Best people to trust your eyes with. Amazing suggestions that I have never heard from other eye…read moreplaces. Very fast process. Very well mannered. Interesting technology in there office. They got good frames within my insurance level!

Firstly I was able to contact the eye doctor after regular hours which is great for a night owl…read morelike myself, I received an appointment the very next day went in and within minutes I was done with my eye test and choosing my frame he accepted the insurance I had and a wide variety of stylish frames to choose from overall I had a very pleasant experience with digital optiks and would recommend to my friends and family.

At Jamaica Vision Center, Dr. David Wallach is the best !!!!! He is friendly and patient…read more He takes his time and listens to you. He gives an thorough eye exam. The front desk accepts most health insurances.

Questionable customer service. I was told a pair of glasses were vintage Versace. When in reality…read morethe brand was Versace 19V69 glasses, which has no affiliation to the real Versace brand. They even showed me a questionable authenticity certification.

This was the worst place I have ever gone to for glasses. Insanely rude and disrespectful…read more Practically yelled at me when I said I was going to use my insurance. I was shocked by their behavior and had to leave because they do not deserve any customers. I rarely write reviews but had to because no one deserves to be treated that way. Please steer clear of this place.

Smooth transaction , good place , I like my new glasses . Ariel thank you for your help !!!read more

Representative was hesitant on providing the cloth to clean glasses with and the container as well…read more He asked, but I refused because that should just be given as a matter of courtesy. They thought my business was on the lower end being that I could only afford what my poor insurance could give me. However, I have a new provider now and she not only takes my business, but also gives me a lens cleaner spray, cloth, and container for my glasses. This review deals with a transaction made a couple of years ago, however, it was somehow deleted. I am re-posting because I have never came back and I am happier. People should know who they are dealing with, especially those with disparities in healthcare.

Exemplary service. Professionally staffed. Dr. Lisa Kirkland is in a class by herself. I have been…read morea patron for years and am beyond satisfied. I have countless pairs of glasses from them and get compliments wherever I go.

It has been a month since my appointment and I don't have my glasses yet. That's the first thing…read more I made it clear I don't have my glasses and lost my spare and so could they pls rush my order. Sure, they said. Again - it has been a month. Now to start from the beginning - on the day of my appointment Dr. Kirkland, who's a nice person and an attentive doctor, was not there and I was seen by a man who was off the charts rude. Condescending. Gross, patronizing and sexist. He ordered me around to sit there. Not move. That the reason I couldn't see clearly (through the lenses that he decided were the right prescription for me) was because "I kept moving." I'm in my mid 40s and I actually know how to follow directions and I have the ability to sit still for under a minute... He was disgusting. I explained I was not comfortable that he would write the right prescription until we got it right on the left eye but he decided "the exam is over." And repeated it more loudly, "the exam is OVER." Dr. Kirkland saw me the following day, so okay, I thought we got the prescription right. Then the front desk said I had to pay for the order in full because they no longer do deposit or split payments since the pandemic so I said fine, it was over $450 out of pocket with the designer frames and the whatever transition/progression they add now. I was told likely one week. There is zero follow up, and they admit to this proudly that once they send an order to the insurance company it is on them to fill it. They do not keep track of pending orders for the same reason - they have no way to track it until a customer complains. I mean there is so much more I could say but this is no way to run a business. A business that actually affects your clients in such a freaking important way, it is my eyes, I have been driving blind for a whole month now and I just feel hatred and upsetness and hopelessness in my heart - thank you - don't go there. Don't. Go. There. Go to Target, Lens Crafter's, Cohen's, Grand Central Optical. Do not go here. Save yourself the headache and heartache and confrontation and anger. I literally have cried twice out of frustration. It is an uphill battle that - so far - has taken a month and counting and I am filing a report with the BBB. It's ZERO STARS. Not one. ZERO.

I have been coming here for over 10 years. Easy and quick service. Never more than 5 mins wait…read moretime. Glasses come on time and they send text messages to keep us updated for appointments and pick ups. I, once stepped on my glasses two days after I got them and they replaced them at no charge. They even went above and beyond to give me an interim pair while I waited for my new specs. Anne Marie has been the manager for as long as I remember and she is amazing. Always greets me by my name and remembers my prescription even when I don't!!!!! Such a nice and friendly environment, rather than a factory that some medical practices have become.

Terrible Customer Service I needed to update my reading…read moreglasses and brought in a brand new pair of glasses. These glasses were new and were looked at before I left them, I received a call a week later that there was an issue and another call ten minutes later that they had broken them. According to them, the issue was mine since the frame was flimsy. When I complained I was told they were not responsible for frames brought into vision center, something they did not say initially. Now I am forced to bring another pair (why so they can break them) or now pair more for one of their glasses. I am really shocked and hurt by the lack of accountability. I will not be returning to this establishment. They do not deserve any stars!

After paying over $600 6 months ago for new glasses and frames, the glasses are falling apart. i…read morewent in today to have them repaired and to also take advantage of a promotion that was text to me for $99 for a second pair, only to be told that the promotion was single lens prescription and I do not qualify for the promotion. I do not recommend this store.

This particular Cohens is no good on Jamaica Ave. Prices are too high and the are not skilled at…read moretheir craft. I asked for clear lenses and after about a week, without even wearing them the lenses had a stress fracture from them not sizing them correctly. Do not deal with them

Very good experience. Didn't have to wait. Price was lower than expected and I had my new glasses…read morein just a few days. I will definitely be back again.

I absolutely love this optical boutique! I've been coming here since I was a kid, and it's still my…read morego-to every time I'm in New York. The staff is always so friendly, attentive, and genuinely cares about helping you find exactly what you need. They give the best adjustments, making sure everything fits perfectly, and the quality of their frames is amazing. It has that perfect boutique feel where you're never rushed and always taken care of. Truly a place that feels like home, I wouldn't go anywhere else for my glasses!

They do not give you your prescriptions, and if they do it's incomplete. Charge insane amounts for…read moreglasses and contacts, and pressure you into buying designer frames, and getting all the add-ons they offer for glasses lenses. And they take way longer than necessary to actually get your glasses AND call you about them, almost 5 weeks each time. Go. Somewhere. Else.

Picked up my glasses over the weekend and am absolutely in love! Great little boutique, the stuff…read moreis nice, professional and their pricing is a steal for the quality of lenses and frames I got! I will definitely be back!

I needed a new pair of frames and this place is close by. I walked in picked a pair compatible with…read moremy insurance and received my new glasses within a week. The process was super simple and fast and I wasn't pushed into getting an exam or anything.

Great eye exam. Nice customer service and decent selections, for being a neighborhood shop. Took…read moremy insurance. No complaints. Easy peasy. I recommend.