I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

Came here to fix my computer and he diagnosed the issues with the device within a few days. He…read morereplaced my power supply and my GPU fan as it wasn't spinning all for a reasonable price.

Great service and low prices! Had an issue with my Dell laptop and after checking around for price…read moreand time dropped by the office. Within mid hour had a new power supply. A few weeks later, mouse laptop replaced at low price and on a Saturday! Gustavo did a great job!

I could not be happier! My iMac hard drive was old and crashing. Michael was able to fix it at a…read morevery fair price and now it works as perfectly as it did the day I bought it. I will only trust him in the future. I cannot recommend him enough. THANK YOU

I absolutely love this place! Mike was super helpful. I took my pc in and it took under a 24 hours…read moreto fix. Truly a professional and the service was great!

Reasonably priced and very friendly. I needed the keyboard…read moreand power cord replaced for my laptop and it was ready in less then 24hrs

My computer died and I didn't know where to turn. A friend told me he was very satisfied withwhat…read moreWestern computer outlet had done for him. I was very reluctant to go anywhere since my computer in Flagstaff had died some months earlier and Data Doctors had really left a bad taste in my mouth. Brought my baby in on Saturday. It was ready on Monday. It was as good as new. Everything was the same as before minus the virus. Data Doctors stripped mine earlier and replaced all the programs with freeware and "almost as good as" programs and it took them over a month. Western took one day and bam.....good as new. Did I mention price? Data Doctors charged over $200 and Western charged 69 dollars. Would I go there again? You betcha'. I have five computers between Flagstaff and Phoenix and they will all call Western home.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

Great service, very knowledgeable, Highly recommended, The people who work here are friendly and…read moreexplain what needs to be done.

Awesome small business. My husband exclusively will take his computer here. Owner is super…read moreknowledgeable, super fast and friendly. Seriously awesome

I've brought my Mac in the past to the Orchid and when I learned that I had another issue and could…read morenot troubleshoot it myself I decided to bring it in. They have two locations, one in Chandler and the other in Mesa so I went to my Chandler location on a Saturday morning to see what the recommendation was in order to resolve my iMac which was a "power up" problem. The issue was a common problem that could be resolved, but it required a part that needed to be ordered and that would've taken me out of commission for a couple days. The tech checked over with the Mesa store and they identified having that particular hardware available so I quickly headed over to and spoke with the agent and explain the problem and issues that I was having and he to believe that that may be the root cause. They provided me what the cost and labor of the repair would be upfront and told me that they literally could have it done within the same day. I knew they had limited hours on Saturday but the fact that he said it could take anywhere from an hour to three hours let me know that they were willing to stay behind in order to accommodate me as some of the content that I need it was recently changed within the last 48 hours and not properly backed up (yeah that's my fault) While running a few errands I got a phone call letting me know that was the issue and that repair been completed. I quickly made my way over to for pick up. I'm back home and powering up my computer was no issue and everything is running just as it was previously the other day. One of the things I like about the Orchard is that they do have available equipment and hardware on hand to do the repairs that are needed but they also let you know about other alternatives that could be done if you're looking to upgrade or move in a different direction with your Mac. No pressure sales but informative. If you no longer part of AppleCare and have equipment I highly recommend using The Orchard as your first line of defense as they have been honest and forthcoming and great when it comes to repairs and they do work at a reasonable price for owning a Mac. Special thanks to Carl for keeping me in the loop, explaining it all and most importably, getting the work done in a timely manner!!! greatly apprecite it

I was ready to take a hammer to my 21.5 inch 2019 iMac because it was so slow. Apps would also lock…read moreup. It was torturous to use. I've had older iMacs that were much faster. After taking it to The Orchard, Sparky switched the drive out to a SSD in two days. What a relief. It now runs four times as fast. It's literally like a new computer.

Revive IT has been a partner with my company for years, they have been committed to excellence and…read moresupport every step of the way. I have been incredibly grateful for the above and beyond service that I have received. My company grew from 10 to almost 100 people and Revive was there every step of the way. I could not recommend this company any higher.

Excellent service. I stopped by the other day to inquire…read moreabout buying a used monitor. I ended up not buying anything, because I didn't find what I wanted. I'm only commenting on the excellent service I received by the young man who works there. He patiently answered all my questions for 15 minutes, and we exhausted all possibilities. I left the store more educated, in a nice way, than I had walked in. Thank you. As a 65 year old, I'm used to sniffing the air right away on the quality of service I will get when I walk into an electronics store, in the first ten seconds. At some stores, the tech kids will talk down to you, condescending about your lack of knowledge in electronics, and you can sense they are impatient in dealing with you. In this store, I felt at ease from the start, had all my questions answered politely, and I left more informed. Good job.

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

Got an expensive computer from these guys a month ago, got a 90 day warranty and any questions I've…read morehad they've helped me out same day and made me feel better about my purchase lol.