Excellent server..Katie..very efficient and friendly. Food was delicious and served in a deceng timeframe for people on lunch. Highly recommend. read more

Cool concept with a recognizable name. Love the motor feel to it. The food was great. My lady's grilled chicken was perfect, juicy and moist. Also my fish and chips was spot on. Shocked how good it was. Got to say a really nice kitchen staff. Though the front of the house is a mess. Whether it's short staffed or snatching plates from me while I eat, the entire restaurant was complaining. I hope they fix it because I'll be back. read more

Interior and exterior is beautifully designed and offers a beautiful environment for casual dining, family dining, or a solo trip. It was clean and welcoming. We were greeted immediately at the host desk. 3 stars- The food was not a reason we'd come back. We tried the Mac and cheese weekday value and it was not good, it tasted dry and with minimal cheese for the price. Unfortunately, this could be made better at home. The fries and kettle chips were hard, it tasted refried or as if they sit before being served. The brisket sandwich with jam was the most enjoyable part of the meal. We also tried the ribs and they were decent, not delicious. 3 stars- Our server was polite but seemed very distracted as in, our drinks were not refilled once and when touching base- it was very quick and go. There could have been other factors present of course but minimal is the feeling. I would recommend this place once. Perhaps the burgers are lovely and a reason to try them again. It is a beautiful environment for the area so I think you should try it out if it's on your radar. But, the cost for our meal was not a value on this trip. read more

I Personally visited this Richmond location twice on 4 July. The first instance at about noon for lunch, where I waited over 30 minutes at the front counter, and was never even acknowledged, so I left. I then returned again at about 18:30/45. On this second entrance, I had to verbally ask for the holiday promotion menu, since it was not displayed anywhere in the restaurant. Then, upon reading one "domestic beer" and American Standard burger promotion, I ordered the MOST domestic beer available for the promotion, and within the United States, being a Yuingling. Not immediately, as I was already handed the beverage a few moments later, I was then told that brew was not included after I already ordered, and began to consume it. So, I asked to speak to the manager, who ended up being an incredibly unhealthy overweight male, who stated the same thing, that only domestic Lite beers are in the promotion. As I pointed out to everyone watching the events unfolding, the promotion ONLY states domestic beers, and 70% or more offered in Ford's Garage locations are domestic! Regardless, even though I was simply going to order something else, this overweight manager without hesitation grabbed said beer from my hand spilling half of it, and dumped it also into the sink, before tossing the glass in the trash can. After those events, I simply left the establishment. I am a disabled US Veteran, and will NOT BE spoken to, or treated in such a disrespectful manner in a public location. In fact, because of those events, I will never visit that location ever again, since I felt incredibly disrespected, and humiliated in front of many other customers. At this point, it is on Ford's Garage, and this location in particular to make this situation right. If it does not, I will advise any new potential customers to avoid this location at all costs. read more

Wonderful experience from the time we called ahead and made a reservation until we left! Food was delicious and our server Anitra was the best! Will be back! read more

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Heard a lot about this place and decided to give it a try. Enjoyed our dinner, though I can't say I was completely blown away by my food ( I didn't have a burger, but a meatloaf entree instead, so maybe that is why). There are know for their burgers, and rightfully so. Probably stick with that! Shrimp appetizer was very flavorful, shrimp were big and plump, tater tots side was a bit dry. The atmosphere and the decor were awesome, themed to the T, but was a bit loud. Our servers were great, helpful and patient. May give it another try sometime since we only tried a fraction of the menu.. read more

