Short wait time. Refraction, optoscope and consultation…read more Time taken to explain all problems. Dx and solution for dry eye. Full discussion of my glaucoma given. Never feel rushed. A 10 year patient with a nearsighted problem for 70 years.

Always receive quality care at Sussex Eye but getting in (parking) and getting out (traffic) at the…read more"new" location is not great.

I was referred to Dr. Jaoude for cataract surgery. I was pretty apprehensive because I also have…read moresignificant macular degeneration. First, the office staff is professional, kind, thorough, pleasant. Dr Jaoude provided excellent explanations and was very reassuring. The surgery center was also great care. All in all, a procedure I was dreading was problem-free. Best of all my vision is so much improved I can't believe it!

I may live in a small state, but I have the greatest team of medical care professionals. This week…read moreI was concentrating on my vision. Monday it was my Retinal Specialist, Dr. Schwartz, and today it was my eye surgeon, Dr. Belson. When Dr. Schwartz pronounces me STABLE for another 6 months and Dr. Belson says that with even my eye issues stacked against me, I see almost 20/20 corrected, I am one HAPPY old woman!! Unfortunately, you can't ignore vision problems but I am cared for by the best, so I know that if something weird pops up, my eye care team which also includes Dr. Taylor, my optometrist, we can address it. Today was a good day!! Thank you gentlemen, you each get 500 gold stars from this old teacher with the wonky eyes!!

With limited options here in southern Delaware, I went back despite the prior eye Rx not being…read moreclose to accurate. This year's was a substantial change (i.e., went from -2.25 to -1.25), but accurate. However, the people in the retail store are hugely unprofessional. The older gentleman appeared to have just rolled out of bed and the woman was very condescending. They literally made the 90 minute drive to Lens Crafters worth it.

Today we had our first experience with Ocean Eye Care & had the lovely Dr. Rachel Hartman. The…read moreoffice is on the second floor of the building with elevator access. The space is very clean & inviting! We were seen promptly, & my daughter was given A+ treatment! From the initial exam to finishing up our appointment, our experience was very professional and welcoming. I definitely recommend to anyone in Sussex County looking for their new eye care team! Thank you, Ocean Eye Care!

They got my prescription wrong put the wrong lens in the wrong place because my eyes are different…read moreprescription. Also couldnt fix my glasses because pet destruction is not part of the warranty.

Walked into this place 35 minutes before 5:00 on a Friday. I realize that this was late and…read moreeveryone wanted to go home, but I was well aware and respectful of that, just wanted to get a feel for the prices. The girl behind the counter didn't even look at me and my two children. The man who was cleaning up didn't even acknowledge us. I asked if it was ok if I looked at the glasses. I was asked if the prescription was from there and I said no and immediately asked if they didn't take other prescriptions. He said yes they do, but he was not happy about our choice to be there and he made that very clear. All the glasses were locked up behind glass. When my son found a pair that he liked, NO ONE asked if they could open the case so that he could actually put them on his face. After looking around waiting for someone to at least offer to help us and actually put the glasses on, we walked out. Not one person was friendly. All they cared about was going home. I have NEVER been treated with so little respect in a place of business. Like I said before, I understand that it was almost quitting time, but at least be friendly and at least act like you want our business, even if it's Friday afternoon. If you want to be treated with respect, go to BJs for your glasses. At least they care. This business should be ashamed of how they treated a mom and her two kids, one of which really needed glasses. If I could give zero stars, that I what they would deserve.

I made an appointment with Delaware Eye Clinics due to a concern with my left eye that my…read moredermatologist pointed out to me. My former eye doctor didn't have notes from the fall so I contacted Delaware Eye Clinics. My appointment was Friday. I walked in and the office was very crowded. Patients started to be called back. I waited for maybe a half hour to start my appointment, but that's not unusual for other doctors I see. Then I was called back and I started my testing and all the initial health questions were asked since I guess I was a new patient. Then I met Dr. Smith and we discussed my concerns with my left eye. He was thorough in my testing and discussed everything he saw. He showed me the pictures of my eye. He made me feel very relaxed. I now have a new eye doctor.

Lets start with the fact I had to wait 45 minutes for my appointment- From there just downhill. The…read moredoctor was nice but overly incompetent. I left with a prescription for my contacts. I asked her how long the contacts take and she said 1-2 days. I waited 4 days and no one called to say the contacts were in- There is no direct number to the actual store so you get a customer service rep who is not even on the premises. She is the one who told me the contacts were in. The store never called me and when I called they said "we were with customers so we didnt call" Last time I checked I was a customer as well. I got there just in time before closing and they had an attitude. The final straw was the fact that the doctor gave me the wrong contact prescription - as I started having headaches. After making a contact appointment at DE Eye Institute, I was informed that my prescription was incorrect and my eyes were over refracted causing headaches! My advice/ stay away from this optical place. They are rude and incompetent-

first time I had to ware glasses I went to Simone Eye in in Rehoboth. They were so helpful. Talk to…read moreme through the process encouraging me to come back for any problems. IAmber and the girls were fantastic.