Everyone who works there is customer friendly and the professionals are wonderful. The eye…read moreexaminations are thorough and you get quite an education while it's going on. You get great help choosing frames, too.

Awesome staff and Very freindly and helpful And the doctor I…read morehad was amazing she helped with all of my questions and very down to earth and very clean offiice they girls up front were amazing as well

The exam went as expected but when I asked for my prescription I was told it would cost me $40.00 …read more Demanding it in front of a waiting room full of patients was embarrassing and a form of intimidation. I paid it but I would never return to Halpern again and definitely would never recommend them to anyone. They should also warn patients that they use this practice of extortion.

Dr. Ryan always takes his time to make sure my script is as good as it can possibly get so I went…read moreto Eye Specialists for an exam even though I can't buy glasses there. He introduced me to Dr. Dave Creech to talk about LASIK. He had me at hello! I went home and epoxied my broken frames together and 2 weeks later I had the procedure on October 12th. The staff was phenomenal. They set up a script for a few valium from the Pharmacy inside Eden Hill to help if you are nervous. I was treated like a VIP while I was there and the procedure itself was 7 MINUTES. I could immediately see better when I walked back to the exam room from the procedure room, and went to work the next day! Today I am 20/15 in both eyes and I am seeing things I never knew existed. Goodbye eyeglasses and contact lenses, and hello to spending that money on killer sunglasses.

Ladies at the desk were rude. I had to stand and wait for them to finish eating their meals before…read morethey would even speak to me. They then let me pay half my bill and sent me to their other office down the street to pay the rest of the bill. Ladies at the other office informed me that they could've taken payment for whole bill

when I go to the Action on Governors Avenue, they are free nice and polite and pleasant people. My…read moreweight does not be that long. They do have a lot of things going on different tests and stuff so you just have to be patient and wait your turn to be called. He just has to be patient.

Wish I had checked this site before going there! Received a basic prescription from my eye doctor…read morefor reading glasses and did not go to the optical store in the doctor's office (for good reason). I had the prescription filled at Boscov Optical and after 4 weeks I called them to see if glasses were ready...they were not! After asking if they were coming from China, the person said "yes" and laughed. Guess the joke was on me....go there at your own risk.

I had my eye exam done at my regular doctor but the optical personal at that store were pushy and…read moreprices were marked 50% higher on frames then competition. Upon searching and asking around I was directed to Boscov's optical where I made an appointment for new glasses. The store was clean, the staff was adhering to covid 19 cleanliness protocols. I asked for assistance in selecting frames and was not disappointed. The staff helped me find frames that matched my old pair of glasses and fit my facial features. I was not rushed and during the write up of the new glasses I was told about all the options for my lenses and given very clear (layman's terms) what each option did, how it can help, and if my insurance would cover it. I can not express how friendly and courteous the staff was, specifically Nyeisha. She was so knowledgable and friendly I would definitely go back there again for my glasses!

Dr. Berman gets it! He treats his patients like they're one of the family. He really listens to…read morewhat you have to say and offers solutions, even when it comes to billing. His staff knows how to properly schedule an appointment as well. No waiting for hours to be seen. I have always been in and out in less than an hour, and that includes the time it takes to try out new glasses or contacts. I have been going to Dr. Berman's for over 10 years and have never had any problems. He also sees children and both of my kids are as happy with him as I am.

Update: my glasses were finished and ready to pick up in a few days. Picked them up from the…read morereally nice manager. They fit perfectly and are very comfortable.

Service is always consistent. Love quality of my Glasses. Associates very friendly and…read moreknowledgeable.

Was ignored while the people who were supposed to assist me laughed at videos on their phones…read more Came in for pickup for first time. the kiosk said I didn't have to sign in unless I had an appt so I stood and waited by the desk. The receptionist was on a business call. After standing there a few minutes, another receptionist told me if I was there for pickup I'd go behind me. The two women had been laughing at a cell phone video the whole time I had been waiting. I moved to standing right in front of one of them and she stayed on her phone. (The other one was now helping someone) Finally, I said, "do I go here for pickup; do you help me with that?" and she acted like I was being totally rude and inconveniencing her. Don't ignore people unless you want bad reviews!

I recently visited Dr Doyle at DEC. My visits were prompt and thoughtful. The office staff were…read moreattentive and caring and my experience was exceptional. Ultimately, I have undergone cataract surgery that was 100% successful. Thankyou Delaware Eye Care

Long wait to be seen. A routine exam takes 3 hours as a rule. You wait in the waiting room for an…read morehour and then you wait in the dilation room for 30 minutes or so.Then you wait in the exam room to see the doctor. Staff can be seen in the hallways talking and giggling.

My initial transaction with Sears Optical went fairly smoothly. My daughter had her Eye exam,…read morechose her glasses, ordered her contacts.....smooth. The problem occurred months later when I went in for a routine tightening of her glasses. On the second day of school (3 weeks ago) she complained to me that her glasses were fitting a little loose so we took them in for an on the spot adjustment. They adjusted the glasses and they fit better, but since my daughter had her contacts on at the time she didn't notice that in adjusting her glasses they somehow "erased"the prescription. She noticed this on the second day when she wore them and realized that she couldn't see through one side. We returned to the store that day and explained this to the acting manager. He attempted to clean them and when that didn't work came to the conclusion that the prescription had been erased from the lense and that new lenses would have to be ordered. He mentioned that he wasn't the official manager though so he'd leave a note for her suggesting that she replace the lenses as it was their mistake. I called the next day to check on the status and was told the manager wasn't in, so I left a message. On the 3rd day I called again and was told that the manager was unavailable and asked if I'd like to leave a message(come to find out the manager was actually on maternity leave...so when should I have expected her to call me back?) I told the person I was speaking to about my situation and she told me that she had gotten the approval from the manager prior to my call to get new lenses sent in(but she didn't have the common courtesy to call me and let me know...I was told the glasses should be available in 3-7 business days...after which I began calling each day afterward because my daughter is not used to using her contacts everyday and it was getting uncomfortable. She found her last pair and has been alternating, but that prescription is currently too weak, so it helps a bit, but not completely. When I called last Thursday they told me that they called the lab and the glasses/lenses must be "LOST IN TRANSIT" and that they were reordering them with a rush in delivery and I should have them today at the latest. I just called them this morning (again, they didn't call me with an update) to find out that the lenses came in "scratched" and had to be reordered AGAIN....WTH? First off, how unprofessional are they, not initiating contact with me when this entire mess has been their fault from the start...and secondly what kind of company takes this long with a simple lense replacement. What if my daughter had no other glasses or contacts? How could they let something so simple get so out of hand? And all I get is a weak sounding apology...I simply cannot believe that they've allowed this situation to get to this point without putting in any significant effort to truly rectify it. Needless to say, I will not be returning for future eye care or glasses as I have no faith in the work they do or how they treat their customers. I've looked up Sears Optical reviews online(too little too late) only to find that they have multiple cases and complaints against them for their shoddy business practices and customer service