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    Floor Decor

    4.1 (70 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Floor Decor

    Carpet installation

    Floor Decor Photos

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    Recommended Reviews - Floor Decor

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    Reviews With Photos

    a set of carpeted stairs
    Karyn D.

    My husband did lots of research, and watched countless Youtube videos on DIY stair makeovers. After considering all of the work involved, we decided to go with Floor Decor. Good decision!!! The workmanship by Edgar and Ohton was exceptional. Jesus and his partner did an excellent job on the upstairs. They really took their time to make sure every cut was a perfect fit. They were all very professional, courteous, and polite during their work. Cleanup was great. Dave provided an invaluable, fair and professional assessment of the job. Kieran was great to work with too. This vinyl flooring looks amazing. What a transformation for a great value. I highly recommend Floor Decor.

    a person standing in a room
    Allen P.

    David Rogers is the owner of Floor Decor and it's been a pleasure working with him for the past 7 years on over 4 projects already. The most recent project was an office purchase that I had tiles laid down. David actually chose the tile color and style which worked out great. The flooring looks very modern and clean. His suggestions were right on the mark. In addition, I wanted to give props for the installer, Carlos. Carlos was very professional, detailed and courteous. He really took the time to lay down the tiling properly. He even showed me the detailed steps on how he installed each tile to ensure a solid placement and level. We first met David through Costco when we needed some carpeting at our new home about 7 years ago and at that time they had contracts with 3 Costco locations. Now, David services 9 Costco locations. This is proof that he continues to do excellent work for his clients. I highly recommend Floor Decor to handle all of your flooring needs. Reasonable and fair prices along with great craftmanship and professionalism is a recipe for a win win situation. On top of that this a truly family owned business where his son, wife and brothers help out at the store.

    After
    Karren K.

    I've worked with Floor Decor to update flooring in my home twice now and both times they've been a pleasure to work with. Dave is very knowledgeable and friendly and the installers were efficient and had great craftsmanship. I'm so happy with the work they've done in my home and would definitely recommend to anyone in the area.

    New vinyl flooring from Floor Decor in Upland. If you need flooring this is the place to go.
    Christine L.

    From the first to the last interactions with Floor Decor, they were wonderful. Simona helped pick the perfect match to our existing flooring. I wasn't sure, but when I took it hime, perfect match. Trust her...she's got an eye for this. Our installers were Carlos and Jose. They arrived on time, were polite, and professional. Carlos asked questions to make sure he was doing exactly what we wanted, and when I wasn't sure, he explained what he was thinking and why. I say trust him, also, because all his suggestions were great. I highly recommend this company. Professional staff, quality product, good prices.

    Great room hard wood
    Shawn H.

    If I could give them 100 stars I certainly would. Dave came out to my home to measure. He was friendly, he was professional and arrived on time. And even though he did not have what I wanted in stock he found it for me. Brent the installer is a true artist. He went above and beyond on several occasions. Tearing out the old wood floors was backbreaking work and he made it look easy. He is a joy to work with (ha ha) he is a perfectionist and he is meticulous. I could not be more thrilled with my beautiful floors. I cannot recommend this company or it's people highly enough. They are my flooring go to company from now on.

    Staircase
    Deborah E.

    Amazing Job done by Floor Decor. We were brought samples that would blend with our current vinyl planks downstairs and I couldn't be happier. The installers were on time, did the job beautifully and cleaned up when they were finished. Highly recommend!!!!

    a dining room with a table and chairs

    Dave and his staff are fantastic. Dave came out to my home within 2 days of requesting a quote and work started the following week and was done within a day and a half. His installers were very courteous and professional and were careful in moving furniture. I wish I had known about Floor Decor when I had some other flooring installed a couple of years ago, as I was extremely disappointed with the length of time and quality of work of the company I used. From start to finish my experience with Dave and his staff was stress free. I highly recommend Floor Decor!

