The salespeople were standing around looking bored. No one greeted me or asked if I needed any help. I just roamed around the store looking at their shoes. The Nike shoes were in the front near the door. The Crocs were closer to the back of the store. There was a pair of Nikes that I was interested in. It wasn't on sale at the store, but it was on sale at Nike.com. It's good to see it in person before ordering it online. Too bad the Nike store that was in Waikiki closed. The service at this Foot Locker is no good. The service at the Ka Makana Ali'i location is also horrible. I've gotten good service at Ala Moana and Pearlridge. read more

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Worst customer service. The female cashier that goes by "Pulehana" (sorry for the spelling or mispronouncing her name), just have a sour puss attitude. My sister and I are local and we just mentioned to her in the middle of the transcation... " do you have Kamaʻāina discount?". She proceeded to roll her eyes and just have a negative attitude during the transaction. I understand if you have a "bad day" but at the same time you want to treat others how you want to be treated. Worst attitude and cashier I encountered locally. PERIOD. read more

Love this store. The employees are always nice to me. They have a great selection in On Clouds and New Balance. Their prices are pretty reasonable. I saw some Adidas shoes at almost half off the retail! They have these Jordan shirts with palms and some kind of a pink bird. I've never seen them anywhere else. They must be exclusive. read more

This footlocker seems to usually have my size in the shoes I want. Good selection of women's Nike shoes. I am always greeted at the door in a friendly manner and the employees are always helpful and ready to assist with looking for the shoes I want. Whether I'm looking for something specific or not looking at all, I always seem to come out with a full shopping bag... lol read more

Foot Locker - Nike Air Force - has my eye on these forever - Shoe Stores Near Me - Honolulu, Hawaii

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Walked into the store with my wife and wasn't greeted by any staff. We both were looking for new running shoes and had to flag down a team member to do so as they were all talking in the middle of the store. Definitely weren't being attentive to their customers. We kept having to walk back to where the employees were all talking to ask questions it really seemed like we were inconveniencing them to other job. read more

Came here to look for new shoes with my MIL. The store has two sections. The men's and children, then the women's side. We went to the women's side. There was no salesperson on that side so when we wanted to try a specific shoe and size, I had to go to the other side to wave down a person. This person was not helping anyone, and was at the check out on her PHONE. She was quick to put it down though and came on our side. When someone came back to bring the shoe to try on, it was a different sales lady. This lady had no customer service either. Her attitude was not friendly at all. My MIL tried the shoe, and the same sales lady walked passed us, and didn't even ask us how we were doing. It's like she hates her job. I mean like okay, she probably does, BUT she could've at least given us the customer service that we would've liked. Like a simple smile and check in. Anyway, we still bought the shoes because it was nice. Honestly, I wouldn't come here again because the customer service SUCKS. I give it 2 stars just because I like Footlocker and because I'm sure not everyone that works here will suck... read more

Foot Locker - Shoe Stores Near Me - Honolulu, Hawaii

Very surprised by the reviews! The guys at the from didn't say a peep to me or my husband, maybe he is the quiet Shy type! Otherwise the customer service WAS ON POINT! for real for real. So helpful and I found my Jordan's me and my hubby actually got matching shoes:) and they were on sale! They also do military discounts which is one of the reasons I am usually drawn to these kinds of stores they are so awesome and do a great job ensuring the military gets the discount! There was so many nice pairs of high quality shoes almost all were on sale! I pretty much h knew what I wanted so we were in and out pretty quick! I was excited that my hubby wanted to a pair of Js too. He like nice shoes but these are not on the "loud" side. They look great on him! read more

This review is for this location AND for the International Marketplace store on 9.28.24. HORRIBLE customer service. I went to the International Marketplace location first around 6:30pm. Employees (2 guys & 1 girl) just standing around on their phones NOT helping or even acknowledging the customers in the store. I finally got the attention of the one guy after he got his face out of his phone & tried on a pair of sneakers, but didn't want to give the kid the sale so we left. Went to the other location only to be met with a tiny bit of improvement in customer service. Found 2 pairs of sneakers but again, didn't want to give up the sale & left. I recognize these are mostly teens but where is management? Who is supervising these 2 locations? We're not tourist and these locations are busy. Horrible examples of customer service with an abundance of lazy, unsupervised children running these stores. read more

absolutely balls to the muhfuxking bitchass youngin walls swrvice by my guy, my uncle , numero uno fighter pilot in all of okinawa , ichiban da sensei , raka faka wit da fresh kicks hailing from south waikiki , derek w. my ezperience was fucking epic, i train green berets and special forces in my spare time and "for the living." for fun at my jun fan gung fu institute located at 2745 booth road unit f link available for classes available on omarsungar.com under "enrollment and free trials" tab derek m. was able to help me find these awesome kicks ill be using in correspondabce with a sponsor ship by "ghost energy " and they even match my green dot signature, autographed with art made by yours truly . we will be having a raffle $500 per entry for that guitar, and the winner will receive a $1000 gift card to any participating foot locker. reach me at 6107264720 for details. ig @omar_sungar see gofundme.com link in my bio to support maast martial artists against sex trafficking. ((this is a new launching project launching today, to participate contact me via email and or social media book me for a live demo for free at your business by contacting me at omarsungarbooking@gmail.com read more

