We had new carpeting installed yesterday and we love it!!! It looks and feels amazing! We feel like we're walking on a cloud! Our old carpet was at least 20 years old and it was terrible to look at and even worse to walk on. We had been getting quotes from other companies. The problem was, with the carpet price, the added extra comfort foam padding, and the additional cost to move the furniture, it turned out to be more of an expense than we wanted. Then one day we went into our local Costco, and Flooring 101 had a representative there. We made an appointment and James came over to bring the samples. Pricing was extremely competitive and their carpet and padding is a very high quality, nationally recognized, brand. James was so terrific! He made it easy for us to make a well informed decision as to what would look best in our house. Everyone at Flooring 101 is great! Andrea in the office, Carlos, who was our direct contact for scheduling was really awesome! The 2 installers, Nestor and Eddie were efficient, thorough and knew exactly what to do to get the job done...and done well. One of the other things we liked about this company is that they never called to pressure or harass us while we were in our decision making period. We would highly recommend Flooring 101! read more

I hired Flooring 101 to install Luxury Vinyl flooring in my kitchen. What was sold to me as 100% waterproof and lifetime warranty warped within a year. When I contacted Flooring 101 to complain about the installation and the quality, they ignored me and gave me the run around for months. Eventually, they sent a representative who made up a story about a fridge leak and voided the warranty. There was never a leak! What's even worse is they charged me $200 for the service call. Flooring 101 is the worst company I have ever dealt with. They are dishonest and incompetent. They ruined my floors, wasted my money, and caused me a lot of stress and frustration. I would never recommend them to anyone, and I urge anyone who is looking for a flooring company to avoid them at all costs. They are a scam, and they should be ashamed of themselves! Posting in Oxnard location since they handle the 'warranty', but this really belongs to Ventura for lying about the warranty during the sale, Simi Valley for their awful installation, and Oxnard for the despicable customer service department. read more

We were referred to Flooring 101 by Costco. We had obtained a quote from another flooring company, but Flooring 101 gave us the best price. Moreover, we knew Costco backed them. We received wonderful service from Harry, our consultant. He gave us good advice, he ordered larger samples for us to help us decide on the color and generally did everything to insure a good outcome. The installers were great as well. They arrived on time, had us check the carpet before installing it, and did an excellent job matching the seams on our patterned carpet. The seams are nearly invisible (if we didn't know where they were we wouldn't have found them). We were so pleased with our experience and the final outcome that we invited Harry back to see how it turned out. read more

I was recommended flooring 101 by a friend. Then I was recommended Roman and flooring 101. I got ahold of Roman and he is very good. We had a long process with a re-model, removal and installation of 3 different types of flooring. Every time I called for a question, Roman was right there with a solution. Flooring 101 had guys come out to fix little issue we had, very good service. Then 2 years later, we had an issue with the warranty of the floor. Flooring 101 and Roman were right there, and they really made the floor right. I had way more interaction with flooring 101 than I thought; and I each step of the way, they were right on it. Thanks to Roman and flooring 101. read more

We purchased flooring from Flooring 101 via Costco. The installation went smoothly, on time, nicely done, with a professional consideration for cleanliness. However, at no fault to Flooring 101, the threshold pieces used to interface pre-eexisting flooring in the hallways was the wrong color. It took a few times to interact with the wood supplier to get the threshold correct but Flooring 101 did ALL THE HEAVY LIFTING in terms of bird-dogging the supplier and keeping us fully informed. We cannot be happier with the perseverance and diligence of the Flooring 101 team. We recommend Flooring 101 to everyone. Our floors are beautiful and now exactly what we intended. read more

This was going to be a 1 star rating due to to an issue with rippling of carpet in three of my bedrooms (which Flooring 101 had installed) and after 5 months of trying to resolve the matter with Anndrea, with many, many headaches and being ignored time and time again, Ian Newton stepped up and understood how straightforward the issue was and had it fully resolved within a week - including the repair. I can not praise Ian enough for his professionalism and timeliness. Thank you, Ian. read more

This company and their crew are great at what they do. I received a reasonable quote, and proceeded to contract them for new flooring installation at one of our units. All of the work was performed in a professional manner, and all in one day. They assisted with moving furniture on an occupied unit, making the project flow with much less stress. I appreciate their excellent work, and am very happy with the results. I recommend flooring 101 to homeowners and businesses. Thanks! read more

We purchased flooring from them. It had started to crack in a few places. Even though there is a warranty they are blaming it on installation. They also stated that there was a high content of water in the one room where there are no pipes and it was installed during a drought. They have not resolved the issue for us despite numerous calls read more

I bought laminated flooring for my house and Saul and Roman there helped me getting the best price and the best quality flooring. I was very satisfied with the quality of the flooring. I can highly recommend them for your next flooring or carpet project around your house. Thank you guys for the great service. read more

Workmen are fast, expert and friendly. The hardwood flooring job they did is outstanding. The price was very nice. And they did 3 rooms, stairs and a hallway in only one day. As someone who is not easily impressed, I am impressed. I'll call them if I have any other project to do. read more

"Once you really get to know your customers, and what they like, YOU CAN CHARGE THEM DOUBLE" -Flooring 101 CEO Jimmy Poulos Floor Covering News Magazine, Published May 14/21 2018 http://reader.mediawiremobile.com/FloorCoveringNews/issues/203291/viewer?page=11 read more

The Oxnard store did three rooms and a hallway of hardwood floors. Very happy with the job, They put molding in also and it looks great! Great work, done on schedule and the crew cleaned up after. Plus good pricing! Thanks, Flooring 101 Oxnard. read more

From customer service, prices, and safety helping us out wearing masks getting exactly what we were looking for. Helping make our home look beautiful. Thank you Jonny and the rest of flooring 101. read more

I purchased floor for my home, it is absolutely amazing. They have lots of selection to choose from, all products are of good quality. Their staff is very knowledgeable and super friendly. read more

Our experience flooring our meeting hall with this company was shoddy parts, shoddy labor and shoddy service. I wish I had something positive to say. I would leave no stars if possible. read more

The employees are awesome!! They worked with what I needed and my floors look awesome!!! Have used them 4 times now and will use them again when I'm ready to do my bathroom!! read more

Flooring 101 has every type of flooring product available. Locally owned and operated they their own installers who only work for them.

I went through Costco and the kitchen was not done right. I paid more than $10,000. I will put minus

You have to buy ALL the material from them or else they won't sale anything. Bad customer service.