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We recently visited Ford's Garage in Short Pump, and overall, it was a mixed experience. A cute place. The highlights were definitely the appetizers and burger. The soft pretzel, wings, and bison burger were all absolutely delicious--10/10 across the board. I would gladly return just for those items alone. Even the Coke Zero from the soda fountain was surprisingly perfect. It tasted like it was mixed by Mr. Coke himself! Unfortunately, some of the entrees missed the mark. My three-year-old ordered the fish and chips from the kids' menu, and the fish was so hard and overcooked that it was nearly impossible to bite into. For a children's meal, that was very disappointing. The manager did offer to replace it, which was appreciated, but by then she had already filled up eating from everyone else's plates. She did get two sides of fruit which was smaller than a cup portion and it was $4.99 each. Won't ever do that again. Two people at our table ordered steaks cooked medium, but both arrived extremely overcooked. They were so tough that it felt like Ford had literally turned one of their tires into a steak. Thankfully, the manager replaced them, and the new steaks were absolutely delicious. Another issue was the vegetables. Everything seemed heavily seasoned with pepper, making them less appealing and definitely not kid-friendly. The seasoning was simply overpowering. The service was also just okay. Our waitress was not very attentive and rarely checked on the table. We frequently had to get her attention to clear finished plates, refill drinks, and handle other basic service needs that should have been addressed without prompting. Maybe she is still learning, and everyone has to start somewhere, but the level of attentiveness simply wasn't there during our visit. Gratuity had already been added to the check, but I still left an additional tip because I believe people deserve a living wage and I appreciate anyone working in the service industry. The manager did a great job addressing the food issues and was quick to make things right, which I appreciated. Overall, the experience was decent. I'm glad we tried it, and while I wouldn't necessarily go out of my way to return, I would happily go back for the pretzel, wings, and bison burger--or if someone invited me along. read more

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Serve good food. Ordered on line. Then got to front desk. Waited 45 minutes had to ask again where was my order. Dug it out of a warmer. Basically threw $85 into the trash. Mushy fries, tater tots sandwiches. Honestly took a few bites and threw it in the trash. First and last time. read more

First time visiting today and had a great experience! Treasure found us a table quickly and was very friendly and engaging in conversation. Above and beyond for a hostess! Anitra was knowledgeable about the menu and when we decided to share a burger, she even served it already with 2 portions and plates! Fried pickle spear app was yummy! Crispy coating and spicy sauce! We will visit again soon! read more

This was our first time at this location. The food was great and the service was even better. Katie was very attentive, made good suggestions, and anticipated our needs with drink refills, extra plates, etc. We will be back! read more

Food was delightful, drinks were just what I needed! Anitra was very attentive and made great recommendations! Had a great dinner while out of town solo for school.​ read more

This was a super cool restaurant! Came for my husbands birthday lunch while we were in town for a wedding. Burgers were good, fries were yummy and we got to sit outside on the patio. Our server was nice and attentive as well! Would recommend! read more

Ford's Garage Short Pump - Desserts Near Me - Glen Allen, Virginia

We stopped in on a Friday afternoon, hoping to enjoy their happy hour. We were seated outside and for 15 minutes we had a server walking past us several times who never acknowledged we were sitting there or approached our table. I understand that the server may not be the server for that table, but she could still acknowledge that we were there and let us know that she would grab our weight staff. The menu looked delicious, however, I am not willing to spend my hard earned money at an establishment where the wait staff doesn't even acknowledge your presence when it was not crowded. As we walked back into the restaurant, the female bartender did ask us if we had been served and seemed very pleasant. My recommendation is if you're visiting to sit at the bar. That staff seem to be the most attentive. read more

Ford's Garage Short Pump - Desserts Near Me - Glen Allen, Virginia

Met up with some old High School friends for dinner here. It was my first visit. The atmosphere is pretty cool. Some old car stuff outside and inside. There was also plenty of parking with a parking garage nearby. The food is typical bar food and a decent beer selection. Unfortunately the first 2-3 beers we asked for they were out of... We were not in a hurry to eat and leave since we had not seen each other in a while... but if it had been a normal dinner with friends- the service would have been slow. We had to go get the waitress for the checks. But still overall worth a try. We will go back again and it is in a good location for other things that we do in that area. read more

Ford's Garage Short Pump - Desserts Near Me - Glen Allen, Virginia

Shoutout to Tony for making sure every customer has a perfect experience It meant so much to know that the owner cares about every customer. Great restaurant for the whole family with authentic Ford hospitality. Summer deserves a gold star for serve, thank you. read more

