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    Eye To Eye

    5.0 (1 review)

    Services - Eye To Eye

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Eye To Eye Photos

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    11 years ago

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    Simon Eye - Dover

    Simon Eye - Dover

    (3 reviews)

    They have excellent customer service skills and are very kind and greet you with a smile they were…read morehelpful with all of my needs Dr Hohmann was great she explained everything to me very kind and friendlyit was one of the best experiences I've had I highly recommend them i am so glad i picked their office to go to

    I will no longer go here for my eye care needs. I went in for an eye exam in November of 2021, like…read moreI do every year with this provider for the last several years. Exam went well but when I went to buy glasses, I was suddenly dealing with a "car dealership", at least that is what it felt like. I was told my glasses were over $800 after my insurance. I have paid between the High $200's to the upper $300's for years. After I objected, the price suddenly came down to the High $200's. I didn't appreciate that at all. I got a copy of my prescription and bought my glasses elsewhere. Then today, I show up with my daughter for her 8AM appointment, that has been scheduled for a year of course, to be told that her appointment has been canceled and rescheduled. She missed school in the morning and I took off of work in the morning for this appointment. The soonest they could "squeeze" us in was 11AM the same day. So I could drive home a half hour each way or hang out for 3 hours. Way to go...one mistake, o'kay. Two mistakes, and you could have done more to accommodate the mistake but didn't seem to have any interest in that. I guess you have plenty of business and you are not concerned. Not happy since you changed to Simon Eye and I will not be back. I am making an appointment for myself and my daughter elsewhere.

    Halpern Joel OD

    Halpern Joel OD

    (1 review)

    I am an "out-of-town-client" that experienced a superior / initial consultation followed by…read morehorrible follow-up service @ Halpern Associates. In a nutshell, I travel from Fairfax, VA to visit my elderly folks in Dover, DE on an alternating weekly basis. During a recent visit, I accidentally tore a contact lens and needed an immediate replacement. Halpern Assoc. accepted my request for an appointment on 5/15/12. I enjoyed my experience so much, that I decided to purchase both new glasses and contact lenses after my initial consultation. At the conclusion of my evaluation, I was provided with two new contact lenses and I both paid for my (initial) lenses and new glasses. Dr. Halpern supposedly instructed me to call him directly to confirm my lenses were acceptable after wearing for one week - so he could provide me with the additional lenses. Apparently I misunderstood. Additional lenses were never sent to me after a month without any communication, I re-established communication on 6/13/12 to relay my concerns. Additionally, after speaking with Dr. Halpern (on 6/13/12), my glasses were not ready for pick-up either when I visited the S Govenors La. location on 6/15/12. I learned during this second visit that my glasses were not ordered until 6/13....AND that my contact lenses were to cost me an ADDITIONAL $320.00, which I hesitantly paid for on 6/15/12... To date, I have a supply of contact lenses ample for one year. I have yet to receive my glasses and have spent in excess of $800.00. This type of carelessness warrants NO REPEAT BUSINESS. I could have had the same procedures performed & received my final products in less that a week for LESS THAN HALF THE COST than Dr. Halpern's practice charged me in the Washington, DC area. BE SURE TO ASK ABOUT ALL PROCEDURES & RELATED EXPENSES BEFORE DOING BUSINESS WITH HALPERN ASSOCIATES!! If the back-end of my transaction was performed much more quickly / and with ample communication, I would have had a MUCH better customer experience. Unfortunately, the poorly trained personnel & unambitious staff has cost Dr. Halpern any future business on my behalf.

    Eye To Eye - optometrists - Updated May 2026

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