I would give this -1 star if I could. My experience was absolutely awful. The technician didn't wear a mask until halfway through my manicure and I left the salon with two of my fingers BLEEDING. I am absolutely, unequivocally appalled by the service I received. I went here because it has such high ratings, but I would never, ever, ever recommend anyone else go here. Save your blood and money and find another nail salon.
I beg you--please read before you consider going here!
I arrived and asked for dip. The male technician (I didn't catch his name) wasn't wearing a mask. He sat me down in the chair and literally tossed the mail color wheel at me and said pick one out. I was thinking "okay, that was kind of rude" but just sat in the chair and picked a color.
He started to push my cuticles back very forcefully with NO lotion or oil. I was wincing a bit, but I guess he couldn't tell behind my mask. When he was done with that, I asked him to put his mask on and he did. Then he started to buffer my nails with an electric buffer, but also used the electric buffer to I guess "clip" my excess cuticles. Let me remind you that my cuticles were bone dry at this point and he was so aggressive with the buffer that not one but TWO of my nail beds started bleeding!! All he said was "oh, did that hurt?" Umm, yes that hurt?! No apology, whatever. He didn't apply any antiseptic or anything to my nails, just dabbed the blood.
After that, he put glue on my finger nail and pulled out acrylics. I said "no no no, I don't want that." He said "what?" I said "I just want dip." After a few back and forth of me repeating the service I requested over the phone when I made the appointment, when I walked in, and now at this moment, he said "oh I thought you said tip, not dip."
He did the dip fine, but at the end I had a ton of gross gunk under my nails - a combo of dirt (he never scraped under my nails at the beginning of the manicure) and congealed dip powder. I explicitly told him that there was stuff under my nails and asked him to get it out, and he literally pointed to this sink and said "wash your hands and use the brush to clean under your nails."
So, there I stood over the sink for 5 minutes scrubbing under my nails trying to get hard nail polish unstuck. Not only did I have to work for the manicure that I was paying for, but the bristles of the brush snagged my skin where he cut it open with the elective buffer and they bled again.
Then, the service was $40. Absolutely ridiculous with prices posted no where in the salon.
Let me just say I really, really just should've walked out. At every point I was just thinking, "okay, this is the last of the snafus. It'll be okay from here." But let me tell you, start to finish this was absolutely horrendous. I left with two bleeding cuts, very dry hands (he never did put lotion on my hands), and a hole in my pocket.
My story speaks for itself. Do not go here unless you want to risk just one of the things that I experienced happen to you. read more