The value and selection is more than okay, but the service was absolutely HORRID. i ask where a…read moreproduct is and all i get it a "7". no "aisle 7" or even a glance in my direction. just mid conversation and lightly says 7 to me. like at least have the decency to look at me. after coming back up to the counter to purchase the item i needed, the guy in green with the beard just simply sounded like he hated his job and his life. his vocal aura just made the whole interaction feel so bland and boring. have a little life, it's a nice day. just because your day is not perfect, doesn't mean you should spread that energy; especially to your customers whilst being a retail worker. Will not return, as if that means anything to a big store like this one, but i'd rather shop somewhere where the workers are pleasant to talk to, maybe even a bit personable if it's not too much to ask.

I have used Thornridge Ace in the past -- several times. Every single time the older gentlemen (who…read moreare apparently the owners) are impatient and rude. Previously I was not able to order paint online and pay. However, this time I checked and the website indicated I could select the type of paint and color, pay online and I would be emailed when product was ready for pickup...which I did. I received an email shortly after placing the order. That email read "YOUR ORDER IS READY FOR PICKUP". Now, I know what that means but it appears Thornridge Ace does not. I drove to the store -- and by the way -- I chose this store because it is much closer to my home than other stores. In the past, I would order online from Ricciardi Brothers in Fairless Hills, because I can order & pay online and then just go in and my paint is ready TO BE PICKED UP. Anyway, I arrive at Thornridge and show the gentleman behind the checkout counter the email with my name and order number, which clearly indicates my order is ready to be picked up. He snarls that it is not ready -- and then goes to the paint center, spends three or four minutes trying to look up the order and then a young man says he has the order. To my surprise, instead of handing me the mixed quart of paint, the young man goes back to another area of the store, comes back with a quart of paint and then has to put the paint into the color distributor -- then put the can in the 'mixer'. At this point I have been in the store for over 12 minutes. I say to the older gentleman that I was surprised the paint wasn't ready and he snaps "well, what if you didn't come to get it" and walks away. WHAT? WHAT?? WHAT?????? The paint HAS BEEN PAID FOR -- YOU SOLD THE CAN OF PAINT. Who cares if I don't come in -- are you kidding me? So, after the young man mixes my paint and hands it to me I politely say to him all of the above. I was very nice about it, but said this situation was so badly handled that I could have driven back and forth to Ricciardi's three times for the amount of time it took me in Thornridge. He also said "well, if people don't come to pick up their paint, then we're stuck with it". I said - "BUT IT'S PAID FOR -- YOU MADE THE SALE!!!!!! Oh, and by the way, if people don't come and pick up their custom mixed cans of paint -- you can call Restore to give them a donation of paint and they will send someone over to pick up the paid for paint so they can offer it to their customers". I will never ever go back to Thornridge. They seem to have completely forgotten that they are a local retailer -- and in today's marketplace, the little retailers are struggling against all the big box stores (whose customer service is far superior!!!). Customers are your lifeline. It's a shame this is no longer important to you. And one more thing -- I will be posting this review on Google & Yelp -- where there are many other negative reviews about unfortunate and completely unacceptable interactions with the owner(s) of this store. Shame on you...

I'm getting madder and madder i sit here i need to talk to vjay about his help been waiting over an…read morehour for help and there just ignore me i called and left my phone number for owner but nothing yet Just give me my 11 dollars and I will go home thank you never been treated this bad here before so after all is said done they stole 3 dollars off me and they won't make it good

A very convenient store with just about anything you need. Owner Vijay is very nice and…read moreprofessional as is his staff. Been shopping here for years without a single negative experience. 5 stars.

Item as described and shipped promptly. great communication from OMB regarding the status of my…read moreorder. The negative reviews here are many years old. My recent experience was very positive.

Wrong parts sent. Lets see if I have to pay for return shipping. Ordered 3 -212 Hemi fly wheel keys…read more they sent 3 small as a crickets ass.Plus it was $10 shipping what a joke.

CBM in Bristol is The very best Hardware store around and is the only one I ever found that is…read moremanaged by an all female crew. The "girls" are very helpful and knowledgeable and always have found a solution to my quirky do-it-yourself projects.

From the owner: CBM is a full-service lumberyard and hardware store. If your purchase is under $500, we get you in…read moreand out in 15 minutes. We also deliver within 48 hours and get special orders done promptly and accurately. Get In, Get Out, Get Back to Work!

Quick to respond, quick to provide excellent service and always available for any questions or…read moreconcerns.

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.