TL;DR: best place to buy LVP and SPC. Best prices by far and knowledgeable staff! We were referred to this place by some friends who had recently changed their floors to SPC and that was exactly what we were looking for. Sam helped answer all our questions and even educated us more than we had hoped. On top of that, their prices are really good and they have delivery times much shorter than other resale places. Don't get this place confused with the one with "&" in the name. This is the best place for flooring. Go here (it's far out in Upland) and get your floors. read more

Floor Decor - Carpeting Near Me - Upland, California

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Although I've wanted to replace my floors for awhile, it wasn't until I had a water leak that this was forced on me. I didn't know about Floor Decor and they were referred through the reconstruction company I used. Dave Rogers came to my house, let me know the options and I then decided on LVP and replacement carpeting. Dave was so professional and kind! It was an extremely difficult and stressful time for me and I know he sensed that - no pressure, just helped with the best decisions I could make. The final quote for the work was so reasonable! I know it was a fair price - I've been pricing these products for years. The installers for both the LVP and carpet were very experienced and easy to have in my home - they worked quickly and were clearly very experienced. I have 2 more rooms I'd like to replace with carpet sometime soon -- and I will definitely call on Floor Decor again. Thank you, Floor Decor! read more

David and the crew from Floor Decor were outstanding! David brought samples, making our floor choice simple. The installers did a great job and their molding work was top notch. I would definitely use Floor Decor again for all of our future flooring. read more

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The team from Floor Decor needs to be at the top of your list for your flooring needs. Don't confuse them with the chain that has a similar name...Floor Decor offers quality products at a phenomenal price. On top of that, you're dealing with installers who are Floor Decor employees, not some third party that is subcontracted to install your floors. These folks are super professional! The attention to detail and our unique needs were amazing. I look forward to working with them again in the near future! read more

My husband did lots of research, and watched countless Youtube videos on DIY stair makeovers. After considering all of the work involved, we decided to go with Floor Decor. Good decision!!! The workmanship by Edgar and Ohton was exceptional. Jesus and his partner did an excellent job on the upstairs. They really took their time to make sure every cut was a perfect fit. They were all very professional, courteous, and polite during their work. Cleanup was great. Dave provided an invaluable, fair and professional assessment of the job. Kieran was great to work with too. This vinyl flooring looks amazing. What a transformation for a great value. I highly recommend Floor Decor. read more

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David Rogers is the owner of Floor Decor and it's been a pleasure working with him for the past 7 years on over 4 projects already. The most recent project was an office purchase that I had tiles laid down. David actually chose the tile color and style which worked out great. The flooring looks very modern and clean. His suggestions were right on the mark. In addition, I wanted to give props for the installer, Carlos. Carlos was very professional, detailed and courteous. He really took the time to lay down the tiling properly. He even showed me the detailed steps on how he installed each tile to ensure a solid placement and level. We first met David through Costco when we needed some carpeting at our new home about 7 years ago and at that time they had contracts with 3 Costco locations. Now, David services 9 Costco locations. This is proof that he continues to do excellent work for his clients. I highly recommend Floor Decor to handle all of your flooring needs. Reasonable and fair prices along with great craftmanship and professionalism is a recipe for a win win situation. On top of that this a truly family owned business where his son, wife and brothers help out at the store. read more

Floor Decor - a person standing in a room - Carpeting Near Me - Upland, California

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We had water damage from the rainstorms in March 2023. The restoration company we hired, Superior Restoration, recommended Floor Decor to replace the damaged flooring in our kitchen. We decided to do the entire house. Dave and Kieran were so knowledgeable and helpful in choosing our floor. Super friendly and easy to work with. The crew that performed the installation, Jesus and Geronimo, were fast and very considerate of us, our home, and our dogs. Couldn't be happier with the process and the results. The final cost for the project was much lower that the initial estimate so we were able to complete several other projects within the original budget. We will definitely be hiring Floor Decor for other projects in our home in the future. Our experience was fantastic. read more