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A local chain in Short Pump that we've ended up at a few times since it opened, and honestly, it's become an easy go-to. The food is exactly what you'd expect from a chain: good, consistent, and gets the job done. Nothing mind-blowing, but no complaints either. The staff has always been warm and welcoming. Never had a bad interaction here. Also, shoutout to the cleanliness because yes, I will judge a place by its bathrooms. Overall, you're not coming here for a fine dining experience, but that's not the point. It's a cute, dependable spot to meet up with friends or family when you want something easy and low-stress. read more

Anitra was fantastic- Best service in short pump! I had the burger bowl and it hit the spot

Great food and friendly service! This place is so cute! We had burgers and tots and mom had blackened salmon and it was perfectly cooked! Everything looked fresh. read more

Ford's Garage Short Pump - Ford's Signature Burger - Desserts Near Me - Glen Allen, Virginia

My friend and I came here for lunch before we hit the road back to Waynesboro. Really cool restaurant with the decor being Ford theme. The bathroom had tires as the sink which was different. The weather was so nice so we asked to sit outside. Our server was attentive and nice. I did the Model A burger with fries and my friend got the Bison burger with fries. The burgers were so good and came out fairly quickly which was nice cause we were hungry. read more

Ford's Garage Short Pump - Desserts Near Me - Glen Allen, Virginia

Horrible Experience! Arrived at 2pm on a Thursday, was told we could only sit on the "lunch side" of the restaurant, even though the people before us & after us got to sit on the booth side. Rude hostess! Rolled her eyes when I asked for a booth. We then decided to sit at the bar, thinking it may be quicker service, since the bar was empty and 2 employees were behind the bar. Big mistake! The redhead behind the bar should not be working in a restaurant, zero manners and no hospitality skills. I asked for water twice before she finally got us water. We sat for several minutes waiting to order, but she rather talk to other employees and jabber on before she would acknowledge us. We had to ask for the check and she proceeded to help another customer instead of running my credit card. $55 for an extremely overpriced lunch with awful service- I will not be returning. read more

Katie was amazing!! She checked in with us regularly!! We didn't feel rushed. The food and drinks where perfect.

Service was great, we were sat under an air vent and I froze to death. The atmosphere was absolutely awesome IF you're into old FORDs. Lots of cool things to look at, the bathroom is actually pretty neat too & clean. The food was hot, fresh, and on point. My 15yr old loved the milkshake. We will definitely go back. read more

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I really hate writing bad reviews for a restaurant that I feel like has very correctable issues. First I'd like to say that the ambiance of this place is fantastic. Theming is incredible from the bathrooms to all the outside decor. It was very well thought out. Now on to the bad. The service here was flat out awful. From the host having absolutely no energy or engagement with us. She felt like robot just going through the motions. It was then followed up with even worse service from our waitress. I would have taken the dead pan service of the host over her. First interaction I had with her was asking if the happy hour food menu was active (as we were here at 3pm on a Tuesday) was immediately shut down and told this was only allowed at the bar. Fine. Terrible policy when there are only 3 people in your restaurant but even worse when you repeat it to me like I'm a child. And then to not even offer to allow us to sit at the bar. This set the tone for the entire rest of our stay. Went to place our orders and my date asked the waitress to what salad dressings Fords Garage offered for the side salad. Was met with the reply "idk girl we have all the dressings. You're better off just telling me what dressings you like" she then asked if they offered Cesar. Shocker this wasn't one of "all" the dressings. Fast forward. She ended up getting the ranch (cause who knows what other options they actually have). My date told me the ranch was a little off so I decided to taste it. Might have been the most bland, flavorless, and watered down ranch I have ever come across. If it was even ranch. The saving grace for this review to not get a one star was the decor and the burgers. While the burgers were by no means fantastic. They were edible and if the price point was slightly lower it would come in as a good value. We had just got back from Florida where we have seen many Ford Garages on our trip. We were elated to learn there was one closer to home. If this is the standard other Fords Garage chains hold there staff and food to I will not be coming to another one. As for this one. Save yourself the time and money and go to the hundreds of other better options in the area. read more

