ( since Dr. Vernier was booked) and she took no time to get to know her patient. Will never book an appointment with her if our usually doctor is booked. Would not recommend. Also it's now called Cook's Pediatrics

I absolutely love Dr Hogan and Dr Chuong. They're very caring and compassionate doctors and my…read morekiddos loves them too. Staff here are all very attentive and care driven. Nurses are almost always warm and seem pleased to help out. MA's are interactive and listen well. Front end staff is almost always the same people you'll always see so it's great that they're friendly and helpful. Overall the office is well managed and I appreciate that. As a parent of a young toddler it's important for me to be able to be seen in a timely manner and they always are able to fit us in. New patient appts take a while so if you are expecting and need a fantastic Ped I highly recommend booking an appt at around the expected due date for Dr. Hogan. Dr. Chuong has been taking on all sick cases while she's out on mat-leave and Dr. Hogan has a fill in doc she trained for her clients. I haven't seen that doctor as I elected to only see her to minimize my child's interactions with additional medical staff (unless emergent) but I looked at her reviews and they're all stellar. Point is, nobody here is under qualified. They'll take great care of your littles and offer no additional stress to your already heavy load as a parent. No mom shaming, no unsolicited advice, just quality, competent care with a warm smile. I'm kind of shocked this hasn't received other reviews on Yelp so as an elite I feel it's my duty to let you all know how amazing they are. Hopefully I'll still be able to schedule with them after you all book your appts lol. Hope this review helps out!

From the owner: Cook Children's Pediatrics Prosper Trail is here to help you with well-child visits, vaccines,…read moreillnesses, behavior problems, learning disorders or answer questions all parents have. If your child has a chronic illness, we're here to provide you with a medical home and make sure he or she gets the care they need.

We love the care we receive here! The staff is wonderful! Ryan was amazing with our daughter and…read morevery knowledgeable. Highly recommend!

Nice office. They've been great with my baby! I love Dr. Vallere! I never have a long waitread more

I've been bringing my boys here for three years. Nothing outstanding about this clinic nor the…read morestaff. Doctor is nice enough, but mostly it's convenient for us; it's close to home and school. The front office staff sucks, they are not warm, nor have customer service skills. What ruined my experience aside from a few other things through the years is today. I had an 8:30 appt I scheduled months out! My son's heart rate is extraordinarily high and I'm concerned. Also he was Dx "pre-diabetic" 6 months ago by this Dr. so I want to follow up on labs. I arrived and although their hours are listed as 8-5pm no on was there at 8:30. I waited and decided I would give them till 8:40am to show. I saw a car pull up to the back so I approached hoping it was staff, and it was. She stated they don't open until 9am... when I asked why would I get an 8:30am appt, she responded that sometimes the Dr. schedule's too early by mistake. She offered we could wait till 9am whenever Dr. shows, but this was so frustrating! My son has to get to school and I have to get to work. There's a reason for appointments!!! I'm just removing my boys from here and getting them in with a new Dr. because this is so unprofessional. Not to mention they aren't anything outstanding to begin with.

My daughter tells me one a weekly basis, "Mommy I miss the doctor." This is coming from a 4 year…read moreold. Who likes going to the doctors office? That is how amazing Dr. Prasanthy Chinnareddy is. She is so sweet with my little one. Very caring and kind hearted. I am so glad we have found this place.

I had been trying to set up an appointment for a week. No one answers and I left a message for a…read morecall back and waited two days. When I finally got through the receptionist put me on hold and left me on hold after a few minutes I was hung up on. I tried calling back a few times only to get the voicemail. I tried one more time and explained to the receptionist what happened , she was rude and unapologetic. I'm taking this as sign to find another Dr.

Dr. Zalar is amazing! She is kind and helpful. Her office is always on time, clean, and in a great…read morelocation. She listens and has always done a great job with patient care.