I've worked with Floor Decor to update flooring in my home twice now and both times they've been a pleasure to work with. Dave is very knowledgeable and friendly and the installers were efficient and had great craftsmanship. I'm so happy with the work they've done in my home and would definitely recommend to anyone in the area. read more

Floor Decor - After - Carpeting Near Me - Upland, California

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At first I would have given a 5 but within a matter of a couple of days of install my rating has dropped. I loved my carpet when installed. But things went south from there. First off the installers told me that the only carpet left was the strips they left on the porch. I believed them. However when my husband got home later in the evening he asked where the larger piece of carpet went that had been in the driveway when he left. We paid for the carpet and felt any larger pieces should have at least been offered to us. When I enquired with Steve about it I was told he would investigate and get back to me. I never heard back. Then I found they had left behind tools in one of the room as well as a napkin with blood all over it. I text Steve about picking it up and never heard back. I'm not sure Costco would appreciate a company representing them having such poor response to their customers concerns. read more

From the first to the last interactions with Floor Decor, they were wonderful. Simona helped pick the perfect match to our existing flooring. I wasn't sure, but when I took it hime, perfect match. Trust her...she's got an eye for this. Our installers were Carlos and Jose. They arrived on time, were polite, and professional. Carlos asked questions to make sure he was doing exactly what we wanted, and when I wasn't sure, he explained what he was thinking and why. I say trust him, also, because all his suggestions were great. I highly recommend this company. Professional staff, quality product, good prices. read more

Floor Decor - New vinyl flooring from Floor Decor in Upland. If you need flooring this is the place to go. - Carpeting Near Me - Upland, California

Found the floor I wanted at a good price. Paid just under $1500 for 37 boxed. My contractor installed the floor a week later and found that one of the boxes was damaged. (Looks like it was hit with a forklift). I came back to see if I could get the 5 damaged pieces replaced, but they refused to replace because I had to return broken pieces within "48 hours". I guess I had to inspect a ton of material piece by piece with two days of purchase. TERRIBLE CUSTOMER SERVICE BY FRONT DESK. THEY DON'T STAND BY THEIR MATERIAL. GO SOMEWHERE ELSE. THERE ARE TONS OF OTHER PLACED IN THIS AREA. I never received / "picked up" a refund. Anyway, keep your refund/ pieces. Or Give them to the lady at your front counter. read more

If I could give them 100 stars I certainly would. Dave came out to my home to measure. He was friendly, he was professional and arrived on time. And even though he did not have what I wanted in stock he found it for me. Brent the installer is a true artist. He went above and beyond on several occasions. Tearing out the old wood floors was backbreaking work and he made it look easy. He is a joy to work with (ha ha) he is a perfectionist and he is meticulous. I could not be more thrilled with my beautiful floors. I cannot recommend this company or it's people highly enough. They are my flooring go to company from now on. read more

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We had our floors installed two years ago and just recently noticed a very small area in one of the rooms that was "wonky". Called, as the floor had a guarantee on it. Could not have ended up being any happier with the quality of the "repair". Thinking that the small area that was defective would just be fixed somehow I came to find out was not going to be the case. The entire floor in the area of the defect was removed from base board to base board and replacement planks were installed. Those planks were not installed until a new moisture barrier and additional leveling was completed. It proved to me that the Floor&Decor did not forget about us but stood by their workmanship and products. Gabriel and Kendal were the representatives who completed the warranty work and could not have been better to represent the company. When we are ready to complete the flooring in our house by putting in floors in the bedrooms our choice will be floor & Decor. read more

Amazing Job done by Floor Decor. We were brought samples that would blend with our current vinyl planks downstairs and I couldn't be happier. The installers were on time, did the job beautifully and cleaned up when they were finished. Highly recommend!!!! read more