    Luxury Vinyl flooring install in living/dining room

    I had a great experience with Floor Decor out of Upland, CA for a full house install of Luxury Vinyl flooring. I went through the Costco flooring service who use "Floor Decor." The staff at Floor Decor were very professional from getting a quote to completion of install. The Installers were timely, respectful, professional and hard workers. They cleaned up every evening making it easier to manage the dust from the project. I recommend this company to anyone looking for new flooring. I am very pleased with my new flooring.

    I got my floor done through Floor Decor and Costco back in March on my new construction home. House looks beautiful with the new Shaw Vinyl planks but the main floor was not done correctly. Floor looks uneven and some of the vinyls were not lock together properly as seen in some of the pictures I am including. Also, floor feels bumpy which create air pockets. I contacted Steve Murphy couple days after installation was completed but no response from him. Now the issue is getting worst and I've been calling Steve to no avail. Up to this date, no courtesy call from Steve to get this issue resolve.

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    5 years ago

    If you want perfection call them. Very timely. Good price. Excellent samples. Very nice team. Steve Murphy and Javier

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    Page 1 of 2

    Ask the Community - Floor Decor

    Do you have this grout. Bostic dimension diamond H600?

    No we do not carry that in stock. Thank you for inquiring.

    Don’t See Your Question? Ask Away!

    Review Highlights - Floor Decor

    Dave from Floor Decor came to my house with samples and walked me through the process of choosing a floor.

    Mentioned in 16 reviews

    Read more highlights

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    Anaya Tile - Shower walls

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    Amazing Customer Service! I had been looking for very…read morespecific tile for quite some time and both Laura and her son were so patient with me!! They went completely out of their way to help me find what I was looking for!!! The tile I wanted, had to come in from another country, and considering the tariffs and all the issues we had, they made everything so smoothly. Their prices are incredibly competitive, especially considering how much work they did for me and locating very specific tile. My experience with them makes me wanna redo another room just so I can order tile again! Thank you so much Anaya Tile for being one of the best parts of my bathroom renovation!!!

    We were not expecting to do a full bathroom remodel when we discovered what we thought was a small…read moreleak in our daughter's room next door. So when that was what we were faced with, with had zero clue what we wanted. Perusing the big chain tile shops left us frustrated and overwhelmed. Other shops had limited selection in what we were looking for. And then we found Anaya Tile, whose Yelp reviews were impressive. We soon learned why. By the time we walked in to Anaya Tile, we were completely unsure of what we were doing. Adam greeted us and offered to help. He spent so much time with us going through options, helping us navigate all the types of tile, laying things out for us, and pulling tiles he thought we might like. We went around and around and he showed nothing but patience and helpfulness the whole time. Even after we selected a design, we ended up changing our minds again, spending another block of time with Adam. It was so nice to feel like we could take our time deciding with the help of someone trustworthy and enthusiastic. Through the time we spent at Anaya Tile, we came to know it as a family business, very community oriented and passionate about helping their customers. Our bathroom project took a very long time and there were a lot of bumps in the road. Adam and his family at Anaya Tile were not one of them. Now that the project is done, the tile is our favorite part. We would recommend Anaya Tile without reservation.

    J&L Innovative Flooring - The areas we service

    J&L Innovative Flooring

    (182 reviews)

