On 31 May 2022 I signed a contract with Gallery Kitchen & Bath, hiring them to remodel my kitchen…read more On that date I gave them a fat check to cover the cost of materials plus part of the labor costs. The job was finally completed on 23 August 2023. That is 1 year, 2 months, 3 weeks, and 2 days (450 days) to complete the job! I was told up front that it would take 12 to 16 weeks to build and ship the new cabinets. Other materials, I was told, are readily available locally. The 12 to 16 week window passed with not a word from Gallery Kitchen & Bath. Several more weeks passed with no communication. Eventually I received a message from Cody in the office giving me excuses but no further information. She said that as soon as she has more information, she will let me know. That statement turned out to be a lie! Several more weeks passed during which my new cabinets were shipped to Gallery Kitchen & Bath and stored in their storage room. Cody did not contact me to tell me of the arrival of the cabinets as she had promised. I continued to impatiently wait for information which never came. Phone messages went unanswered, e-mails went unanswered. I drove to their storefront during normal business hours to find the door locked and nobody inside. I thought they might have run off with my check. I filed a claim with the Registrar of Contractors. Filing a formal claim finally got the attention of Nicholas, the owner of Gallery Kitchen & Bath. We had a meeting with an agent from ROC, Nicholas, and me. At that meeting Nicholas gave lots of excuses and apologies and promised me that he would start work on my project as soon as he finishes up other projects. In the presence of our ROC agent, Nicholas looked me in the eye and told me that he plans to start working on my project around the first week of March, 2023. Once he starts working on my project, that will be the only project he is working on until completion. There will be no interruptions in the workflow for my project. That statement also turned out to be a lie! Five months, 1 week, 6 days (166 days) later the job was finally complete. Obviously, there were a few interruptions! One day after completion I received a message from Cody. She was in a hurry to get the final payment that I owed. Gallery Kitchen & Bath was in no hurry to work on my project, but they were certainly quick to demand my final payment. In fairness I must say that the work that was performed in my home was very good. The workers were conscientious, knowledgeable, helpful, and detail oriented. I have no complaints at this time with the quality of work. Because of the lies, horrible scheduling, and absence of communication, I would never recommend Gallery Kitchen & Bath for any job.

Gallery Kitchen and Bath updated our kitchen which is open to the great room. The work was done…read morepre-pandemic and everything went perfectly. The backsplash was challenging as I used large 12x24 ceramic floor tiles with inlays of glass/metal/ceramic small rectangular tiles behind the stove and interspersed elsewhere. Their tile person was fanatic about making these inlays set at the same depth as the floor tile, and even cut and rearranged the sheets of small tiles behind the stove for a more random look. The cabinetry is perfect. The glass special cut bar that sits over the quartz countertop came out perfect too. We could not be happier with the results. They also fixed our remodeled shower floor (it leaked) when they hadn't even installed it. There was a change of ownership right in the middle of this project and the people who did our bath remodel dropped the ball. Gallery Kitchen and Bath (thank you!!) took the shower floor down to the base; repaired that so the water would drain properly, put in the correct drain, and now the shower is functioning as it should with no leaking. Yes, I knew what I wanted for each project and did not depend on them too much for design, but for construction and pulling everything together. We would use this company again any time. Highly recommend.

This review is long overdue, and I would give E & E 10 stars! We had an incredible experience with…read moreE & E Granite Solutions from start to finish! They installed beautiful Cosentino Silestone countertops and backsplashes in our kitchen and bathrooms, and granite in our bar. The transformation is absolutely stunning. The craftsmanship is top-notch -- the surfaces are flawless, beautifully finished, and truly elevate the entire look of our home. The team was professional, punctual, and attentive to every detail. They took the time to understand our vision and brought it to life even better than we imagined. Eddie is a true artist, and his suggestions were spot on! The installation process was smooth and efficient, and they kept everything clean and organized throughout. Our kitchen now feels like a completely new space -- modern, elegant, and functional. The bathrooms also look refreshed and luxurious, making a noticeable difference every day. Finally, the bar is impressive and truly makes a bold statement, becoming a showpiece in our home. We couldn't be happier with the results and would highly recommend this family-run company to anyone looking to upgrade their countertops. Quality work, excellent service, and a truly transformative impact from our 1990's tile surfaces!

