My pool cleaner was not moving and my past used pool service company was busy. Looked on Yelp and…read morefound Ryan's company. Scheduled appt. Communication was really good. Came to appt today on time, found that I had leave clog in valve. Cleaned it out and cleaner started working. Really appreciated working with Ryan. Going to get filter cleaned next week. Highly recommend

I called Ryan to look at a clog in the vacuum line that my pool guy tried to fix, but could not…read more Ryan came over on the same day, fixed it in 30 minutes, replaced two O rings, changed the tires on my vacuum and replaced wheel bearings that were gone on one wheel. He also sent me a link for a leaf filter to help prevent this problem in the future. All this for a very reasonable price! Outstanding!

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

I had a great experience! He came out and put my pool pump and filtration system together and also…read morewent above and beyond by helping us get the mats properly placed underneath the pool. He was knowledgeable, patient, friendly, and made sure everything was working correctly before he left.

Since they failed to fulfill their promise to refund me, I had to escalate it to USAA and dispute…read moreit. I know it is my fault for trusting them and paying them upfront, but they should be more professional. USAA contacted them and are awaiting a response. I can already tell, Next Level will treat them the same way they treated me this year. I am sure USAA will come through and I can avoid having fun in small claims court. I only wish they would look at the invoice for my address/phone/e-mail and reach out

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

Coe Crew Pools are the best. If I could, I'd give a hundred stars. Our pool was turning green…read more Every pool service I called said there was nothing to do but drain it. Draining is impossible here. Getting desperate. By now our pool is a green pond, a pair ducks have moved in. More calling. Coe Crew answered, listened, understood why we couldn't drain, came up with a creative solution. Now we have a sparkling ocean blue pool again, and ongoing care by Coe Crew Pool is keeping it that way. Highly recommended

The owner is prompt and polite. Excellent work and…read morecommunication. Definitely happy to support a small business! Would highly recommend! Completed a salt water conversion and starting monthly maintenance.

Bailey with Clean Water Pool and Spa Care did an awesome job cleaning my pool filter today. He…read moreshowed up right on time, kept me updated when he arrived, and sent before-and-after photos of the filter, which I really appreciated. After the cleaning, my pool pump has been running stronger than ever, and the water flow is noticeably better. He also took the time to answer my questions and gave me very reasonable quotes for some additional work I wanted done. Great communication, honest service, and quality work. I'd definitely use Bailey again and highly recommend him!

Clear expectations always do a great job with replacing or repairing my pool equipment. They have…read morenow replaced all 3 through out the years, heater, pump and recently filter.

Best pool service ever! I found this company through family…read moreand friends. It's been a few months now, and they do spectacular service. They schedule a service tech on a particular day each week. They test, add chemicals, skim pool, clean baskets and tiles, brush, and even vacuum. They even take a photo after they are done and email you a report. Great value for all the services! Our tech David is awesome. Super chill, hard working, and I love that he latches our gate softly when exiting (takes care of our property). Communication is great. We had a small leak in our tank. I emailed the office and Giana coordinated the fix. Awesome service! Yes, they have dedicated repair staff too. I wish I would have found this team years ago. FYI...we just had them resurface our pool too. See my review on their CE Pools page. Cheers.

Kevin was amazing! Explained my problem over the phone and he was able to talk me thru diagnosing…read morea filter problem and determining the resolution. Great guy, highly recommend.

There is great communication, their personal are friendly, and they are great with our 2 dogs. The…read moredogs swim in the pool so keeping it clean is a challenge and they do a great maintaining the pool and making sure our equipment is running well.

We've used Priority Pools for weekly pool service and cleaning over the past year and have been so…read morehappy with their entire team! Javier takes wonderful care of our pool each week and consistently keeps it looking beautiful. We recently had service technician Andreas out for a repair and were blown away by his professionalism, kindness, and willingness to go above and beyond. He arrived early each time, provided courtesy reminders, and left the work area even cleaner than he found it. Beyond doing an excellent job, he was such a kind, considerate person--we felt completely comfortable having him at our home and truly appreciated his care and attention to detail. The office team has also been incredibly helpful with scheduling and accommodating our specific needs. It's wonderful to find a company that provides such excellent service across the board. We highly recommend Priority Pools and have already recommended them to others!

MULTIPLE ISSUES with this company. This company acquired my account from Patterson Pools and had my…read morepool for service for more than 3 months and never realized it was a saltwater pool. It only came to light when I reviewed my service report and noticed they were adding liquid chlorine and questioned why. The company wouldn't return calls so I called them. Joe the General Manager took ZERO responsibility and only blamed the technician, who Joe said was not very good and didn't know his job well. Additionally when I questioned the company on previous occasions as to why my spa was not being cleaned, they said it wasn't part of the contract. I've owned that pool for 12 years and EVERY pool company has always cleaned the spa when they cleaned the pool. Plus I never had a contract with company. Update: The owner of the company personally called me on this and took full ownership of the issue and apologized. The owner is a good guy and does care about his customers and the company. I am still not willing to go back to this company, but at least someone in a leadership position took ownership of the issue and apologized.

Aaron and team are fantastic. They are incredibly responsive and provide really top notch customer…read moreservice. Recently resurfaced my pool with them and it turned out great!

Aaron, the owner Rancho Santa Fe pools does a spectacular job. He keeps the pool and spa spotlessly…read moreclean. He does regular maintenance on the equipment keeping it running smoothly. He has been responsive anytime we have needed assistance. He communicates well. I can highly recommend Aaron for your pool and spa needs.

Terrific pool service / none better! Our pool sparkles and looks fabulous all the time - Andrew is…read moresuper awesome and we are really happy new found him! Super respectful of the property. I gad a little pool crisis I created and tho Andrew was off on holiday he found the time to come save the day Great business and highly recommended

Andy is awesome! Super reliable, great communicator, and competitive prices. All things that are a…read morebit hard to find within the pool service industry.