Foot Locker - Shoe Stores Near Me - Honolulu, Hawaii

High quality athletic shoes and gear with equally matched service. Located a short walk away from the best parking lot(international market place). All the top athletic shoe brands sold here. I shop here mainly for Jordan's and T-shirts. This location is busy quite often due to the Kalakaua Street foot traffic. No worries though. Always greeted and someone is always around to help me out and grab my size shoes in the back. The last visit I left my shoes at home. Did a staycation in Waikiki. I picked up a pair of Jordan's- 10.5 sz Pro Quick Black, on sale for $99.99 and some no show socks. Easy day! In and out. The young lady helped me out initial greeting to the purchase. They also offer military discount. I didn't ask but my hair gives it away sometimes. Will continue to stop if I'm the area. read more

Foot Locker - Shoe Stores Near Me - Honolulu, Hawaii

Pat and his staff are amazing. They are so professional and friendly. They took care of my in store pick up super quick. They are also very knowledgeable on their products. Thank you Pat for all of your help! read more

0 stars if I could!! No customer service at this store at all. And the cashier couldn't even figure out how much change to give. Isnt that the point of the register!? She was even using her phone to figure it out and still couldn't get it right! My 15 year old cousin even figured it out in his head before the cashier. You input how much the customer gave and you input it in the register. Guess she didn't do that. Also this worker kept rushing us with the sizes we need and was like "so what sizes do you need!?" Rude. Kamaaina or not, customer service needs to be provided to all customers! Will definitely be going to coroporate regarding my horrible experience! read more

For being a Waikiki store, sometimes salespeople tend to ignore the locals. But at this one, the workers there helped me before I even had to ask. The store also looked super clean and organized! I went in because the storefront was showcasing the new Vibram shoes that were 6.5 oz. Its SUPER light but doesnt show any support at all AND there is nothing light about the price! $100! Back to footlocker, very helpful and actually more helpful than OTHER footlockers around the island! read more

Foot Locker - Super light! - Shoe Stores Near Me - Honolulu, Hawaii

Staff were friendly, patient and genuinely knowledgable. We were assisted by Danielle, who returned with 3 colour variants of a shoe after I asked about available sizes. Footlocker is easily accessible and central to Waikiki. We left with $200 spent on 2 pairs and would gladly go back. 5 stars could be achieved if more sizes were stocked, especially common sizes. read more

Since it is in the "Center of Waikiki"- highly accessible and visible, we always stop in to take a looksie. It's very busy- more so than the one at Ala Moana. It's very bright inside and a long space at that (rectangle shaped). The staff members are ready to assist you-are very nice, and will give you an immediate greeting upon entering the store. Though we've been visiting for years, we just bought something last year on our annual trip. I just saw the receipt for it last night since I was going through paperwork. I bought something Hawaii (he likes U of Hawaii stuff) related at $20.00 for my husband. There is an extensive amount of athletic footwear, along the wall, and on displays in front, and there is a long bench to try on those shoes, too. There is also a good amount of sports related clothing as well. It's spacious, so unless there are lots of tourists around, should not bump into the racks. read more

Great people they really care about you! I only wanted socks but their selection was so great that I bought 2 shoes for my kids. Big thanks to the foot! read more

Very rude lady answered the phone and refused to check and see if they have the shoe I want in my size. Flat out refused. We'll take our shoe business elsewhere. Forever. read more

My poor husband had one of his slide on sandals break in half on our vacation. Could there be a worse time to have your required vacation foot wear to completely fail you??!! I saw the display of basic black and white Nike slide on sandals or $20. I've never seen them this cheap on the main land. They must really sell a lot of these here. My husband really loves Nike and this couldn't have been a better deal or timing. With the sales going on the store is crazy crowded and busy. The employees are fast however they keep things moving. We walked out, threw those old broken sandals in the garbage and went on with our Hawaiian vacation. read more

Patrick was the dopest dude . He was very kind helping me out with everything like he really cared. We had a good convo about what to get and basketball . I'll be back one day . read more

Worst. Customer service. Ever. Found a good pair of Adidas that I've been looking for for awhile, and they were on sale. Asked the clerk to see if they had my size, and not only did he dismissively refer me to someone else, but the other person he referred me to took a very long time AND pretty much tossed the pair of shoes at me when he found then and walked away. Very poor customer interaction, extremely poor time management, and I felt like more like I was nuisance whilst they were taking care of other customers instead. I will not be returning to this location, nor will I recommend it to anyone else whatsoever. Would give negative stars if I could. read more

Terrible service, these sales rep kids don't know what they are doing here!!! Do not recommend this store to anyone!

