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Jamaica, NY

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Digital Optiks

5.0 (6 reviews)
Open • 10:00 am - 5:00 pm

Services - Digital Optiks

Retinal imaging

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8 years ago

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1 year ago

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5 years ago

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9 years ago

Suresh was pleasant and very professional. If you're looking for 100%, this is the place to go for glasses! Highly recommended! :)

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11 years ago

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11 years ago

Great customer service! Highly recommended for anything related to Eyewear as well as great prices

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People searched for Eyewear & Opticians 13,307 times last month within 15 miles of this business.

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Bright Eyes Vision Care - Verified purchase

Bright Eyes Vision Care

3.0(2 reviews)
0.2 mi•Jamaica

Exemplary service. Professionally staffed. Dr. Lisa Kirkland is in a class by herself. I have been…read morea patron for years and am beyond satisfied. I have countless pairs of glasses from them and get compliments wherever I go.

It has been a month since my appointment and I don't have my glasses yet. That's the first thing…read more I made it clear I don't have my glasses and lost my spare and so could they pls rush my order. Sure, they said. Again - it has been a month. Now to start from the beginning - on the day of my appointment Dr. Kirkland, who's a nice person and an attentive doctor, was not there and I was seen by a man who was off the charts rude. Condescending. Gross, patronizing and sexist. He ordered me around to sit there. Not move. That the reason I couldn't see clearly (through the lenses that he decided were the right prescription for me) was because "I kept moving." I'm in my mid 40s and I actually know how to follow directions and I have the ability to sit still for under a minute... He was disgusting. I explained I was not comfortable that he would write the right prescription until we got it right on the left eye but he decided "the exam is over." And repeated it more loudly, "the exam is OVER." Dr. Kirkland saw me the following day, so okay, I thought we got the prescription right. Then the front desk said I had to pay for the order in full because they no longer do deposit or split payments since the pandemic so I said fine, it was over $450 out of pocket with the designer frames and the whatever transition/progression they add now. I was told likely one week. There is zero follow up, and they admit to this proudly that once they send an order to the insurance company it is on them to fill it. They do not keep track of pending orders for the same reason - they have no way to track it until a customer complains. I mean there is so much more I could say but this is no way to run a business. A business that actually affects your clients in such a freaking important way, it is my eyes, I have been driving blind for a whole month now and I just feel hatred and upsetness and hopelessness in my heart - thank you - don't go there. Don't. Go. There. Go to Target, Lens Crafter's, Cohen's, Grand Central Optical. Do not go here. Save yourself the headache and heartache and confrontation and anger. I literally have cried twice out of frustration. It is an uphill battle that - so far - has taken a month and counting and I am filing a report with the BBB. It's ZERO STARS. Not one. ZERO.

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Bright Eyes Vision Care - Verified purchase

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Bright Eyes Vision Care - Verified purchase

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Bright Eyes Vision Care - Verified purchase

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Hollis Vision Center - Front of the center

Hollis Vision Center

3.4(23 reviews)
1.3 mi•Queens Village
•$$

I have been coming here for over 10 years. Easy and quick service. Never more than 5 mins wait…read moretime. Glasses come on time and they send text messages to keep us updated for appointments and pick ups. I, once stepped on my glasses two days after I got them and they replaced them at no charge. They even went above and beyond to give me an interim pair while I waited for my new specs. Anne Marie has been the manager for as long as I remember and she is amazing. Always greets me by my name and remembers my prescription even when I don't!!!!! Such a nice and friendly environment, rather than a factory that some medical practices have become.

Terrible Customer Service I needed to update my reading…read moreglasses and brought in a brand new pair of glasses. These glasses were new and were looked at before I left them, I received a call a week later that there was an issue and another call ten minutes later that they had broken them. According to them, the issue was mine since the frame was flimsy. When I complained I was told they were not responsible for frames brought into vision center, something they did not say initially. Now I am forced to bring another pair (why so they can break them) or now pair more for one of their glasses. I am really shocked and hurt by the lack of accountability. I will not be returning to this establishment. They do not deserve any stars!

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Hollis Vision Center - Versace glasses broken upon tightening.

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Versace glasses broken upon tightening.

Digital Optiks - opticians - Updated November 2026

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