Floor Decor - Staircase - Carpeting Near Me - Upland, California

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On 05/15/23 I logged into Costco and searched for their advertise flooring products. I submitted my info for a free estimate and was contacted via email by Steve Murphy. I texted Steve, introducing myself and inquire about the company he was employed at, which was Flor Decor in Upland. Steve insured me that he would appear in person, at my residence to conduct his business. Steve arrived 20 minutes late and I had to call him to figure out why he was late. Strike 1. Steve parked sideways in my driveway like he owned the place, and when I asked him to move it he appears fussy about it lol. strike 2. Steve looked, spoke like a used cars sales man. Not necessarily a strike but still not a ball. Steve conducted his business and measured the rooms inside our home. When Steve was done I escorted him out of the home and spoke with him, which included samples of the flooring which he did not have, and cost per sq foot for demo and Instal which he refused to provide. Steve later said he would send samples of the flooring which he never did and when I asked for a detailed worksheet of the cost for materials, flooring (Shaw Coretec Plus Pro XL) and cost for demo, well, he delayed and send me a text which stated, "Installation of the Bedford Oak with transitions and 1/4 round, not including baseboard or wood and tile pull up, would be $27,470. Then you would receive a Costco Shop card of $2,747". I replied with, "Please attached the products specifications, size demographics, thickness, wear layer etc. see attached photo for examples. Also we are still deciding on what color preference we want. You said you could send us samples. We would like samples of the colors we discussed today. Benford, and Cairo". Steve responded days later with, "Just so you understand, the price I gave you will not be less". I responded via email in which I stated, "That's not what I asked. Apparently you are not capable of breaking down cost and/or following a simple request. For that. I will not be using your services. Good day". Sad to say the least that Costco contracts with mmmm snakes to say the least who are dishonest, not forthcoming and the simply be said, "Dirt bags". I will not be going with Costco, for the above mentioned reasons and found that a company called Flooret is knows for their customer service, durability at 40mm wear layer and up front about their product. I will be contacting Costco and informing them if Floor Decors poor ethics. read more

Our first experience was with Sam at the store. He was so helpful and answered all our questions with no pressure. We appreciated his quick response each time we had to call the store. Dave came out right away to take measurements. He gave some good advice. We had vinyl flooring and carpeting installed and the installers were so attentive and efficient in completing the jobs. They were diligent and hardworking! They even offered to do some extra detailing! We would recommend Floor Decor to others! read more

Dave and his staff are fantastic. Dave came out to my home within 2 days of requesting a quote and work started the following week and was done within a day and a half. His installers were very courteous and professional and were careful in moving furniture. I wish I had known about Floor Decor when I had some other flooring installed a couple of years ago, as I was extremely disappointed with the length of time and quality of work of the company I used. From start to finish my experience with Dave and his staff was stress free. I highly recommend Floor Decor! read more

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I had a great experience with Floor Decor out of Upland, CA for a full house install of Luxury Vinyl flooring. I went through the Costco flooring service who use "Floor Decor." The staff at Floor Decor were very professional from getting a quote to completion of install. The Installers were timely, respectful, professional and hard workers. They cleaned up every evening making it easier to manage the dust from the project. I recommend this company to anyone looking for new flooring. I am very pleased with my new flooring. read more

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Many thanks to Floor Decor for working with us. A vast array of quality carpets were offered to us to choose from, at our leisure. The helpful demeanor of our sales rep D Rogers made the purchase of carpet to carpet our entire home was outstanding. The installers were very professional, tidy, and efficient. Great experience, great work. Thank you Floor Decor. Wayne. read more

