Great office! Dr. Mahmoud, all of the NP's and staff are very professional, understanding and kind!…read moreNever wait long and love that they have a "sick side" of the office.

Unfortunately this pediatrician's office quality of care is very poor. Their practitioners have no…read moreclue how to practice medicine. They have been wrong on more than one occasion, which at one point almost caused my child's infection to become meningitis. They love to say everything is a virus! All the providers here are terrible, we have tried all of them, one worse than the next. I once was asked why I was checking my child's temperature when they were sleeping as if it was the provider's choice. Obviously it was because their temperature seemed very high and thank goodness, because I rushed to the hospital and the bacterial infection that they called a virus was almost deadly. Very inexperienced practitioners. Oh and god forbid your child is sick and nervous about being at the dr in general because they will go ahead, look you in the eye and tell you they have autism after seeing them for 5 minutes. Nope, it's not possible my child is deathly ill and nervous and is not acting like themselves. God forbid you question their expertise, they will retaliate and go as far as typing up a 2 page briefing of a visit that is completely in their favor, full of lies and things that were never said to protect themselves, the office, their creditability and their career without any awareness that they are committing a crime and exhibiting unprofessional conduct! And of course all the providers including Melissa Dean, will back each other up, even though it will be clear that one made a mistake. Their newest provider (Stacion Gibbs) used to work at a nursing home and wants to wave her power wand because that's what she's used to with the elderly. Stay away from these incompetent shoemakers. It is absolutely atrocious and horrendous that these people are allowed to treat children. Proceed with caution. A much-needed complaint to the medical board is in order.

When I went there it took a month to get my glasses. and the lack of communication was disturbing…read morebecause it was a mistake made by them.

Awesome establishment! I went here a few years back seeking contacts and the workers were amazing!…read moreIt was an older gentleman that assisted me ! He explained everything to me and even showed me how to use them properly... once I received my contacts he reached out a few weeks later to see how things were! That made me feel good it showed me that they cared most establishments don't go the extra mile and do things like that! Typically they aren't busy so you can get in and out fast!

I was Involved in a Serious Workers Comp Accident on October 31, 2007, I had Numerous Back…read moresurgeries in the Beginning. Long Story Short I went Through PM Doctors but I have Been Organization for over 10 years Now. The Staff is Always have Been Courtesy and Takes the Time To listen, IMHO you are not just another person to walk through the door. I must Admit my do Favor Dr Lai, Nothing against any other Staff there as I said Before all are Fantastic ppl. As I said Before they are like Dunkin Donuts "Because they are worth The Trip". I use to Reside in Middletown but I still make the 60 Mile Round Trip.

Only see Dr. Che Woo because the other doctors aren't worth your time. The supervisor is full of it…read moreand inconsiderate. Spent 8 years being a patient and every time I see a different doctor they would rather you suffer then to treat.

I have been a patient for 26 years. They are the best. The staff is very professional and…read morefriendly.

This happened on 8/14/24. I went to an opthamologist to make sure my eyes were healthy. When the…read moregirl started to give me an eye test, I said hang on, I'm not here to get an eye test, just to see if my eyes are healthy. I have reading glasses only, and they are doing OK. She said, Oh we do it all here. I said, you may do it all, but does medicare pay for it all. I know they pay for a health checkup. She said yes they do. After she was done, I went to another room where I waited for the doctor. When he started to check my eyes, I asked him if an eye test was covered by medicare. He told me it was. Several weeks later, I received an invoice for $50 for REFRACTION. I called the billing department and asked why I was getting billed for this. She explained that is was part of my eye test. I told her what the dr and the first girl told me. She said the REFRACTION is NEVER paid by Medicare. It's something the Medicare and your supplement will not pay. I asked why I wasn't told this upfront. She didn't know why, but that I owed it. I felt there was no way out, so I paid it. But then it started to bother me. That whole place should know the REFRACTION isn't paid by medicare and should warn their patients before they enter. So that is why I am writing this so hopefully senior citizens will not be taken by the " everything is OK, we are here to help" attitude. Ask questions, don't take for granted they are telling you the truth about everything.

My husband came in 5 days ago with chest pain. He was in…read moresevere pain and was yelling out saying his chest was hurting. Nurse Stephanie told him he needed to shut all that noise up. She was not compassionate, and very dismissive of the pain my husband was in. She should not be a nurse.

