Flew in Club Suites the other day and it was a decent experience. Booked direct and was able to…read morecheck-in online with a boarding pass, pending document verification at the airport. Terminal 5 at Heathrow is for British Airways with a separate check-in for Club. To my surprise, the queue for full service check-in was quite long. There was a dedicated bag drop line along with a document verification line. The priority screening was helpful for Club passengers although the security process was rather chaotic.... Boarding for long haul flights at B gates is a couple tram stops away. There are limited food options once at the B wing. The 777-300ER was in great shape, especially the cushions in Club Suites. There was a sliding door with my suite which was available after takeoff. I was extremely impressed with the catering out of Heathrow, which seemed to be done by Do & Co. Each course was presented and plated separately. The quality of each course was excellent. I was serviced by the in-flight manager whom addressed me by name with every interaction, which was surprising. Between meal services, I found the crew to be lazy as I had to head to the galley to get more water, some snacks, or a drink. Rubbish wasn't collected from my seat either. The dust bins were rather hard to find in the galley. My flight from Heathrow departed on-time and arrived on-time to SFO.

Why isn 't there a 0 star option?? They kicked on standby…read morebecause the night before flight was cancelled and they put those passengers on our seats. They said come back tomorrow, it's full as well, but you might get seats on stand by!! This is what $1500/person Nashville to London gets you. Stand by. Never again British Crapways. I hope they go bankrupt

There's a reason this airline is rated best run in the world...IT IS! Our managing partner…read moreinsisted I go to London during the height of the coronavirus pandemic, so I reluctantly took Emirates to Heathrow. If you've never been on a giant Airbus with just seven passengers with about the same number of flight attendants, it's an experience not to be missed. Flying for several hours, we all got to know the cabin crew well, plus each other. The pilot, co-pilot and navigator even circulated through the cabin once autopilot kicked in. Emirates won me over as a passenger for life by upgrading my already-cheap business class ticket to first class (they upgraded the whole plane to keep all 7 within easy walking distance LOL). On a normal flight, Emirates has great service, terrific food and very comfortable seats. We took them on a recent vacation to Zanzibar, so I knew they were stellar. If given a choice that includes them I will ALWAYS pick Emirates from here on. They freely pass out expensive champagne and there were two showers on the plane plus a full manned bar. The flight attendant even indulged my curiosity to see the "honeymoon suite" complete with bed and rose petals LOL. The strangeness started at the airport on both ends: maybe 2 dozen people were in the whole place (see pic). Emirates boarding can feel pretty exotic...the uniform includes a nod to their Dubai headquarters with an unusual loose scarf attached to a pillbox hat (sort of 1960s Pan Am meets the Arab world). Both the crew and the passengers are like a United Nations cross-section of the world. With Emirates cabin crews, they don't employ cranky unhelpful grandparents wearing Crocs with modified t-shirts and wrinkled pants. While diverse in ages and nationalities, the cabin crew is remarkably well-dressed: sleek suit and tie for the men, high-style dresses with pumps (impressively worn the whole flight) for the women. None of the cabin or flight crew were Emirati, they hailed from Asia, Europe, Africa and the US. Everyone was unfailingly polite (almost Stepford Wife-like). One nice and unexpected touch was all the free time everyone on board had. This must be what it was like to fly in the 1940s, and felt pretty glamorous chatting casually with all onboard, despite everyone wearing a surgical mask when not eating or drinking. No one even cracked a smile at my face mask plus plastic clear face shield (courtesy of the surgeon hubby, hehe)...people even asked how to get something similar.

Emirates is a great airline, if a little expensive. It has more baggage allowance in economy than…read morethe other airlines - up to 30 kilos. Its pretty flexible, and the staff service and food are both very good. They are professional and efficient, so you know that you are in good hands. The stopover in Dubai also makes for excellent duty free shopping. You can buy anything from electronics, watches, jewelery, and clothes to alchohol and even win a sports car! Or more reasonable Arab delicacies like stuffed dates. This is a very good airline, and the baggage allowance gives you a world of freedom to shop to your hearts content.

