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    5.0 (1 review)

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    6 years ago

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    Norwegian Air

    Norwegian Air

    2.0(73 reviews)
    22.2 mi

    We went to Europe and back on Norwegian Air. It's considered a budget airline, but everything…read moreseemed fine. We might have been lucky, but the flight departed and landed on time. Our checked luggage also arrived safely. The seats and bathrooms on the plane were normal. Norwegian Air charges for every little thing. It reminds me of Spirit Airlines and Ryan Air. They charge extra for: carry on bags that weigh more than 10 kg checked baggage (has to be under 20 kg) snacks (no free pretzels) a soda or water on the flight meals seat reservation for "low fare" tickets connecting flights per leg rebooking and more The whole check in process could be a nightmare if you don't arrive three hours before your flight. Maybe because they even charge for carry on bags over 10 kg, they require everyone to check in - in person - at the counter. The check in line for Norwegian Air at London Gatwick was super short (lucky?) and the employees were nicer here than they were at Oakland Airport. You can't check in online, so there's no point in downloading the app. Skip the optional package that includes a checked bag and food. Pay for your checked bag separately. The food is not good. Just make sure that you bring on your own tasty food on the flight because you may get jealous of what looks like yummy food (but it's not). The flight attendants are oddly snobby. They are more professional than some U.S. based airlines, but they are not friendly in general. The Boeing plane I went on had cool dimming windows and working entertainment screens that had plenty of movies and tv shows to keep me distracted from the long, non-stop flight.

    Direct flight from London to San Francisco. Norwegian use the new Boeing 787 Dreamliner. The check…read morein was not as smooth as the other airline! I don't know is because the Gatwick airport or Norwegian themselves! The flight was on time and very comfortable. No problem on legroom. The seats has very good back support too. On board services are good. The flight attendants responded quickly.

    Photos
    Norwegian Air - Every tail of Norwegian aircraft features a celebrity.

    Every tail of Norwegian aircraft features a celebrity.

    Norwegian Air - Norwegian air

    Norwegian air

    Norwegian Air

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    British Airways - Club World

    British Airways

    2.2(306 reviews)
    41.8 miHeathrow

    Flew in Club Suites the other day and it was a decent experience. Booked direct and was able to…read morecheck-in online with a boarding pass, pending document verification at the airport. Terminal 5 at Heathrow is for British Airways with a separate check-in for Club. To my surprise, the queue for full service check-in was quite long. There was a dedicated bag drop line along with a document verification line. The priority screening was helpful for Club passengers although the security process was rather chaotic.... Boarding for long haul flights at B gates is a couple tram stops away. There are limited food options once at the B wing. The 777-300ER was in great shape, especially the cushions in Club Suites. There was a sliding door with my suite which was available after takeoff. I was extremely impressed with the catering out of Heathrow, which seemed to be done by Do & Co. Each course was presented and plated separately. The quality of each course was excellent. I was serviced by the in-flight manager whom addressed me by name with every interaction, which was surprising. Between meal services, I found the crew to be lazy as I had to head to the galley to get more water, some snacks, or a drink. Rubbish wasn't collected from my seat either. The dust bins were rather hard to find in the galley. My flight from Heathrow departed on-time and arrived on-time to SFO.

    I booked a flight from Cyprus to Washington for my friend's wedding. I paid extra so my ticket…read morewould include baggage and seat selection with no additional fees. A few days later I received an email stating BA changed my return flight to leave from Baltimore not Washington Dulles. Since I will be unable to travel to another city and state for the flight I asked to be rebooked on a flight leaving Dulles. I was then informed I would need to pay to pick my seats. I told the agent I already had a ticket that included seat selection but was told there was no "free seat selection" on my new flight. I said my seat selection wasn't free but included in the ticket. They said because my flight changed due to "operations" that I would need to pay for seat section. I paid €170 for seat selection. Seven days later I received an email saying something was wrong with my booking and to call. After a 27 minute phone call I had to reenter my credit card information and was told I needed to check back in 7-10 days to see if the card was actually able to be charged. It really doesn't make sense to fly BA again when there are better options out there.

    Photos
    British Airways - This is what it looked like while deplaning from the A-380 after arriving in the U.S. and it is impressive.

    This is what it looked like while deplaning from the A-380 after arriving in the U.S. and it is impressive.

