Giving them 2 stars because they do a military discount & help with global immunizations for impoverished countries. Otherwise it would be 1 or zero if that were even a possiblity. I got a call from urgent care that today that my culture came back with an infection I needed antibiotics for. They confirmed this was my pharmacy. I went to urgent care on Friday and they said it was just a virus. I thought I had a uti but that looked okay until the culture results came back. So because I'm sick as a dog and don't want to wait in line on a Sunday, I called the store, used their automated service that specifically said it would be ready to pick up after 4:45 PM. I did this around 3:00 PM. Not feeling well, I pulled up to the drive thru at 5:00 pm and the woman straight up lied to me. She said it was just called in and I would need to wait 20 minutes. Why do you even have a phone service then? Seriously? I could of understood if she didn't lie and perhaps explained that they got busy or anything but a total fabrication. Have some integrity Walgreens. read more

Genuinely the worst customer service I have ever experienced at a pharmacy. Phone wait times are painfully long and refills are never done on time. The number of times I have run out of medication because they failed to tell me that didn't have it in stock to refill it is far, far too many. I understand a busy store, but people still need their medicine and need to be informed about their medicine without having to wait 40 minutes on the phone for information that should've already been provided. Absolutely horrible experience and I cannot wait to get my prescriptions moved to another store. read more

if I could rate this Walgreens 0 I would. Scripts are never filled in the time they tell you. Wait times for anything can be hours, whoever the manager of this place is needs to be fired immediately. read more

The drive though pharmacy. It is sooooo slow the young girl is intentionally moving slow . The manager doesn't care either.

Don't bother making an appointment for your vaccines. They have no concept of time except their meals and breaks. I am still sitting for my appointment 15 minutes beyond the actual appointment time and they haven't even gotten the vaccine out of the fridge but darned if one of the 2 cashiers didn't walk out on her break. This pharmacy has always stunk but it continues to get worse with each visit. Time to switch pharmacies!!! read more

I wish I could leave 0 stars. Been on hold for almost an hour with "one called ahead" of me. My fiancé needs his inhaler or his lungs will seize and we tried to fill a two weeks ago and was told it was too soon to pick it up. DO NOT USE THE PHARMACY HERE! They make you wait in person and over the phone. Worst experience. read more

Walgreens - a call on the phone - Cosmetics & Beauty Supply Near Me - Smyrna, Delaware

Just got done with surgery. In an insane amount of pain. Pharmacy workers decided to stand around and not do a single thing and just talk. INSTEAD OF FILLING MY PAIN MEDS. SMH do better or get another job/career waited 45 mins for a single prescription read more

This Walgreens is built like all of the Walgreens in this area (and most of the others). You can get almost anything from Walgreens. For my NY folks, this is Duane Reade (smile). Walgreens is a great store as if you have a cellphone, you can get tons of points and get quite a lot of cash back!!!! I get cash back just for walking & buying my regular products from them. I love that! Just last week I got $35.00 cash back for previous purchases. I normally hold all of my points to buy household essentials. This Walgreens is equipped with a Pharmacy that has a drive thru window, Photo Shop and Western Union. This location also has an extensive frozen food section that I really like. I am only giving this location 2 stars for the following reasons: 1). They are generally not at a register, so you do not know which register to check out from. 2). When you go to the Pharmacy, they have you telephone number and yet you still have to tell them to use your discount card (that is connected to your card). 3). There has never been a time that I have not had to wait A VERY LONG time for them to refill my prescription, or to wait in a line. I can be exhausting if you do not feel well. 4). The Pharmacy customer service stinks! They are not friendly. I fault management for this as this staff seems overwhelmed. I could go on.....but who has time? There is a location in Dover that I prefer, but had to come to this location this time to have filled as it was on my way home :( read more

I have been waiting in the drive thru for 45 minutes. I finally pull up to the window and I'm told they are short staffed and it will be another 10 minutes before she can help me. Her attitude was one of indifference. There are 10 cars behind me. I can't drive off because I need my prescription. This is unacceptable because it's not the first time I had to wait. Stay clear of this location. read more

Consistently the worst pharmacy I've ever seen. To be clear, I only go there to drop off/pick up prescriptions for my 80 y/o mother who refuses to change pharmacies. I myself would never contribute a dollar to this joke of a business. Dropping off a prescription? Hope you have 30 minutes to wait in line. Picking up? Same thing. If they can even find it. There is no time of the day you won't wait 30 minutes in line. And God help you if you actually want to drop off your prescription and wait for it. Be ready to sit there an hour and a half. The staff are the most frustrating, slow, unintelligent people I've ever had the horror to witness. They're so disorganized they usually have to search for 5-10 minutes before they find your prescription. To summarize, steer clear of this place and save yourself lots of time and frustration read more

The pharmacy can not keep up with the amount of customers they have. I am always waiting over 30 mins to just drop off a prescription.

This is the worst pharmacy you will ever go to Be prepared to wait a long time even if there is no one on line Four spots for cashiers to serve you but it does not matter how busy it gets you will only ever get one person to server you Don't waste your time read more

I give this pharmacy and Walgreens 1 star due to the inability to give it 0. This is the most poorly ran pharmacy I have ever been to and I have lived in multiple states. They are dealing with people's lives here and all you get is "I am sorry for the inconvenience". If you can not manage this part of your operation maybe you shouldn't offer it. read more

No matter if you go in our use the drive thru the wait is always ridiculous. They are out of stock on common medications frequently. The staff seems to make an effort but it is just not good enough. No matter how much you complain to management, complete the survey or contact corporate it doesn't get any better. I have waited in line for over an hour just to talk to someone several times. read more

I give this pharmacy a big fat zero. The wait time is ridiculous. The staff is incompetent and the pharmacy is very poorly ran. I will be switching pharmacies immediately. read more

I'm on hold as I type for the pharmacy dept. Been on hold for 20 min waiting to speak to someone. It's just as bad when you go in person to get a prescription. They need to really work on this long wait periods for customers. read more