Okay, I have been trying not to write a review because I'm not the type of person to say anything if I have a bad experience someplace on yelp, but I've changed my mind. I was in a little over a week ago to get acrylics and a pedi , and I have been to this place so many times with nothing but good experiences until now. For starters, when me and my friend tried to change our minds about getting SNS the worker would not stop trying to pressure us into not changing our "order". It made us both so uncomfortable because he wouldn't just give us what we are paying for, instead he was pressuring us to buy something more expensive(got to the point where I finally had to just say I changed my mind bc I couldn't spend that much of my money on my nails and acrylics were cheaper).
My pedicure was good, nothing wrong there, but when it came to my acrylics the job done was just awful. When putting the tips on my nails, instead of measuring to see which tip would truly fit my nail he just picked up a random tip and glued it on. One of the tips didn't end up fitting and fell off in the middle of him doing my nails, and his solution was to glob more glue on and "make it fit". The first hand he shaped was good, but when starting my second hand 2 appointments walked in, so he started to become super rushed. He used the sander on my cuticles instead of trimming them, which resulted in him cutting me 3 times, the shaping was sloppy and extra acrylic was left under all of my nails. When he was done, he didn't brush any extra powder off my hands or apply any sort of lotion/cuticle oil to my nail beds or hands either , which is something that has been done every other visit I've made(I had strange, hard dry patches all over my fingers afterwards for a day which I can only assume is leftover product of some sort).
The two of us had walked in without an appointment, I do see how that caused a problem for the workers, but if they knew about the appointments, they should have let us know that we couldn't be helped right now. The polish on my nails ended up having tons of bubbles in it, and 5 days later one of my nails already started lifting, which has never happened to me before. I have had acrylics many times and they always stay on for at least 2 weeks.
Bottom line, I will not be returning here, which makes me sad because I rlly did like this nail salon and it's so close to home. Idk what happened to the place, but it's really gone downhill. read more