***UPDATE SEE BOTTOM…read more I went to the Dover Center in December - While I was on vacation - so I didn't have to use time off from work! I saw one of the Doctors. THE POSITIVES: The assistants who do your initial eye exam (not sure of their title) ie. "Cover your eye & tell me what the letters are that you see" are always super sweet and so are the front desk associates. THE NEGATIVE: The doctor that I seen. First the lady comes in followed by an associate who doesn't even speak nor is she introduced. I have been having tearing out of my right eye for months and I explained that to the doctor - it was abnormal and I was at the point of having to keep tissues to wipe my eye constantly as it was getting worse. The Doctor insisted nothing was wrong with my eye and that perhaps she could prescribe me some eye drops for allergies but she saw nothing. Her initial look through of my eye was apart of my normal exam. After stressing to her the severity of the issue and the gradual increase in tearing AND that a bug subsequently flew in my eye possibly making it worse she made no attempts to look at my eye further and determine the cause of the issue. Is it really allergies? Is it dry eye and my eye is exerting additional tears to supplement? Or is it something else? Who knows because she made no attempts to figure it out. She came in with no pleasantries which is fine if you want to get down to business but I realized in the end her only intention was to get in and out to her next patient - they must have really tight bookings to my detriment. I did a survey after the appointment and described my grievances but of course no response.. The front desk associate apologized though - as I mentioned they're professional. TODAY: 2 months later guess whose eye issue escalated *raises hand* - MINE. Now instead of just tearing, the tearing first of all has escalated to non stop, my eye is stuck closed in the morning when I wake up and I have cases of blurred vision in the morning and blurred vision from time to time through out the day out of the one eye. I had to call the emergency line and leave a message on Sunday because of the severity when I woke up and thankfully the on call Doctor which happens to be someone different than whom I saw at the appointment called me back in 3 minutes. I was very appreciative as I didn't expect to be called back especially not that soon. It was 7:30 in the morning and as a result or that kind of professionalism I will be giving this place one more shot. I hope this proves to be fruitful. My issue is that I now have to use 2.5 hours of sick time from my job and pay another $25 co pay for something that should have been handled in December. Come on now - not fair - I was proactive - and no one tried to make it right with the survey I submitted. A simple apology would have sufficed. ***Update - Yesterday's experienced was completely different. The front desk associates and assistants who do your initial eye exam were amazing per usual. I was able to speak with the person who overseas the customer service reviews and she was understanding. She realistically has to do research to determine the root cause of my concern so without taking sides she apologized for my individual experience which I appreciated. The Dr. I saw this time also stated he didn't see anything abnormal with my eye even though my symptoms escalated (thank God) but the difference is he actually looked (again to be fair the other doctor looked but it was a routine eye exam look not a look that pertained to the issue I expressed with excessive tearing) and he addressed my concerns answering my questions and explaining some potential causes in the environment and with the work that I do all day. I left with an understanding and that was absent my previous visit. All in all I wont hold this entire place accountable for 1 - 2 ppl (I also had one other experience a while ago but ill leave that one alone). Things happen I felt yesterday they made it right with the exception of me having to pay a $25 co pay and use sick time to come back in. Thank you

The Dover location I would give a 5. The Smyrna location and Dr. Kim Ho I would give a zero if…read morepossible. I have never been so embarrassed in my 62 years. I was referred by Dover to Kim for excessive eyelid skin. In a 2 minute appointment her exact words were "yeah, I'm not seeing it". I left with a sample eyedrops and a $5 coupon for Pataday. I spoke with the Smyrna office manage who said she would call me back she was rude and said after she pulled my chart

Dr. Ryan always takes his time to make sure my script is as good as it can possibly get so I went…read moreto Eye Specialists for an exam even though I can't buy glasses there. He introduced me to Dr. Dave Creech to talk about LASIK. He had me at hello! I went home and epoxied my broken frames together and 2 weeks later I had the procedure on October 12th. The staff was phenomenal. They set up a script for a few valium from the Pharmacy inside Eden Hill to help if you are nervous. I was treated like a VIP while I was there and the procedure itself was 7 MINUTES. I could immediately see better when I walked back to the exam room from the procedure room, and went to work the next day! Today I am 20/15 in both eyes and I am seeing things I never knew existed. Goodbye eyeglasses and contact lenses, and hello to spending that money on killer sunglasses.

The exam went as expected but when I asked for my prescription I was told it would cost me $40.00 …read more Demanding it in front of a waiting room full of patients was embarrassing and a form of intimidation. I paid it but I would never return to Halpern again and definitely would never recommend them to anyone. They should also warn patients that they use this practice of extortion.

