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Edward S Jaoude, MD

5.0 (1 review)

Services - Edward S Jaoude, MD

Eye surgery

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2 years ago

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Delaware Eye Clinics

Delaware Eye Clinics

2.6
(17 reviews)
0.1 mi

I made an appointment with Delaware Eye Clinics due to a concern with my left eye that my…read moredermatologist pointed out to me. My former eye doctor didn't have notes from the fall so I contacted Delaware Eye Clinics. My appointment was Friday. I walked in and the office was very crowded. Patients started to be called back. I waited for maybe a half hour to start my appointment, but that's not unusual for other doctors I see. Then I was called back and I started my testing and all the initial health questions were asked since I guess I was a new patient. Then I met Dr. Smith and we discussed my concerns with my left eye. He was thorough in my testing and discussed everything he saw. He showed me the pictures of my eye. He made me feel very relaxed. I now have a new eye doctor.

Walked into this place 35 minutes before 5:00 on a Friday. I realize that this was late and…read moreeveryone wanted to go home, but I was well aware and respectful of that, just wanted to get a feel for the prices. The girl behind the counter didn't even look at me and my two children. The man who was cleaning up didn't even acknowledge us. I asked if it was ok if I looked at the glasses. I was asked if the prescription was from there and I said no and immediately asked if they didn't take other prescriptions. He said yes they do, but he was not happy about our choice to be there and he made that very clear. All the glasses were locked up behind glass. When my son found a pair that he liked, NO ONE asked if they could open the case so that he could actually put them on his face. After looking around waiting for someone to at least offer to help us and actually put the glasses on, we walked out. Not one person was friendly. All they cared about was going home. I have NEVER been treated with so little respect in a place of business. Like I said before, I understand that it was almost quitting time, but at least be friendly and at least act like you want our business, even if it's Friday afternoon. If you want to be treated with respect, go to BJs for your glasses. At least they care. This business should be ashamed of how they treated a mom and her two kids, one of which really needed glasses. If I could give zero stars, that I what they would deserve.

Photos
Great office, latest equipment, very clean and professional.
Great office, latest equipment, very clean and professional.
Waiting area
Waiting area
Modern office, which is very clean

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Modern office, which is very clean
Delaware Eye Institute

Delaware Eye Institute

2.5
(27 reviews)
6.5 mi

I may live in a small state, but I have the greatest team of medical care professionals. This week…read moreI was concentrating on my vision. Monday it was my Retinal Specialist, Dr. Schwartz, and today it was my eye surgeon, Dr. Belson. When Dr. Schwartz pronounces me STABLE for another 6 months and Dr. Belson says that with even my eye issues stacked against me, I see almost 20/20 corrected, I am one HAPPY old woman!! Unfortunately, you can't ignore vision problems but I am cared for by the best, so I know that if something weird pops up, my eye care team which also includes Dr. Taylor, my optometrist, we can address it. Today was a good day!! Thank you gentlemen, you each get 500 gold stars from this old teacher with the wonky eyes!!

I brought my cousin to have catarract surgery this morning and was told that I couldn't leave tha…read morefacility, as this was the institutions policy. I had hoped to run an errand while surgery was being performed, but can't do that as i am being held hostage. Having had multiple outpatient procedures at multiple different facilities who have not required "imprisonment", I am amazed at the lack of considerat I on for my time. In some of my prior experiences, I even had different people drop me off and pick me up!!!!! In addition, the waiting room temperature is unbearable. I would not reco.mend this facility to anyone based on the total lack of concern for family members.

Photos
Hanging from one connector. Upon trying, temple piece fell completely off.
Hanging from one connector. Upon trying, temple piece fell completely off.
Waiting area.

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Waiting area.

Edward S Jaoude, MD - opthamalogists - Updated June 2026

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