I did not get an in depth investigation into my air condition problem due to the age of my car (my…read morefeeling). It's hard to get an actual reason why my air was not cooling, other than leaking coolant. All I got was it could be this or it could be that after leaving it over the weekend. I was not expecting to hear that they would have to do what they think and then if that wasn't it, they would do something else. Piling up the charges. With all the detection equipment nowadays one would think there are better ways to pinpoint the cause. Disappointed.

This is a family run business that I have used for 30 years. They are all about starters and…read morealternators. If you are into doing the work yourself like me you can just take your starter or alternator and they will rebuild it to look and perform as new. If you don't want to get greasy then drive on down and let them pull it and replace it. The charge is usually a fraction of the cost at a dealer. Like I said I love this place. They are friendly and ready to work for you.

Friendly professional service from a well run and organized service facility…read more Highly recommended.

Highly recommend. Mobile service and onsite at their shop if needed. Carl was great and price was…read moregood.

I had metal that had punctured my tire and it was flat. My husband had seen these guys servicing…read morepeople around town so we gave them a call. They were here in 45 minutes and determined my tire couldn't be repaired. He returned that evening and quickly got the new tire on. The bill was reasonable. We are very happy customers and highly recommend them!

Excellent service! Friendly, and always willing to answer my questions. The only service place I…read morehave used on my vehicle.

I've been a customer of The Auto Shop for 35 years, and I am sure most of the people who go there…read morehave also been longtime clients and friends. But when I started going there, I was an 18 yr old kid with an MGB, and they certainly didn't work on my car because they thought they'd make a lot of money from me. The mechanics who work there, Paul, Louis, and Mike, own the shop themselves. When you are talking with them about your car, you are talking to the guys who do the work, pay the bills, and make the decisions. Paul concentrates on German cars. Louis on British cars, and Michael on Swedish and Japanese luxury brands. Make no mistake: this is high-end car shop. There's usually a Ferrari or something else I could never afford sitting there. (I have no idea who works on Italian cars, and maybe I'll ask next time I go there.) The difference from many high-end shops is that The Auto Shop will NEVER try to talk a customer into unnecessary repairs or upgrades. They have plenty of work, and there is always a week to 10 days' wait for service, but that's because all their customers are so loyal. My son's godmother continues to bring her Jaguar to Louis even though she loved to Fairhope about 5 years ago. She will not let another mechanic touch her car. She's a business owner and knows a good deal when she sees it. 40 years of happy and satisfied customers has created a base of very loyal customers. Also, their customers are probably old enough that they don't use Yelp but don't tell the godmother I said that! I suspect the guy who wrote the other review may be a jerk and they just didn't work with him. I just wanted to make sure Yelp had the right impression of these guys. They know a lot more about cars than you do, but they are always happy to answer your questions. They never talked down to me even when I was a kid. I owned several cars after the MG that were worthy of The Auto Shop's attention - including my dad's old Delta 88 and my mother's old Suzuki Samurai (a tiny SUV that Consumer Reports said was too dangerous to be on the road) after I wrecked the MG. Hey, I was in school. When I had been working a little while and could afford it, I bought a used BMW M3 (it's an E36 if you know BMWs). Paul has been working on that car for 20 years! I've taken it to the track many times and it's been through a couple wrecks - I recommend Joe Hudson Nearby for bodywork - but it has definitely been kept going by the love and care it's received at the Auto Shop. I know several other customers who also take their cars to the track, mostly BMW and Porsche customers, and you are trusting your life and safety to your mechanic. Take your car to someone who cares about it as much as you do.

Made a last minute appt and these guys jumped in and did a full brake job on my Moms old 2013 car…read more The work was great and the price very reasonable. They were very friendly and professional. They completed theor work timely and efficiently. They finished in 4 hours when we thought it might take a full day. There is no place to sit and wait but a Publix across the road that has an upstairs sitting area w water and restrooms that are very clean. These guys rock!

We take our vehicles to this shop because they have always been honest about what needs to be done…read moreand pricing. Highly recommend!

Shocked and saddened to see this fine auto tire and maintenance business that had been in business…read moreall of my 7 decades in Birmngham is no more! They will be missed....

These guys are amazing. My dad has been going here for like 30 years. They're always honest and…read morereliable. Service is quick but great. They won't let you leave on some crap!! I recommend these guys to anyone who needs car work!!

Randall and Randalyn really saved me today, as I was stuck on the side of the road with nothing to…read morework with. They drove way out of their way to get me back on the road, and I want them to know how very much I appreciate it. These are great, honest folks! Thanks so much! -Nick of O'Reilly Auto Parts

WARNING: DO NOT TAKE YOUR VEHICLE HERE They quote you one…read moreprice, trap you to pay another inflated price then simulatenously threaten to place a lien on your vehicle if you don't pay the inflated price in 3 days all while suddenly demand a different form of payment when they realize they can't piss on your leg and tell you it's raining....they sabotaged other components of my vehicle purposelfuly after I exposed and challenged them on their demonstrated shady practices. Despite knowing their $1100 quote was $300 higher than the competitor I just want to get it done so I'll agree to go ahead and have the work done to save myself some hassle and back and forth.....that +$1100 changed to +$1600 9 days later....almost every interaction, update on progress was initiated by me... unacceptable What happened...I was traveling to Birmingham and had been on the road for 2 hrs 11 min when I noticed the temperature gauge increasing...never went to hot, just went up to about 3/4 the way ...soI pulled over parked, towed it to a business for a diagnostic...didnt go with that location because I thought that that was too much work that was being recommended considering I drove over 2 hrs before noticing the gauge escalate a smidge. Fast forward, JONES OFF ROAD was recommended by another business owner that advised he service all of his work trucks there. Prior to that recommendation, I had a diagnostic at another local shop that quoted $831. I personally thought there was no way to drive 2 hours with a bad radiator, leaking water pump so I opted to go with Jones Off Road. HUGE MISTAKE: Everytime there was communication told me that once my truck arrived they'd be able to get it back next day... Fast forward 9 days later when I go to pick up my vehicle there was an exchange of words as I confronted the human, Nikki, about the fact that they had switched up pricing..... on top of that I called out that the itemized bill that she refused to give me prior to my arriving clearly showed that they had doubled up on the retail price for both the water pump and the radiator.... Of course she didn't like that and disputed that fact until I told her that I already had parts prices prior to allowing them to move forward.. based on their recommended parts and repairs by phone,Is hung up and called as I awaited a call back from her husband who would soon answer my questions about why he recommended what he did ... My truck, prior to being dropped off to them had a fresh paint job so of course I proceed to go out turn on the truck to let it run to make sure it does not overheat, also to make sure that there are no visible leaks, and do a full walk around to make sure there's no damage to the exterior paint job which was fresh,,,painted prior to issues.... Since the truck was on and I was inspecting things before getting back on the road I, of course make sure my lights are still bright make sure my signals and my brake light work which is something I do with every vehicle Everytime if I'm traveling out of town... low and behold, my turn signals nor brake lights work..... SABOTAGE ...I have a video that was taken before it came to the JONES OFF ROAD that shows the gauges,

These guys are amazing mechanics. I have had alot of work done on my vechicle and they are hands…read moredown the best. And did I menton they are honest as the day is long. All their business is word of mouth and they stay busy. I have been looking for a good mechanic and these guys have my lifelong busniess.

I have been taking the vehicles from the company I work for and my own personal vehicles to them…read morefor over 10 years and have never had any but good outcomes. It says a lot when you have trust in a mechanic. I highly recommend this company.