Despite all the options for cleaning services, it's hard to find one you can trust, that gets the job done well and at a reasonable cost. To provide some context, we have a 100 year old, 1700sq ft. house with hardwood floors and area rugs and a newborn. We've been working with the Next Level for a few months now on an every other week basis and are extremely happy with their work. First, they do a fantastic and thorough job cleaning. The team is proactively looking for feedback, so if you don't feel something was done thoroughly, they'll definitely revisit it the next time around. Second, they are friendly and caring. My wife is typically home with our baby when the team comes and the women are respectful and they love interacting with the baby. They understand it's important to have clean floors and a house free of dust for our child. And it's generally been the same few ladies returning each week. Lastly, they are reasonably priced. This was one of my biggest concerns. I did speak to a few other companies at slightly lower prices, but did not feel as comfortable working with them. Of course, price will depend on the level of cleaning needed and the amount space. They were upfront about the initial cleaning price and then how much each week would work out to. That price has stabilized. One final note, the team has let me know if and when they were ever going to be running late to our typically scheduled day and time. It's refreshing to know that we have a professional cleaning team we can trust. read more

Great job! The whole team was very nice and easy to work with. Would definitely recommend and work with them again. Thank you!

Rosie was super responsive from start to beginning. She was very straightforward with timing, pricing, and availability. On the day we scheduled my move out cleaning, she and two other ladies showed up and did a fantastic job with the house. Left it sparkling clean! Looking forward to having their help in my new house as well. read more

Great job on cleaning my house we have pets and they were very thorough thank you Rosie for all of your help and additional tips to help maintain the house in between cleanings. Highly recommend read more

Next Level Cleaning Services has completely exceeded my expectations. After being disappointed by another cleaning company, I decided to hire Next Level Cleaning Services from reading their great reviews. I had my first cleaning with this team yesterday and they did not disappoint! The girls were extremely efficient and thorough. Not a trace of dust anywhere and my apartment smells so fresh. I can't wait to use this company again and highly recommend them to all! read more

This review is long overdue! We hired Rosie and her team to do a pre-holiday cleaning before hosting Thanksgiving. Rosie was super responsive and accommodating, even on short notice. She and her team arrived on time and did an incredible job! I am not even sure our place was as clean when we moved in. Everything was sparking clean, all of Rosie's team were kind and courteous, and they scrubbed our entire home from top to bottom. Highly recommend! read more

The girls on the team were on time, friendly, and efficient. Our dog sheds and we needed a good clean. The apartment looks great!

The team did a fantastic cleaning today, my house was empty for four months, I came back and saw lots of dust and bugs inside, every issue is perfectly solved after the clean. As I search online before, they have the best comments and great reputation, and it's true. read more

Based on the positive reviews I found, I contacted Rosie by requesting a quote on her website for a move-out cleaning of my Queens condo. She quicky responded and just as quickly we agreed on a price and a date. As scheduled, she and her team showed up and immediately got to work. I left the apartment so as not to be in the way. When I returned, I was just amazed to see the difference in the apartment. It sparkled! So let me add one more 5 star review and note that by choosing Rosie, you are supporting an independent business woman and not some corporate conglomerate. read more

This company and the workers were absolutely great. We moved into a new house and unfortunately the workers/contractors we had that were doing some house work left a Mess. The girls did a great job accommodating and cleaning the house and the mess that was left. They were very professional. I would definitely recommend them! read more

Excellent service with the friendliest professionals! I am so happy with my clean apartment! Roseanne and the other girls were so efficient and timely, cleaned my apartment top to bottom in no time! Highly recommended to fast, friendly, excellent cleaning service. Easy to book and perfect results. read more