Amazing family owned business. Communication is outstanding professionalism and attention to every…read moredetail. We are having granite installed by them and couldn't be happier. Highly recommend.

We need two bathroom lights over the new mirrors we have coming…read more Here they are were on sale and in stock. 3-5 days , free shipping. This will work Give me two Thanks to Leonard For patient assistance.

If I could give zero stars I would and I urge you to avoid FergusonHome Tucson at all costs. My…read morehusband and I are planning to do a major kitchen renovation. I contacted FergusonHome in Tucson and spoke with sales representative Lindsey Peterson. At first I thought that she was quite helpful, but then I realized that she was disingenuous (at best) in her communications. For example, she told me that there would be no shipping charge for the delivery of our two cast iron sinks. I was delighted and thought that because we were ordering so many products from them that the shipping was simply included. However, that was not the true or complete story. I later learned that Ms. Peterson did not disclose to me that there might be an option of "white glove" delivery service in my area, which meant that while there would be a shipping charge, my heavy sinks would be delivered into my garage and not left at the end of our long driveway. Considering that my husband and I are of retirement age and we live in a relatively rural part of Arizona, this information should have been made clear to me. Her suggestion that we find friends to help us move them was outrageous. And even if delivery into our garage were not an option, she should have described and disclosed this information from the beginning. The story gets worse. To further complicate matters, Ms. Peterson told me that the Delta faucets that they offer have different (superior) components than the Delta faucets that are offered by the box stores. She told me that, for example, the Home Depot offers lower prices because the quality of their products is inferior (i.e. made of plastic and not steel.) Since I have used Delta faucets for many years, I called Delta directly and was told that 1. This is patently untrue and 2. Coincidentally, places like Ferguson (the Delta agent mentioned their name specifically) often make this assertion which is simply untrue. When I questioned Ms. Peterson about it she was unable to offer a rational explanation for the tall tale that she told me. When I asked to speak with a manager about it, I was connected to Kendrick Peters. He told me that "they can only go by the information that is given to them." I made it quite clear that I was willing to pay a little extra in order to get assistance and service from Ferguson, but I did not want to be misled or straight out lied to. Following that, I came into the showroom to look at drawer pulls and knobs and the sales clerk on the floor at the time (a man, I did not get his name) told me that "only OCD people would see a difference between champagne bronze (which is what I wanted) and their brush gold products." I was completely offended by that for countless reasons. I would have preferred that he tell me that they do not sell champagne bronze products at all. I cancelled my complete order and then had to persistently call and email them in order to get my refund. It took over a month for them to issue my credits. In short, the staff at FergusonHome Tucson only want to make a quick sale, are uneducated about their products and services, and, quite frankly, lack adequate training and social skills. May I suggest to Mr. Peters that he find a way to refrain from using the word "like" three times in every sentence that he speaks. And don't tell me "Gotcha" like I am a teenager. My recommendation to everyone here reading this is to go to a different showroom in Tucson. DO NOT USE FERGUSON HOME FOR ANY OF YOUR RENOVATION NEEDS. NEVER EVER.

Fantastic experience with this company! Before Trinity Kitchen & Bath, I never had any experience…read morewith a countertop install, so I was not sure what to expect. From the first call with Jesus to the install I am very impressed. I told them I am on a tight deadline and they delivered (only a few days!) Later I found out that he have to pick up the quartz himself in Phoenix in order to hit the deadline. Great friendly guys, with great skills and attention to detail! Love love my new quartz countertop!

From the owner: Bathroom remodels Kitchen remodels…read moreCustom countertops and fixtures

I couldn't be happier that I hired A-Select Tile and Bath for a home renovation. They completed a…read moreshower remodel, as well as a complete new flooring project in our home. The results were beyond our expectations. The quality of workmanship and attention to detail resulted in a fantastic outcome on both projects. Dan is a true professional-shows up when he says, gives a fair quote, and executes the project exactly as promised. Also, we were very grateful to have such talented (and professional) contractors working in our home. We have other projects on the agenda and would ONLY consider using A-Select for future work.

I had the best experience working with Dan at A-Select Tile! A reasonable price and exceptional…read moreservice, professionalism, communication and superior workmanship by Pancho ! New 8x48 porcelain plank tiles throughout the house, and new 12x24 porcelain tiles in the bathrooms...Excellent job, I am very grateful and pleased to have had such a skilled professional such as Pancho doing my tile work. My next project will also go to A-Select Tile, Dan and Pancho redoing my primary bath shower and tub area. Thank you to Dan, Pancho and his pro helpers.

