Work was incomplete workers were very rude and unprofessional. I DO NOT recommend this companyread more

Derrick came out to the Flying J on a Saturday to get my trucked fix in time for me to return the…read morecore to parts department at Freightliner. He fixed an issue freightliner had not been able to fix after paying them 4100.00 and two weeks of recurring issue with my truck. So if you need your trucked worked on ... I highly recommend Derrick. He is rate is fair and his work is great. Very very knowledgeable and he will explain everything in detail. I'm pleased to have had his help and disappointed I had not gone to him first. Stay away from Frieghtliner shop, don't make the same mistake I made. Call Derrick and get rolling fast. Thank again Derrick.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

this company is one of the most disgusting in all of america these people are not people do not…read moretrust them, friends. first they pretend to help you then they blackmail you for money by not releaseing your truck or trailer they never tell you what the price is before they help you after they help you the tragedy begins by presenting a statement unfortunate for you as they don't take credit cards and they manipulate for cash by telling you that the more your truck or trailer is connect to them tractor , the price jumps double and more. believe me friends these dicasting people should not have a business in america. god bless the drivers!!!

Excellent service. Pleasant experience to the point fix. We were back on the road in less than 2…read moredays.

On May 20th 2019 the lights warning of an engine shutdown came on; on the dash of the semi I drive…read more I pulled over and realized I had a antifreeze leak. I could see the radiator had lost some and it had sprayed quite a bit on the engine. I could not locate the actual leak. The company I work for called JB's Repair Service. WhenJustin showed up he found the leak almost instantly. He repaired it quickly and answered all my questions It was obvious he knew what he was doing. I told my boss what a great job he did. He said they would keep the info on this company. Hopefully I won't break down again; but if I do in this area; I will be calling. Thanks guys Barbara

From the owner: Our business specializes in Diesel Trucks,and Trailers, Transmissions, Tires, Brakes, Batteries,…read moreHeavy Equipment, even electrical wiring, 24/7 Roadside Service.

They kept my car for nine weeks and still didn't get it repaired. They had poor communication and…read moredidn't care that I needed my car running to take my child to daycare or get to work. I spent three thousand dollars and had to pay to have my car towed eventually to a dealership to repair it finally. Would not recommend this shop for anything.

James Automotive is exceptional. James and Suzanne go above and beyond to make sure that everything…read moreis done to service your automobile. They are very accessible and easy to work with. James takes the time to review your vehicle and go over everything with you. While changing my break pads, he found a leak in one of my tires and plugged it for no extra charge. I will be taking all of my auto mechanic needs to James Automotive.

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

very rude and was immediately hung up in my face with no type of good customer service during the…read morecall he didn't even allow me to really say anything after giving me the information that I asked about pertaining a tire I couldn't give a simple "thank you for your help" or anything he just hung up in my face no have a great day or anything.

I did not get an in depth investigation into my air condition problem due to the age of my car (my…read morefeeling). It's hard to get an actual reason why my air was not cooling, other than leaking coolant. All I got was it could be this or it could be that after leaving it over the weekend. I was not expecting to hear that they would have to do what they think and then if that wasn't it, they would do something else. Piling up the charges. With all the detection equipment nowadays one would think there are better ways to pinpoint the cause. Disappointed.

This is a family run business that I have used for 30 years. They are all about starters and…read morealternators. If you are into doing the work yourself like me you can just take your starter or alternator and they will rebuild it to look and perform as new. If you don't want to get greasy then drive on down and let them pull it and replace it. The charge is usually a fraction of the cost at a dealer. Like I said I love this place. They are friendly and ready to work for you.

This AAMCO location is the Best! Dane the Service Manager is…read moreknowledgeable and honest. I brought my vehicle in because the dealership I use to go to said I was having transmission problems. Dane and his Team ran a diagnostic and discover a part that the dealership put on was not program correctly. Dane and his team reprogrammed the part correcting the problem, saving me hundreds of dollars. Thank you AAMC and Dane.