Entrance sign in was quick and effective friendly and knowledgeable. Was considerate and efficient…read more Waiting room was clean n comfortable. Staff was friendly and efficient

They have excellent customer service skills and are very kind and greet you with a smile they were…read morehelpful with all of my needs Dr Hohmann was great she explained everything to me very kind and friendlyit was one of the best experiences I've had I highly recommend them i am so glad i picked their office to go to

I will no longer go here for my eye care needs. I went in for an eye exam in November of 2021, like…read moreI do every year with this provider for the last several years. Exam went well but when I went to buy glasses, I was suddenly dealing with a "car dealership", at least that is what it felt like. I was told my glasses were over $800 after my insurance. I have paid between the High $200's to the upper $300's for years. After I objected, the price suddenly came down to the High $200's. I didn't appreciate that at all. I got a copy of my prescription and bought my glasses elsewhere. Then today, I show up with my daughter for her 8AM appointment, that has been scheduled for a year of course, to be told that her appointment has been canceled and rescheduled. She missed school in the morning and I took off of work in the morning for this appointment. The soonest they could "squeeze" us in was 11AM the same day. So I could drive home a half hour each way or hang out for 3 hours. Way to go...one mistake, o'kay. Two mistakes, and you could have done more to accommodate the mistake but didn't seem to have any interest in that. I guess you have plenty of business and you are not concerned. Not happy since you changed to Simon Eye and I will not be back. I am making an appointment for myself and my daughter elsewhere.

love, Love, LOVED my time at Advanced Family Care to receive their Inner Beauty IV Therapy with my…read moredaughter. Their online scheduling made making an appointment very easy. The office is bright, serenely decorated, exceptionally clean, and very comfortable. We were warmly greeted as soon as we walked in and felt very pampered and well taken care of. This was the first time my daughter tried the IV Therapy and they explained the whole process and the benefits of IV Vitamin Infusions. This was not my first time getting the infusion so I knew what to expect. Dr. Banfield easily got us set up which is amazing considering both my daughter and I are notorious for being challenging to successfully find a vein at the first go. We were very comfortable and relaxed during our session and even took advantage of getting additional saline to get extra hydrated for only $10 extra (it costs significantly more than that where I live). After being set up, Dr.Banfield gave us some privacy to relax and rejuvenate, checking in on us often to ensure we were ok. When we were done checking out and paying was very easy and quick. My daughter works full-time and goes to law school at night and not even 5mins after we left she told me how amazing and energized she felt and that she's convinced that this is something that she needs to do as part of her self-care...I couldn't agree more! The whole experience was professional, inviting/friendly, and custom-tailored. The cost of the services were the most affordable compared to other places I researched and there were no hidden fees or trying to upsell us any additional services or products (which I greatly appreciate). Dr. Banfield and her staff made us feel like we we knew them for years and really made the whole time fun and full of laughter and joy. This was the best mother-daughter day ever! If you haven't tried IV Vitamin Infusion Therapy I highly recommend going to Advanced Family Care to be pampered and cared for. Thank you Dr. Banfield for an amazing day with my daughter!

I am so grateful for Advanced Family Care - it's definitely the finest quality care I have…read morereceived, whether its to get me in to a booked up GYN or physical therapy and to be able after 2 yrs on my own trying to get my fibroids surgery, the concierge services is by far the best!!! My health is being taken care of well, I like the one on one and not being rushed - the services is just so personalized with attention to detail! Thank you Ms. Banfield!

After out of pocket cost of almost $1800, many many visits I find out that I probably need a total…read moreshoulder replacement and all that time was wasted. Sadly this is how most health care is run today. Perhaps the insurance wont pay for the MRI until all the Chiropractic and PT is done but its a terrible process. The staff there is very caring and maybe Im being unfair but it seems like an xray or some diagnostic imaging should have been done of the shoulder to determine the root cause of the pain since I was basically being treated for frozen shoulder when Im bone on bone with a rotator cuff tear.

Very annoyed. Typical bait and switch advertising. Responded to a Facebook ad for a $49 treatment…read moreand evaluation. All was fine until invited back two days later to review the recommended treatment plan. The office said they would coordinate with my insurance but didn't. I got a quote for over $4000 for treatment and when I checked out to leave, they charged an additional $110 for an office visit! So basically they advertised a $49 special that cost me $159 with a treatment that was not covered by insurance at all. Pretty lame approach in my opinion to health care.