Look elsewhere if you're considering this company for cabinets. If you want a completed kitchen…read moreproject in less than 8 months, this isn't the place for you. If you're expecting dedicated staff who pay attention to detail, you won't find it here. If you're looking for a company that prioritizes your best interests, I'd advise moving on. The idea that a small kitchen should be measured properly and completed within a reasonable timeframe is simply not part of their approach. If you want your kitchen to be the heart of your home without exceeding timelines and budgets, avoid this business. The prices are some of the most inflated prices in the local area - You can find better prices, business ethics, and much more competent employees with other companies in Tucson. Over the course of 8 months, there were constant staff changes--people were fired, reassigned, many people quit and the new hire PM was completely unprepared and had zero clue what she was talking about. So my designer got fired, I went through 2 different construction managers, four installers and the incompetent PM. While the owner himself handled a portion of the cabinet installation and was detailed in his work, that's where the positives ended. To make matters worse, I was required to pay 90% of the cabinet price three months before they even began making the necessary repairs and replacements. After the holidays I was contacted to pay the remaining 10% because they are in need of money for the business and I told them that I wasn't going to pay until the job was 100% complete. Also on the website it states "in business for 22 years." This is very misleading because the owner has only had the company for 3 years with only the name of the company being around for 22 years. Who does business like that? This company--Southwest Kitchen & Bath-- Is going to go out of business soon, and this business is one to avoid!!

We bought a house with a kitchen clearly done in two stages, one side of the kitchen was dates, but…read moregood quality cabinets. The other side was incredibly cheap. The bottom of the drawer was bowing when I put silverware in the drawer, and had features, such as a large wine rack that we didn't need. We were looking for someplace that could reface part of the kitchen, and completely demo and rework the other side. We had a wonderful experience with Southwest Kitchen & Bath. Our sales person Lisa was wonderful to work with, triple confirming all the measurements so everything came in right the first time. Since everything had to be made custom, the total project was about 12 weeks, but the stages were clearly communicated up front, and we didn't have to clear out of the kitchen until after the new cabinets arrived, so the down time really wasn't too bad. We requested a few changes mid project, such as under cabinet lighting. Lisa and our project coordinator Katy were very helpful with suggesting what they could offer, but also options we could do ourselves if we wanted to go that route. We felt supported, not pressured, into changes that in the end we really love. Attaching a few in-progess photos, I'll try to update with some finished project photos later.

Sandra, our designer, has been so professional and helpful. Her ideas and designs were beautiful…read moreand functional. She is very easy to work with and has been patient with all of my questions. It took us 6 weeks to finally sign the contract and put down the $6000 deposit for our mater bathroom. During that time she has reconfigured the designs and charges 5 different ways. I will check in again, when the work is complete! So far, we are impressed. We think this design studio is about 1/3 more then putting the project together ourselves but we look forward to amazing results.

I am highly disappointed in the lack of respect and communication that I received from the General…read moremanager, Matt. I am an older, single woman who wanted to get a couple of estimates for a modest remodel of the kitchen in my mother's home. Arizona Design was one of the companies that came out. Matt was very nice, informative, seemingly knowledgeable and promised an estimate soon. He understood I had a time frame for having the work done. After a couple of weeks, I left a voice message inquiring how the estimate was going; after three weeks I sent an e-mail and requested a reply....now it's a month and I have not heard a word. I find this totally unprofessional and irresponsible. Is it because it was a small job comparatively; is it because I am a woman and don't know very much about design or remodeling, is it because I told him I was on a budget???? I will never know. If he didn't want to or couldn't do this job, all he needed to do was say so. I would have moved on. In my older age, I want to speak up when there is an inequity, poor performance, lack of respect and people not doing their job. Would he like his wife or mother to get this type of treatment? My first impression of you was unfortunately wrong. I would be leery of Arizona Design. The ads are full of proud accomplishments, but they can't replace good communication, integrity, respect and civility. Yvonne

I had them do an office remodel, off hours and they really did a great job, were flexible and…read moreresponsive to any changes.

Meeks Construction did a Great job while working on my house. they installed new siding, gutter…read moreguards, and trim around the windows and doors. they often worked in Hot weather, in late July. I really appreciate their hard work. Bill B