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Firestone Complete Auto Care

1.8 (70 reviews)
Closed 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Recommended Reviews - Firestone Complete Auto Care

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4 months ago

I've only been in town for a couple of months, but somehow have needed tire service 3 times. And this shop has done a good job on 3 jobs!!

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3 months ago

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6 months ago

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11 months ago

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1 year ago

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9 months ago

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9 months ago

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3 years ago

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1 year ago

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9 months ago

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2 years ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

Awful customer service and they don't care if you're dead in the water. I had to wait, almost two days, for a five minute fix.

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4 years ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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3 years ago

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4 years ago

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7 years ago

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4 years ago

Friendly, helpful, job was completed earlier than promised. Impressed and wont hesitate to use them again.

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3 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

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7 years ago

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6 years ago

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5 years ago

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3 years ago

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5 years ago

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5 years ago

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10 years ago

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4 years ago

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8 years ago

Got an oil change a couple months ago. They forgot to put the air filters back in and disconnected the windshield washer fluid line.

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14 years ago

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Page 1 of 2

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

After having it changed a friend reccomended we go to Firestone for a tire repair.

Mentioned in 2 reviews

Read more highlights

Brake Masters - This is the only picture I was provided of my alignment specs the first time I came. The bottom left is the rear values

Brake Masters

(14 reviews)

I made an appointment and dropped off my car and got a call about 3 hours later saying my alignment…read morewas finished. For context my car is a 2006 Honda civic si with lowered suspension with adjustable camber arms in the rear and ajustable camber plates in the front. Immediately after picking it up I realize the wheel isn't 100% straight. This on its own is not a huge issue to me and I knew it would likely happen because the subframe of the vehicle does have some damage but It looks like they drove it on straight with how my alignment was before and then adjusted everything, but didn't straighten the wheel out. I also paid for a camber adjustment and told them I wanted the front to be -2.5 degrees(I mentioned the ajustable camber plates in the front) and I asked to have it equalized in the back, not all around, but to make both in the back the same if they weren't the same and now it's too positive to the point where it's rubbing, but it seems like they just made it the same as the front because it's rubbing when it wasn't rubbing on either side before and the front camber plates on top were untouched. Also, I was not provided an after picture of the alignment rack after they finished so there was no proof of the alignment and I didn't know what any of the values were even if I wanted to fix them myself. Also in the before picture the rear values were so small they were impossible to make out. Not to mention the fact that I paid $330(after a $20 discount for not providing the after picture), almost double what a normal alignment here cost me last time and all around it's worse. So the next day on April 4th 2026 I came in at about 11:30 and as I'm parking an employee who I'm assuming was the manager at the time came out and started looking all around the car and came up to me as soon as I got out and was immediately hostile. He claimed the body damage was a reason for the rubbing of the back tire even though it wasn't rubbing before the alignment, is only on one side, and the damage isn't in an area that would cause rubbing. He also told me that it was impossible to get it straight because of the subframe damage to which I agreed it was highly likely and I was aware of it coming in to get the alignment and is actually one of the main reasons I came because I have a another subframe I was able to source for cheap but rather than going through that long install myself (a job I have done before with help in about 4-6 hours at home) I first wanted to see how straight I was able to get it with just an alignment. During the entire time I am talking to this employee he is visibly angry and repeatedly trying to walk away mid conversation. After we pull the car on to the alignment rack I see that the rear camber is about -2 degrees when I know it was closer to -3 degrees before the alignment and the front camber is around -2 degrees when I told them I wanted -2.5 degrees. After it was pulled onto the rack and we could see the numbers I talked to the technician who actually did the alignment and it seemed like they didn't tell him anything I said about camber. After pointing these numbers out to the manager he gave up on arguing and told the technician to do whatever I want and stormed off. This was such a simple job that turned into the worst auto shop experience of my life.

Gave us a quote for multiple issues for 2300.00+ cost. Went to a dealership for a 2nd opinion. They…read morefound NO problems with the same areas of concern. BEWARE OF BRAKEMASTERS

Firestone Complete Auto Care - tires - Updated May 2026

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