THANK YOU THANK YOU THANK YOU DAVE! Dave saved my floors, so I just moved to Upland and thought it would be wise to have my general contractor install my vinyl plank floors just to keep it all with one person. I was wrong, he destroyed my floors, he shaved the base of the planks to make them fit, there was no floor prep, there was nails under the planks, my baseboards were completely uneven. I ended up firing my Contractor, I remebered Dave. He had installed Carpet in my previous home in Ontario 6 years earlier. I called Dave on a Friday at noon, told him my story and explained how unhappy my wife was with this half ass job. He said "I got you" and he got to my house at 4PM. He walked through my house and pretty much said "You gotta start over". I told him, "lets do it", he told me everything including baseboards needed to be removed along with floor prep was never done. So, he called me back Monday Morning and threw a price at me and we started work a few days later. His GUYS WERE AMAZING! 2 Guys came in and undid this disaster of a floor install in 4 days. This was 1700 square feet along with floor prep and they were able to save about 80% of the floors, the ones they couldn't save WERE GLUED, SHAVED and otherwise unusable. His guys also did an epic job on the stairs, everything about this job was great, he constantly checked on quality of work, checked in with me to ensure we were happy. His guys didn't leave a scrap of trash, they wore masks and they talked to my wife like she was an equal. Usually contractors only speak to men and its important to me that my wife has the same clout as I do especially in my absence. I messed up and didn't hire Dave initially to save a few bucks and it ended up costing me more than double. Was Dave the cheapest choice, probably not but I didn't bother shopping around nor will I ever again when shopping for floor, I paid for what I got and we couldn't be happier, We did all of downstairs, we are now waiting for his guys to do upstairs, Next week Round 2 thanks again Dave. read more

I got my floor done through Floor Decor and Costco back in March on my new construction home. House looks beautiful with the new Shaw Vinyl planks but the main floor was not done correctly. Floor looks uneven and some of the vinyls were not lock together properly as seen in some of the pictures I am including. Also, floor feels bumpy which create air pockets. I contacted Steve Murphy couple days after installation was completed but no response from him. Now the issue is getting worst and I've been calling Steve to no avail. Up to this date, no courtesy call from Steve to get this issue resolve. read more

Floor Decor - Carpeting Near Me - Upland, California

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I couldn't be happier with the service I received from everyone at Floor Decor. From the beginning Dave was so attentive and helpful. He was able to come out within days to give us an estimate for our flooring project. His estimate was comparable to others I obtained. He was able to start the project in reasonable time (we ordered flooring that was not supplied locally). We were so happy with the results that we decided to go with him to replace the floor and backsplash in our kitchen. Carlos, the tile installer, did such an awesome job. The design of the backsplash was not easy to work with, but WOW! Carlos outdid himself, his attention to detail really made a difference. He took his time to make sure the backsplash was 100% perfect. While others would of done the backsplash in a hurry and not worry about the small details, Carlos took his time to make sure it was perfect. All throughout the project Dave made sure to keep us updated. Definitely will recommend Floor Decor to anyone looking a business that really cares about its customers. read more

Floor Decor - Carpeting Near Me - Upland, California

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If you want perfection call them. Very timely. Good price. Excellent samples. Very nice team. Steve Murphy and Javier

I needed new carpet and after looking around for awhile, I decided to go through Costco. I was contacted by Jerry who works for Floor Decor in Upland, who contracts with Costco. Jerry asked me what I was interested in and I told him. He came to the house with lots of samples. I was interested in quite a few, but needed to see bigger samples. He got in touch with The carpet companies and ordered me full size samples of everything I was interested in and had them sent directly to my house. No high pressure. He gave me lots of time, answered all my questions and when I finally made up my mind, he came out and I signed all the paperwork. The carpet I wanted was on backorder, but ended up coming in quicker than expected. Father and son team, Rojeno and Ramon were the installers and I can not say enough good things about them. I don't think I've ever seen two men work harder than they did!! They were here for two full days (I have a big house) and did an amazing job!! I am so happy with my carpet and the outstanding job they did. They really went the extra mile and I appreciate all their hard work! I highly recommend Floor Decor AND especially Jerry, Rojeno and Ramon! Thank you. read more

