He has helped me last minute when it was winter no fan, no heater, no defroster! Replaced fan…read moremotor! Life saver. He is honest and knows what he is doing! Can't find that much anymore. The best!

We absolutely love this place! My husband generally does our car maintenance but when we can't, we…read morecall Black Diamond Automotive. Changing my headlights in my Subaru is incredibly painful. You even need to disconnect the battery to get to the headlight area. So Black Diamond Auto changes it for me for a nominal fee. I just bring them the headlight bulb. Easy peasy and I'm so appreciative. Recently our sons older Ford needed some work that was out of our scope. Intake manifold work. BDA charged way less than what we expected. And when we brought it home, after being fixed, sadly it was still leaking transmission fluid. BDA took the truck back without hesitation and fixed the gasket leak within the day. And they did it for free! This place is absolutely amazing and they do good work. They NEVER overcharge!

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

Nice people working there. My engine shield came loose and was just hanging. Took it in and they…read morequickly fixed the problem no charge. Feel confident going back for future repairs.

25 year old Ranger wouldn't start. Then it did start. Then it wouldn't start. Then it did start…read more Husband took it in to a *different mechanic who shrugged and said he couldn't replicate the problem because it started. Ranger wouldn't start. Then it DID start. Based on recommendation from some guy at work we took it here. Next available appointment was 5 days out, but if we dropped it off and they had time...mayyyybe. NEXT DAY THEY CALLED. Power control module. I have no idea what the heck that is, but it was under $200 total and it fixed a variety of other issues "Old Faithful" had been exhibiting. Fast. Seemed honest. They FIXED THE CAR. And $200 was considerably cheaper than we've paid for everything else auto repair related.

I have been to other companies and they don't compare. This team was helpful, happy, and provided…read moreexcellent service. They provided details on everything that needed to be done to my car along with pictures and explanations as to why that needed to be done. They updated me along the way to advise on their progress. Price was comparable and they never tried to upsell me.

I have a very niche car and one that needs top end servicing. This shop always has answers to my…read morequestions, everyone is well spoken and the prices are very fair. For the best service expect to pay the price. 100% going here for as long as I live in the area.

If I could give this place a "0" I would!…read more I can not believe the customer service here, from the owner, of all people. I called to get the "Call to get a FREE oil change!" offer that I just found on their page. The owner said, "I have too look at that, my wife does all that stuff". He said, he would "call (me) right back." 15 min go by. I have things to do. As we all do. I decided to call him back to see if he'd "honor it?" HE LITERALLY STARTED YELLING AT ME AND CUSSING AT ME. I told him, "I am all about customer service and write my reviews mainly based on customer service and I do not appreciate how you're talking too me." Click. I hung up, because I was frazzled and in disbelief that that this guy was LITERALLY yelling at me! He then calls me back and says, "The free oil change is with any auto repair!" Again, yelling at me. I was in shock. I exclaimed, "I still can't believe how you are talking too me?!" He then keeps going and says, "NO, I CANT BELIEVE HOW YOU ARE TALKING TO ME! NOTHING IS FREE LITTLE GIRL, IF YOU WANT FREE, GO GET YOUR FOOD STAMPS...I HAVE YOUR NUMBER IF YOU WRITE A BAD REVIEW ON YELP I WILL F****** SUE YOU!!" FYI Mr. Ron: There are many lawyers in my family, good luck trying. Just so you know Mr. Ron, I was going to come down there to get my oil changed even if you said, 'it was a mistake on the Yelp page'- simply based on your good reviews- but because you treated me like CRAP, I MUST let others know how COMPLETELY UNPROFESSIONAL and RUDE you are.

I've been taking my cars to Ron for years now. From Ford to BMW. I took my BMW M5 to the dealer for…read morean oil leak which I suspected was from a bad oil cooler, it took them 3 days to diagnose and charged me $120 for the diagnostics and quoted me $2500 + tax to repair. I then took it to Ron and within hours got me a quote for the repair which was 1/2 of what the dealer was charging. And Ron only uses quality oem or better parts. Got the car back within promised time and saved me a lot of money. I highly recommend Ron's Automotive.

I needed a service for my Audi. I was impressed by the service team and also the price. I'll…read moredefinitely be returning here!

Like many reviewers I was tired of going to Jiffy Lube and places like it. This place is within…read morewalking distance of where I just moved to so I thought I would give them a try. Came in early last Saturday afternoon and asked if I could get an oil change. I was in and out within 15 minutes. Great service and this is my new go to highly recommend these folks.

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Amazing team!! Jim and his team always follow through with their promises and commitments. Even…read morethrough changing situations or circumstances, the front office team consistently updates you throughout the process. Will continue coming!

Some of their technicians are really incompetent who ruined my car's engine oil pan by over…read moretightening the drain plug nut then replacing it with a slightly bigger one in a subsequent visit which resulted in an oil leak. I ended up replacing the engine oil pan itself which cost me significant amount of money. Really pathetic shop so you want to avoid them.

Spencer, fair and honest. I had other small issues which he did not have to do. Not only did he fix…read moreit, he did not charge me extra. Thank you Spencer.

I started off with several quotes for a brake job on a 2021 Nissan Sentra. Spencer reached out…read morewith one and after reading his reviews, I chose to work with him. He let me know he was licensed, certified and insured. Once he mentioned this, I did ask a few of the others that sent me a quote if they were and suddenly, they became unresponsive. Spencer took the time to explain what my car needed, the time, and the cost. He updated me every step of the way. I asked him for quotes on a few other things my car will need in the future and again, he provided quotes for each and detailed the process and what his work included. Spencer has my business for life. I have already recommended him to several family members and they are eager to work with him.