The team did an excellent job doing a thorough deep clean of a house after painting. No corner was…read moreleft unturned and they had a flat pricing structure.

Thank you Homey...we are so happy with your service, and you always take such notice of feedback…read morefrom us. Your cleaners take time to understand what our home requires and provide the best service we have ever had from a cleaning company. Over the past couple of years, although this is our home, when we've been away we have had friends and family staying and your team have made sure to provide an excellent service when we are around as well as when we are away. Our friends love you as much as we do. We are always here to give recommendations if you need any. Thank you once again Karen and Ray

Prompt, on time, Excellent communications, Excellent job! Team worked together and everyone was…read morepleasant. House smelled great. Very pleased!!!

Abigal and her partner never disappoint. Attention to detail…read moreand efficient w/r/t and what the customer wants.

Scheduled a deep cleaning of my kitchen and porch and was pleasantly surprised - Queen's Maid was…read morepunctual, professional, and personable. They did a great job - the rooms look and smell great. I've booked them for biweekly service. I highly recommend them.

If I could give more than 5 stars, I would! If you've had a tough time finding good cleaning…read moreservices like I had, trust me when I say your search can end here. I tried out 4 different services before being saved from shoddy and unsatisfactory cleans, even with super low expectations. I can't tell you how relieving it is to be able to come home to an impressively clean house after a long day of work every time. And I really appreciate details like the organization of the charging cords by the bed and smudge free glass tabletops - it really makes all the difference. I am so grateful and will for sure continue to be a loyal customer!

One of the best deep cleans I had in years, it did cost me nearly $300 for a 1 bedroom but I…read morehaven't had a professional clean in a few months and I like to cook, so kitchen needed a lot of TLC. I do think the cleaner was not judicious with her time to get more $ out of me but I can't complain because she was meticulous and it was a satisfying clean right before the new year. Highly recommend!

Professional, Amazing, Courteous and wonderful. Very fast…read moreand efficient I want to dirty my household just to have them back Definitely must hire Cleaned all rooms and everything perfectly. Price was mid

The first time her ladies came, although they were late, she did a good job. Then the second time,…read morethey broke a shower fixture and originally said they would come to fix it using their insurance, and then completely refused to fix the damage. The ladies asked for $160 and we gave $210 with tip, she then instead of appreciating the tip, she asked for $200 payment on whatsapp without even asking her girls if they got the money. The third time we tried to use her service, she made many promises to come and then never showed up. I really wanted to help a local business but she said she didn't need us and had many other clients and asked me to stop messaging her if we were unhappy. I was very sad to see their service, I wanted to help my mom clean our house but I am looking for someone else now. She is cheaper than other places but be ready for bad customer service.

I don't do cleanings often. I tend to call when life gets overwhelming and cleaning is the last…read morething I want to do. I've had some decent and good cleanings over the years but Hylton gave me something I didn't even realize I was searching for. No judgement. Generally, I call for cleaning when the home gets messy and chaotic which, according to a cleaner friend, is way harder to deal with than filthy. So whenever I'm showing a new cleaner around, i always catch a glimpse of the silent judgement and slight annoyance with the chaos. After some juggling around the time, the two women from Hylton showed up and cheerfully told me they would bring the house back to Order. I looked at their eyes and for the first time ever, I saw determination not judgement. Together they scrubbed, rubbed and wiped the home down. They moved, organized and wrangled my home into submission. I signed up for a deep cleaning and I received a Deep Cleaning. A cleaner windowsill where once I thought the windowsill was already clean. There was a crevice between the washer and dryer and they figured out what to use to reach there. I expressed my concern that most cleaners miss corners and behind furniture and they alleviated those concerns by removing every speck of dust from every single crease and crevice. This is a company that takes great pride in the work that they do. However, when they were finished and called me to do the walk through, they proved that differently from any place I've used in the past. I didn't just walk and nod. She was right behind me and actually asked questions about each area then asked if I needed them to improve anything. I said yes in one instance, and they immediately put me out the room and remade the area. I was blown away by the professionalism, kindness and peace they brought to my space. Usually I find issues in the hours or days after the cleaning but not this time because they were so thorough, both with the work and because of the questions they ask at the end. If I had found something though, I got the distinct impression that it would be safe to let them know it. I'm glad I found them and I am definitely going to call them again.

Kimberly was a pleasure to work with and very funny! Her team of two made quick work of a bathroom…read morefor a place im staying at temporarily. Highly recommend!

Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.

Knowledgeable and thorough in my packing, cleaning, removal needs job! Can't say enough to…read morecompliment Cleaning Concierge in appreciation.

Spotless home cleaning with a great first-time customer deal of $99 for 3 hours. Manager was quick…read moreto respond and provide estimate. Good communication too. Their website was easy to book. The cleaner was friendly and came prepared with cleaning supplies. She helped me with my kitchen (fridge and microwave too!), bathroom, and living space. Overall, very satisfied with the cleaning and will rebook when I'm in need of a deep clean. Thanks!