After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

Great to work with! Knowledgable, professional with great selection! I got a great piece of stone…read morefor a large walk-in shower and could not be happier.

Great customer service, very helpful with special requests…read more Many options for any price range.

Very happy with Molton flooring. They replaced our floors with hardwoods to match the existing ones…read morein our home and put some LVP in our basement. They did an excellent job, the floors look amazing and I am very happy with the final result. Jarek was very easy to work with, he was responsive, his crew always showed up on time. Jarek's pricing is very fair and he sticks to what was agreed upon. I would definitely use them again and would recommend them to others.

Thanks to Tripp W's review, we gave Jarek a call to get an estimate on installing hardwoods in our…read moreden... inexplicably, the sole room in our house that came carpeted. He arrived on time, and was very thorough -- checking under the carpet to assess the plywood, and going beneath the house to check out the floorboards. He also gave the quote on-site, using his ipad, and emailing it to us immediately. Pricing was competitive and itemized, and given his professional demeanor, the Yelp Deal, and the positive review, it was a no-brainer to hire. The work took three days to complete. Again, Jarek arrived on time for each appointment. On the first day, he and a partner took out the carpet and laid down the oak to level with our other hardwoods. The second day, they closed off the room with plastic to do the sanding and keep it contained. Then, Jarek came back to stain and seal. I wanted to go with a dark coffee hue in the room, and the color came out beautifully. He also touched up the shoe molding with primer. We're very pleased with our new floors, and will be using Jarek again when it's time to refinish the rest of the house.

I've done business with Alex Mirikwe and Triangle Flooring on several projects and have been very…read morepleased with him, his workers and the floorings. I highly recommend this business. Craig Nicholson

We just wrapped up a job with Triangle Flooring Center - installing new hardwood floors - and had a…read moregood experience. Planning, inspection and installation all went well, and we're very happy with the final product. I'd say a particular advantage for us was the owner's willingness to provide thorough consultation about the project.

Terrible. They took our flooring deposit in January and told us 8 weeks to delivery. 8 weeks came…read moreand left and at 11 weeks this company admitted they never placed the order and didn't have our money to place it at all. I do not recommend doing business with this company. Matt knows he tried to screw us. He tried to screw us out of $12000.00 and is not trustworthy. His teams work was shoddy and we had to invite him to return to putty up seams so we weren't and mire delayed moving into our home. We are going to ignore the lump where the leveling was not well done. Smh. Find a better business to give your money to.

Accent Hardwood Flooring refinished the hardwoods in our entire house, including 3 staircases. They…read moreoffered a variety of color & finish options & nailed the rustic vibe we were hoping for. Scheduling & completion of work was efficient & timely. They cleaned up work areas so furniture could be moved back in as soon as the floors were set. Pricing was reasonable for high value service. Highly recommend.

UPDATE - We had our driveway and sidewalk redone by Classic Concrete Design. They did an excellent…read morejob from start to finish. The process was smooth, the quote was straightforward and the contract was easy to understand and thorough. Chris was very responsive, he answered all of my questions and addressed all of my concerns. The work itself looks great. They tore up the old driveway and sidewalk and got rid of the debris causing no damage to the house or property. The crew was professional and their attention to detail was impressive. I got to review the framing before they poured, which was great for peace of mind. The end result looks great, I have no complaints and I would highly recommend Classic Concrete Design.

I highly recommend Classic Concert Design. Chris Maestro communicated effectively and delivered on…read moreevery promise made. The work and craftsmanship was outstanding and exceeded my expectations. Again, I wholeheartedly recommend Classic Concert Design for all of your concert needs.

Extremely happy with their work. Did excellent work repairing my closet rack with damaged drywall…read more Patched everything up as well. It was very fast. Totally worth it.

Kevin and his son, Cooper, were timely, courteous and professional in repairing a pesty bathroom…read moreshower leakage problem in my townhouse. Cooper was also helpful in advising me about the condition of my range hood. The cost of their service was very reasonable. I would highly recommend checking with this team if you have any repairs needed around your home!

From measuring to estimates to install- our experience was perfect! We had four bedrooms, an…read moreoffice, and a bonus room completed. Carpets removed, furniture moved, Pergo installed!

This is long, so bear with me. Overall, my wife and I had a positive experience getting carpet from…read moreFrazee. There were some glitches, however. My daughter had the company install carpet it her house and reported a positive experience, so I called Boyd whom she dealt with. After been a week I didn't hear back from them, so my wife and I stopped by the showroom. Boyd was at his office and showed us several carpet samples. He sent us an estimate four or five days later. I called him to make the purchase. The next step involved rather "businesslike" employee who came out to measure the two rooms. Boyd told me he would let me know when the carpet arrived to their warehouse. After about a week and 1/2 of not hearing anything, I called Boyd. Lo and behold, the carpet was there and had been. This was the second example of the lack of communication from the company. My wife suggested that I call Boyd to confirm that the scheduled installation would indeed happen. It didn't occur to me to do that, because I guess I''m trusting. Boyd was was out of the office. The receptionist said that she would contact the warehouse manager, who was also away from the office, and that she would call me back with confirmation. She never called me back either! I called the company the second time that day and was able to reach, I believe, Tina who confirmed that the carpet would be installed on the scheduled day. No explanation as to why no one had called me back. A couple brought the carpet out on Thursday and spent much of the day installing it. They worked steadily. They were fine to deal with other than their lack of English which was a bit of a problem. It appeared that they did a good job installing the carpet and cleaning up. I wish I had checked more closely how they replaced the furniture once the new carpet was in. Three large pieces of furniture were not put back like they originally which makes it difficult or impossible for me to use a large drawer and watch television at the right angle. As you can gather, my main problem in dealing with the company was their lack of communication. No one from the company called me back on three occasions! Nor have I heard from them with any sort of follow-up. In addition to being frustrating, this obviously makes it difficult to do business with them.