They have excellent customer service skills and are very kind and greet you with a smile they were…read morehelpful with all of my needs Dr Hohmann was great she explained everything to me very kind and friendlyit was one of the best experiences I've had I highly recommend them i am so glad i picked their office to go to

I will no longer go here for my eye care needs. I went in for an eye exam in November of 2021, like…read moreI do every year with this provider for the last several years. Exam went well but when I went to buy glasses, I was suddenly dealing with a "car dealership", at least that is what it felt like. I was told my glasses were over $800 after my insurance. I have paid between the High $200's to the upper $300's for years. After I objected, the price suddenly came down to the High $200's. I didn't appreciate that at all. I got a copy of my prescription and bought my glasses elsewhere. Then today, I show up with my daughter for her 8AM appointment, that has been scheduled for a year of course, to be told that her appointment has been canceled and rescheduled. She missed school in the morning and I took off of work in the morning for this appointment. The soonest they could "squeeze" us in was 11AM the same day. So I could drive home a half hour each way or hang out for 3 hours. Way to go...one mistake, o'kay. Two mistakes, and you could have done more to accommodate the mistake but didn't seem to have any interest in that. I guess you have plenty of business and you are not concerned. Not happy since you changed to Simon Eye and I will not be back. I am making an appointment for myself and my daughter elsewhere.

Long wait to be seen. A routine exam takes 3 hours as a rule. You wait in the waiting room for an…read morehour and then you wait in the dilation room for 30 minutes or so.Then you wait in the exam room to see the doctor. Staff can be seen in the hallways talking and giggling.

The technology at this location is fantastic - the staff runs your through a number of machines,…read moreand they explain what each of the machines is measuring, then the doctor comes in, great "bedside manner" and gives you frank assessments and options... It's a busy practice, but I'm glad that they're my eye doctors...

Had a scratched cornea and my regular eye doctor was not available. Eye specialists took me as a…read moremedical emergency. From the moment I called to end of my visit with 2 different doctors I was treated wonderful. The whole team there was amazing even dining the lights to protect my eye. I can't say enough about this doctors, staff, receptionist and will definitely be using them in the future.

I was fortunate enough to be referred (after my Ophthalmologist's Office allowed me to go blind in…read moreone eye).. Dr Singh jumped right in to find what caused the blindness in my one eye, and he prevented me from going blind in my good eye. Dr Singh makes you feel confident leaving all your ophthalmology care to him!! He always has your back! I had to have a few injections directly into the scelera of my eye, and I was thinking I'd faint dead away but I never even felt the needle one bit! It was a breeze! Dr Sing is so very experienced that he always knows what he is doing and the how to perform all procedures painlessly. He has a wonderful personality that makes you just love him! I highly recommend him and his friendly Office!

When I found out that my cataracts were going to have to be removed, I searched out a new…read morepractitioner. My first criteria was that they were associated with Wills Eye Care. After some on-line research, I made an appointment with Dr. Cutney and was 100% satisfied with her knowledge and the caring demeanor of she and her staff. Two surgeries later, I live in a crystal clear world without the need for glasses that I have worn for over 60 years! Dr. Cutney is an awesome surgeon who truly cares and that is a rare combination. Plus, Jennifer and Rosemary are top shelf. Hope you never need her services, but if you do, do not hesitate for a minute!

From the owner: We Understand How Important Your Eyes Are To You. Here at…read moreCataract & Family Eye Care, you can expect a personalized experience from the moment you enter the office. Our friendly staff and Wills Eye-trained comprehensive ophthalmologist will make you feel comfortable while providing a thorough eye examination and offering state-of-the-art eye diagnostics and treatment. Dr. will communicate her findings to you and answer any questions that you may have about what treatment is right for you. A Board-certified ophthalmologist, Dr. Cutney performs cataract surgery and laser vision correction surgery at the Wills Eye Surgery Center in Cherry Hill and at the Surgery Center of South Jersey in Mount Laurel. She is fully compliant with the American Board of Ophthalmology Maintenance of Certification program. Areas of special interest include minimizing spectacle dependence after cataract surgery, treatment of glaucoma, and management of ocular surface disorders including dry eye syndrome. She is fully trained in the use of presbyopia-correcting intraocular lenses, including Tecnis multifocal, Restor, and Crystalens implants. She can truly customize your cataract surgery by discussing astigmatism correction options with you, including toric intraocular lens implants or limbal relaxing incisions. She is certified in laser vision correction techniques, including LASIK and PRK, VISX laser, and custom wavefront treatments.

I was referred to Dr. Jaoude for cataract surgery. I was pretty apprehensive because I also have…read moresignificant macular degeneration. First, the office staff is professional, kind, thorough, pleasant. Dr Jaoude provided excellent explanations and was very reassuring. The surgery center was also great care. All in all, a procedure I was dreading was problem-free. Best of all my vision is so much improved I can't believe it!

To start, the office personnel are happy, helpful, skilled, they ac smile at you!…read more They have more machines for eye care than any of the offices I have been to. They will definitely find out any problems with your eyes! Then when I was only diagnosed with dry eyes. The Dr gave me this fabulous eye drop, that actually improved my vision. I have tried 5 different kinds of eye drops, but nothing like what she gave me. Ivizia. Preservative free. A real eye changer. So glad I found them, I'm hooked for life!

Did not even get to make an appointment. They are booked out for new patients for over a month…read moreeven for (what they call) retinal emergency exams. Instead they tell you to make sure you are seen today because it's an emergency and they provide you #s for other practices that are also booked out for a month? Crazy and certainly not empathetic!

Really a skillful, caring, capable surgeon and a great doctor. His staff in Dover and Milford are…read morealso top-notch. We've had some regrettable experiences with another Dover provider, but Dr. Manifold was able to repair that.