The appointments are kept in a timely fashion. The staff is…read morefriendly and very capable. Newest technology is used for eye exams and testing. Dr. Nguyen is very knowledgeable and has a great "bedside" manner. I have been a patient for a few years now and do not intend on any changes.

The appointments are right on time. The doctors are knowledgeable and the fitting department is…read moregreat. All around good service.

Dr. Nguyen and all the staff at Sussex Eye Center are wonderful. They're personable and efficient…read morewithout being brusque. They find just the right balance of being friendly and getting the job done quickly to keep appointments on time. Even when I arrive early for appointments, I rarely wait more than a couple of minutes. Once when I was there, the power went out due to a thunderstorm, and the technician, doctor, and receptionist all apologized to me for the appointment taking so long, as if they were at fault for the testing equipment not working without electricity. They value my time. One thing I really appreciate is that every time I have to use one of the testing machines, the technician always reviews the purpose and procedure of the test, in case I don't remember everything since last year. I appreciate that insight into how anxious a patient may feel in a dark room with an intimidating piece of high-tech evaluation equipment. I also like the way the doctor gives me the results immediately instead of sending them to me later when there's no one to explain or answer questions. Another thing I really like is something they don't do. I don't wear glasses, even though glasses might help a little bit in some circumstance (e.g., night driving, which I almost never do). Since I'm not having any problems, no one makes me feel pressured to buy glasses that I'd probably never wear. I feel as though I'm dealing with health professionals, not sales reps working on commission. I don't want to feel like I took the car in for an oil change, and now I'm being coerced into getting a brake job. If Dr. Nguyen ever does tell me that I need glasses, I'll get them feeling confident that it's a medical decision, not an up-sell. Bottom-line, although I live closer to both Salisbury and Seaford, I'll continue to drive to Georgetown to Sussex Eye Center because I trust Dr. Nguyen and the staff with my vision and overall eye health.

They were a bit busy when I arrived, but all went well after being checked in. The technician and…read moreDoctor were very nice and respectful and explained everything as the testing, exams and fitting progressed very nicely so you understood what was going on. When purchasing glasses, everything was well explained as well. Just wish I had the names of the technicians to share, but only knew the doctors name. This was mostly out of pocket expenses, but reasonable having used other Eye Care Centers in Delaware.

Envision is my favorite eye care place! Dr. Catherine and the entire staff are simply the best!read more

I have been a patient now for three(3)years. I have had Dr. Miller give an explanation more than…read moreonce on my condition of my eyes. I know you think that this is always automatically given. Dr. Miller is an Eye Dr. That is stellar in comparison to other Drs of Eye Study. Young, Enthusiastic, and personable and presice. She had given information to me that others have not, and I researched. Her staff, is so personable in helping you forth in making another appointment or choosing the best pair of glasses to accent your wellbeing! Rhoades

Awesome all around quality of office and staff! Wonderful, friendly, knowledgeable... so very…read moreimpressed when Laura the optician went the extra miles to help get the benefits deserved!!! Outstanding job! Couldn't be happier after years of going to Dr Rios, having cataract surgery done by one of the best around, so super pleased it's impossible to convey what a great place this is to ensure your best eye care from start to finish. Thank you so much for being there for me... very much appreciated!

Lets start with the fact I had to wait 45 minutes for my appointment- From there just downhill. The…read moredoctor was nice but overly incompetent. I left with a prescription for my contacts. I asked her how long the contacts take and she said 1-2 days. I waited 4 days and no one called to say the contacts were in- There is no direct number to the actual store so you get a customer service rep who is not even on the premises. She is the one who told me the contacts were in. The store never called me and when I called they said "we were with customers so we didnt call" Last time I checked I was a customer as well. I got there just in time before closing and they had an attitude. The final straw was the fact that the doctor gave me the wrong contact prescription - as I started having headaches. After making a contact appointment at DE Eye Institute, I was informed that my prescription was incorrect and my eyes were over refracted causing headaches! My advice/ stay away from this optical place. They are rude and incompetent-

first time I had to ware glasses I went to Simone Eye in in Rehoboth. They were so helpful. Talk to…read moreme through the process encouraging me to come back for any problems. IAmber and the girls were fantastic.

Today we had our first experience with Ocean Eye Care & had the lovely Dr. Rachel Hartman. The…read moreoffice is on the second floor of the building with elevator access. The space is very clean & inviting! We were seen promptly, & my daughter was given A+ treatment! From the initial exam to finishing up our appointment, our experience was very professional and welcoming. I definitely recommend to anyone in Sussex County looking for their new eye care team! Thank you, Ocean Eye Care!

They got my prescription wrong put the wrong lens in the wrong place because my eyes are different…read moreprescription. Also couldnt fix my glasses because pet destruction is not part of the warranty.

The eye exam was great, seemed very thorough, detailed, comprehensive & professional…read more Ordering & getting the eyeglasses from them, however, was a horrendous & aggravating experience. What was supposed to take 3-4 weeks took over 9 weeks with over a 1/2 dozen excuses over that period of extra time, & although I was offered a free pair of glasses as compensation, which I accepted, & specified a certain type of lens (basic sunglasses, not prescription) & picked out a frame that fit well, what I got was a damaged demo/display frame & a cheap imitation substitute brand lens. Their excuse was, the sunglasses were complimentary... & now I have to spend yet another ~3 hours driving to & from to try to get that fixed, with no guarantees. If I had only known... next time, I'm going elsewhere to a (more) reputable & competent facility!

Beautiful office, professional staff, and great selection of glasses!!! Dr. Biddle and Dr. DeMott…read moreare the best in Delaware!!!

Went for Botox 2 months ago and I still have unacceptable peeking that the doctor stated would go…read moreaway in 2 weeks. I look like a freak. I've had Botox done in the past by another doctor and never had this issue. I also had to listen to him lecture me about being healthy--apparently assuming that I sit on my butt all day eating bon bons. I will not go back and will not call to have him try to correct because I would not trust him to do anything again after this.

As always I love Dr Malek and his staff! I have been going to him for almost 15 years and all of…read morethe surgery he has given me has been nothing but his best! I highly recommend this man if you have any skin cancer surgeries he's the best! Wonderful bedside manner! Knows his history very well so don't be surprised if you get a history lesson with the visit!