    British Airways - Back in London for a few days

    Back in London for a few days

    British Airways - They gave me extra wine! Shouldn't have drank it because I was peeing the entire flight, but I appreciated it anyways ;)

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    They gave me extra wine! Shouldn't have drank it because I was peeing the entire flight, but I appreciated it anyways ;)

    Emirates Airlines

    Emirates Airlines

    3.3(25 reviews)
    32.6 miSouth Kensington

    There's a reason this airline is rated best run in the world...IT IS! Our managing partner…read moreinsisted I go to London during the height of the coronavirus pandemic, so I reluctantly took Emirates to Heathrow. If you've never been on a giant Airbus with just seven passengers with about the same number of flight attendants, it's an experience not to be missed. Flying for several hours, we all got to know the cabin crew well, plus each other. The pilot, co-pilot and navigator even circulated through the cabin once autopilot kicked in. Emirates won me over as a passenger for life by upgrading my already-cheap business class ticket to first class (they upgraded the whole plane to keep all 7 within easy walking distance LOL). On a normal flight, Emirates has great service, terrific food and very comfortable seats. We took them on a recent vacation to Zanzibar, so I knew they were stellar. If given a choice that includes them I will ALWAYS pick Emirates from here on. They freely pass out expensive champagne and there were two showers on the plane plus a full manned bar. The flight attendant even indulged my curiosity to see the "honeymoon suite" complete with bed and rose petals LOL. The strangeness started at the airport on both ends: maybe 2 dozen people were in the whole place (see pic). Emirates boarding can feel pretty exotic...the uniform includes a nod to their Dubai headquarters with an unusual loose scarf attached to a pillbox hat (sort of 1960s Pan Am meets the Arab world). Both the crew and the passengers are like a United Nations cross-section of the world. With Emirates cabin crews, they don't employ cranky unhelpful grandparents wearing Crocs with modified t-shirts and wrinkled pants. While diverse in ages and nationalities, the cabin crew is remarkably well-dressed: sleek suit and tie for the men, high-style dresses with pumps (impressively worn the whole flight) for the women. None of the cabin or flight crew were Emirati, they hailed from Asia, Europe, Africa and the US. Everyone was unfailingly polite (almost Stepford Wife-like). One nice and unexpected touch was all the free time everyone on board had. This must be what it was like to fly in the 1940s, and felt pretty glamorous chatting casually with all onboard, despite everyone wearing a surgical mask when not eating or drinking. No one even cracked a smile at my face mask plus plastic clear face shield (courtesy of the surgeon hubby, hehe)...people even asked how to get something similar.

    Emirates is a great airline, if a little expensive. It has more baggage allowance in economy than…read morethe other airlines - up to 30 kilos. Its pretty flexible, and the staff service and food are both very good. They are professional and efficient, so you know that you are in good hands. The stopover in Dubai also makes for excellent duty free shopping. You can buy anything from electronics, watches, jewelery, and clothes to alchohol and even win a sports car! Or more reasonable Arab delicacies like stuffed dates. This is a very good airline, and the baggage allowance gives you a world of freedom to shop to your hearts content.

    Photos
    Emirates Airlines - Exotic uniforms

    Exotic uniforms

    Emirates Airlines - First Class private suite

    First Class private suite

    Emirates Airlines

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    Aer Lingus - My flight at Malaga.

    Aer Lingus

    1.9(7 reviews)
    40.3 miHeathrow

    We purchased access to the Aer Lingus lounge because we had a long wait after being dropped off…read morefrom our cruise early. First mistake was thinking I would actually get to use the lounge. First we were turned away from checkin because we were too early. The girls counted on her fingers and said " come back in an hour". So I come back in an hour and she turns me away again, " come back in an hour , I'm sorry I counted wrong". When we finally get to the lounge I found there was nothing but soup and rolls to eat, aside from some wrapped cookies. There was a decent self service bar with wine and spirits. So they got two stars instead of one. Aside from that the place was clean enough and there was plenty of seating. (Which was no surprise because who would want to pay for this.) I paid $32 USD and all I got was a bowl of soup and a drink before having to depart for my flight. This was a total ripoff.

    Horrible experience JFK DUB LON: 1) Flight was delayed 3…read morehours on the way out of JFK to DUB 2) Called to reschedule connecting flight - waited 45 minutes on line 3) Agent cancelled by mistake my reservation but did not tell me anything 4) The only star goes to the Aer Lingus JFK counter crew that was able to fix my ticket after calling their main office 5) Flight from Dublin to London was delayed 1 hour - they changed gates without telling anyone Bad Experience from LON DUB JFK 1) Was second on the line before boarding in LON and the agent told me my bag was too big (size wise not weight) to fly to DUB - I explained my flight was International and had a connecting flight only. 2) Agent made me take my medicines out of my carry-on and sent it as luggage 3) When I arrived in DUB, I went to the connecting flights counter for Aer Lingus, I explained situation to the staff and they said that they have already told the agents in London to allow travelers to America with their carry-ons. They apologize but there was nothing to do at that point.

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    Aer Lingus - My small carry-on was taken away from me because it was oversized. Really?

    My small carry-on was taken away from me because it was oversized. Really?

    Aer Lingus - Typical seat.

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    Typical seat.

