My mom is getting older and she lives alone and we were referred to Tim by our neighbor who had a…read moreGenerac generator installed by him. I called Tim and we set up a meeting after work very conveniently to discuss a proposal for installing a Generac generator. I had done my homework and established that Generac was probably the most reliable whole house generator. I always get more than one quote for a project and I called another local electrician who installed generators. I was not impressed with the electrician who I got a second quote with. Unprofessional and he was not interested in maintaining the generator but every couple of years and charged $450 for a tuneup. When I asked him about having an annual tuneup to document for the five-year warranty, he shrugged his shoulders and said he was not sure about that. Tim treated the generator and the installation like it was his own and his annual maintenance charge is only $169. He stated he would maintain the records for the annual maintenance work for the five year warranty. in addition, his quote was very thorough and complete and I was never able to get a written quote from the second electrician that I met with. Tim is a super communicator and because I work during the day and my mom is home, He let me know the day before what was planned and when he had to shut the power off and what he would be doing either inside or outside of the house, etc. The installation of the generator by Generac outside looked very professional, clean and aesthetically pleasing. Once the installation was done, Tim scheduled a meeting with my mom and I to demonstrate the operation of the Generac generator when the power goes off. He spent an hour with us and was not in a rush. In addition, we were having an issue with a circuit that was tripping all the time because of an over the stove microwave, and he stated that he would take a look at it and help us out even though it was not part of the installation of the generator. He brought a 20 amp circuit breaker. He made sure that the wire gauge was appropriate for that and upgraded the circuit at no charge! Anyone who uses anyone but Tim to install a generator would be making a serious mistake. His pricing is extremely reasonable and as he states and my neighbor who has witnessed for over a year, that anytime there is an issue or a power outage, he is a text away for any questions or any concerns. Tim is very professional and has a pleasant affable manner about him. I can't say enough good things about the whole experience!

BUYER BEWARE! Does not fully explain things and is extremely…read morerude. Does not care about customers and resolving issues that arise. Would rather just raise his voice and yell. Will not take responsibility for anything and just keep calling you a liar. Take your business elsewhere. Will tell you that you have an extended warranty that you paid for and call Generac a liar when they tell you there is no warranty on file. Did not pull a gas or electrical permit which has been reported to the town. Put the unit (which blows out carbon monoxide when its on!) right next to the air intake to our home. Use someone who knows what they are doing and is respectful when they make a mistake. Good luck if you use him!

I've gotten help from Darren twice now and both times have been courteous, efficient, and…read moreeffective. The first was a fridge ice maker in 2021, and the second was a stovetop burner a couple of weeks ago. Because he asked for information up front, he was able to arrive with the parts required and get my stove up and running quickly, and happily explained how the stove worked and what was wrong. Strongly recommend!

Darren is the best!! Clear communication, fair price, reliably showed up when he said he would. He…read morefixed BOTH our dishwasher and our washing machine and they both work great now. (Plus he's just such a nice guy!!) Highly recommend for appliance repair on the south shore!

These guys have done several commercial projects and are very organized and knowledgeable…read more They have also helped seek real residential clients prep for sale. I highly recommend!

I was on the first floor when I smelled burning coming from my basement. After calling the fire…read moredepartment it turned out to be the transfer switch on our 20 year old Generac. The transfer switch was fried. I called Multi State and Jake agreed to stop by on his way home that afternoon. He completely disconnected the switch and was able to order the replacement. He did a great job with the replacement installation and making sure everything was set. I would definitely not hesitate to call in the future if needed!

I highly recommend Power Now Generators. Jason handles the entire process of purchase, permitting,…read moreinstallation, service each step of the way. In our case, we had a change of address and accompanying change of circumstances after committing to the purchase. Jason was right there to handle the required changes with efficiency and reassurance. Our generator has been in place a year now and all is running smoothly. We've even had a couple brief power failures with the generator performing seamlessly. Pete K. 10/29/23

Highest recommendation for this business- impressed from the first interaction with Jason when he…read morecame to my house, explained the product & their services. With generators on a National back order, I was amazed when they installed a generator in 10 weeks. They return phone calls promptly and go out of their way to provide excellent customer service. They take care of everything- plumber, electrician, permits. And the price was very fair- even though he could have charged a premium. I signed up for the annual service plan. With something as critical as a generator, I feel confident that they will keep it running and be there if something goes wrong. Wish there were more companies with this level of service! As I sit here waiting for the Jan 2022, Bomb Cyclone to hit, I am BEYOND GRATEFUL that they got the installation finished two days ago- they went above & beyond to get the system installed prior to this storm.

Excellent service! Timely ,friendly, professional…read more Fixed refrigerator door in short order! Highly recommend

Second time I have used him and find him to be very high for any type of appliance repair. He came…read moreout to repair LG ice dispenser door flap and didn't have the longer screw needed to fix it. You can buy machine screw assortments on Amazon for $20. I offered my bag of assorted screws but didn't have the right size to do it properly. I drove down to Ace to get the right size screw but by the time I got back he had forced it with a mega screw he found in my supply and did not use the offset so if it breaks again it will not be fixable. $175 dollars. Will never use Allstar ever Again.

We were having issues with our washing machine... we were able to find Familia Appliance Repair…read morethrough online search.... Mateo was responsive, after explaining what issue we have been having, Mateo tried to help me fix the issue over the phone before he came out to our home. We scheduled for the following day, When he came, he was very knowledgeable about the issue with the washing machine and fixed it in no time. I definitely recommend Familia Appliance Repair!

Used him previously with somewhat good results. Recently we had him try to repair our 2 1/2 year…read moreold Bosch dishwasher. He told us the problem and suggested that we just buy a new dishwasher. it was a $500 repair on a 1200 machine. we decided to have him fix it. He ghosted us. Mateo who had been good the first time we used him, just never responded to any calls or texts. we told him over and over that we wanted it fixed and not a peep from him. He left our kitchen amess took the insulation and the door panel off and just left it in pieces. Not sure if something is going on that would cause such a drastic change to his responsiveness. Very sad

I've had a couple terrific experiences with Roger, always helpful and a genuinely nice person.read more

I live in an old home in which it was very difficult to install a central vacuum cleaning system…read moreand Roger was able to make it work at a reasonable price. Roger is very knowledgeable in his craft and as equally knowledgeable in knowing how to run his business. I found Roger to be extremely professional and easy to work with. It is sometimes hard to find people in the Trades who, despite the fact you are paying them, to not treat you as if they are doing you a favor; Roger is nothing like that as he provides excellent customer service. I definitely recommend Roger for all your central vacuum cleaner needs...

Refrigerator repair. an appointment was made for today for between 4-6, no show and no call back.read more

We had something stuck in the barrel of our top load washer. M&M appliance service came the day we…read morecalled (which was the day after Christmas) and fixed the issue. It was a reasonable price and they were friendly as well. Would highly recommend them.