I went through Costco to upgrade my flooring. The floors look good and the installation team did a great job, they are the reason for the 3 stars. I am taking off 2 stars because of my experience with their rep, Steve Murphy. He promised some follow-up work which was never done and he has repeatedly ignored my attempts to contact him. First, when I signed the contract, he explained that the installers would remove the pedestal sink in the powder room but wouldn't be able to reinstall it. I said that was fine as I was planning to upgrade it anyway. I specifically asked about the toilet, and he said they wouldn't have to remove it, they could work around the toilet. Well, the installers said they had to remove it and couldn't reinstall it. When I messaged Steve to explain what the installers said (which contradicted what he told me), he just ignored my message. No apology, no explanation, nothing. I wouldn't have minded if he had told me up front (like with the sink) so I could schedule a plumber in advance, but instead I was stuck with a hole in the floor, which I had to cover with plastic and tape until I could get a plumber out. Then, after the floors were installed, there were some gaps in a couple of the floor boards and between my stairs and the wall, and I contacted Steve to ask if this was something they could fix. He came out to inspect the work and said a couple of the gaps were caused by "imperfections" in my wall but they could make it look better with some caulking. He agreed that the stairs really needed to be fixed because those gaps are very obvious/unsightly. He said the installers were busy, but he would send someone out to do the touch ups if I wouldn't mind waiting a couple weeks. I said that wouldn't be a problem at all. That was the end of March and he has ignored most of attempts to contact him over the past 5 months. At one point I asked if we could schedule it the following the week, and he replied "I think so". He never contacted me to schedule and ignored my next several attempts to contact him for several weeks. Then I asked if I should contact someone else and he said, no, the installers are just super busy and he would contact me immediately when they are available. Finally, he responded to one of my messages with "give me until tomorrow". That was now a month ago and he has again ignored my next attempts to contact him. I give up. I'm done with this company. I honestly would've preferred to be told they didn't have the time or capacity to do this, rather than wasting my time by promising me they would do something and then just ignoring me when I ask when it will be done. I was planning to hire them again to do the rest of my flooring, but now I'm looking for another flooring company. **8/28 update: I changed my review to 4 stars because 5 days after I posted this review, Brent came out to my house and fixed all the gaps. It took him less than an hour to do this. He matched the caulking to the color of the stairs and now it looks great, no more gaps between the wall and stairs. This isn't a 5 star review because I'm still frustrated that it took 5 months of back and forth and several ignored messages for something that was such an easy fix. But I'm glad it's finally done and I'm happy with the result. read more

Drove around the area looking to buy last min tile, like we needed it ASAP. Started off at 7, this is the second spot we came to because it was open early. We got lucky to come across this business. They have amazing prices, and most importantly, the best customer service. Mike helped us decide, when they didn't have 1 tile we liked, he immediately brought out more tiles that looked close to it. He was even displaying them on the floor. He was so nice, friendly and patient! He told us everything we needed. Will recommend for sure! And will be back for more remodeling. read more

Decided to go through Costco to purchase and install flooring through their vendor Floor Decor. Steve Murphy, FD rep for Shaw flooring contacted me. From the onset, Steve seemed unprepared, and not knowledgeable about what Shaw flooring FD had in store. I visited the upland store and although Ken was very helpful, he stated that "Costco would be more expensive than them". Additionally, the FD Shaw selection at the store was very very very limited. Very disappointed . I left with a sample tile. Steve was surprised I had found the sample at the store. Additionally, I sent him detailed photos and information from the Shaw web of what I was looking for. We scheduled a Saturday appointment and he was 45 minutes late. I asked him if he brought samples he said no. What he did show me was the Shaw website on his phone! What a waste of time. I've contacted Costco this morning. I've tried reaching Donna or David this morning but two reps at the store told me they were not available until 1:30. Thank you Donna for your response. I'll call at 1:45 read more

After having a bad experience at several flooring stores in the area, we called up Floor Decor and wow, what a difference. Sam treated us with top notch service despite us only needing a minimal amount of material. He was kind, communicative, and extremely helpful. Additionally, the warehouse staff were very nice and fun guys that also helped me load up the truck and get everything situated. Overall, they made the process easy and if I ever have flooring needs or questions I know where I'm going first. read more

We had a kitchen remodel planned and needed to have new flooring throughout the house. We contacted Dave, he visited our home, and helped us select the best materials for the job. Our new downstairs vinyl plank flooring was the perfect choice with excellent durability and cost. Installers for the plank flooring completed the entire 1200+ square feet in 1 and 1/2 days. The entire upstairs took 2 complete days to install the plush carpet. Dave's installers were efficient, fast and clean. We are very happy with the choices we made and the help we received from Dave Rodgers, the owner. Dave made the entire flooring process painless. read more

