I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

Calling D & D Flooring was the best decision we made to replace the dated carpet, tile & vinyl in…read moreour home. Tom's input on product chosen was greatly appreciated. He explained the differences for homes in Arizona as we just recently moved from Pennsylvania. Pricing was reasonable, the time frame to complete was spot on and the unknown obstacles were overcome with ease. He & his crew were great to work with and the "fit & finish" was excellent ! Thank you D & D for being a great small business serving the Tucson area.

We would give them 20 stars if it were available. We had a stamped concrete floor which had to be…read moreleveled and installed LVP. The new floor looks amazing. Tom and his crew are the most professional, courteous, and dependable remodel company we have ever worked with. Their workmanship is impeccable, and the attention to detail was evident throughout the entire project. They went above and beyond with every aspect of the job. Tremendous thanks to Tom and his great crew.

I recently had some tiles replaced in my home. Not only did Frank and his crew do a phenomenal job…read morewith the floors, their level of professionalism and helpfulness was outstanding. I will be calling Fuentes Flooring and Design for any future flooring projects. Highly recommend.

Frank and his team are timely, accessible, and reliable. His staff works very hard to keep projects…read moreon schedule. They were there when they were supposed to be, and done as they said! Big job, three bedrooms and a Master Walk-in closet. His team moved all furniture and replaced it in exactly same places or as requested. My hats is off to Josh (Main installer), Aldo, and Francisco and of Course Frank, the owner! Great group! They removed all the base molding on the first day, and I took them and painted them, they look like new! Also we were able to get the flooring material from wherever we wanted and Frank picked it up and delivered into my house day before! Great communication!

Our experience was exceptional, from an initial wood floor repair to a new wood floor installation…read morein another room. We thoroughly enjoyed meeting and working with Roy and his scheduling and installation team. Everyone was kind, knowledgeable, communicative, and timely.

We have purchased carpet from Complete Flooring on three separate occasions. The second carpet we…read morepurchased we noticed the steps were loose and needed stretched. When they installed the third carpet which was over a year after the carpet was installed we asked the installer to look at it and fix it. He addressed the steps during that installed. In December we called as the steps were wrinkled again and the top landing area and asked if someone could come out and fix it so it doesn't ruin the backing on the carpet. The person at the store said they would send someone out to check it out and it was Roy. This was mid December 2023. He said he would get back to us in a week and said that the carpet was installed 2 1/2yrs ago and they only have a 2 year warranty but he would see what he could do. We followed up several times and they said we are working on it and will get back to you with a proposal?!? Finally after another call in the morning on January 20th (1 month later!) Roy was busy with a customer and called back in the afternoon with a proposal for $600 that included $100 discount to re-stretch the carpet. I can not figure out how carpet would need to be re-stretched multiple times which tells me it was not stretched well enough when it was installed. We have more carpet & flooring to purchase and I am sorry but this is very petty to charge to address what we feel is an installation issue. There are too many flooring companies out there and we will NOT be returning with our business.

These guys are freaking wizards. Frank's crew transformed a stained, cracked 30-year-old garage…read morefloor into a flawlessly smooth epoxied surface -- on time, on budget, and done right. To avoid leaving holes in the epoxied floor around the legs of a makeshift work table built by a previous owner, they removed it at no extra charge and with no complaint after I was unable to unbolt it from the garage wall myself. Even the contraction joints and the stem wall were free of any flaws. The crew treated them as carefully as they did the rest of the floor. Exceptional craftmanship from start to finish. I couldn't be happier with the results, and would hire this contractor again without hesitation. Honest, skilled, and highly professional -- it doesn't get much better than this.

Frank and his team were great to work with from start to finish..other companies thought our job…read morewas to small. Even one company wanted us to get our neighbors included so the minimum square feet was met. The patio looks awesome and much better than the old concrete..very happy and would hire them again in a heartbeat. We could not be more pleased.

