I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

Great owners and a huge selection of modern and rustic offerings. Very easy to work with, highly…read morerecommended!

I'm glad we found this small, family owned store. We were looking to replace carpet in our master…read morebedroom/sitting area/closet with tile planks. They helped us narrow down what we were looking for and gave us samples to take home. The tile came in right on time and their installers (Richard and son) arrived right on time, worked hard, and got the job done, and done well, in just under four days, Would definitely go back to them for our next project.

I recently had some tiles replaced in my home. Not only did Frank and his crew do a phenomenal job…read morewith the floors, their level of professionalism and helpfulness was outstanding. I will be calling Fuentes Flooring and Design for any future flooring projects. Highly recommend.

Frank and his team are timely, accessible, and reliable. His staff works very hard to keep projects…read moreon schedule. They were there when they were supposed to be, and done as they said! Big job, three bedrooms and a Master Walk-in closet. His team moved all furniture and replaced it in exactly same places or as requested. My hats is off to Josh (Main installer), Aldo, and Francisco and of Course Frank, the owner! Great group! They removed all the base molding on the first day, and I took them and painted them, they look like new! Also we were able to get the flooring material from wherever we wanted and Frank picked it up and delivered into my house day before! Great communication!

Absolutely GREAT service by OJ's Flooring. in Saddlebrooke Ranch. (OB owns OJ's...) They…read moreinstalled 5 rooms of wood flooring for us. The team was terrific. On time. Knowledgeable. Experienced. Neat. Did the floor and a small time install for us in 2 days. We were missing some trim. Called when it came in and they were right back out. 5 star service following a horrible experience with our first "contactor". Thanks OB!!

Our experience was exceptional, from an initial wood floor repair to a new wood floor installation…read morein another room. We thoroughly enjoyed meeting and working with Roy and his scheduling and installation team. Everyone was kind, knowledgeable, communicative, and timely.

We have purchased carpet from Complete Flooring on three separate occasions. The second carpet we…read morepurchased we noticed the steps were loose and needed stretched. When they installed the third carpet which was over a year after the carpet was installed we asked the installer to look at it and fix it. He addressed the steps during that installed. In December we called as the steps were wrinkled again and the top landing area and asked if someone could come out and fix it so it doesn't ruin the backing on the carpet. The person at the store said they would send someone out to check it out and it was Roy. This was mid December 2023. He said he would get back to us in a week and said that the carpet was installed 2 1/2yrs ago and they only have a 2 year warranty but he would see what he could do. We followed up several times and they said we are working on it and will get back to you with a proposal?!? Finally after another call in the morning on January 20th (1 month later!) Roy was busy with a customer and called back in the afternoon with a proposal for $600 that included $100 discount to re-stretch the carpet. I can not figure out how carpet would need to be re-stretched multiple times which tells me it was not stretched well enough when it was installed. We have more carpet & flooring to purchase and I am sorry but this is very petty to charge to address what we feel is an installation issue. There are too many flooring companies out there and we will NOT be returning with our business.

We're picky, my husband and I. Six different companies bid to install 1500 sqft of carpet in our…read morenewly purchased Oro Valley home. Marie from Carpet One Flooring was the clear winner, and a stand out choice for us. Patient and helpful from her first visit to measure, thru her final call to make sure we were thrilled, Marie (and her team) completely delivered! When it comes time to update our tile, we know who we can depend on. We'll be calling Marie... and you should, too.

Quick and easy. Called a big box store and they couldn't help me for over a month. Then I was…read morereferred to Carpet One and they had new carpet, at a fair price, inside my rental property in less than a week.

I needed some touch up work done on my floors and I have to tell you Jeff came out himself and did…read morethe work. It was such a joy to see him again and it just reminded me of what an awesome owner he is and just far and above he goes for his customers. His employees do awesome work! Once again I highly recommend Cimaco Floor Service!

Super. Things a looking up. Jeff came and reviewed The…read morefloor. We going to go after it in two sections. The kitchen being the real problem area . The other is the rest of the house excluding the bedrooms, that will be carpet. Two areas , two solutions. He hopes to have a plan and a price by Tuesday. Now, that's 3 days away. I liked him, he seems to know his business. Hope the price comes back decent. I have a guess $. We ll see. *****Well , Now it s two days past his phone call prediction. While I had hoped he would be the one to do this, I think not. I looked at Angie's List for him and he got all failing reviews. I just can't go there. Too much at stake here. **** Final entry, received a email quote early this am. His price was fair and right where I predicted it would be. But, I can t get past the poor reviews, I ll keep looking.

I couldn't be happier that I hired A-Select Tile and Bath for a home renovation. They completed a…read moreshower remodel, as well as a complete new flooring project in our home. The results were beyond our expectations. The quality of workmanship and attention to detail resulted in a fantastic outcome on both projects. Dan is a true professional-shows up when he says, gives a fair quote, and executes the project exactly as promised. Also, we were very grateful to have such talented (and professional) contractors working in our home. We have other projects on the agenda and would ONLY consider using A-Select for future work.

A- Select Tile was one of few places that had a match to tile I already had in my kitchen area…read more Service is great - Jordan was very friendly and knowledgeable. I highly recommend this store if you're looking for new tile!

Great work at a price lower than some others I checked. Owner Rob showed up on Monday to view my…read moretravertine floors (~1500 sq ft) and a crew of three, including owner, showed up Tuesday. Completed the entire job in a single day. Friendly, helpful, and knowledgeable. I recommend them highly.

Our new home never looked quite right because dirt had become embedded in our tile grout from the…read moremoment we moved in. We had our grout cleaned by Stanley Steamer, which only slightly improved the look of the grout and tile floor. So we interviewed several grout cleaning and staining companies and decided on Arizona Tile & Grout Care based on their experience and expertise. Their bid was not the lowest, but was very competitive, and Rob (the owner) was willing to work with us to spread the payments over time. But of course the price wouldn't matter if the end results weren't good, and I absolutely recommend this company for grout staining. Our floors look amazing now, and the before/after photos tell the story!

Steve from Top Floor Installation Company is truly tops in the biz!!! Great working with him to do…read morethe installation of new laminate flooring in our 3 bedrooms in our 1950's house. Clear communicator, super conscientious and professional worker (each evening he cleaned up all workspaces, leaving our home impeccable throughout the 3-day job), and awesome attention to detail, as if he was installing in his own home. I highly recommend Steve and his Top Floor Installation Company. Keep it local, Tucson!

Excellent experience with Top Flooring throughout the project. Great service - prompt call back,…read moregood communication throughout. The work quality was excellent - extending installation of laminate flooring. - Stephen is extremely skilled, experienced, efficient, and has high quality standards for his work. I couldn't be happier with the results! I would use Top Flooring again without hesitation.