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Came here with extended family after a long day of touring the city. Everyone we spoke with was pleasant and delightful. Our wait staff Anitra was a ray of sunshine. EVERYTHING on the menu looked GOOD, so it was difficult to decide but finally I decided on the Henry Chicken and it was amazing!! Everyone loved their dishes. Everything was hot and fresh. The ambiance is so clever and fun with the garage theme. Loved all the little details, especially the "napkins." Great location for families with kids too. Enjoy! read more

First time visit to Ford's Garage. The vibe is very cool. The staff is very friendly and helpful. We enjoyed the Fried Pickles and Onion Rings as an appetizer and I got the Black and Bleu burger for dinner. All was very good. read more

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I could not turn down a free appetizer in my birthday month. A great benefit with the Fords Garage club. I had the ahtuna appetizer which was very good. My server was 01a on my receipt. She was friendly and courteous. For my meal I ordered the bison burger, medium well , with fries. The burger was hot and the fries were too. This place is quite noisy so you may have to speak up. Also, a lot of families came in while I was there with small children. It was worth the trip and there are a lot of good restaurants in this part of town. Plan to come back soon. read more

Ford's Garage Short Pump - Bison burger and fries - Desserts Near Me - Glen Allen, Virginia

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First time at this restaurant and left underwhelmed. Long wait to be greeted by the host but she was friendly and efficient upon approach. We found our server Cody to be low energy; however, he was receptive to answering our questions and offering recommendations when asked. The food as average overall but the service received is where they really dropped the ball. Server only checked on us once, drinks never refilled and after waiting over 30 minuets for our check I end up having to ask a bartender for help. He totally forgot about us as well as multiple tables in our section. Not a good reflection of the food scene here as we had family visiting from overseas and wanted to give them an opportunity to experience American culture and food. Wouldn't return here again. read more

We stopped in for a spontaneous lunch today and were pleasantly surprised. My wife and I both opted for the black & blue burger--a rarity for us to order the same thing--so we decided to split sides of onion rings and truffle fries. Since it was a 'cheat day,' we also added an order of 10 wings to save for dinner. Everything was excellent; the burgers were hefty and loaded with bacon and fixings, while the wings and sides were equally delicious. With fair prices and an awesome staff, it was a magnificent experience. Thank you for having pride in your product - we will definitely be back when next we visit Short Pump! read more

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Our first visit to this area and restaurant as requested by family members. The Ambiance was nice with Antique Ford vehicles and engines and waiters we dressed as auto mechanics who seated and served your food.The service was fast and our waiter answered any questions we had. Our food arrived is when we were shocked by the lack of normal portions, we asked our waiter if this was a lunch meal instead of a dinner meal, we were told no it's a dinner meal. My wife asked if she could have some extra food due to the lack of. The waiter returned and informed my wife that they just ran out of that dish and wasn't making any more at that time. As for the waiter he did a great job, As for the restaurant they need to have better food control also informed customer that their food portion is much smaller than posted menu pictures. Not sure if I would recommend this restaurant. read more

Ford's Garage Short Pump - 1/2 lb Cheese Burger with Bacon and Onion Rings. - Desserts Near Me - Glen Allen, Virginia

Fun lunch stop with kids while grandma was in town. My mother in law was visiting from Scotland so we decided to try Ford's Garage out for the first time as a fun bit of Americana with our lunch. All staff were friendly. Kids meals were well portioned and the fruit cup chosen by two of my kids was good quality fruit which isn't always the case with a kids meal fruit cup as many parents know. All the food came out in good time. My roadster burger, the 1/3 pound size, was perfect portion for a still big lunch, and the accompanying fries were hot crispy, and well seasoned. Everyone enjoyed their meals. My husband had one of the big 1/2pound burgers, and grandma had the crispy chicken sandwich. All the decor and details were thought out to follow the garage theme, making it a fun place for kids and adults alike. Personally the oil rag napkins were my favorite touch--spot on theme plus much more effective for wiping messy hands than paper or your typical stiff restaurant napkin. We'd go again. read more