    After a slab leak in our kitchen, we had to replace the engineered hardwood flooring throughout the…read moreentire first floor because our existing flooring had been discontinued. Before finding J&L Innovative Flooring, I had already met with four different flooring companies for in-home estimates and had a good understanding of the costs involved. I was actually planning to hire another contractor. On a Friday afternoon, I called J&L Innovative Flooring and spoke with Larissa, the owner. She was out of town until Tuesday, so I honestly told her I didn't want to waste her time since I had already received multiple estimates and was leaning toward another company. She completely understood but offered to give me a general estimate and explain her scope of work over the phone. Shortly afterward, Larissa texted me a detailed estimate and outlined the work she recommended. I then spent time reading through the company's reviews and found countless satisfied customers. That convinced me to schedule an in-home consultation, and our family is so glad we did. When Larissa came out on Tuesday, I asked countless questions about floor preparation, moisture barriers, moldings, transitions, and the installation process. She answered every question thoroughly and emphasized doing everything according to the manufacturer's installation requirements and warranty. It was immediately obvious that she has extensive knowledge and experience. Unlike many contractors--including one I had previously hired--she wasn't interested in taking shortcuts to save time or money. Just by inspecting our existing floor, she recognized that our concrete slab would require leveling. She assured me that concrete leveling (within reasonable limits) was already included in her estimates at no additional charge. That level of honesty and professionalism immediately earned my trust. Our project also had some unique requirements. We needed the installation completed in two phases because one room was being used to store appliances and furniture. I also wanted to use the same flooring system that had protected our home during the slab leak: Bostik MVP4 moisture barrier with Bostik Best adhesive. Although many installers now use newer systems,this was the system I trusted most and to me worth the increased expense. I also wanted to purchase the flooring materials myself because of an existing relationship with a flooring supplier. Larissa happily accommodated both requests. She even contacted several of her own flooring suppliers to make sure I was getting the best possible pricing. She ultimately matched the same discount (never told her the price)I I was receiving on the engineered hardwood and secured excellent pricing on the adhesive and moisture barrier. It's clear she has strong relationships throughout the industry and genuinely looks out for her customers. Her knowledge on various flooring manufacturers is truly amazing. Most flooring contractors will push u into a certain wood manufacturer that they could make the most commission on but with Larissa u can choose whatever you want and she will try to get you the best deal. For the installation, Larissa assigned Enrique, who has more than 20 years of experience. From demolition to floor preparation, installation, and baseboards, Enrique worked with incredible care and precision. He carefully protected our kitchen cabinets and preserved our bullnose stair nosings instead of taking the easy route and replacing them. Our slab required extensive leveling and sanding before installation. Enrique took his time to ensure the subfloor was perfectly prepared and thoughtfully selected the best-looking planks for the most visible areas of the house. That level of planning and attention to detail is something many installers simply don't do because it takes extra time. One thing that really stood out was that Enrique hand-wiped every single plank after installation while working on his hands and knees. That's over 1,600 square feet of flooring cleaned one plank at a time. Watching that level of dedication was truly impressive. Throughout the project, whenever an issue came up, Larissa immediately found a solution. At one point I forgot to order the T-moldings from the flooring manufacturer, and they were on backorder for two weeks. Rather than delaying the project, Larissa leveraged her network to have a custom T-molding made and professionally stained within just two days. It's rare to find a contractor who is knowledgeable, honest, responsive, and genuinely committed to doing things the right way. Larissa and her team exceeded our expectations from start to finish. If you're looking for a flooring contractor you can completely trust, I highly recommend calling Larissa at J&L Innovative Flooring.

    We found J&L Flooring through a referral from the company that remodeled our stairs, and we're so…read moreglad we did. Their network is now 2-for-2 when it comes to quality, professionalism, and outstanding customer service. Larissa was an absolute pleasure to work with from start to finish. She made the entire process easy with her excellent communication, responsiveness, and attention to detail. Our project included replacing carpet with a beautiful 45-degree pattern laminate in one bedroom, removing the carpet in our hallway and installing matching laminate, and upgrading the carpet in four bedrooms. What impressed us most was the seamless transition between our newly remodeled stairs, the existing flooring, and the new installation--you truly can't tell where one ends and the other begins. The craftsmanship was exceptional, and the entire project was completed in just two days. We couldn't be happier with the quality of both the products and the workmanship. Larissa also referred us to a painter, and that experience was just as fantastic, which speaks volumes about the quality of the professionals she works with. If you're looking for a flooring company that delivers exceptional results while making the entire experience smooth and enjoyable, I highly recommend J&L Flooring. Thank you to Larissa and the entire crew for your outstanding craftsmanship, professionalism, and excellent customer service. We truly appreciate a job well done!

    Floor Decor - carpeting - Updated September 2026

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