We went to Europe and back on Norwegian Air. It's considered a budget airline, but everything…read moreseemed fine. We might have been lucky, but the flight departed and landed on time. Our checked luggage also arrived safely. The seats and bathrooms on the plane were normal. Norwegian Air charges for every little thing. It reminds me of Spirit Airlines and Ryan Air. They charge extra for: carry on bags that weigh more than 10 kg checked baggage (has to be under 20 kg) snacks (no free pretzels) a soda or water on the flight meals seat reservation for "low fare" tickets connecting flights per leg rebooking and more The whole check in process could be a nightmare if you don't arrive three hours before your flight. Maybe because they even charge for carry on bags over 10 kg, they require everyone to check in - in person - at the counter. The check in line for Norwegian Air at London Gatwick was super short (lucky?) and the employees were nicer here than they were at Oakland Airport. You can't check in online, so there's no point in downloading the app. Skip the optional package that includes a checked bag and food. Pay for your checked bag separately. The food is not good. Just make sure that you bring on your own tasty food on the flight because you may get jealous of what looks like yummy food (but it's not). The flight attendants are oddly snobby. They are more professional than some U.S. based airlines, but they are not friendly in general. The Boeing plane I went on had cool dimming windows and working entertainment screens that had plenty of movies and tv shows to keep me distracted from the long, non-stop flight.

Direct flight from London to San Francisco. Norwegian use the new Boeing 787 Dreamliner. The check…read morein was not as smooth as the other airline! I don't know is because the Gatwick airport or Norwegian themselves! The flight was on time and very comfortable. No problem on legroom. The seats has very good back support too. On board services are good. The flight attendants responded quickly.

Unlike most airlines that allow one carry on bag and one personal item, Ryanair sneakily provides…read moreone check on bag and one personal item, so when I got to the gate in Dublin a RUDE sassy attendant with a bad attitude made me feel like an idiot for not checking my bag, and then made me pay €60 extra to check I what should've been a free bag.

Ryanair is good I went on the plane and then the people were mad but it was good their service…read morewas good and it was smooth and we landed safety Dont mind I'm a kid

I'm a million miler on a large alliance so I can be biased but for the destination choices, ease of…read morecheck-in, ease of boarding, etc., I was quite surprised for my first time on a trip from Lindon's Gatwick airport to Mallorca. For the category it probably deserves four stars as agents were pleasant, on board attendants enjoyable, and our flight departed and arrived on time. I've taken other econo airlines in SE Asia and in the US and this one was certainly better. My ONLY issue - the seats do not recline which is a no-deal for me as it hurts my back so unfortunately I'm a one and done customer. I like how they price luggage based on weight.

It serves its purpose. It's a "low budget" carrier but the costs add up when you tack on all the…read moreextra fees. I did not have a lot of choices for this route and EasyJet's timing worked out. I won't take it again unless I have to. On the plus side, the flight was on time and the bags came out quickly.

We purchased access to the Aer Lingus lounge because we had a long wait after being dropped off…read morefrom our cruise early. First mistake was thinking I would actually get to use the lounge. First we were turned away from checkin because we were too early. The girls counted on her fingers and said " come back in an hour". So I come back in an hour and she turns me away again, " come back in an hour , I'm sorry I counted wrong". When we finally get to the lounge I found there was nothing but soup and rolls to eat, aside from some wrapped cookies. There was a decent self service bar with wine and spirits. So they got two stars instead of one. Aside from that the place was clean enough and there was plenty of seating. (Which was no surprise because who would want to pay for this.) I paid $32 USD and all I got was a bowl of soup and a drink before having to depart for my flight. This was a total ripoff.

Horrible experience JFK DUB LON: 1) Flight was delayed 3…read morehours on the way out of JFK to DUB 2) Called to reschedule connecting flight - waited 45 minutes on line 3) Agent cancelled by mistake my reservation but did not tell me anything 4) The only star goes to the Aer Lingus JFK counter crew that was able to fix my ticket after calling their main office 5) Flight from Dublin to London was delayed 1 hour - they changed gates without telling anyone Bad Experience from LON DUB JFK 1) Was second on the line before boarding in LON and the agent told me my bag was too big (size wise not weight) to fly to DUB - I explained my flight was International and had a connecting flight only. 2) Agent made me take my medicines out of my carry-on and sent it as luggage 3) When I arrived in DUB, I went to the connecting flights counter for Aer Lingus, I explained situation to the staff and they said that they have already told the agents in London to allow travelers to America with their carry-ons. They apologize but there was nothing to do at that point.