I swear the staff here are all over the place with communication. Every time I call for a shoe everyone has a different answer. Than their phone lines are always off the hook for almost half the day. So unprofessional in every way. read more

are you kidding me???? i've been in line for 5 hours i got there at 4 am i called last night to confirm you guys were getting crimsons. you guys didn't bother to tell us no crimsons when the first employees came in tell me before i waste 5 hours of my life! just tell us when the first workers get there!!!! thanks footlocker and you say its not your fault that you dont have the crimsons they came out on saturday last week you guys already delayed them to wednesday and now next week? you guys are a complete joke. you can waste anything but my time. we dont even get anyhing in return for that. hey manager i hope you see this review and understand why im so furious read more

Terrible customer service!! No one acknowledged me the entire time I was here. Don't come here!! Order online

They did not have what I was looking for but had amazing customer service! So friendly and polite which was refreshing after my visit to rip curl. Rashawn was so nice! read more

I stopped in to look for a Nike dri-fit shirt to get a price feel. I am not trying to buy anything with Waikiki prices i thought, but when I went in they had a wide selection of things at great prices. Dope shoe selection. The clothes was a different story, but hey its a shoe store. I wouldn't go out of my way to visit this location but don't overlook it if you need kicks and you stuck in Waikiki. read more

I called a few days ago to see if there was a new shipment coming in and I was told it was every Wednsday. I come in on wednsday and pretty much nothing I asked for was there. No patriots stuff at all. The only teams that they stock are mostly non playoff teams that no one wants. So don't expect any nfl stuff unless your team is garbage. Then maybe they will have it. Customer service was not bad. They need some nice employees though. Store has good layout though so gave it another star. Could be better, but alright. read more

Outstanding service, selected my shoe and within seconds a rep asked me what size I needed and was in the back looking. Very polite, and accommodating. When the sales rep couldn't find the shoe, he approached me and explained why and immediately sought out the manager to get answers. Once they figured it out, had what I needed within minutes. This whole process went down in under 15 minutes. Awesome customer service and great selection. Thanks Foot Locker team! read more

So I decided to attempt to purchase a pair of Air Jordans that were recently released in a limited edition. Knowing that the shoes would most likely be in extremely high demand and limited supply, I decided to head to the Waikiki Foot Locker well before they opened in an attempt to beat the rush...I was mistaken. People camped out. Though is was not the fault of Foot Locker for the sneaker heads beating me at my own game (the campers put in the work, they should get the shoes first), what was Foot Locker's fault is implementing a "two pairs of sneakers limit" for the purchase of these shoes, knowing the demand and limited supply they would receive. This policy should have been "ONE pair of sneakers (at least for the most common sizes 9-12)". Reason being: Foot Locker knew that there would be no problem selling their inventory for this particular shoe, and it was pretty easy to see based on the amount of people waiting for store open as well as the latent foot traffic that comes in, that there would not be a stale inventory of these glorious sneakers. Instead, the two pair limit policy meant that those who camped out would buy two pairs, obviously leaving the second half of the line (where I was) empty-handed when we came up to the line. If they implemented a one pair policy, the entire inventory would have still sold out, everyone waiting in line would have had a pair and there would be much more satisfied customers walking around (in new Jordans) with Foot Locker. Instead, you have half the amount of people walking around, smiling, and the other half walking around disappointed. I'd rather have 100 happy customers than 50 happy and 50 disappointed, especially when there isn't an excess inventory problem. Really, this is an issue of the management. It indicates to me that the manager of the store doesn't really understand the retail environment, nor can he/she do some basic analysis. The employees working there seemed polite and helpful, and were doing what they could. Other than that, that's my only gripe. They're a regular old shoe store, but I'll probably opt for another store the next time I want to buy some tennis shoes. read more

I walked in to the store no one greeted me or asked if I needed help I was looking to purchase a pair of shoes that day all of the staff ignored me and as I was leaving one of the staff asked if I needed help I looked back and said no thank you .. I will never go there again because they ignore u if they think you don't have money read more