I saw the great reviews and decided to try this at our new apartment. First, the good part: the cleaning was good and the lady helpers worked hard, and did a pretty good (although not exceptional) job overall. The other good thing was that with 5 people working, this was a lot quicker than my prior experiences, where there were usually 2 people working. Lastly, it is a woman-owned business and I do respect her entrepreneurial spirit in building it up. On the flip side though, I had 2 main issues - 1. I found the main lady to be arrogant and frankly a bit disrespectful. - they made me change my work plans to accommodate their schedule. But they ended up coming 45 min late. No apologies or acknowledgment of delay. - Another couple of things she said seemed to me to be unprofessional and rather rude: unprovoked statements like "are you blind?" when I pointed out a few missed spots are just a tad bit disrespectful, I would say... 2. The service was relatively pricey: my experience getting cleaning done at a slightly smaller place in New York City was about 50-60% cheaper (even for the move-out cleaning, and even in cases where I got the cleaning done after several months). My new apartment is about 10% bigger, but the price was certainly a lot higher. All in all, while the work was satisfactory, I am unlikely to re-engage their services. Hopefully, you have a better experience with them if you try them out. read more

Next Level was highly recommended by a relative who has been using the service regularly for years. It did not disappoint!! The team is professional, reliable and thorough. I highly recommend Next Level! read more

Great customer service, very reliable, flexible schedule and most importantly: Great Cleaning!! Would highly recommend!

Amazing job. I needed my home cleaned last minute and the owner Roseanne was very accommodating. She was able to squeeze me in last minute on a Friday. They were running a little late and she was always keeping informed and updated via text message. The girls did a very thorough job and I was pleased with the work. I would recommend and use again in the future. Thanks again. read more

Roseann and staff arrived on time and were attentive to my areas of concern. They did a great job cleaning my house. Staff was friendly and I am looking forward to having them back again. read more

Next Level Cleaning Services is the real deal. Once we got a date/time squared away, they were on-time and beyond thorough in their cleaning. My apartment shines from top to bottom thanks to Roseanne and her team. The price I was quoted was fair, and was the price I paid for an outstanding job. I would definitely recommend Next Level to friends/family in the area who need their home cleaned! read more

A wonderful experience. Totally and thoroughly professional. They scrubbed the floors in our bathrooms until you could see yourself in them. Very courteous and attentive crew. I would absolutely use them again and would definitely recommend them to anybody I know in the area. You guys should be proud of such a great little company. read more

I have been with them for 4 years and they are great. Nothing to worry about ever and they are professional. They always ask me how to improve the service and they are very reliable. Definitely recommended specially if you are too busy and you dont want to ever worry about your cleaning needs! -Arash in Great Neck NY read more

Rude and disrespectful. Agreed upon a price to clean my house and complained about the amount of work at every cleaning. Poor client service. read more

Rosanne and her crew are very professional, prompt, courteous and thorough. They are very friendly and take on any task. Rosanne is great to work with. She is always friendly and accommodating. Highly recommend this cleaning service. read more

A very happy customer here. I did not think it was virtually possible to give my 5 bedroom, 3 1/2 bathroom house such a thorough cleaning in under 2 hours. The girls were very efficient and did not miss a spot. Roseanne is fantastic - professional, friendly and organized. She even gave me tips on how to better care for my vacuum cleaner! Will definitely use them again. read more

contacted them a week ago and never heard back. I submitted a request for a quote on their website and called and left a message. Where are they? read more

Amazing! Roseanne is great. She told me what to expect upfront and exceeded my every expectation. Friendly, courteous ladies. My house has never been so clean!! Thank you I am so happy to have found the best cleaning service around. Call me a happy customer. read more

Wow, with 26 reviews and a near 5-start rating, I would think this business would have an answering machine or answering service... I've called multiple times over the past few days to set something up, not a single answer or machine available for me to leave a message... I've also filled out their online form requesting a quote, no response. Way to go Next level Cleaning, buy an answering machine! read more

Roseanne and her team is fabulous! Our house looked great. We highly recommend Next Level Cleaning Services and are looking forward to working with them in the near future! read more

I had to clean a house for an elderly relative. It was a daunting task for my family. I had never used a cleaning service. I saw the reviews and decided to try Next Level Cleaning Service. They did a fantastic job. Next Level was reliable, extremely, responsive and efficient making a difficult task that much easier. read more

I just used the service to clean my post construction new home. I was very disappointed of the cleaning. The lady I spoke to talk better than the job they clean. read more