I needed assistance and decided to call this business at +1 888-401-(4151) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I was so happy when my daughter gifted me an upgrade to business class on my way to Europe…read more I was surprised to see that there wasn't much more leg room than economy but the seats were wider and comfy and there was only two seats to a row. During the flight I tried to go into First Class to talk to my daughter and was stopped at the curtain and told I couldn't go past the curtain even to talk to my daughter. However, she was able to come back to the "cheap" seats and brought me some fresh fruit from first class which was a nice gesture. My seat mate slept the whole 10 hrs which made for a prefect flight.

I've flown with Easyjet on multiple occasions throughout the years including to Madrid, and…read moreAmsterdam twice, most recently for my birthday trip last year. Easyjet are a British low-cost airline, they are a familiar brand name across Europe with the bright orange logo and Easy branding now being used for gyms and budget hotels. Easyjet are grouped into the category of low-cost budget airlines, but I find them as more of a middle-of-the-line option, fares are often lower or very similar to other airlines, and they aren't Ryanair cheap. It can be straightforward to get a good deal when using Skyscanner and booking in advance though. Being a "low-cost" airline you can't expect too much, you won't find USB charging on board and their version of "WiFi" only includes access to tracking your flight in real-time, checking out the food/drink menu and playing a select amount of games. Gluten-free food on board is also non-existent. I had an incident in 2014 where I flew with Easyjet as a recently diagnosed Coeliac; the stewardess told me the couscous was gluten-free when it was not. It was a good job I ended up checking the packaging before eating it, or I could have become very sick. Other than this one-off incident, I haven't had any other major issues when flying with Easyjet and while their food options for allergens haven't really improved, I hope their staff training has. One big advantage for me as a regular traveller from Manchester, is that as of October 2024, they use Terminal 1, which is far better than Terminal 3 used by some budget airlines. The seats are no more or less comfortable than any other airline, and as I'm short the leg room isn't a dealbreaker for me. 3* - OK, I wouldn't choose to fly with Easyjet if an alternative was on offer, but as far as airlines go, they aren't too bad.

Charged £48 for 1 cm: I Won't Be Flying easyJet Again I…read morerecently flew with easyJet and, based on this experience, I will no longer be booking flights with them--and neither will the people I regularly travel with. EasyJet, that's multiple future bookings you have now lost. Just before boarding at Gatwick, my small suitcase was found to be roughly 1 cm too tall, despite all other dimensions being within limits. I was charged £48 to upgrade my bag. The case has flown with easyJet and other airlines many times without any issue and it fits perfectly under the seat, where I have placed it on previous flights. On my return flight, the bag wasn't checked at all--highlighting how inconsistent and arbitrary these checks can be. With so many similar negative reviews on TravelAdvisor for example, it's clear this kind of treatment is their standard practice. It's disappointing to see an airline handle their customers this way, especially when I'm due to travel soon to one of their destinations--but will now be choosing another carrier. Plenty of choice there. I hope this review helps other passengers: EasyJet's bag checks are extremely strict, inconsistent, and leave no margin whatsoever. Measure everything very carefully or go with a different airline. Date of travel: January 2026.

I wish there was option for less than 1 star, I have travelled with so many different airlines and…read moreKuwait airlines is worse of all, crew members are ok but this airline is worse, they dont care about your time your luggage at all

I've only flown with Kuwait Airways once and I'm going back July 2000, and that was a flight from…read moreLondon Heathrow to New York JFK. I have to say, I was not that impressed with the airline service whatsoever. But I prefer these guys better than Ryanair and easyJet.

Do NOT ever, EVER use these people - they are regularly late, they send cars stinking of smoke, and…read moreif you ever have a problem, the managers won't pick up the phones, the operators make canned excuses and are aggressively rude, they won't answer emails, and in general hide from you and never, ever deal with the problem.