I wish I could leave a no star review…read more They make you return to their office 4 and 5 times just for your annual exam. They are all about pushing their favorite contact lens brands (try this, try that), here's another brand we want you to try, now come back in 2 weeks. Always wanting you to make another appt. They don't call you back when you leave a message. I asked them to email me my prescription so I could just order my contacts myself from online. They told me their email doesn't work! Well apparently their USPS doesn't work either because I never received the prescription in the mail either. Fed up with this place! Me and my husband are going somewhere else. They are all about charging your insurance for office visits, 4, 5, and 6 times.

Was a patient here since 2018. In 2025, they charged me for a contact lens fitting, which was…read moreactually covered by my vision insurance. They filed claims for all services provided but refused to file the contact lens fitting. They said I was using non formulary contact lenses and my fitting wasn't covered. Had to get my vision insurance involved who instructed them to file the claim and they filed an internal grievance about DECC. Took forever to get my refund after my vision insurance paid them for the contact lens fitting (vision insurance filed a second internal grievance about DECC about the refund). Total experience took 3 months from eye appt to refund. Ridiculous. Won't be returning. Be careful with this place.

Great service and friendly staff! High quality products. Didn't have to wait a long time to be seen…read morelike other offices.

Dr. Rudo was amazing with my son and myself. The owner is a scam artist and told me the insurance…read morewould cover my frames he never and submitted the claim. Glasses are to expensive and when speaking with the owner about insurance he didn't want to hear it. He took $1,100 from me. Don't waste your money!

You receive excellent attention through the whole visit with every one you come in contact with…read more Dr. Creech and Dr Getz are the kind of doctors you feel I actually do care about you. Usually, I make a habit of not complaining about anything;I don't think it's healthy. However, I believe it's important to give praise were praise is due and I highly recommend this entire establishment.

I have purchased glasses on 3 visits and have gotten excellent service . Finished my Doctors exam…read morewalked in and was taken care of immediately and found them very helpful in my selection. Scott J.

I've been going here for 20 years. I get a yearly eye exam and had my cataract surgery done by…read moretheir associates Advanced Eye Care. I appreciate having yearly exams and the office has some up-to-date instrumentation for viewing the retina and behind it. The staff is friendly and efficient. The doctors explain everything thoroughly. While the eyeglasses are not inexpensive, I have my serious work pair made here (a combination reading and computer lens) because I depend on them for detail reading work. I feel good about getting yearly exams to make sure my eyes stay healthy. If there were a problem, one gets referred to their opthamologist associates. As we get older, there are many potential eye problems so a yearly exam and being able to call someone if there is an emergency is important.

Entire staff was polite and professional. I have some eye issues, and they took a lot of…read moremeasurements and did a thorough exam. And not a long wait in the waiting area either.

A big shout out and huge Thank You to An Optical Galleria in Centreville!!! All of the online class…read morework took a toll on Tanner's vision. Not only did he get in for an appointment (thankfully there was a cancellation) but he had new lenses in 24 hours! Pick up my new "office" prescription today and cannot wait to use them tomorrow!!

I have been a patient of Optical Galleria in Centreville for several years. I considered them MY…read moreEYE DOCTOR. They have beautiful frames there. Great service. I had my eyes examined there twice. I have purchased 4 pairs of glasses from them totaling over $2,000. When the nose piece broke on my $500 plus sunglasses I asked it they could repair them and the sales person said NO without even taking them from my hand to look at them. I bought a replacement pair from them for $500. Yesterday I called Optical Galleria requesting my pupillary distance. They REFUSED to provide me with that part of my MEDICAL record. They told me a LIE about liability. I looked it up! I will NEVER RETURN THERE.

This is what an eyeglass experience should be! Customer service at it's very best! Professional,…read moreknowledgeable and friendly staff. they bring the frames to you and make informed, professional recommendations. They even did the leg work for my out of network vision insurance benefit claim. On pickup day the optician placed the new glasses on my face, checked the fit and made necessary adjustments based on his findings. No more "self-serve" strip mall chain eyeglass stores for me. This is how it's done!

The people that work there are very friendly and kind. I wish there had been more choices of frames…read moreto pick from. I think I could have gotten something I like better had I gone to another store, but service is important too and that's what I got. I would go back, but next time I would shop around too.

Horrible customer service. Terrible attitude from front desk personnel. Cassidy, the Manager is…read moreextremely unprofessional. I have chosen to drive 2 hours back to the Annapolis location instead of going to this location.

Had a great exam, and then bought my glasses there. I am so happy with them (progressive lenses)…read more Not cheap, but well worth it.

Clean place, nicely set up, very confused about prices, eye exam was very rushed, but ok , was not…read morefully aware of my eye exam options, I was on time for my appointment, they were not.. had to order my glasses, we will see what happens.. !

After my last review I had to update it to reflect the corrections they made in my glasses and now…read moreI can see everything quite well! Although it should have been done the first time, I'm thankful for what I can see now!