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Footprints Floors Durham

1.7 (3 reviews)
Closed • 9:00 am - 5:00 pm

Services - Footprints Floors Durham

Cabinet refinishing

Countertop refinishing

Deck refinishing

12 More Services

Fixture refinishing

Floor installation

Floor refinishing

Floor repair

Floor restoration

Grout refinishing

Grout sealing

Grouting

Tile installation or replacement

Tile refinishing or restoration

Tile removal

Tile repair

Footprints Floors Durham Photos

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Recommended Reviews - Footprints Floors Durham

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A1 Floors

A1 Floors

(91 reviews)

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I know this is a family run business which is why I hate to write a bad review. The owners were…read morevery friendly and knowledgeable. The person who came out babbled for half an hour before he got to measuring. We want to have almost our whole house redone, about 2400 sq ft., so a large project. He didn't have a sample we specifically requested be brought to the appointment. That was the first strike. After I received the quote, I emailed twice asking for additional quotes as we chose a different carpet. No response for 3 days. That is not acceptable. They lost our business. How could we trust the rest of the process after the bad start? We did decide on Mohawk products for both carpet and laminate flooring so they had the opportunity to install flooring for most of our house. We went with another family owned business.

Creative Flooring Solutions - Example of damage appearing, which turned out to be termites.

Creative Flooring Solutions

(34 reviews)

I have engineered hardwood flooring that was showing random damaged areas and I had no clue what…read morewas causing it. Jason from Creative Flooring Solutions came out and looked at the situation and gave me a quote on the labor to pull the flooring up and put new flooring down after we discover what was causing the damaged areas. It turned out to be termites. It was a small job, but Creative Flooring was kind enough to take it on anyway, which I greatly appreciated. They showed up on schedule to do the job, vacuumed & cleaned up any debris, I then had a termite guy come out to do his thing, and Creative Flooring Solutions returned at a later date to put the new flooring down. You can't even tell there was ever an issue now. The communication was great whenever I had questions, the pricing was extremely fair and reasonable, and I was very pleased with the outcome & end result. Highly recommend this business!

I had Trey, Raul, Bobby and their crew replace my builder grade carpet and engineered hardwood with…read moreLVP flooring. I chose 9" micro bevel Nakan style. Exceptional professionalism, friendliness, work ethic and respectfulness made it an enjoyable experience. They were careful to cover areas with plastic to cut down on the dust. They cleaned up at the end of each day. They showed up when they said they would and worked all day to complete my project in a timely manner. Jason is the owner of Creative Flooting and he patiently guided me through choices and styles. Excellent customer service!! When my budget allows, I'm scheduling to replace stairs and hallway. You need new floors? Call Jason right now!!

Frazee Carpet & Flooring - Bedroom

Frazee Carpet & Flooring

(38 reviews)

From measuring to estimates to install- our experience was perfect! We had four bedrooms, an…read moreoffice, and a bonus room completed. Carpets removed, furniture moved, Pergo installed!

This is long, so bear with me. Overall, my wife and I had a positive experience getting carpet from…read moreFrazee. There were some glitches, however. My daughter had the company install carpet it her house and reported a positive experience, so I called Boyd whom she dealt with. After been a week I didn't hear back from them, so my wife and I stopped by the showroom. Boyd was at his office and showed us several carpet samples. He sent us an estimate four or five days later. I called him to make the purchase. The next step involved rather "businesslike" employee who came out to measure the two rooms. Boyd told me he would let me know when the carpet arrived to their warehouse. After about a week and 1/2 of not hearing anything, I called Boyd. Lo and behold, the carpet was there and had been. This was the second example of the lack of communication from the company. My wife suggested that I call Boyd to confirm that the scheduled installation would indeed happen. It didn't occur to me to do that, because I guess I''m trusting. Boyd was was out of the office. The receptionist said that she would contact the warehouse manager, who was also away from the office, and that she would call me back with confirmation. She never called me back either! I called the company the second time that day and was able to reach, I believe, Tina who confirmed that the carpet would be installed on the scheduled day. No explanation as to why no one had called me back. A couple brought the carpet out on Thursday and spent much of the day installing it. They worked steadily. They were fine to deal with other than their lack of English which was a bit of a problem. It appeared that they did a good job installing the carpet and cleaning up. I wish I had checked more closely how they replaced the furniture once the new carpet was in. Three large pieces of furniture were not put back like they originally which makes it difficult or impossible for me to use a large drawer and watch television at the right angle. As you can gather, my main problem in dealing with the company was their lack of communication. No one from the company called me back on three occasions! Nor have I heard from them with any sort of follow-up. In addition to being frustrating, this obviously makes it difficult to do business with them.

Footprints Floors Durham - flooring - Updated May 2026

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