I am so very pleased with my new luxury Vinyl flooring from floor decor ! It looks beautiful! Dave was very helpful With everything from helping pick the flooring to getting installed before company on New Year's Eve,and working with me on a few other flooring issues ,The customer service has been great ! We needed a small fix and it was taken care of quickly and looks great, I am very particular about my home and the quality of workmanship, they did a great job on the install, a team of guys came in,worked everyday till the job was done and done well, thank you Floor Decor, look forward to doing more flooring in the future ! read more

Overall satisfied with the product but it was a bumpy road to get there. Went through Costco and had to reach out to Costco because no one followed up on my inquiry for 3 weeks. Finally, Jerry reached out and set up a day to visit. We picked our carpet and Jerry got us all set up. First day of our project, arrival time was communicated with us by Jerry- things were looking good. Second day they finished our downstairs flooring. It looked good- finishing touches weren't as great as I would have liked. Baseboards could have been cleaner and they could have picked up the mess a little more before leaving. At that point, there was a lack of communication on when the upstairs carpet would be installed so I asked and received a response for what day but not a time. On Friday, carpet installer came. Showed up on time and things got started, we were told job would be done around 3. Supposed to be a 2 man job but only 1 showed up and so we were told it would be done by 5. I texted Jerry and expressed my displeasure about how much of the job was left around 4-4:30 and was told the job would be done in 1-1.5 hours and that he didn't even know only 1 guy showed until 10:30 AM - why wasn't this communicated with us then or someone else sent out?!.. 2 hours later... the carpet installer didn't leave our house until around 6:30 PM when we had plans at 5:30. My husband had to help move our furniture and also had to help with clean up because by the time the job was finished, we just wanted to get on with our night. My husband spent all day Saturday vacuuming and cleaning up the dust and removing dirty hand prints off our wall from the install, some of which did not come off and we will now need to repaint our walls. I waited for some follow up from Jerry so I could express my feed back to him before putting it in public forum and never received contact.. so overall the floors look nice but not happy with communication, feed back, state of my home after the install or that we paid for a service and my husband had to help. read more

For a store I found by accident (daughter gave me wrong directions for the OTHER floor and Decor) I was first amazed by the beautiful floor samples and selection (after being to four other stores in last 6 months) little did I know their service, reliability, prices, and their professionalism would also be top notch!! I was treated with so much courtesy as well as Kindness (yes...kindness) by Steve the manager and especially Brent the installer (MASTER installer)! He even offered to help place furniture pads on furniture for me! (I declined as He did so much more than expected already)! cannot say enough good things about him....the owner is extremely lucky to have both of these people working for him! ( I would have adopted Brent if I could have)! if you are shopping for flooring, you've found the place! read more

I cannot say enough about the incredible craftsmanship that the team from Floor Decor demonstrated from start to finish. I found the best quality at a great price. I am thoroughly happy with landing on such a reputable and tenured group of professionals. I would highly recommend. read more

Floor Decor - New flooring throughout our kitchen, living room, entry and dining room. - Carpeting Near Me - Upland, California

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Awesome product, awesome price, awesome installation team. They travelled all the way to San Jacinto to give us a quote and install our flooring. We are very happy with our new flooring! read more

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We've used floor and decor now for 4 different projects. We've had laminate installed downstairs, tile, laminate and risers on stairs and carpet upstairs. Each project was done in timely manner. The projects were well priced and lower than other companies for the same product. We've dealt with 2 different sales reps and both have been quick with price quotes and scheduling and installation. The house has never looked better. We did have a small issue with the stairs that needed repairing a few months after installation but it was fixed without any guff after some scheduling timing. Ken our 2nd sales rep was great and quick to answer all texts and calls. The installers, also, left the projects clean. read more