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The server Emma was very patient and empathetic. However, the food was not the best. But the ambiance was worth the trip. The kids enjoyed seeing the cars and hearing the horn being blown. read more

I'm pleasantly surprised w Ford's Garage. I wasn't sure what to expect but was treated to good food, great happy hour and very friendly staff. Plus the place is decorated in the best way as an homage to classic automobiles. We knocked off of work a little early because it was a long day and we decided to grab a bite to eat and a beverage. We were originally going to visit another restaurant in the area but were reminded by Yelp when we searched that Ford's Garage was right around the corner. Always looking for something new, so we changed our plan and headed to Ford's. Let's start with the decor. It was all-in on the classic automobile vibe, right down to the napkin rings (hose clamps). My husband said it reminded him of a Disney restaurant where no detail is overlooked. Well done! We were created by the bartender and given a bunch of menus and a great explanation of options. So much to choose from and it all looked great! For drinks, we chose the old fashioned and a margarita spicy. Both were good and you can't beat the $5 happy hour price. We decided to try the cheese curbs, ahi tuna and buffalo wings. They were all very tasty but I asked for soy sauce for the tuna. The dipping sauce it came with was too sweet for me. We plan to go back again to try a burger or a sandwich or even a salad. They had quite a few items that look super appealing. Ford's will definitely be on our happy hour rotation. They has some good options for happy hour food and drinks are reasonable. Good value all around! read more

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I have been to other locations so I decided to try this one. My server was borderline rude. She has the type of personality of someone that should not be a server. I am not sure if she was trying to be funny or what but she was probably the worst server I have ever had. The food wasn't bad but what can you say. read more

Great food and atmosphere Abby is great server Had a Highway 101 burger it's great. read more

Went here for lunch on a Monday. We had a great experience. The food came out quickly and our server was attentive. Onion rings were super crispy, burgers were cooked perfectly (medium rare) and my lunch size salad was still huge). We also got a free order of pretzels from downloading the app and the pretzels were soft & warm. The theme is definitely on point, from the decor to the way food was presented and even the bathrooms. (Note: turn the white handle on the side of the sinks to get the water running, it took me a long time to figure it out.) I see some negative reviews but we had nothing but a great experience! read more

Ford's Garage Short Pump - Onion ring tower - Desserts Near Me - Glen Allen, Virginia

This place has definitely been on the list to try out, so we decided to check them out. The service started out good. The ambiance is neutral and nothing spectacular. The appetizer was fresh and hot to touch. The steak was cooked perfectly but lacking flavor. The green beans and mashed potatoes flavorful. The brisket melt was not bad and definitely could tell it was pre-packaged meat. The tots were fried crispy on outside and soft on inside. read more

Ford's Garage Short Pump - Desserts Near Me - Glen Allen, Virginia

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My wife and I enjoy eating lunch at Ford's Garage each week we are in the Richmond area. The food was great, our server (Lola) was friendly and helpful, and it is a fun environment. read more

I've passed this place so many times and thought "could that really be put up by Ford Motor Company?". It is! Apparently it's a chain and it's all car themed. Super fun atmosphere and the burgers were quality. read more

I'm sorry I didn't take photos! But, I highly recommend the value cheeseburger, the bison burger and the burnt ends melt! The sweet potato tots were amazing as well! Service was perfect! Super friendly and very accommodating!! Definitely recommend!! Thank you Anitra read more

I can't say enough about our experience at Fords Garage...not surprisingly it was packed on a Friday night but food was great/delicious and service was the absolute best!! I can't say enough about our server Anotra...she was so kind and helpful! We can't wait to come back read more