Yelp 100 Challenge- #49…read more July 2025 Visited the sick side of Forest Lane and was met with a friendly staff and clean waiting room. Kids mask are available, as well as tissues and hand sanitizer. I like that there is an informational video playing while waiting for the nurse to come and escort you to your room. I've had the pleasure of meeting several doctors outside of my child's pediatrician, and they are all nice and attentive. I appreciate the availability and the care they give from the nurses greeting you as you walk by to the doctors.

We have been a patient here for a couple years now and love the professional and kindness of all…read morethe staff. We have never had a long wait and usually get in and out quickly, even on a sick visit Great front desk staff, nurses and doctors.

we love shine pediatrics! Dr Naidoo is amazing - not your…read moreaverage doctor. My son is 17 and has struggled with excessive weight since hitting his teens. Recently, through labs we found he was insulin resistant. Doctor Naidoo gave us a care plan to support my son's metabolism. The goal was to lose weight while gaining muscle. He said we would see results in three months (to be honest I thought he was crazy! ). 3 1/2 months later my son has gone from a 40 inch waist to a 36 inch waist! He is sleeping better, feeling better, and his sugar addiction is broken. The best part is he feels good about himself again. What was the plan that works so well? Dr Nadoo said to eat greens and meat. So we did. It was so simple. No numbers to crunch, food to weigh, or special recipes to make. It has simplified my life and goven my son so much more life. So for 3 1/2 months 2 to 3 times a day we filled our plates with greens such as spinach, arugula, broccoli, asparagus, brussels sprouts, cabbage, and sometimes salad. He didn't always like it at first, but grew to enjoy some of them. We ate all types of meat. Since we have chickens, we ate eggs for breakfast. The second part of the plan was simply "movement.". For us, that was short walks after each meal, squats, and lifting kettle weights occasionally. The results were amazing! So Simple for such an incredible outcome. We want others to know that it is so possible to regain health and vitality! We are forever grateful to Dr Naidoo and shine pediatrics! I would love to share before and after pics so you could see the transformatio, but I can't get them to post.

On time, very thorough and nice. Also very knowledgeable. It was a great experience.read more

The wait times can be long but the care is top notch. As the parent of a sick baby with RSV that…read morethey fit into the schedule multiple times that week, I appreciate how they try to make time for all their patients. Not only did they fit her in for multiple checkups during that scary week the baby had RSV, they checked in over the weekend as well. The wait can be frustrating but I just plan to be there for an hour. I wouldn't trade the care we get to have faster appointments. We have three kids five and under that go there.

Unless you are comfortable with 40+ minute wait times for a few minutes with the doctor, having…read moreconcerns dismissed, and having important conversations omitted from your child's clinical notes, I would strongly encourage you to consider another pediatric practice. I have repeatedly felt that my concerns about my daughter have not been taken seriously. At her 2-month appointment, I raised concerns about her head shape and torticollis, but I did not feel they were appropriately addressed. At her 4-month appointment, I brought up my concerns about her head again. At that appointment, Dr. Reed did recommend that we see a helmet specialist, which was helpful and something I do want to give credit for. The helmet specialist was ultimately the one who identified that my daughter had severe torticollis and recommended physical therapy. Her current physical therapist agrees with that assessment. Despite my concerns about torticollis being raised earlier, it was not acknowledged by Dr. Reed until her 6-month appointment, when I needed a referral for physical therapy. At her 6-month appointment, I also raised another concern that Dr. Reed said she would evaluate. It was forgotten during the appointment, and I had to remind her at the very end. She then said my daughter would need a prescription. However, that conversation is not included in the clinical notes, and no prescription was ever provided. More concerningly, when my daughter was prescribed antibiotics and began having significant adverse effects, including repeatedly being unable to keep anything down and becoming dehydrated, I contacted the office for guidance. I was told to continue giving the medication as long as she did not develop hives. Given the symptoms I was reporting, I found this response extremely concerning. The nurse line has also been frustrating to use. Calls regarding health concerns have not been returned, leaving me without timely guidance when I was actively trying to get help for my child. I understand that pediatric offices are busy, and I do not expect every concern to result in a diagnosis or treatment. What I do expect is to be heard, have concerns appropriately evaluated, receive clear follow-up when something requires it, and have significant discussions accurately documented in my child's medical record. After multiple experiences like these, I no longer have confidence in the level of communication and follow-through provided by this practice. I would strongly encourage parents to consider these factors when choosing a pediatrician.