Steve from Top Floor Installation Company is truly tops in the biz!!! Great working with him to do…read morethe installation of new laminate flooring in our 3 bedrooms in our 1950's house. Clear communicator, super conscientious and professional worker (each evening he cleaned up all workspaces, leaving our home impeccable throughout the 3-day job), and awesome attention to detail, as if he was installing in his own home. I highly recommend Steve and his Top Floor Installation Company. Keep it local, Tucson!

Excellent experience with Top Flooring throughout the project. Great service - prompt call back,…read moregood communication throughout. The work quality was excellent - extending installation of laminate flooring. - Stephen is extremely skilled, experienced, efficient, and has high quality standards for his work. I couldn't be happier with the results! I would use Top Flooring again without hesitation.

" Try SCS Tile first !" SCS a truly local business run by a…read morefather ,3 sons & daughter ! After running all over Tucson looking for kitchen counters & floor tile a neighbor suggested SCS Tile ! I'm so happy with the customer service & also installation . Saturday I walked the over an acre of counter " slabs with the proud owner and father Khalid . My purchases were made with son Tahir ( catalina foothills hs grad ) since helpful , fair ,& friendly most pleasant experience . After purchasing counters I returned for floor tile . I'm so satisfied with both. Monday the installation team Oscar ,Richy ,& Jesus demo'd my 50 year old counters & installed the new counters & sink . Both appointments were one time and punctual .Great care & professionalism shown with the install team ,thank you ! Words cannot express my satisfaction & relief to find such a local " gem" as SCS Tile . From the initial shopping with Tahir to install with Oscar & Richy I'm so happy & relieved to find the best selection , fair pricing , installation , & total experience , thank you I'm grateful ! I only wishing I tried SCS Tile first ! Located on ft Lowell e of 1st ave N side , before reaching park ave . I told them there advertising logo/saying should be " Try SCS Tile first !"

SCS was a dream to work with, from choosing the granite to finishing the kitchen. Everyone was…read moreprofessional and they really knew their stuff. The installation was perfect. We will definitely use them again and recommend them highly.

Tony arrived when schedule, is friendly and professional. took care of my problem even though…read moreharder than first expected and stayed with the quoted price. Thank you, Tony, it is really appreciated.

From the owner: 30 plus years experience in all flooring bathroom and kitchen remodeling . Can fix or repair…read moreanything in a house. Reliable and hardworking with an old fashioned work ethic . No job too big or small. Great at solving problems.

We built a house 3 years ago and paid for a traditional epoxy garage floor. It didn't take long for…read morethe epoxy to fail in multiple places. We were very disappointed. I interviewed several companies and decided to go with Guardian. I felt their process and pricing was the best out there. They showed up right on time with a big crew of 5 or 6 and did an amazing job. I walked out a few times to watch them and enjoyed listening to the conversation among them. Here you have a bunch of guys who clearly enjoy what they do, and they absolutely nailed the job. My garage floor is stunning. I have a few nooks and a complicated steel finish where the drywall nearly meets the floor. This required special attention to detail to make sure the surface was appropriately covered and I'm literally blown away with how well it turned out. If you are looking for a meticulous, forever lasting garage floor, I don't think there's a better company out there.

I have a new build home and I knew I wanted to have the garage floors "epoxied" but didn't know…read moremuch about the process or product. It seems like every company offers a "lifetime warranty" and low prices, but they weren't interested in helping me understand the product or their service/process. Guardian sent Zach to our home for a consultation and he explained what the typical epoxy floors are, and why Guardian is different. They came in at a bit of a higher price point than some other competitors, but in reality those other companies aren't true competition: Guardian has a skilled and dedicated crew, operates successfully in several states, uses proprietary materials and has been around long enough for their lifetime warranty to actually mean something! The team showed up promptly at 7am on our scheduled day and they actually finished early, which is always a bonus! I could not be more thrilled with how my garage floor looks now, and I'm going to tell my construction superintendent to recommend this company to other folks with new build homes who want this service.