These guys are pros. This is about the third time I have used them and I am not disappointed. I could not be more happy with their workmanship. Floor Decor only hires the best installers. I would recommend them to anyone. But people might say they are not cheap, but their price is fair and it comes down to you get what you pay for. And I was looking for quality, professional , and I also got made in america... Great job guys, again fine work... read more

This review is for work done quite a while ago, maybe 18 months or so. Even though I was completely dissatisfied with Floor Decor at the time I wasn't going to leave a bad review because I've known them for so long. However, now since my tile floor is failing and will have to be replaced, they're getting the review they deserve. Dave has been installing flooring for me for about 20 years. He's done carpet, wood, tile and even granite counter tops for us in four of our personal properties and at my offices. The last job was to replace all the tile flooring in our home. His two tile people (father and son team) were the most unprofessional slobs I've ever had work in my home. They didn't do anything to protect our home or existing carpets to the point I threw them out of the house one day. Dave ended up calling me but never would come to the house to see the mess or workmanship. He also wouldn't replace the two clowns he had working there. My choices were to let them finish or hire someone else myself and sue him which I didn't want to do. So they finished. The grout they used was the wrong color and when I questioned it they said it was correct and would dry the right color. They were wrong. Dave did send someone back to paint all the grout but it's paint and now chipping in places. The problem we have now is tile is coming loose in our master bath and the grout is breaking apart. We're going to have to rip out the tile and replace it in less than 2 years! I should have replaced them during the job and just paid for it. Because now I've got to pay someone to repair their poor workmanship. I did not get what I paid for. read more

A few months ago, my house had a slab leak. All the flooring had to be ripped out, and it was a stressful time. Floor Decor in Upland was recommended to me by the restoration/water damage company. I was nervous about finding the exact type of flooring that I wanted. Dave from Floor Decor came to my house with samples and walked me through the process of choosing a floor. He was extremely kind and knowledgeable and made several useful suggestions. Once the flooring order arrived, the installation went quickly and smoothly. I totally love my new floors (a water resistant laminate made in the USA). I chose a lighter color than the previous flooring (based on Dave's suggestion), and the new floors have really brightened up and opened up the rooms. Even though the flooring project is finished, I know that Dave is still available to support me. In fact, I've already called him several times to ask questions about the best way to clean the floor and to handle spills and pet accidents. I totally, without reservation, recommend this company to anyone needing to purchase flooring and have it installed. I'm very happy with my new fabulous floors! read more

We had Jerry come ovr to measure for replacing our whole house with a luxury vinyl. He couldn't hav been more patient and was able 2 answer all our questions. He ordered more sample colors when we asked for more options. We received them promptly. Perfectly smooth home visit. We felt his sincerity right away. We had Danny and Frank hired 2 install the flooring (Danny O'Dell Covering) as they came highly recommended from Jerry. They are by far exceptional! They are willing and able 2 make u happy. They called 2 inform us they were coming, showed up on time and were very responsible with our possessions. Also, made sure they left the areas clean. Very impressed. Highly recommend these professionals. read more

I've used Floor Decor in Upland on 2 occasions. First was installation of laminate downstairs. I fell in love. Brent and his crew installed it within the quoted time. I decided to give them a call for my next job. New tile in 3 bathrooms, a new tiled entryway, laminated stairs and upstairs hallway. I called and made an appointment with Tim. He arrived on time and had the tile sample colors I requested. Tim even went outside the traditional and brought a surprisingly different tile. I loved it and went with it. He was very helpful with his ideas and did all the measurements. I decided to go with Floor Decor again. Brent and Alan were sent out to do this job. They were on time, extremely nice and polite and got to work. This was quite a bit larger of a job than my 1st install with them, but again Brent and his crew did a great job, again! It took a little longer than expected (only by one day). We didn't like the color grout in one bathroom and Brent happily restained it for us. It looks great now! I will definitely give Floor Decor in Upland a call again for my next job. Thanks to Tim, Brent, Alan and Alex! read more

Floor Decor - Carpeting Near Me - Upland, California

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