We've loved NCP since we started going in 2022 with my oldest. We drive over an hour because it's…read morealways worth it! The entire staff is so kind and helpful and welcoming.

Wouldn't take my child anywhere else. Always treated like we are the only patient. Dr. Brooke…read morealways takes her time with us and we never feel rushed. I love that they always try a conservative approach first. Nothing but great things about this practice. Would recommend them to anyone.

We were referred to Dr. Janet Le when I was pregnant with my first and searching for a…read morepediatrician, and we feel so lucky to have found her. From our very first meeting, we felt completely at ease--she was warm, approachable, and knowledgeable. We were living in West Plano at the time and chose her without hesitation. Since then, both of our children have been under her care since birth. Even after moving to the McKinney/Allen area, we continue to make the drive to Willow Bend Pediatrics just to see Dr. Le--that's how much we value her care. They're always able to get us in when one of our kiddos isn't feeling well, and my kids actually love going to the doctor because of her. That says a lot! Dr. Le has an incredible bedside manner--she's warm, friendly, and always takes the time to listen and explain things thoroughly. We've never once felt rushed during an appointment. As long as we're in the DFW area, she will absolutely remain our pediatrician. We can't recommend her enough!

This place is completely out of touch…read more We called to schedule a checkup for our toddler and they informed us the only time available was 11:30 even though we requested an afternoon appointment. After taking off work to make it work, significant storms came in and made it to where we were 15 minutes late. Instead of seeing us then, they demanded we reschedule for 4:30 later that day - even though they wouldn't schedule us in the afternoon when we originally tried making the appointment. Would avoid.

I have nothing but good things to say about this office…read more Dr. Schwartz looks over our first born and he's just our type. Straight forward, to the point, and neutral. We came into this office when our kiddo was one and were pretty behind on shots, we didn't feel pressure from Dr. Schwartz to vaccinate but ultimately we knew it was the right thing to do. A year later we're all caught up and our kiddo still cries when he walks into one of the rooms . We definitely recommend this office!

We've had a good experience with Dr. Taneja and would like to stay long term with her. I do think…read moreappointment/wait times could be improved. Scheduled for a 3pm appointment and not being seen until 3:45 is a bit much. I understand it's peak cold season but if we were to come 45 min late our appointment would be canceled or we would be charged a late fee.

Love that the providers use both functional and western medicine!…read more Dr. Salem is very busy but the other providers there, Shelly & Adrianne, are super nice!

They are not thorough when it comes to treating and diagnosing your children. They never helped me…read morewith my daughter's eczema but when I went to another pediatrician, they automatically gave me a cream to treat it and she is better now. Also, I have not seen the doctor for years now. So, if you are looking for a pediatrician, be ready to get a Nurse Practitioner instead because Dr. Salem Nagarita is rarely ever available. Also, make sure you are very sober when you get there because the nurse practitioner is liable to call CPS on you even though you are voluntarily taking your daughter there to get checked out for a small issue. Of which she was wrong, case dismissed and they stated she overreacted!

Practice is for supporting false narratives. I had to leave because of the bad treatment I started…read morereceiving and the preferential treatment given to my abusive ex. He flailed court documents that were not related to my infant daughter's care in an effort to paint me in a bad light, and it worked. I and my mother started getting questioned instead of my abusive ex. I suffered postpartum depression and psychosis after my daughter's birth, all propagated by abusive treatment from my ex husband. I filed for divorce and attempted to coparent with him. Instead of cooperating and being accountable for his actions, he turned all focus on me, making my health a witch hunt in all aspects, even my daughter's care. Considering this practice works with infants, surely they are aware of the health challenges that may follow mothers, especially under stress and duress. Additionally, rather than taking word from whoever painted a false narrative and getting involved in matters that are not related to their patients' health, they should maintain impartiality and investigate the truth should they decide to involve themselves. My ex had these people thinking he was the insurance carrier and the financially responsible party along with whatever else false narratives. He definitely was not the responsible party and definitely provided fabricated, "legal" documents. This practice failed my daughter and me. To act in the best interest of a child means you check that they are in a healthy and loving environment, not supporting abusive behavior and not alienating a mother who is trying to care for her infant while navigating PPD and PPP.

Had a baby born in March 25, Dr Thai was doing hospital visits and attended to our newborn. He…read moreseemed knowledgeable and friendly. Really takes the time to explain options and talk through any concerns. Really recommend his office!