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    Floor Gallery

    4.3 (15 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Floor Gallery

    Carpet installation

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    5 years ago

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    9 years ago

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    11 years ago

    Wonderful to work with and very reasonable! The staff easy to work with and took pride in their work. We love our floors!

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    Review Highlights - Floor Gallery

    We used them for laminate, carpet and tile installation and have been very satisfied with the end result.

    Mentioned in 3 reviews

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    Flooring Land

    Flooring Land

    (15 reviews)

    Adam and his crew (especially Ahmed) are amazing and knowledgeable! Flooring Land truly sets the…read morebar for customer service. I was exhausted with searching for the right company to go with and as soon as I met Adam I knew my search ended! He took time to explain the various types of flooring and all the details associated with transitioning to a Luxury Vinyl. I highly recommend and my cat approves as well!

    There are certain things they do really well and other things they do not do well at all…read more Things they do well: - Floors - flawless - Countertops - beautiful - Moving furniture and putting it back - fast and careful What they don't do well: - Finishing (caulking, sealing, covering nail heads) - a lot of holes in base boards that need caulking, Didn't nail down boards for multiple feet and now there is a gap between the wall and the base board. - The stain on the threshold is fading and has stuff stuck on it. My house is very clean so that's not it. - Backsplash - didn't seal grout, didn't finish edges, didn't use waterproof seal at joint. Grout is cracking. The follow through and neatness of the job was the big upset for me. I waited a month before writing my review and I find something each week that was not finished well on top of the many things I pointed out while they were still on site. Overall the job was okay, for the amount paid, I went with them because of the reviews and the price. You get what you pay for. Note: A lot of the google/ yelp reviews are written by family.

    Flooring by Patterson - Master bedroom floors

    Flooring by Patterson

    (31 reviews)

    Lazy Brook/Timbergrove

    I had been searching for flooring for quite some time, had numerous quotes from all of the highest…read morerated companies in the area along with big box stores, but none of them compared to Brian in both cost and expertise. He found us an amazing product at a great price and we felt totally at ease with him. He's super knowledgeable and you can tell he sincerely cares about his customers. No gimmicky sales tactics, no high pressure, which I appreciated compared to some of the other companies that came to give us quotes. The installers did an amazing job and our new floors look awesome. I'm sure these floors will last and be super durable for our rental. Do not hesitate to call Brian, he is amazing and will take great care of care of you (and save you money!)

    I would recommend Flooring by Patterson to anyone that is looking to have a project done. I really…read morecannot say enough good things about my experience working with them. Brian is so knowledgeable and incredibly dedicated to making sure that you get the best possible outcome. He went above and beyond any service provider I have ever worked with, and was there from start to finish with a level of support that is unmatched. He made the decision making process so easy and enjoyable, and the flexibility and turnaround time was unbelievable. Our project came through under budget and ahead of time, and the quality and professionalism is undeniable. We absolutely LOVE our new floors, and we can't wait to work with Flooring by Patterson again soon!

    Houston Carpet & Classic Floors - Another beauty!

    Houston Carpet & Classic Floors

    (13 reviews)

    Terrible service. They were requested to remove and reinstall Hunter Douglass blinds. Once…read moreremoved it was discovered that a clip was missing. My wife notified them before they were to come back for reinstallation. Never a phone call. The Clip is a 10 cent item from Hunter Douglass which they do not keep in stock. I could have easily located if requested, but Houston Carpet never advised us that was too big of an ask for them to source. Technician shows up with no extra clip in stock and owner tells us that if they have to come back it will be another $75 trip charge. We can either chose to have a half-ass install or eat another $75. Avoid these guys like the plague.

    This company made a promising first impression but the last impression is what matters most. And…read morelet me just say, it couldn't have been worse. Initially, we hired them to replace hardwood floors with LVP. However, the new floors didn't align with the baseboards, leading to 3 options: Replacing all baseboards Adding 1/4 round and repainting them Adding taller wood along with 1/4 round without needing paint. We have texts from the owner to prove this. We chose option 3, but later, we were told the baseboards would still need repainting, which was a concerning inconsistency. Despite this, we gave them more work, including adding a shower pan, new sheetrock, and tiling two restrooms. However, none of these projects were completed as promised. In the first restroom, a stand-up shower, they replaced the sheetrock, added the pan, and were supposed to tile it to the ceiling. At the last moment, the owner demanded an additional $175 to place the FINAL piece of tile at the very top, leaving the job unfinished. Workers stated they felt bad, but followed orders in fear of getting in trouble. Communication with the owner became impossible for six days. In the second restroom, a tub shower, they replaced the sheetrock but left the edges incomplete. The owner claimed it wasn't their responsibility and demanded more money to finish it. He said we should have known "the edges were outside the shower" and thus not part of the job. (Despite installing new sheetrock, which should have included smoothing the edges.) Niche edges were also to be painted to match the tile, but this wasn't done. After numerous complaints, the owner agreed to complete the stand-up shower but refused to finish and smooth the edges of the tub shower, leaving it visibly incomplete. Again, another worker of his stated he felt bad, but followed orders and reluctantly left. There's more! The billing process was equally frustrating. The owner initially texted us a balance of $7,100 (we spent over 57k) with unclear details. When we requested a clear breakdown, his wife provided a handwritten one, showing a different balance of $6,967. When we questioned these discrepancies, the owner had nothing to say. In addition, prices for additional jobs (painting stairs and staining the front door) were different than provided via text. See below: $4,700 to paint baseboards $1,500 on staining front door $975 on painting stairs Since we chose not to do the baseboards, he increased the front door to $1,800 and the stairs to $1,500. That is a $825 difference, which the owner claimed he had verbally discussed, despite no such conversation taking place. He justified this increase due to assigning different crews instead of having one do it all, which was not our responsibility as clients. We were given a price and that's what it should've been. Why do we suffer due to his poor management? When we refused to pay the inflated amount, the owner THREATENED to put a lien on our house, despite no signed contract for those prices. When we told him we would pay because we are good people and wanted to be done with him, he YELLED at us, "YOU MUST HAVE A BORING LIFE!" and hung up when we mentioned leaving a bad review. To make matters worse, when we reached out to his wife, who had just sent us an invoice that same day, she acted as though she didn't know us, asking, "Who is this?" This sums up how they do business, once they have your money, they don't care about you! If I could give this company negative stars, I would! The fact that the owner seemed so genuine at first is the scary part. He fools you then gets you with additional surprise costs and unfinished work. The additional costs need to be written down and signed, every time! Otherwise, he'll throw out whatever number he wants! SUCH A DISHONEST UNRELIABLE COMPANY!

    Floor Gallery - carpetinstallation - Updated May 2026

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