    United Airlines - Fruit and cheese plate

    United Airlines

    2.3(35 reviews)
    40.5 miHeathrow

    Well. I got to Germany ok and I was a United fan…read more My flight back home took a turn. The first leg of a two leg journey home was canceled. I got an email telling me. United had put me on Eurowings, who was useless. Trying to reach someone is obviously not something they want, since it's next to impossible. 4 hours of trying to reach United, on the night of my goodbye party, I was worn out. I had text, app messaging, and phone calls all going, in hopes I'd get help. I was on hold 20 minutes and was disconnected. That happened twice. I got a reply on the app and was told that my flight wasn't canceled. He told me I should check the website, which I did and it showed canceled. As I ended with him, the text feed hit and that representative showed that yes, indeed, the flight was canceled. He offered to book me on the next day, which I declined. I needed to be home when I planned. So, I had to leave 4 hours earlier and has three flights to get home. But, it would get me home. I'm really grateful for that rep. Once I got to lax I learned that my bags didn't make it and were lost. Nobody really cared that much, but everyone was friendly. So, I got home three days ago. I'm still waiting for my luggage. I'm told that it's found. When I look at the website for the delivery, the status says "Out for Delivery Delivering 2 bags yesterday by 6:30 pm." Out for a yesterday delivery? Ok. I'm not really a fan right now. Three stars for the kind flight staff that helped me, since my back was killing me. And the Lufthansa flight staff that moved me to a better seat. And, for the guy that said he would send me a $100 travel voucher, and also offered a sincere apology. The $100 feels like a very small token of consolation. But it's something. I would have done no less than $250, but that's just me. Mostly, I liked that he owned it and apologized for the trouble experience. He nailed it. It was terrible, and I hope I get my luggage soon...

    You have to appreciate familiarity and dependability sometimes especially when you are away from…read morehome. United is a safe spot for me. Another great trip here and back home to San Francisco.

    Photos
    United Airlines - Prawns

    Prawns

    United Airlines - Mozzarella

    Mozzarella

    United Airlines - Will watch this after takeoff. Starring, among others, our friend Michael B Jordan (see our profile pics).

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    Will watch this after takeoff. Starring, among others, our friend Michael B Jordan (see our profile pics).

    Delta Air Lines - A pretty view out the window

    Delta Air Lines

    3.0(4 reviews)
    22.0 mi

    I can't say enough good things about Delta, they always do a wonderful job getting me from here to…read morethere or... in reverse. it is an amazing airline. It has always been a great airline. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. I have flown both economy and Delta Priority 1. BIG difference and depending on the lenght of the flight, it may be worth it. I recognize that there is a big price difference in the two so it's not always an easy choice. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. I definately miss the free hi speed WiFi. If it's a long flight, you can buy and it's pretty reasonably priced. I don't mind flying, really I don't. When I do, Delta does a great job. I'm not always thrilled about be put into a tube and shot across the country sitting for 3-6 hours but when I do, Delta is a great way to go.

    So my luggage got damaged at LAX and they promise a refund for the damage. My fault not taking a…read morepicture of the damage luggage as the Delta representative stated they will handle this and not to worry. They also fave me a case #DLLAX10369. So I trusted them but not anymore. Beware of trusting this airline and avoid flying with them at all cost.

    Photos
    Delta Air Lines - Enjoying a meal in our seat

    Enjoying a meal in our seat

    Delta Air Lines - Loaded and ready to go....  Door's closed.

    Loaded and ready to go.... Door's closed.

    Delta Air Lines - Almost ready to go

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    Almost ready to go

    easyjet

    easyjet

    1.3(10 reviews)
    21.4 mi

    Bad Misleading information on website when booking…read more Zero stars if i could. Lady was no help with an attitude when responding to questions.

    -1000 stars if possible! They do not deserve this generous one star review that I'm about to leave…read more First and last time flying with this airline and I have already voiced my opinion to my family, colleagues, and now my loyal yelp reviewers. Please stay far away from this airline as best as possible. I encountered the worst customer service experience in my life. For starters, the airline is definitely racist. My family and I felt completely attacked by the way we looked and didn't fit their profile of a native. We were chosen out of the hundred(s) other flyers to be "checked for our luggage size." They would like to make you believe that it was because our bags did not look like they fit the criteria of the carryon size luggage, but this is completely false. They did not stop another single soul to ask to check their bag size and then forced us to check in our bags at €60 per bag. No they did not allow us to check in one, they made us check in two. Which made no sense and there were three of us, but I digress. When we asked for the manager, the employees refused to go grab the manager. When we asked for their names, they refused to give us their names and then told us that if we wanted to make a complaint they could figure it out with the flight number, date, and time. Then they proceeded to cover their name tags so that we wouldn't be tempted to take their name that way. My dad ended up agreeing to paying for the luggage fees (even after the staff threatened to throw us off the flight) but refused to give him a receipt. How do you not provide a receipt after spending €120 on luggage check? On top of the bad service I received, I just want to mention that food on board isn't free. Not even water. The seats do not recline back. They have no onboard entertainment. & then they try to exploit you for money on board by asking for donations while sending a kid down the aisle to collect donations. There is not a single positive thing I could say about this airline. I reached out to their online support and did not help with the situation or the service I received. Please do yourself a favor and stay clear of this airline the best you can.

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    easyjet
    easyjet - Self service bag drop works fast

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    Self service bag drop works fast

    FlightVectors - educationservices - Updated May 2026

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